360B EASYSCROLL DESKSET
11
U K
8 Troubleshooting
Method
1.
Read the solutions given below.
2.
Check for up-to-date FAQ’s, drivers and instruction
manuals on the Internet (www.trust.com/13094).
Problem
Cause
Possible solution
The software cannot
work properly.
Old software is still
installed.
Remove the other keyboard
driver/software, restart your
computer and re-install the
Trust software. It will give a
selection of choices and
then select install.
Other application
software cannot be
installed properly.
Possible conflict.
This may be due to the
Trust software. Remove the
trust software and install the
required application, and
then reinstall theTrust
software.
The shortcut keys
default by Microsoft
Windows cannot be
assigned.
Resources are used by
the software.
The software has taken
over some system
resources for the shortcut
keys the following 5
combination keys cannot be
used again.
“Ctrl + Alt + E”,
“Ctrl + Alt + P”,
“Ctrl + Alt + O”,
“Ctrl + Alt + D”,
“Ctrl + Alt + C”
Office Keys or
multimedia buttons do
not react when
pressed
.
Not all Office programs
are installed or buttons
are not configured
correctly.
Install the other Office
programs or configure the
buttons.
Log Off key does not
work.
System has resources
in use.
Some software share a lot
of system resources. It will
cause the system to lose
the function of the “Log Off”
key sometimes. When you
press the “Log Off” key, if
the dialog box does not
appear or just open the
“Start“ menu, you should
press the “Esc” key and
“Log Off” key again.
For Win2000, you have to
!
