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Chapter 3. Testing and problem analysis
. . . . . . . . . . . . . . 3-1
Testing the printer
. . . . . . . . . . . . . . . . . . . . . . . 3-1
Offline tests . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Customer receipt test . . . . . . . . . . . . . . . . . . . . . 3-2
Journal test . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Document insert test (except Models TN5 and G
x
5) . . . . . . . . . . 3-3
MICR reader and check flipper test (models TN4 and G
x
4) . . . . . . . 3-5
Resetting the printer - offline
. . . . . . . . . . . . . . . . . . 3-7
Problem determination . . . . . . . . . . . . . . . . . . . . . 3-7
Appendix A. Consumable supplies
. . . . . . . . . . . . . . . . A-1
Paper specifications. . . . . . . . . . . . . . . . . . . . . . . A-1
Thermal paper. . . . . . . . . . . . . . . . . . . . . . . . A-1
Document insert paper and forms
. . . . . . . . . . . . . . . . A-1
Print ribbons
. . . . . . . . . . . . . . . . . . . . . . . . A-2
Expendable supplies
. . . . . . . . . . . . . . . . . . . . . A-2
Appendix B. Technical information
. . . . . . . . . . . . . . . . B-1
General description . . . . . . . . . . . . . . . . . . . . . . . B-1
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Memory units (models TN
x
) . . . . . . . . . . . . . . . . . . . . B-2
Immediate commands . . . . . . . . . . . . . . . . . . . . . . B-2
Cash drawer connector pin assignments (models TN
x
, GB
x
, GD
x
, GF
x
, and
GG
x
) . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
RS-232 connector pin assignments — Models TN
x
. . . . . . . . . . . B-3
RS-232 parameters for Models TN
x
. . . . . . . . . . . . . . . . . B-3
Code page definitions . . . . . . . . . . . . . . . . . . . . . . B-4
Generic code page . . . . . . . . . . . . . . . . . . . . . . B-5
Code page 437 . . . . . . . . . . . . . . . . . . . . . . . B-6
Code page 858 . . . . . . . . . . . . . . . . . . . . . . . B-7
Code page 860 . . . . . . . . . . . . . . . . . . . . . . . B-8
Code page 863 . . . . . . . . . . . . . . . . . . . . . . . B-9
Code page 865 . . . . . . . . . . . . . . . . . . . . . . . B-10
Character fonts . . . . . . . . . . . . . . . . . . . . . . . . B-10
Thermal printing font . . . . . . . . . . . . . . . . . . . . . B-10
Impact printing fonts . . . . . . . . . . . . . . . . . . . . . B-11
Appendix C. Notices
. . . . . . . . . . . . . . . . . . . . . . C-1
Telecommunication regulatory statement . . . . . . . . . . . . . . . C-3
Electronic Emission Notices . . . . . . . . . . . . . . . . . . . . C-3
Federal Communications Commission (FCC) Statement . . . . . . . . C-3
Industry Canada Class A Emission Compliance statement
. . . . . . . C-3
Avis de conformité à la réglementation d'Industrie Canada
. . . . . . . C-3
Australia and New Zealand Class A Statement . . . . . . . . . . . . C-3
European Union Electromagnetic Compatibility (EMC) Directive
Conformance Statement . . . . . . . . . . . . . . . . . . . C-3
Germany Class A Statement
. . . . . . . . . . . . . . . . . . C-4
Japan Voluntary Control Council for Interference Class A statement . . . . C-5
Japan Electronics and Information Technology Industries Association (JEITA)
statement
. . . . . . . . . . . . . . . . . . . . . . . . C-5
Korean communications statement . . . . . . . . . . . . . . . . C-6
Russian Electromagnetic Interference (EMI) Class A statement . . . . . . C-6
People's Republic of China Class A electronic emission Statement . . . . C-6
Taiwan Class A compliance statement . . . . . . . . . . . . . . . C-6
European Community (EC) Mark of Conformity Statement
. . . . . . . C-7
Electrostatic Discharge (ESD) . . . . . . . . . . . . . . . . . . C-7
x
4610 SureMark Three– Station Printer: User's Guide
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Summary of Contents for SureMark 4610
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