24
Others
Before Calling Service Personnel
Check the follow
i
ng gu
i
de for the poss
i
ble cause of a problem before contact
i
ng serv
i
ce
.
Symptoms and correct
i
on
Symptom
Cause
Correct
i
on
Page
No power
.
•
The power plug
i
s d
i
sconnected
.
•
Connect the power plug securely
i
nto the wall outlet
.
13-14
T
he DVD player turned off
by
i
tself
.
•
The automat
i
c power off funct
i
on turned the
un
i
t off
.
•
Press the PLAY button
.
18
N
o p
i
cture or abnormal color
(p
i
nk
i
sh, green
i
sh, etc
.
)
.
•
The TV
i
s not set to rece
i
ve DVD s
i
gnal
output
.
•
S
elect the appropr
i
ate v
i
deo
i
nput mode on the TV
so the p
i
cture from the DVD player appears on the
TV screen
.
18
•
The v
i
deo/HDMI cable
i
s not connected
securely
.
•
Connect the v
i
deo/HDMI cable securely
i
nto the
appropr
i
ate
j
acks
.
13-14
•
M
i
smatch sett
i
ng between TV and th
i
s un
i
t
.
•
S
elect the correct V
i
deo out sett
i
ng
.
22
•
Wrong connect
i
on
.
•
Check the connect
i
on
.
13-14
•
PROGRE
SS
IVE button
i
s pressed on a TV
equ
i
pped w
i
th component v
i
deo
i
nput
j
acks
but does not support progress
i
ve scan
.
•
Toggle PROGRE
SS
IVE button to turn off
progress
i
ve mode
.
14
N
o sound
.
•
The equ
i
pment connected w
i
th the aud
i
o cable
i
s not set to rece
i
ve DVD s
i
gnal output
.
•
S
elect the correct
i
nput mode of the aud
i
o rece
i
ver
so you can l
i
sten to the sound from the DVD player
.
18
•
The aud
i
o cable
i
s not connected securely
.
•
Connect the aud
i
o cable securely
i
nto the
appropr
i
ate
j
acks
.
13-17
•
The aud
i
o rece
i
ver or TV
i
s turned off
.
•
Turn on the equ
i
pment connected w
i
th the aud
i
o
cable
.
18
•
The sett
i
ng of output sound for mat
i
s
i
ncorrect
.
•
S
elect the proper aud
i
o sett
i
ng
.
22
T
he playback p
i
cture has oc-
cas
i
onal d
i
stort
i
on
.
•
The d
i
sc
i
s d
i
rty
.
•
Remove the d
i
sc and clean
i
t
.
4
•
It
i
s
i
n fast forward or fast reverse playback
.
•
S
omet
i
mes a small amount of p
i
cture d
i
stort
i
on
may appear
.
Th
i
s
i
s not a malfunct
i
on
.
-
B
r
i
ghtness
i
s unstable or
no
i
ses are present
i
n the
playback p
i
ctures
.
•
The effect of copy protect
i
on
.
•
Connect the DVD player d
i
rectly to the TV
.
Avo
i
d
connect
i
ng the DVD player to a VCR or TV/VCR
comb
i
nat
i
on
.
13
T
he DVD player does not
start playback
.
•
No d
i
sc
i
s
i
nserted
.
•
Insert a d
i
sc
.
18
•
An unplayable d
i
sc
i
s
i
nserted
.
•
Insert a playable d
i
sc
.
(Check the d
i
sc type and
color system
.
)
5
•
The d
i
sc
i
s placed ups
i
de down
.
•
Place the d
i
sc w
i
th the playback s
i
de down
.
18
•
The d
i
sc
i
s not placed w
i
th
i
n the gu
i
de
.
•
Place the d
i
sc correctly
i
ns
i
de the gu
i
de on the
d
i
sc tray
.
18
•
The d
i
sc
i
s d
i
rty
.
•
Clean the d
i
sc
.
4
P
layback does not follow
the course of the d
i
sc
’
s
program
.
•
It
i
s
i
n the mode of repeat playback, memory
playback, etc
.
•
These operat
i
ons may prevent a proper progress
of the contents
.
-
B
uttons do not work
.
•
Power supply fl uctuat
i
ons or other abnormal
i
t
i
es
such as stat
i
c electr
i
c
i
ty may
i
nterrupt correct
operat
i
ons
.
•
Press and hold the ON/
S
TAND
B
Y button on the
front panel for more than about 3 seconds
.
The
DVD player turns off
.
Press the button aga
i
n to turn
i
t on
.
If the buttons st
i
ll do not work, d
i
sconnect
the power plug and
i
nsert
i
t
i
nto the wall outlet
aga
i
n
.
-
T
he remote control does not
work properly
.
•
The remote control
i
s not po
i
nted at the remote
sensor of the DVD player
.
•
Po
i
nt the remote control at the remote sensor of
the DVD player
.
8
•
The remote control
i
s too far from the DVD
player
.
•
Operate the remote control w
i
th
i
n about 7 m
.
8
•
The batter
i
es
i
n the remote control are
exhausted
.
•
Replace the batter
i
es w
i
th new ones
.
8
