ID5000, XR5000 Level 1 Service Manual
Issue 4, 8/2017
2
Contents
Service centre requirements ...................................................................................................................................................... 4
Product feedback .............................................................................................................................................................. 4
Technical bulletins ............................................................................................................................................................. 4
Returning a product .......................................................................................................................................................... 4
Service equipment ..................................................................................................................................................................... 6
Changes to product................................................................................................................................................................... 7
Servicing procedures ......................................................................................................................................................... 8
Parts diagrams .......................................................................................................................................................................... 9
Parts list .................................................................................................................................................................................. 11
Troubleshooting ...................................................................................................................................................................... 13
Service page / screen............................................................................................................................................................... 16
Accessing the service login page ..................................................................................................................................... 16
Main service page items.................................................................................................................................................. 16
Testing the indicator ............................................................................................................................................................... 17
Checking for stable weights ............................................................................................................................................ 17
Checking the calibration ................................................................................................................................................. 17
Checking the load cell codes ........................................................................................................................................... 17
Checking the power connection ...................................................................................................................................... 18
Checking the USB connections........................................................................................................................................ 18
Checking the RS232 connection ..................................................................................................................................... 18
Checking the
Bluetooth
®
wireless connection................................................................................................................. 18
Checking the
Wi-Fi
wireless connection .......................................................................................................................... 18
Checking save/back up data to USB flash drive .............................................................................................................. 18
Checking the LCD............................................................................................................................................................ 19
Testing the keypad .......................................................................................................................................................... 19
Checking the battery ....................................................................................................................................................... 20
Repair procedures ................................................................................................................................................................... 22
Before you begin ............................................................................................................................................................. 22
Removing and refitting the bumpers ............................................................................................................................... 23
Removing and refitting the case back ............................................................................................................................. 25
Replacing the case o-ring ................................................................................................................................................ 27
Replacing the battery ...................................................................................................................................................... 27
Replacing the load bar and power/comms connectors.................................................................................................... 29
Removing and refitting the USB Dust Cap ...................................................................................................................... 29
Replacing the USB connectors ........................................................................................................................................ 30
Removing and refitting the PCA ...................................................................................................................................... 32
