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TRENDnet TV-IP344PI User Manual Download Page 36

 

 

 

 

 

 

 

 

 

 

 

 

© Copyright 2017 TRENDnet.  All Rights Reserved. 

 

 

 

34

 

 
TRENDnet User’s Guide

 

Limited Warranty 

Accessing the camera with Chrome  

 

If you are viewing or configuring the camera by using the Chrome browser, please follow 
below steps.  

 

1.

 

Click on 

Install 

button if you are logging into the camera for the first time using 

Chrome, otherwise, click 

Launch

.  

 

 

 

2.

 

You will be redirect to a Chrome plug in page, click on 

Add to Chrome

 to 

activate this feature then click on 

Add App

.  

 

3.

 

The camera app will be added to Chrome browser, click on 

Surveillance Client

 

to launch the camera page. 
 

 

 
 

4.

 

Enter the IP address of the camera on the address bar and click Go. 
 

 

 

5.

 

Enter the user name and password to access the camera’s live view and 
configuration page.  
 
 

Summary of Contents for TV-IP344PI

Page 1: ...TRENDnet User s Guide Cover Page ...

Page 2: ... Contents 1 Features 1 Product Hardware Features 2 Installation 3 Hardware Installation 3 Camera Installation 4 Configuration 7 Viewing Camera Basic Function 7 Configuring the Camera Setting 9 SYSTEM 9 NETWORK 12 AUDIO VIDEO SETTING 23 EVENT CONFIGURATION 27 LOGOUT 33 Accessing the camera with Chrome 34 Troubleshooting 35 ...

Page 3: ...e the included pro grade software to manage up to 32 TRENDnet cameras or download the free iOS or Android mobile app 4 Megapixel Record 2688 x 1520 pixel resolution at a 30 fps in the space saving H 264 compression format Auto Focus Optical Zoom Auto focus saves installation and troubleshooting time and remote optical zoom allows users to capture the precise desired viewing field Night Vision Nigh...

Page 4: ...parate sensitivity settings and event triggers IPv6 ONVIF IPv6 supported and ONVIF compliant Varifocal Optical zoom by a factor of 4 2x with auto focus to a final fixed position for installation flexibility Multi Language Interface Support for English French Spanish German and Portuguese Complimentary App Live video to a mobile device with a free iOS and AndroidTM apps Complimentary Software Compl...

Page 5: ...cable connect to your PoE switch or PoE Injector Grounding Ground the device to prevent damage GPIO Port Connect external device Please refer to I O setting paragraph Installation Hardware Installation Viewing Angle Choose the location where has good angle to shoot the image you expect to see The motion detection area should also be considered when installing the camera Bracket Installation Turn a...

Page 6: ...u can tape the junction points of the connectors while you connect the cables or purchase a weatherproof cable power cord protector Micro SD Slot After installed a Micro SD Card please ensure the cover was screw tightly to protect water soaking Camera Installation 1 Insert the Installation CD ROM into your computer s CD ROM drive to initiate the Auto Run program Click the Install Camera 2 Write do...

Page 7: ...ext step Click Next when you are done 4 Wait while camera is searching 5 The founded cameras will show on the screen The camera already selected by default if you have only one camera installed If you have more than one camera in the same Network you will need to identify the camera by the MAC ID Click Next 6 Select DHCP option to assign an IP by DHCP server or Select Fixed IP to set IP address ma...

Page 8: ...ault password of the camera Enter the default password admin and enter the new password The password must be between 8 and 32 characters Alphanumeric a z A Z 0 9 and entering the password two to confirm password 9 Click the hyperlink here to access to the camera s web page or click Next It is recommended that you access the IP camera now if it was using a DHCP connection 10 Click Finish to exit th...

Page 9: ...mera the main page will appear as below The live screen of the IP camera configuration provides you with many useful information and functions including SETUP Click the button to configure the camera LOGOUT Click the button to log out of the camera viewing and configuration page Digital Zoom Click on the or or the digital button to zoom in and out or right click on the live view and select zoom to...

Page 10: ...n the local PC It will ask you where to save the video To stop recording right click the mouse again Select Record Stop The video format is AVI Use Microsoft Media Player to play the recorded file Mute Turn off the audio Click again to turn on it The mute button does not affect the playback recording video As long as the 2 Way Audio option in the audio setting is enabled all the audio will be reco...

Page 11: ...he Camera Setting To configure the camera click on the live screen The Web Configuration contains the settings that are required for the camera in the left menu bar including System Network Audio Video Setting Event Configuration and Logout To return to the live screen please click the button SYSTEM ...

Page 12: ...kground transparency of the text System System Information Time Setting Server Time It shows current IP camera server time Date Format Select the date display format Time Zone Select your time zone It affect server time when you use NTP time Enable Daylight Saving select the start and end daylight saving time NTP Type in the IP address of the NTP server and interval time The time of the IP camera ...

Page 13: ...s to access the camera The guest user can only view the live view video and is not allowed to do any configuration User List List all users that were added into the camera Click Edit to modify the user information Click Remove to remove the users from the list System Tools Firmware Upgrade To update the firmware click Browse to select the firmware then click Upgrade to proceed Please do not discon...

Page 14: ...tem that provides a much larger address pool than IPv4 which accounts for most of today s Internet traffic You can manually enter IPv6 address enable DHCPv6 to get IPv6 address automatically Manually setup the IPv6 address You can set up IPv6 manually by enter IP Address Gateway and DNS DHCPv6 If you have a DHCPv6 server enable this option to assign the IPv6 from server The assigned IP address wil...

Page 15: ...ra can detect the router but router return a message that it does not support UPnP Port Forwarding The router is with some problems Please reboot it The camera cannot detect the router Please check your router If this router has a WAN IP this function allows the camera to do WAN access In the address bar of browser key in https router WAN IP external web port to access the IP camera Network Networ...

Page 16: ...curity Select Disable then the username and password are not required when accessing the camera via ONVIF Select Enable then username and password are necessary RTSP Keepalive When the function is enabled the camera checks once in a while if the user who links to the camera via ONVIF still keeps connecting If the connection had been broken the camera stops transmitting video to user Network Networ...

Page 17: ...p Https mode is necessary If you want to change from Http to Https please switch to Http Https mode first and then switch to Https mode Same method when you change from Https to Http The Https protocol has certificate verifying mechanism When the user access a website via Https the browser will check the certificate of that domain and verify its trustiness and secure Certificate generation process...

Page 18: ... encrypted communications and the browser will check your certificate status If it shows you a warning message The warning message meant that the certificate is self signed or signed by distrusted institution Click Continue to this website to view the view the camera Network Advanced SNMP SNMP Simple Network Management Protocol provides a simple framework for administering networked hardware To ma...

Page 19: ...and must be shorter than 31 letters The password must be 8 64 letters in length Different from in SNMPv1 and v2c the user have to create an account when using SNMPv3 In the account parameters key in the security name and password you set in the camera to get accessing SNMPv1 SNMPv2 Trap Trap is a mechanism that allows a managed device to send messages to the manager instead of waiting passively fo...

Page 20: ... number 0 63 for Live Stream Event Alarm and Management represent the ratio that the bandwidth is divided For example if you set 5 10 and 20 for these three items then the bandwidth of these items is 5 10 20 The item getting more bandwidth has lower probability to be delayed There is no difference between setting 0 0 0 or 63 63 63 because under these two setting the three items will get equal band...

Page 21: ...e wishing to attach to a LAN or WLAN To use this function you need a device to build IEEE 802 1x LAN at first The EAPOL protocol support service identification and optional point to point encryption over the local LAN segment Please check what version of the authenticator and authentication server support This camera supports EAP TLS method Please enter ID password issued by the CA then upload rel...

Page 22: ...sk you to register and get an account before you use their service Fill in the user name hostname and password if need If setting up IP schedule update too frequently the IP may be blocked In general we suggest set schedule update to once a day 1440 minutes After click Apply the setting DDNS Status Updating Information update Idle Stop service DDNS registration successful can now log by http usern...

Page 23: ...example myserver com If you are using a free mail service e g Google gmail com Yahoo Hotmail please enter the SMTP server address from the service provider Username Password Enter the sender s username and password to login the mail server For free mail server please the email address as the username Sender s Mail Enter the email address of the user who will send the email Receiver s Mail Enter th...

Page 24: ...e user s data port actively However from the user side firewall s standpoint the action of connecting from FTP server is often considered to be dangerous and should be blocked In PASV mode the problem is solved The FTP server waits for the data transmission connection built by the user Make sure that the server supports the mode you select Create the folder Select Yes then folders will be created ...

Page 25: ...ETTING Audio Video Setting Image Setting Privacy Mask For the security and privacy purpose there are three areas can be setup for privacy mask Click Area button first and drag an area on the above image and remember to save your setting The masked area will not show on both the live view and recording ...

Page 26: ...000 1 125 1 250 1 10000 1 250 1 500 1 10000 1 500 1 1000 1 10000 1 1000 Sense up options 1 30 1 15 1 10 1 5 Sense Up This function increases the sensitivity of camera to get brighter image at night The smaller the value you select the slower the shutter speed becomes so that the image will get brighter and moving subjects might be blurred Sense Up option is only enabled when users select outdoor o...

Page 27: ...ital signal Basic Mode of Streaming 1 or Streaming 2 Resolution 2688x1520 1920x1080 1280x720 640x480 640x360 or 320x240 Quality The higher the quality is the bigger the file size is It might affect Internet transmitting speed if the file gets too large Video Frame Rate The video refreshing rate per second The max value is affected by the input resolution you choose Video Format H 264 or M JPEG ...

Page 28: ... quality is Video Bitrate The quality parameter of CBR You can choose 32kbps 8Mbps The higher the value is the higher the image quality is Video Frame Rate The video refreshing rate per second The max value is affected by the input resolution you choose GOP Size It means Group of Pictures The higher the GOP is the better the quality is Video Format H 264 or M JPEG RTSP Path RTSP output connecting ...

Page 29: ...ra s external speaker Two Way Audio Select Enable then you can see Mic and Speaker options on the live page The Audio compression format can be chosen from 3 options You can also adjust the volume of 2 way audio Receive sound from IP Camera or speak to IP Camera Click Mic check box to receive sound from IP Camera and click Speaker to talk to IP camera side Please ensure both IP camera and the comp...

Page 30: ...l time If you select 10 sec here once the motion is detected and action is triggered the next motion will be trigger after 10 seconds Based on the schedule The motion detection will be triggered based on the schedule you define Event Configuration Motion Detection Tampering Detection Tampering Enable Disable Tampering When enabled and tampering is detected the camera will send video or snapshot to...

Page 31: ...f the IP Camera has no Internet Connection the SD card must be pre installed Event Configuration Motion Detection Network IP Check Enter the target IP address and interval The camera will base on the interval time to check the target IP address If PIN failed 4 times the camera itself will reboot Event Configuration Sound Detection Sound Detection When enabled and the camera detects sound the IP ca...

Page 32: ... The interval between two snapshots File Name Give the snapshot file name The saved file will be named as file name saving date saving time Event Configuration GPIO Setting 1 I O Connection Please connect the GND DO pin to the external relay buzzer device When no event occurs DO output is 5V DO and GND are disconnected When the camera detects event happening and triggers external alarm DO output i...

Page 33: ...ng 11 00 12 00 on Monday Event Configuration GPIO Setting Output Setting Mode Setting On Off Switch When event occurs the camera triggers the external devise and lasts for certain of time according to the event interval setting If it s triggered by motion detection the triggering time is according to interval setting of motion detection If it s triggered by external input alarm the triggering time...

Page 34: ...ower from IP camera Motion Detection Logs will be cleared away Event Configuration SD Card Playback Event Record The record data that triggered by motion detection sound detection tampering detection or GPIO is listed here Click the date listed on this page and it shows the list of the video Click the video to download and start your player to play the avi file To delete the video check it then cl...

Page 35: ...e recorded files will be deleted after 1st day from the time you decided to delete For example if right now is 5 pm when you choose Delete after the 1st day the SD card will keep the file from 5 pm yesterday to 5 pm today The rest of recorded files will be deleted The oldest file will be deleted if the Micro SD card is full Note The use of the SD card will affect the operation of the IP Camera sli...

Page 36: ...ogging into the camera for the first time using Chrome otherwise click Launch 2 You will be redirect to a Chrome plug in page click on Add to Chrome to activate this feature then click on Add App 3 The camera app will be added to Chrome browser click on Surveillance Client to launch the camera page 4 Enter the IP address of the camera on the address bar and click Go 5 Enter the user name and passw...

Page 37: ...r keyboard Windows XP If the window does not appear automatically click Start click Run and type D autorun exe where D in D autorun exe is the letter assigned to your CD ROM Drive and then press the ENTER key on your keyboard 2 The autorun program is unable to detect my camera What should I do a Verify that you have followed all the steps in Section 2 Hardware Installation b Disable any software f...

Page 38: ...d to duty tax and other fees WARRANTIES EXCLUSIVE IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE THE CUSTOMER S SOLE REMEDY SHALL BE AT TRENDNET S OPTION REPAIR OR REPLACE THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES OF MERCHANTABILITY A...

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