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Installation Guide
02/22 V1.3
21 of 23
6. TROUBLESHOOTING
CAUTION: Ensure power supply is OFF when disconnecting / connecting
cables.
Problem
Cause
Possible Solutions
Product does
NOT light up after
installation
Incorrect power
connection
•
Check Mains Power
•
Check power supply leads and wire
connections
•
Ensure output wires are connected with
proper polarity
•
Check if LED Engine’s secondary
output is working as specified.
Shadowing
Light source covered
•
Check for cables, wires or unwanted
debris covering LED light source
Modules are dim
Excess products
connected
•
Ensure the power supplies are not
overloaded due to an excess of
products connected
Flickering
Incorrect power input/
Excess products
connected
•
Ensure the input voltage is correct
•
Ensure the power supplies are not
overloaded due to an excess of
products connected
If problems persist or the product is not working as specified, please contact your nearest
authorized service center or Traxon Technologies office for assistance.
