TROY Group PPS-8 Quick Install Manual Download

Page: 61 / 62

_____________________________________________________________

Customer Support

14-1

Customer Support

TROY , Inc. offers the following support options to assist you should you
experience any difficulties with your print server:

Worldwide Web Support

Located at

http://www.troy.com

, the TROY web site provides answers to

many common technical questions and also includes copies of product
manuals and literature, as well as utilities and firmware load images.

Technical Support

If you need to talk to one of our Tech support specialists, our support line is
open Monday through Friday, 8AM to 5PM Pacific Time.

Phone:

(949) 399-0820

Fax:

(949) 399-0825

E-mail:

[email protected]

Returning Products

If you need to return a TROY product for any reason (failures, incorrect
shipments, etc.),

•

Contact TROY Technical Support group and request for a Return
Material Authorization Number (RMA#).

•

Be prepared with the serial number of the unit that you are returning,
you will be asked for it to verify warranty coverage

•

Out of warranty units will be billed for the standard repair charges.
P.O.#, major credit card #, check or money order is required to process
RMA.

Summary of Contents for PPS-8

Page 1: ...____________________ TROY Internet Print Servers Quick Install Manual TROY Group Inc 2331 South Pullman St ISanta Ana CA 92705 5571 TEL 949 250 3280 FAX 949 250 3283 http www troygroup com sales troygroup com ...

Page 2: ...terference in which case the user at his or her own expense will be required to take whatever measures will be required to correct the interference Trademarks HP HP UX LaserJet DesignJet DeskJet PaintJet JetDirect and JetAdmin are trademarks of Hewlett Packard Company DEC DECserver VMS LAT and ULTRIX are trademarks of Digital Equipment Corporation UNIX is a trademark of UNIX Systems Laboratories E...

Page 3: ...Print Server to a Serial Printer 2 7 Ethernet Installation 2 7 Verifying Successful Installation 2 9 3 Management Methods TROY XAdmin32 3 1 TROY XAdmin 3 1 TROY WebXAdmin 3 1 TROY Print Server Console 3 1 HP JetAdmin 3 2 HP WEb JetAdmin 3 2 4 Setting the IP Address 4 1 5 UNIX TCP IP Host Configuration Overview 5 1 Berkeley UNIX Host Configuration 5 4 Sun Solaris Configuration 5 4 HP UX Configurati...

Page 4: ...iguration Methods 8 4 9 DEC LAT Network Configuration 9 1 10 Banyan VINES Network Configuration 10 1 11 PrintraNet Internet Printing Configuration Installing the Software on a Windows PC at the Local Site 11 1 Adding a Second PrintraNet Destination 11 3 Configuring the Remote TROY Print Server 11 4 Printing to the Remote TROY Print Server 11 5 Troubleshooting 11 6 12 JetSend Configuration 12 1 13 ...

Page 5: ...int server It plugs directly into the parallel port of the printer and supports a 10baseT Ethernet interface It is available in the following models PPS 8S IPX SPX TCP IP AppleTalk DLC LLC NetBEUI NetBIOS IP Direct Mode IPX IP http PPS 8 IPX SPX TCP IP AppleTalk DLC LLC NetBEUI NetBIOS IP Direct Mode IPX IP LAT IP http PPS 8N IPX SPX TCP IP AppleTalk DLC LLC NetBEUI NetBIOS IP Direct Mode IPX IP L...

Page 6: ...X SPX TCP IP AppleTalk DLC LLC NetBEUI NetBIOS IP Direct Mode IPX IP LAT VINES IP http XConnect II 8 LN03 XConnect II 8 with LN03 emulation option The XConnect 100 features 100baseTX capability for operation on 100 megabit sec Fast Ethernet networks It can also work on 10baseT networks so it is ideal for users who plan to upgrade to 100baseTX in the future The XConnect 100 has two high speed paral...

Page 7: ...EIO slot on newer HP printers like the LaserJet 4000 4050 4500 5000 8000 8100 Color LaserJet 4500 8500 and future printers that use the EIO bus XJet 2000 8S IPX SPX TCP IP AppleTalk DLC LLC NetBEUI NetBIOS IP Direct Mode IPX IP http XJet 2000 8N IPX SPX TCP IP AppleTalk DLC LLC NetBEUI NetBIOS IP Direct Mode IPX IP LAT VINES IP http The XJet IV Plus plugs into the Modular I O MIO slot on HP LaserJ...

Page 8: ...fiber optics transceivers XJet IV 2 IPX SPX TCP IP AppleTalk DLC LLC LAT VINES NetBEUI NetBIOS IP Direct Mode IPX IP http XJet IV 2 LN03 IPX SPX TCP IP AppleTalk DLC LLC NetBEUI NetBIOS IP Direct Mode IPX IP LAT VINES http These devices comply with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 These devices may not cause harmful interference and 2 these device mus...

Page 9: ...to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to correct the interference by one or more of the following measures 1 Reorient or relocate the receiver 2 Increase the separation between the equipment and the receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consu...

Page 10: ......

Page 11: ...ver Plus Before attempting to install a TROY print server first make sure that you have completed installing your printer or plotter as described in the appropriate documentation for the device Unpacking and Handling The TROY print server shipping box contains the following items 1 TROY print server 2 TROY Print Server Software CD ROM 3 TROY Quick Installation Manual 4 Power supply external print ...

Page 12: ... as follows XJet IV Plus switches Switch 1 Defines whether serial port will be used as a console OFF or for a serial printer ON Switches 2 3 ON for autosensing 10baseT and 10base 2 operation May be put in OFF position for 10baseT only operation reduces power consumption Switch 4 Normally OFF If put in the ON position will restore the print server to its factory default settings when the unit is po...

Page 13: ...ON XJet 2000 XJet 100 Pony Print Server Plus Pony 100 and XConnect 100 Pushbutton Switch Note Skip this section if you have an XJet IV 2 XJet IV Plus or XConnect II Newer TROY print servers have a single pushbutton test switch It is used as follows To print a self test page press the switch in for at least one eighth second but less than five seconds To reset the unit back to factory default setti...

Page 14: ...and mounts on the XJet IV 2 as shown in figure 2 2C Important Note The XJ12V provides a maximum of 500mA of current so make sure that your transceiver does not exceed this limit Figure 2 2 Using the XJet IV 2 Jumper Block and XJ12V Connecting an Internal Print Server to the Printer XJet 3000 Installation The XJet 3000 print server is compatible with EIO based printers such as the HP LaserJet 4000 ...

Page 15: ...he XJet 3000 may be installed in either slot Figure 2 3 Installing an XJet 3000 Print Server into the Printer XJet 2000 Installation The XJet2000 print server is compatible with EIO based printers such as the HP LaserJet 4000 5000 and 8000 The XJet 2000 plugs into the I O slot located on the rear of your printer or plotter The installation steps are as follows 1 Turn off the printer or plotter and...

Page 16: ...rd 36 pin Centronics connector you must order the optional CABLE C C 1284C to 1284C cable This completes the hardware installation of the XJet 2000 Proceed to Ethernet Installation section later in this manual XJet IV Plus XJet IV 2 and XJet 100 Installation The XJet IV Plus XJet IV 2 and XJet 100 are print servers for MIO based printers such as the HP LaserJet IIISi LaserJet 4 4M 4 Plus 4M Plus 4...

Page 17: ...s compatible with the 36 pin female connectors found on most printers Therefore the print server can be plugged directly into the printer with no additional cable is required In the event that the print server cannot be connected directly to the printer s Centronics port a 36 to 36 pin Centronics male to female cable can be ordered from TROY part Number CABLE CEN2 For printers like the LaserJet 80...

Page 18: ...at any computer or office store However you will usually also need a null modem available at computer stores because the XConnect 100 is a DTE device XJet 3000 The XJet 3000 uses a 9 pin female connector that is compatible with the one used on many Hewlett Packard printers and is therefore compatible with off the shelf cabling It is different from other TROY products in that this connector can be ...

Page 19: ...thernet network The print server will automatically sense the type of network The XJet IV 2 connects to either a 10base2 or 10base5 network make sure that the jumper block is in the appropriate position as described earlier in this chapter Connecting the print server to an Unshielded Twisted Pair Network 100baseTX or 10baseT To connect an XJetIV Plus XJet 3000 XJet 100 XJet 2000 XConnect II XConne...

Page 20: ...t IV Plus XJet IV 2 or XConnect II to a Thin Ethernet Network 1 If you have an XJet IV Plus or XConnect II set switches 2 and 3 10baseT 10base2 to the ON position if they are not already in the ON position If you have an XJet IV 2 make sure the jumper block is in the correct position 2 If you are installing the print server onto an existing network connect the print server s BNC connector to the T...

Page 21: ...If you have an external print server plug the power supply into the wall connect it to the print server and then turn on the printer The TROY print server will go through the following startup sequence 1 It will run through a set of power up diagnostics for a few seconds If the print server is operating properly the TEST LED will blink momentarily and then go out If the TEST LED blinks continuousl...

Page 22: ...he connection is good a test page will be printed on the printer If nothing prints out make sure that the cable or I O connection is good and that it is securely fastened XConnect II Move switch 1 to the ON position and the immediately put it back in the OFF position to generate a test page XJet IV Plus and XJet IV 2 Generate a self test page from the printer s front panel refer to you printer s d...

Page 23: ...PostScript option is installed For such devices you must print a job from an appropriate application program in order to test the print server to printer connection If none of the above suggestions work refer to the TROY print servers Administrator s Guide on the CD supplied with the print server for more information or contact TROY Technical Support 949 399 0820 http www troy com e mail support t...

Page 24: ......

Page 25: ...e of the capabilities of XAdmin32 TROY XAdmin 3 A 16 bit graphical utility 4 Compatible with Windows 3 1 and Windows 95 running IPX SPX or Banyan VINES protocols 5 Included on CD ROM 6 Can be downloaded from our web site http www troy com TROY WebXAdmin 4 Allows the user to configure the print server with a standard web browser like Netscape Navigator or Microsoft Internet Explorer 5 Can be used o...

Page 26: ...nloaded from the HP web site http www hp com Notes The TROY print server will not appear in the list of configured print servers unless 4 IPX is running on the computer 5 The print server has been configured with a valid IP address 6 Windows 98 requires either JetAdminV2 54 or V3 30 or later HP Web JetAdmin 4 An HP utility for Windows NT Advanced Server 5 Can be downloaded from the HP web site htt...

Page 27: ...4 1 and 192 168 254 254 this is a reserved range of Class C addresses for private networks that are not connected to the Internet per RFC 1918 note that you must also assign your computer an IP address in this range You may use a subnet mask of 255 255 255 0 with no gateway address The print server IP address can be assigned in any one of the following ways DHCP Print servers with firmware version...

Page 28: ...e arp and ping to set the IP address enter the following commands at the UNIX system prompt arp s ipaddress ethernetaddress ping ipaddress where ipaddress is the IP address you wish to assign ethernetaddress is the ethernet address of the print server Other Methods The IP address can also be set via BOOTP rarp the printer front panel XJet IV Plus and XJet 100 models only and JetAdmin These methods...

Page 29: ...opriate sections later in this manual Important Note Do not use the Linux X Windows graphical user interface printer configuration utility because it does not work with TROY print servers Instead Linux users should follow the configuration steps listed in this section Important Note SCO UNIX users should use the rlpconf command to create a printer and automatically configure the etc printcap file ...

Page 30: ...d is the spool directory 6 Create the spool directory The lpd spool directory is usually located in the usr spool directory To create a new spool directory use the mkdir command for example mkdir usr spool lpd LaserJet 7 Print using the standard lpr command lpr PLaserJet filename 8 For AT T based UNIX systems such as SCO use the standard lp command lp dLaserJet filename Sun Solaris Configuration T...

Page 31: ...t the Printer Server prompt type name servicename for example LaserJet BINARY_P1 where name matches the print server name as entered in the hosts table servicename is the print service name Forbinary graphics files use the service BINARY_P1 for text files use the service TEXT_P1 12 Make sure that the Print Server OS is set to BSD this is the default setting 13 Select Add 14 To print use the standa...

Page 32: ...me BINARY_P1 for binary files or TEXT_P1 for text files as the Remote Printer Name 11 Check the box next to Remote Printer is on BSD System 12 You may accept the default values for the remaining items 13 Click OK to configure the printer 14 You should now be able to print using the lp d command with the printer name Notes The configuration for HP Distributed Print Services and for earlier versions...

Page 33: ... AIX documentation Configuration on Other Systems TROY print servers can be used with any computer system that supports either the lpr lpd protocol or the HP JetDirect card In the case of lpr lpd the print server looks to the software like a UNIX host computer with a remote printer attached where the name of this remote printer is the TROY service name usually BINARY_P1 for binary files or TEXT_P1...

Page 34: ..._____________________ 5 6 UNIX Network Configuration text files Serial port 1 BINARY_S1 binary files or TEXT_S1 text files Parallel port 2 BINARY_P2 binary files or TEXT_P2 text files Serial port 2 BINARY_S2 binary files or TEXT_S2 text files ...

Page 35: ... Server name is _xxxxxx_P1 where xxxxxx is the last six digits of the Ethernet address the Ethernet address is on a label that is affixed to the TROY print server Note that the NetWare Print Server name is used for either NDS or bindery mode configuration If you are configuring the first port with XAdmin32 the NDS Printer Name for this port is automatically assigned as _xxxxxx_P1 Printer If you ar...

Page 36: ...select the XAdmin32 folder and then select XAdmin32 3 Click on the IPX SPX icon under Filters to set the operating mode to IPX SPX TCP IP mode will not allow you to configure NetWare print queues directly The TROY external print server should appear in the list of available printers the name will one of the ones listed in the Default Print Server Names section at the beginning of this chapter If i...

Page 37: ...If you are using the Microsoft Client for NetWare STOP HERE Go to the Adding NetWare Print Queues Using NWAdmin section to complete the configuration You may now create a print queue for the first port the MIO EIO parallel port If you are configuring other ports skip to step 13 3 Click on the Change NDS Queues button to configure an NDS print queue or click the Change Bindery Queues to configure a...

Page 38: ...DS Browser and then browse for the desired context Select the container where you want the print queue to reside Go to Tools on the menu bar and select Print Services Quick Setup Browse for the NetWare Print Server by clicking on the button next to the Print Server Name window Enter the name of the NDS Printer for the desired port in the Name box for example _04ECBA_P2 The Type box should be left ...

Page 39: ...e Macintosh Macintosh Configuration Identify the printer type to which the print server is connected and install the printer drivers The default LaserWriter 8 drivers will work for standard Postscript printers NOTE The TROY print servers are compatible with the LaserWriter 8 drivers as well as drivers supplied by many printer manufacturers Verify that Ethernet is enabled from the Network Control P...

Page 40: ...alk zone list select the necessary zone 3 Click on the LaserWriter icon 4 Select the print server name it will appear as _xxxxxx_P1_AT 5 Close the Chooser You can now print to the printer using any standard Macintosh application program Important Notes If you are printing binary AppleTalk jobs for example from Adobe Photoshop QuarkXpress or other graphics programs through an external print server ...

Page 41: ...IP if TCP IP is enabled on it It will use NetBEUI only if TCP IP is not available Setting the IP Address not required if using NetBEUI If you plan to use NetBIOS IP protocol you must first configure an IP address into your print server The procedures for doing this are described in Chapter 4 If you are using the NetBEUI protocol you do not need to have an IP address Print Server Configuration 1 De...

Page 42: ... print server Follow the instructions on the screen to complete the installation 1 Click Next at the welcome screen 2 Select Next at the Choose Destination Location screen or Browse to choose a different folder 3 Select Next at the Select Program Folder screen or select an existing folder from the list 4 Click Yes when asked if you would like to configure a NetBIOS Port 5 You will be asked to ente...

Page 43: ... installation Printer Setup for Windows NT 4 x and Windows 2000 1 Go to the Start button select Settings Printers Add Printer My Computer not Network Printer Server 2 Choose NB1 as the port unless the port name was something else and select Next 3 Select the appropriate printer driver and click Next 4 Select any name for the printer and click Next 5 Select Shared or Not selecting shared will allow...

Page 44: ...pply Windows NT 2000 a In the printers list select the printer you want to add the port to and click on File then Properties b Go to the Ports tab and click on Add Port c Select NetBIOS port and click Next d Follow steps 5 6 above then click Apply Additional Configuration Methods TROY print servers are also compatible with HP s JetAdmin utility for direct printing and management using the IPX SPX ...

Page 45: ...first serial port P2 for the second parallel port and S2 for the second serial port VMS LAT Host Configuration 1 Use the VMS editor to create a text file with the necessary configuration commands to create a LAT application port and then a VMS print queue For example MCR LATCP CREATE PORT LTAxx APPLICATION SET PORT LTAxx NODE nodename PORT port SHOW PORT LTAxx EXIT SET TERM LTAxx PASSTHRU PASSALL ...

Page 46: ...T command with the name of the queue and the file you wish to print as shown below PRINT QUEUE queuename filename Note queuename is the name of the print queue created in step1 filename is the name of the file to be printed IMPORTANT Only the TROY 8 and 8N print servers are compatible with the LAT protocol Refer to chapter 1 for specific protocol support information For graphics or PostScript jobs...

Page 47: ...s ENTER At the Manage Users screen select Add a User Type in a StreetTalk name for the print server entering a password is optional Press F10 when finished From the Add User Profile screen select a blank user profile Enter NO in response to the message Do you want to force the user to change passwords on the next login Press ENTER Press ESCAPE twice to return to the main menu File Server Queue Con...

Page 48: ... print queue to accept and print jobs Press F10 Press ESCAPE multiple times to exit the Manage utility Print Server Configuration 1 Install the XAdmin software from the CD ROM provided with the print server Note Use XAdmin not XAdmin32 when configuring a VINES only network You can use XAdmin32 on a VINES network only if the PC is running TCP IP and both the PC and print server have valid IP addres...

Page 49: ...ney in toll charges particularly when international communications is involved A new PrintraNet feature allows a user at a remote site to send a text E mail message directly to a printer connected to a TROY print server at a remote site The E mail will be automatically printed on the printer without the need to run an E mail program at the remote site There are two parts to the PrintraNet configur...

Page 50: ...T3 Note that each remote TROY print server print must have a unique port name associated with it E Mail Address Enter any unique legal Internet E mail address for the remote TROY print server for example emailprinter xyz com Note Internet E mail addresses cannot have spaces in them Service Name Enter the service name on the remote TROY print server that you wish to use for printing This is normall...

Page 51: ... of the printer at the remote site for example Hewlett Packard LaserJet 5 In some cases you will need to provide a disk with the appropriate printer driver The name of the PrintraNet port that you defined for the remote TROY print server in step 3 PNET1 by default 7 With PrintraNet 2 0 you can also Click on the Address Book button to configure other remote destinations This capability lets you sen...

Page 52: ...ure the TROY print server at the remote site The remote print server can be configured with TROY s XAdmin or XAdmin32 Windows 95 98 NT 2000 configuration utility or with the TROY WebXAdmin browser based facility Before configuring the print server to receive PrintraNet print jobs check the following 1 Make sure that the E mail server at the remote site the receiving end is configured to handle the...

Page 53: ... to the print server and to the PC used for configuration The steps required to configure the print server to receive print jobs from a Windows 95 98 NT 2000 PC running the PrintraNet software are as follows 1 Select the name of the desired TROY print server from the list by double clicking on it XAdmin or XAdmin32 or entering its IP address WebXAdmin 2 Click on the Internet tab or button 3 Enter ...

Page 54: ...leshooting The first step in troubleshooting is to make sure that you have a valid E mail connection on both the sending PC and the receiving print server Try sending an E mail message from the PC to a user at the remote site who can receive mail via the POP3 server If this does not work there may be an E mail configuration problem on the PC on the local E mail server or on the remote POP3 server ...

Page 55: ...y sending the large file as an attachment to an E mail message If the file does not reach its destination intact then the problem is with the E Mail system The problem can be fixed by using the PrintraNet Partial E mail Printing option see the Installing the Software on a Windows PC at the Local Site section of this chapter ...

Page 56: ......

Page 57: ...I printing capabilities Important Note The printer must support the PCL page description language This means that it will not work with PPA based DeskJets like the 710C 712C 720C 722C 820C and 1000C most other DeskJets support PCL and will therefore work with the NetSend or with DesignJet plotters To install the hardware refer to Chapter 2 of the Quick Install Manual The Pony 100 NeSend and the XJ...

Page 58: ...assword ACCESS and then execute one or more of the following commands examples are shown in brackets refer to chapter 3 of the Administrator s Guide on the CD ROM for additional information on how to use the console SET PORT port name COLOR ENA DIS SET PORT P1 COLOR ENA SET PORT port name PCL 3 5 SET PORT P1 PCL 5 SET PORT port name RES 300 600 1200 SET PORT P1 RES 1200 Type EXIT to exit the conso...

Page 59: ...inter cannot be configured unless the Windows 2000 server can communicate with the print server Also make sure that your print server has V3 75 or later firmware 4 Go to the Start button click on Printers 5 Double click on Add Printer 6 Click on Next 7 Select Network Printer and then click on Next 8 Select Connect to a Printer on the Internet or on your Intranet Enter the URL of the print server a...

Page 60: ... system to system but in all cases you must specify the URL of the print server This address has the following format http ipaddress service where ipaddress is the IP address of the print server and service is a service on the print server that is enabled for IPP By default the BINARY_xx services for example BINARY_P1 for the first parallel port or MIO EIO port are enabled for IPP An example of a ...

Page 61: ...l Support If you need to talk to one of our Tech support specialists our support line is open Monday through Friday 8AM to 5PM Pacific Time Phone 949 399 0820 Fax 949 399 0825 E mail support troy com Returning Products If you need to return a TROY product for any reason failures incorrect shipments etc Contact TROY Technical Support group and request for a Return Material Authorization Number RMA ...

Page 62: ...pon installation if the Hardware is installed by TROY During the warranty period TROY will repair or replace the unit at no charge provided it is returned to TROY with the freight pre paid The warranty on repaired products or replacement products is 30 days or the last day of the warranty of the original defective product whichever is longer This warranty does not apply if the product has been dam...

Search results

Summary of Contents for PPS-8

Reviews:

Related manuals for PPS-8

Brands by name

Popular brands

TROY Group PPS-8, Quick Install Manual

Search results

Summary of Contents for PPS-8

Reviews:

Related manuals for PPS-8

Brands by name

Popular brands