Tripp Lite NetDirector B024-H4U08 Owner'S Manual Download

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Owner’s Manual

NetDirector

Rack-Mount 4K/60 Hz

HDMI KVM Switch

with Audio

8-Port Model: B024-H4U08

16-Port Model: B024-H4U16

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support

Este manual está disponible en español en la página de Tripp Lite: tripplite.com

Ce manuel est disponible en français sur le site Web de Tripp Lite : tripplite.com

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Summary of Contents for NetDirector B024-H4U08

Page 1: ...e com support Copyright 2021 Tripp Lite All rights reserved Este manual está disponible en español en la página de Tripp Lite tripplite com Ce manuel est disponible en français sur le site Web de Tripp Lite tripplite com WARRANTY REGISTRATION Register your product today and be automatically entered to win an ISOBAR surge protector in our monthly drawing tripplite com warranty ...

Page 2: ...lugging KVM Ports 22 8 1 2 Hot Plugging Console Ports 22 8 2 Port Selection 22 8 3 Port ID Numbering 22 8 4 Powering Off and Restarting 23 the KVM 9 OSD Operation 24 9 1 OSD Login 24 9 2 OSD Hotkey 24 9 3 OSD Main Screen 25 9 4 OSD Main Screen Headings 25 9 5 OSD Navigation 26 9 6 OSD Functions 26 9 6 1 F1 Go To 26 9 6 2 F2 List 27 9 6 3 F3 Set 28 9 6 4 F4 Admin 30 9 6 5 F5 SKP 33 9 6 6 F6 BRC 34 ...

Page 3: ...4 13 Firmware Management Utility 55 13 1 Downloading the Firmware 55 13 2 Preparation 55 13 3 Starting the Upgrade 56 13 4 Upgrade Successful 58 13 5 Upgrade Failed 58 13 6 Firmware Upgrade Recovery 58 13 7 OSD Configuration 59 Backup Restore 13 7 1 Backup 59 13 7 2 Restore 60 14 Appendix 60 14 1 B024 H4U08 and B024 H4U16 60 Connection Tables 14 1 1 B024 H4U08 First Level 60 B024 H4U08 Second Leve...

Page 4: ...rer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distr...

Page 5: ...ereo sound Supports HD audio Computer selection via pushbuttons hotkeys OSD and RS 232 commands Independent switching of KVM and USB peripheral focus Two level administrator user password authorization for enhanced security protection Broadcast mode operations can be simultaneously performed on all selected computers such as software installation and upgrading systemwide shutdown etc Auto Scan Mod...

Page 6: ...nal 5 3 Cables Note The quality of the display is affected by the quality and length of the cables For multi display installations standard USB A to USB B cables and standard HDMI cables are also required Note The B024 H4U08 and B024 H4U16 supports speaker ports only Do not connect the microphone connector from the KVM cable sets 5 4 Operating Systems OS Supported Versions Windows Windows Server 2...

Page 7: ...multaneously for 2 seconds to start Auto Scan Mode 2 Port LEDs The Port LEDs are built into the Port Selection Switches The left ones are the KVM Port LEDs the right ones are the USB LEDs KVM Lights DIM ORANGE to indicate the computer attached to the corresponding port is up and running on line Flashes to indicate that Firmware Upgrade mode is in effect Changes to BRIGHT ORANGE to indicate that th...

Page 8: ...ansfers the firmware upgrade data from the administrator s computer to the KVM switch connects to this RJ11 connector 6 USB 3 1 Gen 1 Peripheral Hub Section USB 3 1 peripherals printers scanners etc plug into this port this may require an extra power adapter Note The USB 3 1 hub cannot be accessed through the switch by computers on the second level of a cascaded installation 7 Reset Button Pressin...

Page 9: ...lugged into the front panel audio jack have priority over those plugged in here 4 Console Port Section The cables from your console HDMI monitor USB keyboard USB mouse and speakers plug in here Each connector is marked with an appropriate icon to indicate itself 5 KVM Port Sections The cables that link the switch to your computers plug in here Each KVM port section is comprised of a speaker jack a...

Page 10: ... to replace the obsolete outlet Do not attempt to plug into a two prong ungrounded outlet Always follow local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables to avoid them being stepped on or tripped over If an extension cord is used with this device ensure the total ampere ratings of all products used on the extension cord do not exc...

Page 11: ...is dependent upon the rack load and ventilation When installing in a closed or multi device rack assembly ensure the temperature will not exceed the maximum rated ambient temperature Before installing the rack ensure the stabilizers are secured to the rack extended to the floor and the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilize...

Page 12: ...8 and B024 H4U16 can be placed on any level surface that can safely support the weight of the device and the weight of the attached cables Make sure the surface is clean and free of any materials that can block the exhaust vents or otherwise interfere with normal operation of the switch To place the B024 H4U08 and B024 H4U16 or to stack units if you are cascading them remove the backing material f...

Page 13: ...e rack mounting kit to attach the rack mounting brackets onto the sides near the front of the unit 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the front of the rack ...

Page 14: ... 1 Remove each of the screws from the left and right sides near the rear of the unit 3 2 Use the M3 x 6 Phillips hex head screws supplied with the rack mounting kit to attach the rack mounting brackets onto the sides near the rear of the unit 3 ...

Page 15: ...15 7 Installation 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the rear of the rack ...

Page 16: ...sole ports 3 Plug your HDMI monitor s into the HDMI console port then power on the monitor s 4 Plug your speakers into the audio jacks located on the unit s front and rear panel Note The speakers plugged into the front panel have priority over those plugged into the rear panel 5 Use the provided cable sets HDMI cable USB 3 0 cable and audio cable with this package Plug the HDMI connector into any ...

Page 17: ...r jack 9 Power on the computers Note Make sure all computers and devices connected to the KVM are also properly grounded 7 3 2 Two Stage Cascade Installation To control even more computers additional KVM switches can be cascaded from the KVM ports of the First Stage unit The cascaded KVMs that connect back to the First Stage unit are considered Second Stage units As many as 128 B024 H4U08 or 256 B...

Page 18: ...nstalling 6 For each Second Stage unit plug the power adapter cable into its Power Jack then plug the power adapter into an AC source 7 Plug the First Stage unit s power adapter cable into its Power Jack then plug the power adapter into an AC source 8 Power on the computers Notes The power on sequence requires that Second Stage units be powered on first After they are all powered on the First Stag...

Page 19: ...unit s power adapter cable into its Power Jack then plug the power adapter into an AC source 4 Power on the computers Notes The Power On sequence requires that all Third Stage units be powered on first After they are all on the Second Stage units must be powered on next After the Second Stage units are on the First Stage units must be powered on last Only after all the switches have been powered o...

Page 20: ...the second switch Notes Port 8 is reserved to connect the units in a multi display installation Up to seven B024 H4U08 or fifteen B024 H4U16 computers can be attached using KVM ports 1 7 B024 H4U08 or ports 1 7 9 16 B024 H4U08 Plug the USB Type A connector into the lower USB keyboard Port in the Console Port Section Both USB Ports are marked with a similar icon to remind you of the correct USB por...

Page 21: ... all the Port 2s become Channel 2 and all the Port 7s become Channel 7 The ports will all be switched at the same time channel by channel Depending on the number of stages in your stack the KVM installation offers dual display two stages triple display three stages quad display four stages or multi display up to 8 stages scenarios For reference purposes the example below shows a four stage install...

Page 22: ... the 1 and 2 front panel pushbuttons 8 2 Port Selection The KVMs provide four port selection methods to access the computers in the installation Manual an OSD on screen display menu system Hotkeys and RS 232 commands For OSD on screen display see section 9 OSD Operation for more information For Hotkeys operation see section 10 Hotkey Operation for more information For RS 232 commands see section 1...

Page 23: ... that are attached to it Note Unplug the power cords of any computers that have the Keyboard Power On function Otherwise the KVM will continue to receive power from the computers 3 Wait 10 seconds then plug the KVM back into its power source 4 Power on the computers Note If there are stations cascaded down from the primary KVM all the cascaded stations and the computers attached to them must be sh...

Page 24: ... OSD main screen displays in administrator mode In this mode you have administrator privileges with access to all administrator and user functions and can set up operations including password authorization as desired If the password function has been set you must provide an appropriate administrator user password in order to access the OSD 9 2 OSD Hotkey You can display the OSD on the console moni...

Page 25: ...ia OSD refer to Mouse Emulation in the table in section 9 6 4 F4 Admin for details To enable the Mouse Emulation via hotkeys see section 10 14 Mouse Emulation Control If the port list is collapsed click on a switch number or move the highlight bar to it then press the Enter key to expand the list Similarly to collapse a switch s port list click on the switch number or move the highlight bar to it ...

Page 26: ...ol the OSD For example you can rapidly switch to any port scan selected ports limit the list you wish to view designate a port as a quick view port create or edit a port name or make OSD setting adjustments To access an OSD function 1 Either click on the function key field on the left of the main screen or press a function key on the keyboard 2 In the submenus that appear make your choice either b...

Page 27: ...have been set accessible by the administrator for the current logged in user Quick View Lists only the ports that have been selected as quick view ports Powered On Lists only the ports that have their attached computers powered on Quick View Powered On Lists only the ports that have been selected as quick view ports and that have their attached computers powered on Move the highlight bar to the ch...

Page 28: ...s running on the computers the default is the Scroll Lock combination Port ID Display Position Allows each user to customize the position where the port ID appears on the screen The default is the upper left corner but users can choose to have it appear anywhere on the screen Use the mouse or the arrow keys plus Pg Up Pg Dn Home and End on the numeric keypad with Num Lock off Arrow keys move the p...

Page 29: ...een set accessible and have been selected as quick view ports and are powered on The default is ALL Note The quick view choices only appear on the administrator s screen since only the adminstrator has Quick View setting rights Screen Blanker If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 to 30 minutes then press Ente...

Page 30: ... To change a setting click on the settings item you want to configure or use the up and down arrow keys to move the highlight bar to it and press Enter After you select an item a submenu with further choices appears Click an item or move the highlight bar to it then press Enter A check mark appears before the selected item so that you know which one it is The settings are explained in the followin...

Page 31: ...nt of time set with this function the user is automatically logged out A login is necessary before the console can be used again This enables other users to gain access to the computers when the original user is no longer accessing them but has forgotten to log out To set the timeout value key in a number from 1 to 180 minutes then press Enter The default setting of 0 disables this function Note T...

Page 32: ...Upgrade mode or select Esc to leave this menu without enabling it Keyboard Language Sets the language for the computer keyboard attached to the KVM port To select a keyboard language single click it or use the navigation keys to move the highlight bar to it and press Enter Choices are Auto default US English UK English German Deutch German Swiss French Hungarian Italian Japanese Korean Russian Spa...

Page 33: ... skip to the previous accessible port If the previous accessible port has cascaded a switch then it skips to the last accessible port of that switch Press to skip to the next accessible port If the next accessible port has cascaded a switch then it skips to the first accessible port of that switch Note When skipping you will only skip to the previous or next accessible computer that is in the Scan...

Page 34: ...ters such as performing a systemwide shutdown installing or upgrading software etc While BRC mode is in effect A speaker symbol appears before the port ID display of the port that currently has the console focus The mouse will not function normally You must exit BRC mode in order to regain control of the mouse To exit BRC mode Invoke the OSD with the OSD hotkey then click the F6 field or press F6 ...

Page 35: ...p at a particular location press the Spacebar to stop scanning If the scanning stops on an empty port or one where the computer is attached but is powered off the monitor screen will be blank and the mouse and keyboard will have no effect After the Scan Duration time is up the scan function will move on to the next port As each computer is accessed an S appears in front of the port ID display to i...

Page 36: ... access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD hotkey Notes When you reenter the OSD after logging out the screen stays blank except for the OSD main screen You must input your username and password before you can continue If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD menu...

Page 37: ... Mode or Skip Mode to work To enable the Mouse Emulation via OSD refer to Mouse Emulation in the table in section 9 6 4 F4 Admin for details To enable the Mouse Emulation via hotkeys see section 10 14 Mouse Emulation Control 10 2 Hotkey Setting Mode HSM Hotkey Setting Mode is used to set up your KVM switch configuration All operations begin with invoking Hotkey Setting Mode HSM Invoking HSM To inv...

Page 38: ...that have been set as accessible under Scan Skip Mode so their activity can be monitored automatically refer to Scan Skip mode in the table in section 9 6 3 F3 Set for details Invoking Auto Scan To start Auto Scan key in the following Hotkey combination 1 Enable mouse emulation To enable the Mouse Emulation via OSD refer to Mouse Emulation in the table in section 9 6 4 F4 Admin for details To enab...

Page 39: ...y Skip mode compliant keystrokes can be input You must exit Skip mode in order to regain normal control of the console 4 To exit Skip mode press Esc or Spacebar Note Enable mouse emulation to perform any independent switching of a port and for Auto Scan Mode or Skip Mode to work see 10 14 Mouse Emulation Control 10 6 Keyboard Mouse Reset If the keyboard or mouse cease to function on the computer c...

Page 40: ... and you will automatically exit HSM 10 10 Port OS Control A port s operating system can be changed to match that of the computer attached to the port To change a port s operating system key in the following hotkey combination 1 Invoke HSM with the Num Lock or Ctrl F12 combination 2 Key in F1 F2 or F3 the Function of F1 F2 and F3 keys is listed in the following table Key Description F1 Sets the Po...

Page 41: ...at corresponds to that port ID PN port number PN K Enter Switches KVM and audio focus directly to the computer that corresponds to that port ID PN port number PN U Enter Switches USB focus only directly to the computer that corresponds to that port ID PN port number Note This hotkey functions on the first level of an installation only A Enter Starts Auto Scan The KVM focus cycles from port to port...

Page 42: ...n Skips to the previous computer on the list while in Skip mode Skips to the next computer on the list while in Skip mode Skips to the previous accessible port If the previous accessible port has cascaded a switch it skips to the last accessible port of that switch Skips to the next accessible port If the next accessible port has cascaded a switch it skips to the first accessible port of that swit...

Page 43: ...he emulation mappings are listed in the table below PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Alt Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctrl F15 Note When using key combinations press and release the first key Ctrl then press and release the activation key ...

Page 44: ...ther keys The corresponding functions are shown in the table below PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Ctrl H Help Compose Note When using key combinations press and release the first key Ctrl then press and release the activation key ...

Page 45: ...the RS 232 connection HyperTerminal applications can be download from the Internet and many operating systems are embedded with HyperTerminal applications Hardware Connection Use a the Firmware Upgrade Cable provided with this unit to connect a computer s serial port to the Firmware Upgrade Port on the KVM s front panel as shown in the diagram below Note B024 H4U16 model shown The port locations a...

Page 46: ...ade you can establish a HyperTerminal session 1 Open the HyperTerminal application configure the port settings for COM1 port then click OK Bits per Second 19200 Data Bits 8 Parity None Stop bits 1 Flow Control None 2 After configuring the port settings you must enable serial control on the switch by typing the command Open Enter ...

Page 47: ... with a space The Enter command can be replaced with the ASCII code 0x0D0A 12 4 2 Login The Login command allows you to log in to the KVM and send RS 232 commands When you log in the RS 232 link is opened and the KVM will not respond to front panel pushbuttons hotkeys OSD or remote control commands until the RS 232 link is closed see 12 4 6 Switch Port Use the Formula to set Parameters to create a...

Page 48: ...en the link is open the KVM only accepts RS 232 commands and will not respond to front panel pushbuttons OSD hotkeys and remote control commands until the link is closed The link opens when you login and closes after 2 minutes if no command is sent Use the Formula to set Parameters to create a Command Formula Command Enter Parameters Command Description Open Open RS 232 Link command Close Close RS...

Page 49: ... out command Set Baud Rate Commands The available formulas for the Set Baud Rate commands are as follows 1 Command Control Enter For example to set the baud rate to 19200 type the following baud 19200 Enter 2 Command Control Enter For example to set the baud rate to 38400 type the following baud 38400 Enter 12 4 6 Switch Port The Switch Port command allows you to switch ports The default port is 0...

Page 50: ... Use the Formula to set Parameters to create a Command Formula Command Control Enter Parameters Command Description hotkey Hotkey Setting command Control Description num Change the HSM invoke key to Num Lock Default f12 Change the HSM invoke key to Ctrl F12 Enter Description Enter Enter and send out command Hotkey Setting Commands The available formulas for Hotkey Setting commands are as follows 1...

Page 51: ...available formulas for OSD Hotkey commands are as follows 1 Command Control Enter For example to change the OSD hotkey invoke key to Scroll Scroll type the following osdkey scroll Enter 2 Command Control Enter For example to change the OSD hotkey invoke key to Ctrl Ctrl type the following osdkey ctrl Enter 12 4 9 USB Reset The USB Reset command allows you to reset the USB connection The default US...

Page 52: ...command Control Description on Enable restore default values Enter Description Enter Enter and send out command Restore Default Value Command The available formula for the Restore Default Settings command is as follows Command Control Enter For example to restore all KVM settings back to the default type the following reset on Enter 12 4 11 Firmware Upgrade The Firmware Upgrade command allows you ...

Page 53: ...d Formula Command Control Enter Parameters Command Description status KVM Status command Control Description on Enable KVM status Enter Description Enter Enter and send out command KVM Status Command The available formula for the KVM Status command is as follows Command Control Enter For example to display the configuration status for the B024 H4U08 B024 H4U16 type the following status on Enter A ...

Page 54: ...to set the KVM s EDID mode to default EDID type the following edid default Enter 12 4 14 Broadcast Mode The Broadcast Mode command allows you to set enable disable broadcast mode for the KVM The default setting is off Use the Formula to set Parameters to create a Command Formula Command Control Enter Parameters Command Description broadcast Set Broadcast Mode command Control Description on Enable ...

Page 55: ...pgrade do the following 1 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your switch 2 Shut down all computers on the KVM installation 3 From your KVM switch console login to the OSD as the administrator see 9 1 OSD Login and select the F4 Admin function 4 Scroll down to Firmware Upgrades Press Enter then press Y to inv...

Page 56: ...o it The Firmware Upgrade Utility welcome screen will appear Note The screens shown in this section are for reference only The wording and layout of the actual Firmware Upgrade Utility may vary slightly from these examples 2 Read the License Agreement and enable the I Agree radio button 3 Click Next to continue The Firmware Upgrade Utility main screen will appear The devices capable of upgrades ar...

Page 57: ...ade files If it finds that the device s version is higher than the upgrade version a dialog box will appear informing you of the situation and offering you the option to continue or cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the upgrade proceeds status messages appear in the Status Messages pa...

Page 58: ...are three conditions that call for firmware upgrade recovery When a firmware upgrade is manually aborted When the mainboard firmware upgrade fails When the I O firmware upgrade fails To perform a firmware upgrade recovery do the following 1 Power off the switch 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the Recover position 4 P...

Page 59: ...and follow steps 1 3 2 When you have selected the F4 Admin function scroll down to OSD Config Backup Restore Press Enter then select Enable to invoke OSD Config Backup Restore mode 3 Run the Firmware Management Utility In the dialog box choose OSD Configuration Backup Restore then click Next 4 In the window that appears click Connect Device 5 In the Password field key in a password for the file No...

Page 60: ...estore to recover an OSD configuration stored in the local computer If you have previously set a password for this feature enter the password in the provided field before clicking Restore A confirmation window will appear Click Yes to proceed 3 Browse for the OSD configuration file you want to use and click Restore Make sure the backup file is in the local computer 4 A confirmation window appears ...

Page 61: ...8 190 197 29 197 204 30 204 211 31 211 218 32 218 225 33 225 232 34 232 239 35 239 246 36 246 253 37 253 260 14 Appendix PVs Computers 38 260 267 39 267 274 40 274 281 41 281 288 42 288 295 43 295 302 44 302 309 45 309 316 46 316 323 47 323 330 48 330 337 49 337 344 50 344 351 51 351 358 52 358 365 53 365 372 54 372 379 55 379 386 56 386 393 57 393 400 58 400 407 59 407 414 60 414 421 61 421 428 6...

Page 62: ...le Green F W Upgrade 1 x RJ11 Female Black Power 1 x DC Jack USB 3 1 Hub 2 x USB 3 1 Gen1 Type A Female Blue 2 x front Switches Port Selection 8 x Pushbutton 16 x Pushbutton Reset 1 x Semi Recessed Pushbutton F W Upgrade 1 x Slide Switch LEDs USB Link 8 Green 16 Green On Line Selected 8 Orange 16 Orange Power 1 Green Emulation Keyboard Mouse USB Video HDMI 4096 x 2160 60 Hz Scan Interval 1 255 Sec...

Page 63: ...jumper cap 6 Close the housing and restart the KVM After restarting you can use the default login procedure to login see 9 1 OSD Login 14 4 Factory Default Hotkeys and Settings Setting Default OSD Hotkey Scroll Lock Scroll Lock Invoking HSM Hotkey Number Lock Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Auto S...

Page 64: ...VISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically TRIPP LITE is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise PRODUCT REGISTRATION Visit tripplite com warranty today to register your new Tripp Lite product You ll be automatically entered into a drawing fo...

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