Tru-Test ID5000, Service Manual

Page: 15 / 38

ID5000, XR5000 Level 1 Service Manual
Issue 4, 8/2017 15
User data lost PCA is faulty Replace the PCA (see page 32).
No accessory power
output from power
connector
Power adaptor loom
faulty
Replace power/comms connector (see page 29).
Bad internal
connection
Check that the battery cable, power/comms FPC, and keypad FPC are correctly
plugged into the PCA. If the indicator still does not switch on, try known good
FPCs.
PCA is faulty Replace the PCA (see page 32).
RS232 not working RS232 cable faulty Replace the RS232 cable.
Bad internal
connection
Check that the battery cable, power/comms FPC, and keypad FPC are correctly
plugged into the PCA. If the indicator still does not switch on, try known good
FPCs.
Wrong bit rates The handshaking settings for the ID5000 and XR5000 are: 8 data bits, 1 stop
bit, no parity, with 9600 bps.
Ensure that the other device has matching settings.
PC fault Try another PC
PCA is faulty Replace the PCA (see page 32).
Bluetooth
® wireless
connection not working
Bluetooth
wireless
connection not
established
Check that the indicator is on.
Check that the Wi-Fi Data Link screen is not active. Press "Finish" soft key if in
this screen.
Check the
Bluetoooth
wireless connection (see page 18).
Problem with master
device
When connected to another Bluetooth enabled device, the indicator is always
the slave and the other device is always the master.
When troubleshooting the master device, refer to the documentation supplied
with that device.
On the master device, ensure that the Bluetooth setting is enabled.
Check that the master device is connected to the indicator and not to another
device.
The
Bluetooth
functionality on the master device may be faulty.
PCA is faulty Replace the PCA (see page 32).
USB not working USB cable faulty Replace the USB cable.
USB Drivers did not
install properly
Re-install the Data Link software.
PC fault Try another PC.
Firmware fault Update the firmware. See the technical bulletin
Updating firmware
.
Bad internal
connection
Check that the USB FPC is correctly plugged into the PCA. Try a known good
FPC.
USB connector is
faulty.
Replace the USB connector (see page 30).
PCA is faulty Replace the PCA (see page 32).
Save files to USB flash
drive (USB host) not
working
USB flash drive faulty Try the USB flash drive on a PC.
USB flash drive with
wrong file system
Replace with a known good USB flash drive.
PCA is faulty Replace the PCA (see page 32).