SISTP10xx-141-LR(T) Industrial PoE Switch
Transition Networks
24-Hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600
29
Warranty
Limited lifetime
warranty
Effective for products shipped May 1, 1999 and after, every Transition Networks’ labeled
product will be free from defects in material and workmanship for its lifetime. This warranty
covers the original user only and is not transferable.
What the
warranty does
not cover
This warranty does not cover damage from accident, acts of God, neglect, contamination,
misuse or abnormal conditions of operation or handling, including over-voltage failures caused
by use outside the product’s specified rating, or normal wear and tear of mechanical
components. If the user is unsure of the proper means of installing or using the equipment,
contact Transition Networks’ free technical support services.
Warranty Service
Transition Networks will at its option:
•
Repair the defective product to functional specification at no charge
•
Replace the product with an equivalent functional product
•
Refund the purchase price of a defective product
Who to contact
for returns
To return a defective product for warranty coverage, contact Transition Networks’ technical
support department for a return authorization number (RAN). Transition’s technical support
department can be reached through any of the following means:
Technical Support is available 24 hours a day:
•
Tel: 800-260-1312 x 200 or 952-941-7600 x 200
•
Fax: 952-941-2322
•
Email: [email protected]
•
Live web chat: Transition Now
•
Voicemail: 800-260-1312 x 579 or 952-941-7600 x 579
•
All messages will be answered within one hour
How and where
to send the
returns
Send the defective product postage and insurance prepaid to the following address:
CSI Material Management Center
c/o Transition Networks
10900 Red Circle Drive
Minnetonka, MN 55343 U.S.A.
Attn: RETURNS DEPT: Credit Return Authorization (CRA)# or Return Material Authorization
(RMA) # ___________
Failure to protect the product during shipping may void this warranty. The return authorization
number must be written on the outside of the carton to ensure its acceptance. We cannot
accept delivery of any equipment sent to us without a CRA or RMA number.
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