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I N D I V I D U A L M A R K I N G S Y S T E M S
No warranty covers damage resulting from the following: Inappropriate handling,
inadequate or inappropriate maintenance and cleaning, external influences (e.g.
voltage fluctuations), operation and installation errors, transport damage,
modifications, added parts and interference not performed by TROTEC authorized
persons, use of unsuitable accessories or operating material.
Any improper use or modification of the devices without previous permission by
TROTEC renders the warranty void. TROTEC is under no circumstances liable for
the loss of profit, turnover, company value or expected cost -savings or special, direct
or indirect damages resulting from the use or attempted use of the product, even if
TROTEC has been advised of the possibility of such damages. TROTEC is also not
liable for claims, being made by third parties against the customer. Therefore, in
particular costs for third parties assigned without the explicit agreement of TROTEC
and costs for replacement devices, cleaning and maintenance work will not be born.
TROTEC reserves the right to implement technical innovations as well as later
changes to the warranty regulations. Place of performance and venue for both
parties is Wels, the laws of the Republic of Austria apply exclusively.
Once again the main facts:
•
Belts, gears, bearings, ball bearings and THK guide are not covered by the
warranty.
•
Laser tube: Whenever a damage of the tube occurs it is covered by the warranty
only if it is a problem of the electronic components (e.g. if there is a sudden jump
of laser power). If the tube needs a gas refill this is normal consumption and not
covered.
When you send the defect tube back to Trotec we will check the problem cause
and grant warranty if this is justified.
•
X-axis motor: If the break down occurs after less than 1000 hours of operation
(laser hours) the replacement is covered by the warranty.
•
Optics: covered only if no scratches or other mechanical damages are
discernible, the exhaust unit fits the requirements and the faulty units are shipped
back to Trotec for inspection.