Troubleshooting Steps
Page 7
Printed 3/18/98
Travis Industries Pellet Stove Troubleshooting Guide (
1994)
S
TOVE IS NOT HOT ENOUGH
-
TRY AGAIN
If the stove does not reach operating temperature within 10 to 15 minutes of startup, the stove will shut down.
This will most likely happen on models without auto igniters or stoves with recently primed augers.
Remedy
Start the stove again. If this happens repeatedly, the startup timing block may be set too low. See the section
"Startup Timing Block" in the Wiring Diagrams, Electrical Spec's portion of this guide.
F
LAME WAS
S
MOTHERED OR THE
P
ELLETS
B
LEW
O
UT
Whenever the stove turns off it is very important to find out why it turned off. Check to see if the pellets are
piled up into the feed tube. Most often this is caused by poor maintenance or incorrect settings. Before any
service is conducted on a stove, first make sure the items below have been checked.
The firepot must receive the correct
amount of air to burn properly. This
requires the proper air control setting
and a properly maintained system. With
too little air the flame will smoother, with
too much air the pellets will blow out of
the burnpot. In both cases, the stove
becomes cool enough to shut down and
pellets pile up into the feed tube.
The above problems may cause the pellets to pile up inside the firepot, eliminating good air flow and
leading to a smothered flame. Eventually the stove shuts off when the temperature drops. Smothered
fires leave burnt pellets at the bottom of the firepot with pellets piled up the feed tube. See the
appropriate section for instructions on inspection and the proper remedy.
Smothered Fires
If the air control is set too high, the pellets may burn too quickly
and jump out of the firepot, allowing the fire to die out. Then
pellets pile up in the firepot and into the feed tube.
Blown Out Fires
Stove Needs
Cleaning
Air
Leaks
Air Control
Set Too Low
Vent may be
Restricted
Pellets may be
poor quality
The following problems may lead to a smothered fire:
Remedy
Go to the appropriate section listed above or adjust the air control accordingly.
Summary of Contents for 400 PI
Page 46: ......
