Toshiba SureMark 4610, User Manual

Page: 45 / 82

Journal test
1. Press and hold both the customer receipt feed button and the document feed
button to enter offline mode. When the printer ready indicator begins blinking,
release both buttons.
2. Press and release the journal feed button to start this test.
3. See Figure 3-1 on page 3-4 and verify that your printer has printed correct
information for your model and configuration:
v
MICR reader enabled and check flipper enabled for a model TN4 and G x 4
printer.
v
RS-232, RS-485, or USB serial interface
v
Applicable parameters for RS-232 communications:
– 9600 or 19,200 baud rate
– DTR/DSR or XON/XOFF control
v
A solid line should appear as the last line of the test pattern
If any characters that appear in Figure 3-1 on page 3-4 are missing from the
test pattern you print, or if the solid line is missing, go to “Problem
determination” on page 3-7.
Document insert test (except Models TN5 and G x 5)
1. Insert a document in the Document Insert station. The Document Present
indicator should come on.
v If the Document Present indicator does not come on, realign the document. If
the Document Present indicator still does not come on, go to “Problem
determination” on page 3-7.
v
If pressing the document feed button does not feed the document, go to
“Problem determination” on page 3-7.
2. Press and hold both the customer receipt and document insert buttons to enter
offline mode. When the Printer Ready indicator begins blinking, release both
buttons.
3. Press and release the document feed button to print the test pattern. The test
pattern includes all printable characters in the resident code page, printed in the
default font.
4. See Figure 3-1 on page 3-4 and verify that your printer has printed correct
information for your model and configuration:
v
Model type (MICR reader enabled, check flipper enabled for Models TN4 and
G
x 4)
v
Communication options (RS-232, RS-485, or USB)
v
RS-232 parameters, if applicable
v
A solid line should appear as the last line of the test pattern
If any characters that appear in Figure 3-1 on page 3-4 are missing from the
test pattern you print, or if the solid line is missing, go to “Problem
determination” on page 3-7.
Chapter 3. Testing and problem analysis
3-3