Comfort
STEAM
TM
I n s t a l l a t i o n , O p e r a t i o n , & M a i n t e n a n c e M a n u a l
7
www.trioniaq.com
HOMEOWNER
8. What to do if a malfunction occurs
•
Shut the main power OFF and restart the humidifier to see if the error code disappears.
•
If you see a water leak, follow the water supply tube and close the valve installed on the water pipe located near the humidifier.
•
Please refer to the error code table to identify the possible cause of the malfunction and the actions that you can take.
•
Should the problem persist, please call your service company. They are the best qualified to help you quickly. Describe the
problem to them and mention the error code you observed on the front panel. They may help you solve the problem over the
phone. If needed, they will fix the problem themselves or call our technical service.
•
Should you attempt to look at the unit yourself, please apply all appropriate safety measures. - Shut the main power OFF and
wait for the unit to cool before you open it.
9. Description of error codes
Number of
flashes of the
red light
Error Description
Humidifier Status
Actions to be taken by the
Owner
Reset
OFF
No error
The humidifier is working
fine
None
Continuous
ON
There is water in the
pan under the tank.
Risk of overflow. Humidifier
stops itself.
Turn the main power OFF, then
- Open the unit and check for
leaks - Check the drain tube -
Close the supply valve and call
for service
Automatic Reset when
switching main power
ON again.
1
Problem with the
water level sensors
inside the unit.
Internal problem - Humidifier
cannot read the water level
properly and stops itself.
Turn the main power OFF, then
call your service company.
Automatic Reset when
switching main power
ON again.
2
Inadequate water
supply.
Humidifier cannot fill
properly and stops itself
- Heating elements and
supply valve are switched
off.
Turn the main power OFF,
then - Check the water supply
circuit - Check if the water
supply valve is open. - Call your
service company
Automatic Reset when
switching main power
ON again.
4
Inadequate
drainage.
Humidifier cannot drain
properly - Risk of overflow -
the unit stops itself.
Turn the main power OFF, then
- Close the supply valve - Call
your service company.
Automatic Reset when
switching main power
ON again.
5
Not enough air flow
or pressure in the
supply duct
Humidifier stops itself.
Turn the main power OFF,
then - Check the air filter in the
furnace. It may be clogged up -
Call your service company.
Automatic Reset
when error conditions
disappear.
6
Temperature inside
the tank exceeded
the high temperature
limit and the safety
switch has tripped.
This is a very serious
condition. The humidifier
stops itself and cannot start
without service.
Turn the main power OFF, then
call your service company
Only the service
company can reset the
unit after checking all
functions.
