TRUST 350CW MOUSE CARDREADER WIRELESS
9
U K
Problem
Cause
Possible solution
The distance between the
receiver and the mouse is
too great.
Place the mouse closer to
the wireless receiver. The
maximum distance is 1
metre. Do not place the
mouse on a metal
surface. This will reduce
the reception quality.
Another device close by
uses the same frequency
as the mouse.
Change the channel or
place the wireless
receiver closer to the
mouse.
The software has not
been (correctly) installed.
Remove all the drivers
and reinstall them (see
chapter 5).
The programmed
mouse buttons do not
react.
The software for your old
mouse is still active.
Remove the old software
The software has not
been installed.
Install the mouse
software.
The scroll function
does not work.
The software has not
been configured correctly.
Configure the software
correctly.
The drivers for the card
reader have not been
installed.
Install the drivers.
Only the Smart Media
card or the Compact
Flash card is visible
when I double-click on
the My Computer icon.
One of the cards has not
been inserted correctly.
Insert the cards into the
slots as far as possible
(do not force them) and
try again.
If you still have problems after trying these solutions, please contact one of the Trust
Customer Care Centers. You can find more information at the back of this instruction
manual. Please have the following information available:
•
The item number. This is 13093.
•
A good description of what does not work.
•
A good description of when the problem occurs.
10 Warranty
conditions
-
Our products have a two-year manufacturer's warranty which is effective from the
date of purchase.
-
If there is a fault, return the product to your dealer and include an explanation of
the fault, the proof of purchase and all the accessories.
-
During the warranty period, you will receive a similar model, if one is available. If
no similar product is available, your product will be repaired.
-
Please contact our help desk for missing components, such as the instruction
manual, software or other components.
