360B EASYSCROLL DESKSET
13
U K
Problem
Cause
Possible solution
The Euro sign doesn’t
work.
Is not supported by
windows.
If you press the “€” key the
first time and cannot display
“€” mark, make sure first
that both of the “Office
Lock” (fig. 3) and the “Num
Lock” are on. If both LED
are on, press “€” key again.
Recent versions of the
Windows family such as
Windows XP, Windows
2000, Me and 98 provide
you the selection of the font
types and currency user
settings for the “€” Euro
sign. You might need to
update the operation
system in order to input,
display, and print the font
correctly. Please download
the upgrade file from
Microsoft web site:
http://www.microsoft.com/wi
ndows/euro.asp
The mouse arrow
moves erratically on
the monitor.
The ball itself or the ball
compartment could be
dirty.
Clean the ball or look for
dirt inside the ball
compartment. See chapter
7 for further information.
The software has not
been installed.
Install the mouse software.
The scroll function
does not work.
The software has not
been configured
correctly.
Configure the software
correctly.
The red indicator on
the receiver does not
light up.
The PS/2 plug has not
been connected
correctly.
Connect the green plug to
the (green) PS/2 mouse
port on your computer.
Check whether the port
works correctly.
No batteries have been
inserted.
Insert the batteries.
The batteries for the
mouse are (almost)
empty.
Replace the batteries, the
led in the mouse will light
up red.
There is no wireless
connection between the
mouse and receiver.
Make a wireless connection
between the mouse and the
receiver (see chapter 3.2).
The mouse does not
react.
The mouse batteries are
empty or are almost
empty.
Replace the batteries in the
mouse.
