background image

17

The installation process is complete! Before you 
leave the vehicle, test the system to verify the 
antenna works properly. Then give the Customer 
Welcome Kit and all manuals to the customer 
and explain how to use the system. Also be sure 
the customer understands the following:

• Keep the radome installed on the antenna at 

all times. The radome protects the antenna’s 
moving parts from wind, rain, and debris.

• The receiver must be activated before it can 

receive satellite TV programming. Refer to 

Figure 26 for activation details.

• The antenna must have a clear view of the 

southern sky to receive satellite TV. Common 

causes of blockage include trees, buildings, 

bridges, overpasses, and mountains (see 

Figure 27). The TracVision system will not 

work inside a garage. Heavy rain or snow 

might also temporarily interrupt reception.

• To ensure optimum reception, keep 

DewShield

 set to AUTO. The DewShield 

electronic dew elimination system prevents 

dew from forming on the antenna (moisture 

weakens satellite signals).

• Clean the antenna regularly. Dirt buildup on 

the radome can affect satellite TV reception.

(DISH 1000 only) 

You may need to change 

the operating mode when traveling between 

regions (see page 

13

 for details).

• Please register the system with KVH. The 

registration process is quick, easy, online, and 

ensures the best possible service from KVH. 

Visit 

www.kvh.com/register 

or

 

refer to the 

Product Registration Form for details.

• The vehicle must be located within the 

selected satellite’s coverage area. To view 

satellite coverage maps, visit: 

www.kvh.com/

footprint

.

WARNING

It is dangerous to watch TV while driving a 

vehicle. While the vehicle is in motion, the 

system is intended for passenger use only. 

Figure 26:  Receiver Activation

Service:

Call to Activate:

DIRECTV

1-866-551-8004 
(24 hours, 7 days a week)

DISH

1-866-399-8509 
(Mon.-Fri., 8:30am - 5pm ET)

ExpressVu

1-888-SKY-DISH 
(24 hours, 7 days a week)

Figure 27:  Blockage Example

Blocked!

Educate the Customer

12

Summary of Contents for R6DX

Page 1: ...TracVision R6 DX Installation Guide...

Page 2: ...find a technician near you please visit www kvh com wheretogetservice If you purchased the product and decide to install it yourself please see the enclosed warranty statement for warranty implicatio...

Page 3: ...0 connector installation tool KVH part 19 0242 Eight 1 4 fasteners see Mount the Interface Box on page 10 Satellite TV receiver s for your desired service see Figure 2 for a list of validated receiver...

Page 4: ...able that does not exceed 80 feet in length Once you ve chosen a location for the antenna identify a safe location nearby for the 5 8 cable access hole in the roof Make sure you will not drill into an...

Page 5: ...4 20 screws on the bottom of the antenna at the locations shown in Figure 6 Save these shipping restraints for future use Figure 5 Carrying the Antenna to the Roof Figure 6 Shipping Restraint Locatio...

Page 6: ...cable connector faces the rear of the vehicle see Figure 8 c Attach the three antenna mounting plates to the roof using 15 fasteners appropriate for the roof s construction see Figure 9 d Seal all fas...

Page 7: ...roof access hole and into the vehicle Later you will connect this end of the cable to the interface box e Leave an adequate service loop approximately 8 of slack in the antenna cable for easy servicea...

Page 8: ...tacker models are available from KVH The destacker converts the stacked signal from the interface box into an unstacked signal which receivers are configured to decode of Additional Receivers Destacke...

Page 9: ...ct the positive red wire to clean 12 VDC vehicle power NOTE If vehicle power fluctuates or is noisy KVH recommends that you use an AC DC power supply KVH part 72 0206 01 to provide stable power to the...

Page 10: ...the vent slots see Figure 16 b Secure the brackets to the mounting surface using appropriate 1 4 fasteners not supplied NOTE Be sure to leave enough slack in the connecting cables service loop for ea...

Page 11: ...y that the System Needs Setup screen is displayed on the interface box see Figure 18 f Using the buttons on the interface box front panel see Figure 19 follow the steps in the next section to set up t...

Page 12: ...n This mode is only provided for compatibility with older DIRECTV HDTV configurations that included an HDTV converter instead of a Tri Sat AutoSwitch Dual Sat Select this mode for DIRECTV service if y...

Page 13: ...Select this mode if you wish to receive programming from the 119 and 110 satellites for DISH 500 service d Follow the instructions in Step 11 on page 15 to set up your receiver s Mode Satellites Trac...

Page 14: ...nd 82 satellites Single Sat Select this mode if you wish to receive ExpressVu programming from just the 91 satellite d Follow the instructions in Step 11 on page 15 to set up your receiver s Mode Sate...

Page 15: ...essages on the TV they do not correctly indicate when the antenna is ready for the next Check Switch test g After waiting 15 minutes repeat Steps d f to run a second Check Switch test h Refer to the t...

Page 16: ...has a clear unobstructed view of the sky h Repeat the Check Switch steps on page 15 Additional Receiver s 1 Check Switch Test If you connected multiple receivers to the system follow these steps to ru...

Page 17: ...AUTO The DewShield electronic dew elimination system prevents dew from forming on the antenna moisture weakens satellite signals Clean the antenna regularly Dirt buildup on the radome can affect sate...

Page 18: ...008 KVH Industries Inc KVH TracVision and TracPhone are registered trademarks of KVH Industries Inc KVH Industries Inc 50 Enterprise Center Middletown RI 02842 5279 U S A Phone 1 401 847 3327 Fax 1 40...

Reviews: