TRUST 960 POWERC@M CCD
Problem Cause
Possible
solution
The flash has been
used in bright
surroundings.
The flash is not suitable for
providing additional lighting. Do
not use it in daylight.
The contrast in the
subject is too great.
Change the lighting or take the
photographs closer by or further
away.
The photographs
are overexposed.
The photographs were
taken in bright
sunlight.
Take photographs in shadow or try
to adjust the white balance (see
chapter 10.5.4).
Memory card: the recording has
been made using a different
camera. Use a card reader to read
the data contained on the memory
card.
‘File error’ is
displayed on the
LCD screen.
The recording has
been saved in the
wrong format or
cannot be read by the
camera.
Internal memory: delete the
recording and make another one.
‘Memory error’ is
displayed on the
LCD screen.
The memory card has
not been formatted.
Format the memory card (see
chapter 14.2).
The problem is not
listed here.
Check the Internet for
the latest update of the
camera
Troubleshooter.
Click on
www.trust.com/customercare/help/
camera
If you still have problems after trying these solutions, please contact one of the Trust
Customer Care Centers. You can find more information at the back of this instruction
manual. Please have the following information available:
•
The item number. This is 13806.
•
A good description of what does not work.
•
A good description of when the problem occurs.
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