Water is not flushed (AC and e-water+ types)
WARNING
Do not
touch
Never touch the power terminal with your
hands while power is being supplied
Doing so may cause an electrical shock.
When the detection LED lights up normally while
the urinal is being used
Check that the master valve and shutoff valve are
open.
* If water is still not flushed, close the shutoff valve with a flat-
head screwdriver, and request repair from your installer or
seller.
* If water is still not flushed, close the shutoff valve with a flat-head
screwdriver, and request repair from your installer or seller.
If the detection LED lights up while the urinal is not
being used, remove any objects nearby.
Power wire connecting and disconnecting procedure
A qualified electrician should perform
connection and disconnection of the power
wire onto the terminal block.
Before requesting repair(check Page 5 for the part names)
Symptom
Condition
Solution
Ref. Page
Floor is wet
Condensation formed on the
urinal has dripped onto the
floor.
Wipe the condensation with a dry cloth and
ventilate the toilet.
P.10
Urine splashed from the urinal
has dripped onto the floor.
Wipe the splashed urine thoroughly with a mop or
cloth.
P.10
Water is not
flushed
Dirt is clogging the water filter.
Clean the water filter.
P.17
The shutoff valve is not open.
Open the shutoff valve.
P.15 to P.16
The detection LED does not light
up during use.
AC and e-water+ types:
Check that power is being supplied.
P.15 to P.16
The detection LED is flashing
(Flashes in 4-second cycles)
Alkaline battery type:
Replace the battery.
P.12
Flushed water
does not stop
-
Close the shutoff valve and contact your installer or
seller.
P.16
Flushed water
volume is low
Dirt is clogging the water filter
Clean the water filter.
P.17
The shutoff valve is only
slightly open.
Open the shutoff valve.
P.15 to P.16
Water flushes
on its own
Flushes even though the
urinal is not being used.
Automatic flushing functions is being performed.
P.18
Detection LED
lights up or
flashes
The detection LED lights up
during use.
AC and e-water+ types:
Designed to light up, so nothing needs to be done.
P.17
The detection LED flashes
during use.
Designed to flash while automatic flushing functions
is being performed, so nothing needs to be done.
P.17
Alkaline battery type:
Replace the battery.
* For 10 minutes after replacing the battery, the detection
LED flashes during photoelectric sensor detection to
enable the detection status to be confirmed.
P.12
There is residue on
the bowl surface
Water is repelled from the bowl sur-
face and it is difficult for it to get wet.
Refer to “Routine Maintenance” and clean the bowl
surface.
P.8
Troubleshooting
If you think there may be a malfunction, first check that there is no power outage or water failure. If
these are normal, remove the upper lid and then perform an inspection according to the following
inspection items. Check "Part Names" (Page 5) for the part locations. If the malfunction persists
even after performing the inspection according to the inspection items or you suspect something
abnormal, close the open/close screw of the shutoff valve and then contact the installer or seller.
Detection LED
Detection LED
Terminal block
Power wire
Flat-head screwdriver
Shutoff
valve
Open
Close
14
15
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