Chapter 3. Testing and problem analysis
DANGER
To avoid a shock hazard, do not connect or disconnect any cables
or perform installation, maintenance, or reconfiguration of this
product during an electrical storm.
DANGER
To avoid shock hazard:
The power cord must be connected to a proper ly wired and
earthed receptacle.
Any equipment to which this product will be attached must also
be connected to properly wired receptacles.
Note:
For translations of these safety notices, see
Safety Information — Read This
First
, GA27–4004.
Testing the printer
When you power ON the SureMark printer, it runs a power-on self-test (POST). If
the POST finds no errors, the printer is ready for operation. Follow this procedure to
determine if there are errors.
Note:
Never connect or disconnect the printer when power is applied (when LEDs
are ON).
1. If the printer is powered ON, power
OFF
the printer and power it
ON
again.
v
If the printer is attached to the system with the RS-232 or USB cable,
disconnect the power cord, then reconnect the power cord to a properly wired
and grounded power source.
v
If the printer is attached to the system with the RS-485 cable, power
OFF
the
POS terminal, and then power
ON
the terminal, which also powers ON the
printer.
v
For model GR3 printers (Argentina only), turn OFF the power switch (located
under the CR paper cover), then turn it
ON
.
© Copyright Toshiba Global Commerce Solutions, Inc. 2013
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