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SISTP10xx-141-LR(T) Industrial PoE Switch

Transition Networks

24-Hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600

25

Section V:

Troubleshooting

Introduction

This section provides basic troubleshooting information for the Industrial PoE Switch via a
problem and corrective action table. The problems are stated in the problem column and the
action(s) to take for the problem is stated in the corrective action column. If the corrective
measures listed do not correct the problem, contact our 24-Hour Technical Support
department at 1-800-260-1312, International: 00-1-952-941-7600.

In this section

These are the topics:

Topic

See Page

Troubleshooting problem and corrective action table

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Summary of Contents for SISTP10xx-141-LR

Page 1: ...SISTP10xx 141 LR T 10 100Base TX to 100Base FX Industrial PoE Switch Installation Manual Rev A 3 Jun 2008 ...

Page 2: ......

Page 3: ...Package contents 4 Physical description 5 Physical dimensions 5 Front panel 5 Bottom panel 6 Back panel 6 Section II 7 Installation 7 In this section 7 DIN rail mounting 8 DIN rail clip 8 DIN rail mounting considerations 8 DIN rail mounting 9 Wall mounting 10 Wall mount bracket 10 Wall mount bracket install 10 Grounding the Industrial PoE Switch 11 Wiring considerations 11 Industrial PoE Switch gr...

Page 4: ...ng problem and corrective action table 26 Section VI 27 Contact Us Warranty 27 Compliance Information 27 Introduction 27 In this section 27 Contact us 28 Technical support 28 Live Web chat 28 Web based training 28 E Mail 28 Address 28 Warranty 29 Limited lifetime warranty 29 What the warranty does not cover 29 Warranty Service 29 Who to contact for returns 29 How and where to send the returns 29 C...

Page 5: ... to comply with the limits for class A devices pursuant to part 15 of FCC rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and radiates radio frequency energy therefore if it is not installed and used in accordance with the instructions in this document could cause harmful interference to radio ...

Page 6: ... TX to 100Base FX Industrial PoE Switch About this manual This manual provides instructions on how to install configure and operate the SISTP10xx 141 LR T 10 100Base TX to 100Base FX Industrial PoE Switch Manual structure This manual has a beginning table of contents also at the beginning of each section there is a table of contents As you traverse the manual note the side headings These side head...

Page 7: ...Only qualified persons should install the Industrial PoE Switch Failure to observe this caution could result in poor performance or damage to the Industrial PoE Switch CAUTION Install the Industrial PoE Switch in an environment where the temperature range will not exceed the stated environmental specifications for the particular model being installed Failure to observe this caution could result in...

Page 8: ...talling and wiring the Industrial PoE Switch Failure to observe this warning could result in an electrical shock WARNING Fiber optics Visible and invisible laser radiation when open DO NOT stare into the beam or directly view the beam with optical instruments Failure to observe this warning could result in an eye injury or blindness WARNING Use of controls adjustments or the performance of procedu...

Page 9: ...n I SISTP10xx 141 Industrial PoE Switch In this section These are the topics Topic See Page General description 2 SISTP10xx 141 Industrial PoE Switch model numbers 3 Package Contents 4 Physical Description 5 ...

Page 10: ...J 45 ports also provide power to Data Terminal Equipment DTE Power Devices PD over unshielded twisted pair cabling Multiple fiber optic connector options are offered as well as two distinct operating temperature ranges Standard 10 C to 50 C 14 F to 122 F Extended 40 C to 65 C 40 F to 149 F Features The SISTP10xx 141 Industrial PoE Switch has the following features Auto Negotiation AutoCross TM IEE...

Page 11: ...r Ports 1 4 10 100Base TX Port 5 100Base FX SISTP1011 141 LRT RJ 45 100 m 328ft ST 1300 nm multimode 2 km 1 2miles SISTP1013 141 LRT RJ 45 100 m 328ft SC 1300 nm multimode 2 km 1 2 miles SISTP1014 141 LRT RJ 45 100 m 328ft SC 1310 nm single mode 20 km 12 4 miles Note The distances for ports 1 and 2 listed in Tables 1 and 2 are typical maximum distances the physical characteristics of the network w...

Page 12: ...tity Description 1 10 100Base TX to 100Base FX Industrial PoE Switch 1 DIN Rail mounting bracket installed 2 Wall mount brackets 8 Screws for attaching wall mount bracket 1 Installation manual CD Compare the package contents of your industrial PoE Switch with the standard checklist above If any item is damaged or missing please contact Transition Networks Technical Support ...

Page 13: ...E Switch is shown in Figure 1 with corresponding descriptions listed below Figure 1 SISTP10xx 141 LR T Industrial PoE Switch Front View Continued on next page 100Base FX Fiber Port SC shown 10 100Base TX UTP ports RJ 45 w PoE injector Terminal block power inputs relay outputs Fault LED Secondary power input 2 LED Primary power input 1 LED Link Activity UTP port 1 4 LED Full Duplex Collision UTP po...

Page 14: ...nding descriptions listed below Figure 2 SISTP10xx 141 LR T Industrial PoE Switch Top View Back panel The back view of the Industrial PoE Switch is shown in Figure 3 with corresponding descriptions listed below Figure 3 SISTP10xx 141 LR T Industrial PoE Switch Back View DIN Rail Clip installed Screws 3 Metal spring Grounding Screw 6 position terminal block Primary power input terminals 2 Contact r...

Page 15: ...pics Topic See Page DIN rail mounting 8 Wall mounting 10 Grounding the Industrial PoE Switch 11 Connecting power to the Industrial PoE Switch 12 Connecting an alarm fixture 15 Connecting fiber cable 17 Connecting copper cable 18 Light Emitting Diodes LEDs 19 ...

Page 16: ...aching the Industrial PoE Switch The surface must support at least 450g 1 0 lbs for the Industrial PoE Switch Do not place heavy objects on the Industrial PoE Switch CAUTION Mount the Industrial PoE Switch with proper spacing around it for ventilation heat dissipation Failure to observe this caution could result in damage to the Industrial PoE Switch CAUTION Please exercise caution when using powe...

Page 17: ...Switch to the DIN rail see Figure 5 and do the following Step Action 1 Align and then position DIN Rail clip spring to the top of the DIN rail as shown in Figure 5 step a 2 Press DOWN on the Industrial PoE Switch and then IN to snap it into place on the DIN Rail See Figure 5 step b Figure 5 Industrial PoE Switch Mounting to DIN Rail To remove the Industrial PoE Switch from the DIN rail reverse the...

Page 18: ...ll mount bracket install To install the wall mount brackets to the Industrial PoE Switch see Figure 6 and do the following Step Action 1 Remove existing screws 3 and DIN Rail bracket from rear of Industrial PoE Switch 2 Locate wall mount brackets 2 and screws 8 from Industrial PoE Switch packaging 3 Place brackets in correct orientation as shown and insert and tighten screws to secure bracket to t...

Page 19: ...es are perpendicular at the intersection point Use the type of signal transmitted through a wire to determine which wires should be kept separate The rule of thumb is wiring that shares similar electrical characteristics can be bundled together Keep input and output wiring separated CAUTION The Industrial PoE Switch is intended to be grounded to a well grounded mounting surface such as a metal pla...

Page 20: ...ORTANT Power is supplied through an external 48 VDC power source Check the Technical Specification section for details about the DC power input voltage The Industrial PoE Switch does not include a power switch therefore plugging a wired and active terminal block plug into its terminal block will immediately power ON the unit CAUTION Before connecting the Industrial PoE Switch to a DC power source ...

Page 21: ...ucted keyed to mate with the Industrial PoE Switch terminal block When wiring the plug for power use the polarity markings next to the terminal block and on top of the plug to ensure proper connection Step Action 1 Turn the external power source OFF 2 Strip the power wires as required 3 Insert one stripped power wire into the terminal block plug Observe polarity See Figure 9 4 Secure the wire usin...

Page 22: ...with PWR 1 LED and or PWR 2 LED depending on whether one or both power supplies are connected and turned ON Note An external AC DC power supply is not included with the Industrial PoE Switch Transition Networks offers an accessory power supply that can be purchased separately if required Please see optional accessories in the general information section of this manual for ordering information CAUT...

Page 23: ...en a fault occurs light or audible alarm See Figure 11 Note Normally open contacts are contacts that form an open circuit when there is a loss of power to the device or when a fault occurs Once power is applied to the Industrial PoE Switch the contacts will be closed and current will flow through the contacts Figure 11 Alarm Relay Contacts Alarm relay wiring To wire an alarm to the relay contacts ...

Page 24: ...e control room as shown in Figure 13 When a fault occurs the relay contacts open stopping the flow of current through the contact circuit This will disable the external alarm or turn OFF a light indicating a fault An alarm will occur under the following conditions Power failure to either of the Industrial PoE Switch power inputs o Power wires are disconnected power source malfunction o Input power...

Page 25: ...r connectors on the fiber optic cabling are clean If necessary clean the fiber connectors using locally accepted cleaning procedures Note Dirty fiber connectors on fiber optic cables will impair light transmission quality through the cable and lead to degraded performance on the port 3 Connect the fiber cable as shown in Figure 14 Figure 14 Fiber Cable Connections 4 Check the corresponding fiber p...

Page 26: ...ct the RJ 45 connector at the other end of the cable to the RJ 45 port on the other device switch workstation PLC etc 4 Check the copper port LED on the Industrial PoE Switch to verify the connection LNK ACT LED should be lit Figure 15 Copper Cable Installation Copper cable configuration Either a straight through or cross over cable may be used See Figure 16 Figure 16 Straight Through and Crossove...

Page 27: ...ower present on PWR1 input P2 Green input power present on PWR2 input FAULT Red Loss of either power input LNK ACT Fiber port Green fiber link Green blinking fiber port is receiving link pulses or data from a 100Base FX compliant port PWR FWD 1 4 Green PoE power being supplied to powered device PD Off No PoE power being output on port LNK ACT UTP port upper LED Green UTP link Green blinking UTP po...

Page 28: ...vanced Features Introduction This section provides an explanation of the advanced features on the Industrial PoE Switch In this section These are the topics Topic See Page AutoCross TM 21 Auto Negotiation 21 Pause 21 ...

Page 29: ...he two devices No user intervention required to determine best mode of operation Optimal link established automatically Quick and easy installation Note If the Industrial PoE Switch is connected to a non negotiating device over the copper link it will default to 10Mb s speed half duplex mode Pause IEEE 802 3xy PAUSE signaling is an IEEE feature that is used to temporarily suspend data transmission...

Page 30: ...upport 1 800 260 1312 International 00 1 952 941 7600 22 Section IV Cable Specifications Introduction This section provides copper and fiber cable specifications In this section These are the topics Topic See Page UTP cable specifications 23 Fiber cable and optic specifications 24 ...

Page 31: ...less of the cable configuration allowing either straight through MDI or crossover MDI X cables to be used Requires no operator intervention See Advanced Features section for more information Copper cable specifications Wire category Category 5 minimum Attenuation 22 0 dB 100m 100 MHz Gauge 24 to 22 AWG Maximum cable distance 100 meters 328 ft RJ 45 pinouts Figure 20 shows the RJ 45 connector pin a...

Page 32: ...er Cable Specifications SISTP1011 141 LR T Fiber optic transmitter power Fiber optic receiver sensitivity Link budget 1300 nm multimode min 20 0 dBm max 14 0 dBm min 31 0 dBm max 0 0 dBm 11 0dB SISTP1013 141 LR T Fiber optic transmitter power Fiber optic receiver sensitivity Link budget 1300 nm multimode min 20 0 dBm max 14 0 dBm min 31 0 dBm max 0 0 dBm 11 0dB SISTP1014 141 LR T Fiber optic trans...

Page 33: ...l PoE Switch via a problem and corrective action table The problems are stated in the problem column and the action s to take for the problem is stated in the corrective action column If the corrective measures listed do not correct the problem contact our 24 Hour Technical Support department at 1 800 260 1312 International 00 1 952 941 7600 In this section These are the topics Topic See Page Trou...

Page 34: ...k that the power is turned ON No link or activity on the UTP port Is the UTP cable properly installed at both ends Verify that the cable at both ends is properly inserted into the UTP port Is the power LED lit Check that the power is turned ON No link or activity on the Fiber port Is the Fiber cable properly installed at both ends Verify that the cable at both ends is properly inserted into the fi...

Page 35: ...ct Transition Networks via Phone fax email and direct mail It also explains What the warranty covers Who to contact to return product How and where to return the product Industry standards compliance In this section These are the topics Topic See Page Contact us 28 Warranty 29 Compliance information 31 ...

Page 36: ...works Technical Support Specialist Log onto www transition com and click the Transition Now link Web based training Transition Networks provides 8 10 seminars per month via live web based training Log onto www transition com and click the Learning Center link E Mail Ask a question anytime by sending an e mail message to our technical support staff at techsupport transition com Address Transition N...

Page 37: ...quivalent functional product Refund the purchase price of a defective product Who to contact for returns To return a defective product for warranty coverage contact Transition Networks technical support department for a return authorization number RAN Transition s technical support department can be reached through any of the following means Technical Support is available 24 hours a day Tel 800 26...

Page 38: ...ization of repair If no authorization is obtained or the product is deemed not repairable Transition Networks will retain the 200 service charge and return the product to the customer not repaired Repaired non warranty products Non warranted products repaired by Transition Networks for a fee will carry a 180 day limited warranty All warranty claims are subject to the restrictions and conventions s...

Page 39: ...erence in which case the user will be required to correct the interference at the user s own expense Canadian Regulations This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out on the radio interference regulations of the Canadian Department of Communications Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites a...

Page 40: ...or this activity can be found in the Contact Us portion of this document CAUTION RJ connectors are NOT INTENDED FOR CONNECTION TO THE PUBLIC TELEPHONE NETWORK Failure to observe this caution could result in damage to the public telephone network Der Anschluss dieses Gerätes an ein öffentlickes Telekommunikationsnetz in den EG Mitgliedstaaten verstösst gegen die jeweligen einzelstaatlichen Gesetze ...

Page 41: ...0dB 1310 nm single mode min 15 0 dBm max 8 0 dBm min 32 0 dBm max 5 0 dBm 17 0 dB Max Distance Fiber fixed up to 20km 12 4 miles Copper up to 100 meters 328 ft Max Data Rate Fiber 100 Mb s Copper 10Mb s or 100Mb s Signals TxD RxD CTS RTS DTR DSR RI DCD GND MAC address table 1k MAC addresses Power Consumption 4 6 watts w o PoE 66 watts w PoE Ingress Protection IP30 MTBF MIL HDBK 217F 443 154 hours ...

Page 42: ...485 DS1 DS3 Video Coax etc are intended to be connected to intra building inside plant link segments that are not subject to lightening transients or power faults Copper based media ports e g Twisted Pair TP Ethernet USB RS 232 RS 422 RS 485 DS1 DS3 Video Coax etc are NOT to be connected to inter building outside plant link segments that are subject to lightening transients or power faults Failure...

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