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CHAPTER 7: ADDITIONAL INFORMATION
TROUBLSHOOTING GUIDE (CONTINUED):
Malfunction
Possible Cause
Corrective Action
Rubbing sound
from treadmill
when in
operation
Walking belt is rubbing a straddle
cover
Adjust belt tracking. See Chapter 5: Centering the Running
Belt
Foreign object may be stuck under
walking belt
Inspect under the unit. Remove and object that may be under
the unit.
Foreign object may be stuck in
motor compartment
Contact True Fitness Customer Service Department
Roller bearings may be damaged
Contact True Fitness Customer Service Department
Drive motor may be damaged
Contact True Fitness Customer Service Department
Drive belt may be misaligned
Contact True Fitness Customer Service Department
Heart rate is
displaying
erratically or not
displaying
Transmitter belt contacts are not
making good contact with the skin
Re-adjust the transmitter belt so that it is in full contact with
the skin
Contacts on the transmitter belt
are not moist
Moisten the contacts on the transmitter belt
Transmitter belt is not within 3 feet
(1 meter) of the heart rate receiver
Adjust your position on the belt so that you are within 3 foot
(1 meter) of the console
The battery inside the transmitter
belt is depleted
replace the transmitter belt with a compatible transmitter belt
Another user wearing a compatible
transmitter strap is within 3 foot (1
meter) of the unit
Move the units so that there is more space in-between units
Heart rate is
displaying
erratically or not
displaying
(continued)
Environmental interference from
high voltage power lines
Move the unit to another position within the room or move
the cause of the interference until heart rate reading are stable.
If the probable source of interference is plugged into the same
outlet move the suspect source to another outlet.
Environmental interference from
computers
Environmental interference from
motor driven appliances
Environmental interference from
cell or cordless phone
Environmental interference from
Wi-Fi router
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