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This document is intended for Public Distribution
19473 Fraser Way,
Pitt Meadows, B.C. Canada V3Y 2V4
Appendix K
K-6
TR-49 Series
Tranzeo Wireless Technologies
c) A returned product without clearly marked RMA # will be refused and returned to
sender.
How to ship?
a)
We recommend that you use a shipping service with tracking (i.e. UPS/FedEx
ground) to ship your RMA.
b)
Products returned for warranty repair or out-of-warranty replacement, must be
marked with a valid RMA number and shipped FOB Destination, Prepaid.
c)
Approximate turnaround time is 21 business days for warranty repairs and
replacements.
d)
Shipping Time is generally 7 business days to any location in the United States.
e)
Tranzeo Wireless will refuse any item that does not have an RMA# clearly
marked on the outside of the box.
f)
Tranzeo Wireless is NOT responsible for any damage to the products during
transit by the shipping company.
g)
All claims for shipment errors must be made within 3 days after receipt of
shipment.
Warranty Disclaimer
Except in only the limited express warranty set forth above, there are no expressed or implied
warranties of merchantability and fitness for a particular purpose. In no event will Tranzeo
Wireless Systems be liable for any direct, special, or consequential damages arising out of, or in
connection with, the delivery, use, inability to use, or performance of this product.
Goods Damaged in Transit
Tranzeo Wireless Technologies ships all items FOB Factory. This means that title for the item
transfers to the buyer once the courier picks up the package. If there is damage, a claim must be
filed with the courier by the owner of the goods, which is the buyer. Shipping damage is not
covered by the warranty.
Damage claims are solely between the recipient of the goods and the
courier.
