TriMark 500-1300 e-ASK, Manual

Page: 29 / 36

The button blinks five
times and nothing
happens
Re-sync FOBs
Check power to CJ11 connector
Check wiring harness for the LF antenna
attached to the CJ11 connector (these
antennas are bi-directional)
Check wiring harness CJ11P4 and CJ11P2
(communication lines between the module and
vehicle computer) for conductivity
Check conductivity on CJ11P6 and CJ11P12
Replace LF antenna
Will not lock or unlock
Pressing Lock or
Unlock will not operate
an entry door by
keypad rocker switch
or FOBs
Clean door contacts

Power is supplied to the actuator through
spring loaded metal conductors in the
frame. Make sure they are clean.
Check actuator (replace if needed)

These actuators are 12V bi-directional.
You should be able to activate them with a
12VDC one way to lock and the other to
unlock.
Check voltage at door contact

We send a .5 second pulse one direction
for lock, and the other for unlock. Most
voltmeters average over .75 seconds so
you may not see the 12VDC, but you
should see your voltmeter move.
Check Harness for conductivity
Nothing is happening

Check the fuses

Check system LEDs. For locations of LED
please go to section Connector Locations

Check power to the CJ11 connector
The buttons light up,
but it does not unlatch
If the buttons illuminate red, they should not
unlatch.
If the buttons illuminate green, they should
unlatch. Please check the following

Power to the actuator will unlatch the door

Pin 2 from the cargo door changes voltage
when button is pressed
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