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Troubleshooting Procedures

2.13 Optical Disk Drive Troubleshooting

To check if optical disk drive is malfunctioning or not, follow the troubleshooting procedures
below as instructed.

Procedure 1: Diagnostic Test Program Execution Check

Procedure 2: Connector Check and Replacement Check

2.13.1 Procedure 1 Diagnostic Test Program Execution Check

Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3,

Tests

and Diagnostics

for more information on how to perform the test program.

Prepare the tools before the test.

If any error is detected by the test, go to Procedure 2.

2.13.2 Procedure 2 Connector Check and Replacement Check

The SATA ODD may be disconnected, or the SATA ODD or system board may be damaged.
Disassemble the computer following the steps described in Chapter 4,

Replacement

Procedures

and perform the following checks:

Check 1

Make sure the SATA ODD is firmly connected to CN1950 on the system
board.

If any of the connections are loose, reconnect firmly and repeat Procedure 1. If
there is still an error, go to Check 2.

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[CONFIDENTIAL] Qosmio F60 Series Maintenance Manual (960-796)

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Summary of Contents for Qosmio F60 Series

Page 1: ... CONFIDENTIAL Toshiba Personal Computer Qosmio F60 Series Maintenance Manual First edition December 2009 TOSHIBA CORPORATION File Number 960 796 ...

Page 2: ...s are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation Intel Intel SpeedStep Intel Core Celeron and Centrino are trademarks or regist...

Page 3: ...stence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service te...

Page 4: ...diagnose and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignments Keyboard scan character codes Key layout Wiring diagrams BIOS rewrite ...

Page 5: ... appears on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User inp...

Page 6: ...1 Hardware Overview 1 1 Features 1 5 1 2 System Unit Block Diagram 1 12 1 3 3 5 inch Floppy Disk Drive USB External 1 17 1 4 2 5 inch Hard Disk Drive 1 18 1 5 Optical Drive ODD 1 20 1 6 Keyboard 1 24 1 7 TFT Color Display 1 25 1 8 Power Supply 1 27 1 9 Batteries 1 29 1 10 AC Adapter 1 32 ...

Page 7: ...oting 2 49 2 8 Power SW Troubleshooting 2 50 2 9 Touch sensor Troubleshooting 2 51 2 10 Touch pad Troubleshooting 2 52 2 11 Touch pad En Sw Troubleshooting 2 54 2 12 Display Troubleshooting 2 56 2 13 Optical Disk Drive Troubleshooting 2 58 2 14 LAN Troubleshooting 2 60 2 15 Wireless LAN Troubleshooting 2 61 2 16 Bluetooth Troubleshooting 2 64 2 17 Sound Troubleshooting 2 66 2 18 Bridge media Slot ...

Page 8: ...t 3 32 3 14 Real Timer Test 3 35 3 15 NDP Test 3 37 3 16 Expansion Test 3 38 3 17 CD ROM DVD ROM Test 3 40 3 18 Error Code and Error Status Names 3 41 3 19 Hard Disk Test Detail Status 3 44 3 20 ONLY ONE TEST 3 46 3 21 Head Cleaning 3 57 3 22 Log Utilities 3 58 3 23 Running Test 3 60 3 24 Floppy Disk Drive Utilities 3 61 3 25 System Configuration 3 66 3 26 Wireless LAN Test Program Atheros 3 68 3 ...

Page 9: ...ry Information 3 171 3 37 Maintenance WinPE FreeDos Test Program Supplementary Information 3 174 Chapter 4 Replacement Procedures 4 1 Overview 4 1 Appendices Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignments C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS rewrite Procedures G 1 App...

Page 10: ...1 Hardware Overview Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 1 1 Chapter 1 Hardware Overview ...

Page 11: ...1 Hardware Overview 1 2 Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL ...

Page 12: ...iagram 12 1 3 3 5 inch Floppy Disk Drive USB External 17 1 4 2 5 inch Hard Disk Drive 18 1 5 Optical Drive ODD 20 1 5 1 DVD Super Multi Drive Not used 20 1 5 2 BD R RE drive 22 1 6 Keyboard 24 1 7 TFT Color Display 25 1 7 1 LCD Module 25 1 8 Power Supply 27 1 9 Batteries 29 1 9 1 Main Battery 29 1 9 2 Battery Charging Control 30 1 9 3 RTC battery 31 1 10 AC Adapter 32 ...

Page 13: ...CD module 25 Tables Table 1 1 3 5 inch FDD specifications 17 Table 1 2 2 5 inch HDD specifications FUJITSU 18 Table 1 3 2 5 inch HDD specifications TOSHIBA 19 Table 1 4 DVD Super Multi drive outline dimensions 21 Table 1 5 BD R RE drive outline dimensions 22 Table 1 6 LCD module specifications 26 Table 1 7 Power supply output rating 28 Table 1 8 Battery specifications 29 Table 1 9 Time required fo...

Page 14: ... features There some models and options Refer to the Parts List for the configuration of each model and options Microprocessor The Toshiba Qosmio F60 Series computer is equipped with an Intel Processor The PC comes in with one of the following speeds Intel Arrandale Processor Core Frequency GHz System Bus Frequency MHz L2 Cache Size Mbytes 2 66GHz Core i7 620M 1066 4 2 4GHz Core i5 540M 1066 3 Int...

Page 15: ...ing two types The internal graphics Intel Processor Core i is used nVIDIA N11P LP1 is used HDD The computer has a 2 5 inch SATA HDD The following capacities are available 320 400 500 640GB USB FDD A 3 5 inch USB FDD accommodates 2HD 1 44MB or 2DD 720KB disks Optical Drive A DVD ROM drive DVD Super Multi drive double layer or a BD R RE drive can be installed Display The PC comes in with one of the ...

Page 16: ... USB2 0 Three Universal Serial Bus ports which comply to the USB 2 0 standard are provided on the right hand side of the computer A Charge power supply When a computer is power on or sleep to USB ports eSATA USB combo One eSATA USB combo port which complies to the USB 2 0 standard is provided on the left hand side of the computer This port has eSATA External Serial ATA function Some models are equ...

Page 17: ...ision Multiplexing radio technology that complies with the IEEE 802 11 Standard Bluetooth Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is q...

Page 18: ...s where DVB T digital broadcasts are not available TV tuner Mini PCI Card Japanese model only HDMI out port HDMI out port can connect with Type A connector HDMI cable HDMI cable can send video and audio signals In addition to this it can send and receive control signals By connecting a TV which supports HDMI Control to this port the remote control for the connected TV can be used Remote controller...

Page 19: ...1 Hardware Overview Figure 1 1 Front of the computer 1 10 Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL ...

Page 20: ...1 Hardware Overview The system unit configuration is shown in figure 1 2 Figure 1 2 System unit configurations Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 1 11 ...

Page 21: ...1 Hardware Overview 1 2 System Unit Block Diagram Figure 1 3 is a block diagram of the system unit Figure 1 3 System unit block diagram 1 12 Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL ...

Page 22: ...le Processor Core Frequency GHz System Bus Frequency MHz L2 Cache Size Mbytes 2 66GHz Core i7 620M 1066 4 2 4GHz Core i5 540M 1066 3 Intel Arrandale Seam Processor Core Frequency GHz System Bus Frequency MHz L2 Cache Size Mbytes 2 26GHz Core i5 430M 1066 3 2 26GHz Core i3 350M 1066 3 2 13GH Core i3 330M 1066 3 Memory Two DDR3 1066 SDRAM slots Memory modules can be installed to provide a maximum of...

Page 23: ... Power Management Interface spec 1 1 6 DMI 7 IDE ATA100 66 33 8 S ATA 9 LPC Low Pin Count Interface spec 1 0 10 USB 1 1 2 0 11 SMBus System Management Bus Interface V2 0 12 I2C bus 13 AC Link AC 97 2 2 15 SD Card SDHC 16 MemoryStick MemoryStickPRO DUO 17 MMC 18 xD PictureCard TypeM 19 LAN IEEE802 3 Ethernet 20 WLAN IEEE802 11b g a Intel pre n is also supported 21 HDMI1 3 22 FeliCa VGA Controller T...

Page 24: ...eless LAN One PCI Express Mini Card slot1 Intel 802 11 a b g n 13ch Puma Peak 2x2 MOW HMC Askey RealTek 802 11 b g n HMC RealTek RTL8191SE Atheros 802 11 b g 13ch HB95 MOW HMC Bridge Media Controller Controller RICOH IS45T4 Sound Controller Ibex peak QM57 or HM55 Built in HD Audio Realtek ALC269 Stereo speakers Digital volume control Font operation panel Stereo headphone jack External microphone j...

Page 25: ...nance Manual 960 796 CONFIDENTIAL PSC Power Supply Controller One TOSHIBA TMP86FS49AUG chip is used This controller controls the power sources Clock Generator L9LVRS394 is used This device generates the system clock Sensor Acceleration Sensor LIS3L02A ...

Page 26: ... 1 4 The specifications for the FDD are listed in Table 1 1 Figure 1 4 3 5 inch FDD USB External Table 1 1 3 5 inch FDD specifications TEAC FD 05PUB 337 G8AC0000B320 Items 720KB mode 1 44MB mode FDD part 250K bits second 500K bits second Data transfer rate USB Full speed mode 12M bits second Disk rotation speed 300rpm Track density 5 3 track mm 135TPI Qosmio F60 Series Maintenance Manual 960 796 C...

Page 27: ...e 1 5 2 5 inch HDD Table 1 2 2 5 inch HDD specifications FUJITSU Specifications Items FUJITSU G8BC00065320 FUJITSU G8BC00065400 FUJITSU G8BC00065500 Outline Width mm 100 0 Dimensio ns Height mm 9 5 Depth mm 70 Weight g 101 max Storage size formatted 320GB 400GB 500GB Speed RPM 5 400 Data transfer speed Mb s To Form Media To Form Host 116 2 MB s Max 150 MB s Genli Data buffer size MB s 8 Positionin...

Page 28: ...A G8BC00060321 TOSHIBA G8BC00060401 TOSHIBA G8BC00060501 TOSHIBA G8BC0006T640 Outline Width mm 100 0 Dimensio ns Height mm 9 5 Depth mm 69 85 Weight g 102 max Storage size formatted 320GB 400GB 500GB 640GB Speed RPM 5 400 Internal transfer speed Mb s 363 952 typ Data buffer size MB s 8 Positioning Time read and seek time Read 12ms Motor startup time s 3 5 ...

Page 29: ...per Multi drive accommodates either 12 cm 4 72 inch or 8 cm 3 15 inch CD ROM DVD ROM CD R CD RW DVD R DVD R DVD RW DVD RW DVD RAM DVD R DL and DVD R DL The specifications are listed in Table 1 4 Figure 1 6 DVD Super Multi drive 1 20 Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL ...

Page 30: ...ite 6 speed maximum DVD RW write 6 speed maximum DVD R write 8 speed maximum DVD R DL write 6 speed maximum DVD RW write 8 speed maximum DVD RAM write 5 speed maximum CD read 24 speed maximum CD R write 24 speed maximum CD RW write 24 speed SATA interface 150MByte s Data Buffer Capacity 1MB Access time ms CD ROM DVD ROM 150msec typ 180msec typ Supported Disks CD CD ROM 12cm 8cm CD R CD RW DVD DVD ...

Page 31: ...ons Outline dimensi ons Mass g 185 10 Data transfer speed ReadWrite BD read 6 speed max BD DL read 6 speed max DVD read 8 speed maxi CD read 24 speed max BD read 6 speed max BD DL read 6 speed max BD R write 6 speed max BD R DL write 4 speed max BD RE write 2 speed max BD RE DL write 2 speed max DVD read 8 speed maxi DVD R write 8 speed max DVD RW write 6 speed max DVD R write 8 speed max DVD RW w...

Page 32: ...Supported Formats BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD Video DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL DVD R DL CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROMXA Mode 2 Form1 Form2 Enhanced CD CD EXTRA CD G Audio CD only Addressing Method 2 ...

Page 33: ...y and control key and in conformity with JIS The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 7 is a view of the keyboard See Appendix E about a layout of the keyboard Figure 1 7 Keyboard 1 24 Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL ...

Page 34: ...le used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1 366 x 768 1 600 x 900 and 1 920 x 1080 resolutions Figure 1 8 shows a view of the LCD module and Table 1 6 lists the specifications Figure 1 8 LCD module Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 1 25 ...

Page 35: ...05S110 LG LP156WH2 TLAB G33C0005L110 Number of Dots 1 366 W x 768 H Dot spacing mm 0 252 H x0 252 V Display range mm 359 3 H x209 5 V x5 5 D Max Specifications 15 6 HD 1680x945 LED Backlight Item LG LP156WD1 Number of Dots 1 680 W x 945 H Dot spacing mm Display range mm Specifications 15 6 FHD 1920x1080 LED Backlight Item LG LP156WF1 Number of Dots 1 920 W x 1 080 H Dot spacing mm Display range mm...

Page 36: ... connected to the computer 2 Detects DC output and circuit malfunctions 3 Controls the battery icon and DC IN icon 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status signal of the main battery T...

Page 37: ... line name Voltage V Name Object P PPV Processor IGD PGV Processor 0 75 0R75 P1V Memory Processor 1 05 1 1 PTV PCH 1 05 1R05 P1V PCH 1 5 1R5 P1V CLK Gen Processor 1 8 1R8 P1V PCH 3 3 P3V PCH PCH 5 P5V SATA Processor B 1 5 1R5 B1V Memory 0 75 MR0R75 B0V Memory ME 1 05 1R05M E1V PCH PCH 3 3 M E3V SPI LAN 1 05 LN1R05 E1V LAN PHY 3 3 LAN E3V LAN PHY E 3 3 E3V PCH PCH 5 E5V USB S 3 S3V EC KBC LED M 5 M...

Page 38: ...ed in Table 1 8 Table 1 8 Battery specifications Battery name Material Output voltage Capacity Main battery battery G71C000AJ110 Lithium Ion 10 8 V 48Wh 6 cell RTC battery GDM710000041 NiMH 2 4 V 16 mAh 1 9 1 Main Battery The removable main battery pack is the computer s main power source when the AC adaptor is not attached The main battery maintains the state of the computer when the computer ent...

Page 39: ...en the system is powered off and when the system is powered on Table 1 9 lists the charging time required for charges Table 1 9 Time required for charges Battery type Power on hours Power off hours Battery 48Wh 6 cell about 3 0 to 10 5 About 2 0 NOTE The time required when the system is powered on is affected by the amount of power the system is consuming Use of the fluorescent lamp and frequent d...

Page 40: ...ime Standby About 3 days Battery 48Wh 6 cell Shutdown About 48 days Battery 48Wh 6 cell 1 9 3 RTC battery The RTC battery provides power to keep the current date time and other setup information in memory while the computer is turned off Table 1 12 lists the charging time and data preservation period of the RTC battery Table 1 11 RTC battery charging data preservation time Status Time Charging Tim...

Page 41: ...e AC adapter is also used to charge the battery Table 1 12 1 13 lists the AC adapter specifications Table 1 12 AC adapter specifications Parameter Specification G71C0009S114 2 pin G71C0009S115 3 pin Power 90W Input voltage 100V 240V Input frequency 50Hz to 60Hz B Output voltage 19V Output current 4 74A ...

Page 42: ...Troubleshooting Procedures Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 2 1 Chapter 2 Troubleshooting Procedures ...

Page 43: ...Troubleshooting Procedures 2 2 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 44: ...ck 39 2 5 USB FDD Troubleshooting 40 2 5 1 Procedure 1 FDD Head Cleaning Check 40 2 5 2 Procedure 2 Diagnostic Test Program Execution Check 41 2 5 3 Procedure 3 Connector Check and Replacement Check 42 2 6 2 5 HDD Troubleshooting 44 2 6 1 Procedure 1 Partition Check 44 2 6 2 Procedure 2 Message Check 45 2 6 3 Procedure 3 Format Check 46 2 6 4 Procedure 4 Diagnostic Test Program Execution Check 47 ...

Page 45: ...tic Test Program Execution Check 60 2 14 2 Procedure 2 Connector Check and Replacement Check 60 2 15 Wireless LAN Troubleshooting 61 2 15 1 Procedure 1 Transmitting Receiving Check 61 2 15 2 Procedure 2 Antennas Connection Check 62 2 15 3 Procedure 3 Replacement Check 63 2 16 Bluetooth Troubleshooting 64 2 17 Sound Troubleshooting 66 2 17 1 Procedure 1 Diagnostic Test Program Execution Check 66 2 ...

Page 46: ...gure 2 1 Troubleshooting flowchart 1 2 9 Figure 2 2 A set of tool for debug port test 26 Tables Table 2 1 Battery icon 13 Table 2 2 DC IN icon 14 Table 2 3 Error code 16 Table 2 4 Debug port error status 27 Table 2 5 FDD error code and status 41 Table 2 6 2 5 Hard disk drive error code and status 47 ...

Page 47: ... board it is necessary to execute the subtest 03 DMI Information save of the 3 4 Setting of the hardware configuration in Chapter 3 After replacing the system board it is necessary to execute the subtest 04 DMI Information recovery and subtest 08 System configuration display of the 3 4 Setting of the hardware configuration in Chapter 3 Also update with the latest EC KBC as described in Appendix H ...

Page 48: ...e figure of board and module connection in and after 2 3 Power Supply Troubleshooting 1 Cable connection is described in the figure as line 2 Pin connection is described in the figure as arrow e g Connection of modem Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 2 7 ...

Page 49: ...g which troubleshooting procedures to execute Before going through the flowchart steps verify the following Ask him or her to enter the password if a password is registered Verify with the customer that Toshiba Windows is installed on the hard disk Non Windows operating systems can cause the computer to malfunction Make sure all optional equipment is removed from the computer ...

Page 50: ...Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 1 2 Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 2 9 ...

Page 51: ...Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 2 2 2 10 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 52: ...ocedures in Section 2 7 5 If an error is detected on the Power SW test perform the Power SW Troubleshooting Procedures in Section 2 8 6 If an error is found on the Touch sensor test ONLY ONE TEST perform the Touch sensor Troubleshooting Procedures in Section 2 9 7 If an error is found on the touch pad test ONLY ONE TEST perform the touch pad Troubleshooting Procedures in Section 2 10 8 If an error...

Page 53: ... the PCI ExpressCard test perform the PCI ExpressCard Troubleshooting Procedures in Section 2 19 17 If a malfunction is detected on the Web camera test perform the Web camera Troubleshooting Procedures in Section 2 20 18 If a malfunction is detected on the TV turner test perform the TV turner Troubleshooting Procedures in Section 2 21 19 If a malfunction is detected on the HDMI test perform the HD...

Page 54: ...s Check The following icons indicate the power supply status Battery icon DC IN icon The power supply controller displays the power supply status with the Battery icon and the DC IN icon as listed in the tables below Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery is charged and the external DC is input It has no relation with ON OFF of the system power Lights blue Ba...

Page 55: ...tion the DC IN icon blinks orange It shows an error code When the icon is blinking perform the following procedure 1 Remove the battery pack and the AC adapter 2 Re attach the battery pack and the AC adapter If the icon is still blinking after the operation above check the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to Procedure ...

Page 56: ...attern indicates an error as shown below Start Off for 2 seconds Error code 8 bit 1 On for one second 0 On for half second Interval between data bits Off for half second The error code begins with the least significant digit Example Error code 11h Error codes are given in hexadecimal format Start Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 2 15 ...

Page 57: ... E3V output 7 h 1R5 B1 output 8 h 1R05 P1V output 9 h PPV output A h 1R5 PGV output 10G 1R05 P1V output 10 B h PTV output C h PGV output 10G IGD PGV output 10 D h SURS PP output E h 1R5 PGV output 10G 1R05 P1V output 10 F h DC power supply AC adapter Error code Meaning 10h AC Adapter output voltage is over 20 92V 11h Common Dock output voltage is over 20 92V 12h Current from the DC power supply is...

Page 58: ...0 5A 33h Second battery charge current is over 3 5A 34h The compensation value of 0A is not within the limits from design data 400mA 35h Second battery charge current is over 0 3A S3V output Error code Meaning 40h S3V voltage is over 3 47V 45h S3Vvoltage is under 3 14V 46h S3V voltage is under 3 14V or less when the computer is booting up E5V output Error code Meaning 50h E5V voltage is over 6 00V...

Page 59: ...er 1 28V when the computer is powered on 72h 1R5 B1V voltage is under 1 28V when the computer is booting up 73h 1R5 B1V voltage is output when the computer is powered off 74h 1R5 B1V voltage is under 1 28V when BV power is maintained 1R05 P1V output Error code Meaning 80h 1R05 P1V voltage is over 1 26V 81h 1R05 P1V voltage is under 0 89V when the computer is powered on 82h 1R05 P1V voltage is unde...

Page 60: ... the computer is booting up PGV IGD PGV output Error code Meaning C0h PGV IGD PGV voltage is over 1 80V C1h PGV IGD PGV voltage is under 0V when the computer is powered on C2h PGV IGD PGV voltage is under 0V when the computer is booting up SPURS PPV output Error code Meaning D0h SPURS PPV voltage is over 1 2V D1h SPURS PPV voltage is under 0V when the computer is powered on D2h SPURS PPVvoltage is...

Page 61: ...of error code 10h or 12h Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet If the cables are connected firmly go to the following step Connect a new AC adapter and AC power cord If the problem still occurs go to Procedure 5 Check 3 In the case of error code 21h Go to Procedure 3 Check 4 For any other errors go to Procedure 5 ...

Page 62: ...jack and wall outlet If these cables are connected firmly go to Check 2 Check 2 Replace the AC adapter and the AC power cord with new ones If the DC IN icon does not light go to Procedure 5 If the battery icon does not light go to Check 3 Check 3 Make sure the battery pack is installed in the computer correctly If the battery is properly installed and the battery icon still does not light go to Pr...

Page 63: ...the right temperature If the battery pack is still not charged go to Check 5 Check 5 Replace the battery pack with a new one If the battery pack is still not charged go to Procedure 5 2 3 5 Procedure 5 Replacement Check The power is supplied to the system board by the AC adapter If either the AC adapter or the system board was damaged perform the following Checks To disassemble the computer follow...

Page 64: ...n describes how to determine if the system board is malfunctioning or not Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debugging Port Check Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check ...

Page 65: ...t If you press the F1 key as the message instructs the SETUP screen appears to set the system configuration If error message b appears often when the power is turned on replace the RTC battery If any other error message is displayed perform Check 2 a Bad HDD type Check system Then press F1 key b Bad RTC battery Check system Then press F1 key c Bad configuration Check system Then press F1 key d Bad...

Page 66: ...ssage 19 20 or 21 is displayed go to the HDD Troubleshooting Procedures If error message 22 is displayed go to the USB FDD Troubleshooting Procedures 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED MEMORY ER...

Page 67: ...ug port test cable to connector CN3490 of a system board 2 Connect the RS 232C Cross cable to the PC that displays the test results 4 Boot the computer in DOS mode 5 Execute GETDPORT COM in the text menu in CPU REAL mode Insert the FD for starting D port into FDD and input FD starting drive dport The D port status is displayed in the following form 6 When the D port status is FFFFh normal status g...

Page 68: ...CPU Socket IC1200 MCH IC1600 ICH IC3200 EC KBC IC3001 IC3002 BIOS ROM BIOS ROM check 000 F000 problematic to BIOS ROM data BIOSROM IC3001 IC3002 BIOS ROM F001 F001 EC KBC rewriting check EC KBC KBC BIOSROM IC3200 EC KBC IC3001 IC3002 BIOS ROM Initialization of EC Initialization of EC F002 F002 Initialization of KBC F003 Initialization failure of EC F004 Initialization failure of EC HW obstacle EC ...

Page 69: ...3001 IC3002 BIOS ROM CIR Memory initialization Memory error A setup for using a RAM domain The check of a RAM domain F102 F003 Memory error MCH PCI register RAM SPD memory ICH PCI register CMOS CPU BIOSROM IC1200 MCH CN1400 CN1410 RAM Conn IC1600 ICH IS1050 CPU Socket IC3001 IC3002 BIOS ROM CPU setup CMOS setup F103 CMOS error CPU ICH CMOS BIOSROM IS1050 CPU Socket IC1600 ICH IC3001 IC3002 BIOS RO...

Page 70: ...I O Clock generator IC1000 CLKGEN IS1050 CPU Socket IC1600 ICH IC3001 IC3002 BIOS ROM EC data reading BIOS processing reading 2 setup of ICH IDE setup of ICH Azalia setup of MCH Thermal control setup Initialization of KBC and CECC Display setup BIOS processing reading 3 setup of built in LAN PCI Express initialization F108 F008 F009 F00A F00B Initialization of a sound EC KBC EC KBC CECC ICH CMOS P...

Page 71: ...HDD setup F10C ICH PCI register MEM I O IDE controller EC KBC EC HDD IC1600 ICH HDD Cont CN1900 HDD Conn IC3200 EC KBC F10D Memory access check RAM CN1400 CN1410 RAM Conn F10E Memory data setup RAM CN1400 CN1410 RAM Conn F10F NDP initialization ICH CMOS PIC controller IC1600 ICH TIMER initialization F110 Initialization and battery access of EC ICH PIT controller CMOS PCI register EC KBC EC KBC PSC...

Page 72: ...onn IC1600 ICH F118 Exception check error HALT does not carry out CPU IS1050 CPU Socket F119 setup of ICH DMAC ICH DMAC IC1600 ICH F11A setup of ICH DMAC ICH DMAC IC1600 ICH F11B setup of ICH DMAC ICH DMAC IC1600 ICH F11C Display setup VGA IC1200 VGA F11F Password processing EC KBC EC VGA ICH USB controller RAM IC1200 VGA CN1400 CN1410 RAM Conn IC1600 ICH IC3200 EC KBC IC3201 EEPROM A setup of RAM...

Page 73: ...r IC1000 CLKGEN F123 Initialization of EC EC KBC EC VGA IC1200 VGA IC3200 EC KBC F166 The initialization error of EC EC KBC EC IC3200 EC KBC setup of ICH PIC setup of ICH DMAC The setting error of ICH PCI Express setup of ICH CMOS F125 EC setup ICH a PIC controller DMAC PCI Expess CMOS EC KBC EC IC1600 ICH IC3200 EC KBC F126 Robson setup Robson Robson F127 HDD setup HDD ICH IDE controller IC1600 I...

Page 74: ...Troubleshooting Procedures Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 2 33 A setup of CPU and MCH CPU setup F105 KBC setup EC KBC KBC CN1400 CN1410 RAM Conn IC3200 EC KBC ...

Page 75: ...anches to Resume F13C Boot F141 CPU F13C setup of ICH ICH USB controller setup of ICH Preservation of CPU HDD setup Preservation of PCI Preservation of PIT Display preservation Preservation of ICH PIC F13D Preservation of ICH DMAC ICH USB controller PIT controller PIC controller DMAC PCI register CPU HDD and VGA PCI device F13E Display setup Boot F141 HDD setup Boot VGA HDD ICH IDE controller F142...

Page 76: ...Troubleshooting Procedures Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 2 35 F145 F146 F147 CPU setup CPU ...

Page 77: ...T F12A Initialization of ICH PIT PIT initialization error CPU check check of ROM data SMI setup Part number data distinction CMOS check Clock generator setup CPU initialization EC data reading BIOS processing reading 2 setup of ICH IDE setup of ICH Azalia F12C setup of MCH CPU ICH PIT controller MEM I O CMOS I O PIC controller IDE controller Sound controller Modem controller PCI Expess USB control...

Page 78: ...D LAN initialization ICH PCI register EC KBC EC LAN Controller PCI device initialization F12E PCI ExpressCard setup PCI device Initialization and battery access of EC setup of a setup item F12F setup of ICH DMAC EC KBC EC KBC PSC battery E2PROM ICH DMAC F130 Display setup EC KBC EC VGA MCH MEM I O RAM F131 F132 Password processing EC KBC EC VGA ICH USB controller RAM F133 A setup of ICH DMAC ICH D...

Page 79: ...means the last error detected in the debug port test Check 1 If the D port is status F11Eh or F120h is displayed go to HDD Trouble shooting Procedure in Section 2 6 Check 2 If any other D port status error code is displayed perform Procedure 3 D port error code is as follows Error code Contents F003h or F004h SC initialization error F00Bh BIOS update error F117h Exception check error F121h Clock g...

Page 80: ...t 2 Memory test 3 Keyboard test 4 Display test 5 Floppy Disk test 6 Printer test It is not supported 7 Async test 8 Hard Disk test 9 Real Timer test 10 NDP test 11 Expansion test 12 CD ROM DVD ROM test 13 Only One test 14 Wireless LAN test 15 LAN Modem Bluetooth IEEE1394 test 16 Sound test If an error is detected during these tests go to Procedure 4 2 4 4 Procedure 4 Replacement Check System board...

Page 81: ...onnector Check and Replacement Check 2 5 1 Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program After connecting USB FDD insert the Diagnostics Disk in the floppy disk drive Turn on the computer and run the test And then clean the FDD heads using the cleaning kit If the FDD still does not function properly after cleaning go to Procedure 2 Detailed...

Page 82: ...7 If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 5 FDD error code and status Code Status 01h Bad command 02h Address mark not found 03h Write protected 04h Record not found 06h Media replaced 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h FDD not drive 80h Time out error Not ready EEh Write buffer error FFh Data...

Page 83: ...d to the following 4 ports System board x 3 ports and USB Sound board x 1 port Check 1 Make sure USB FDD is firmly connected to USB port If the connection is loose connect firmly and repeat Procedure 2 If the problem still occurs go to Check 2 NOTE When checking the connection be sure to check it with care for the followings 1 Cable can not be disconnected from the connector 2 Cable is connected s...

Page 84: ...r USB port and check if it works properly If it does not work properly perform Check 3 Check 3 USB FDD may be faulty Replace it with a new one If the problem still occurs perform Check 4 Check 4 System board and USB Sound board may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures ...

Page 85: ...em disk and start the computer Perform the following checks Check 1 Input C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Check 2 Input FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed in the Display Partition Information go to Check 3 If drive C is not listed return to the FDISK menu ...

Page 86: ...r 5 seconds this message will disappear Check 2 If either of the following messages appears go to Check 3 If the following messages do not appear perform Check 4 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Check 3 Using the SYS command of the DOS transfer the system to the 2 5 HDD If the system is not transferred go to ...

Page 87: ...by the test program refer to the Chapter 3 Check 1 Format the 2 5 HDD using DOS FORMAT command Type as FORMAT C S U If the 2 5 HDD can not be formatted perform Check 2 Check 2 Using the DOS FDISK command set the 2 5 HDD partition If the partition is not set go to Check 3 If it is set format the 2 5 HDD using MS DOS FORMAT command Check 3 Using the Diagnostic Disk format the 2 5 HDD with a format o...

Page 88: ...tatuses are described in Table 2 8 If an error code is not displayed but the problem still occurs go to Procedure 5 Table 2 6 2 5 Hard disk drive error code and status Code Status 05 HDD HDC NOT RESET ERROR 07 HDD DRIVE NOT INITIALIZE 09 HDD DMA BOUNDARY ERROR 0B HDD BAD TRACK ERROR BB HDD UNDEFINED ERROR 08 HDD OVERRUN ERROR DRQ ON 01 HDD BAD COMMAND ERROR 02 HDD ADDRESS MARK NOT FOUND 04 HDD REC...

Page 89: ...nected to CN1900 on the system board If any of the connections are loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The SATA HDD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the operation If the problem still exists perform Check 3 Check 3 System board may be faulty Replace it with a ...

Page 90: ...rd is functioning properly 2 7 2 Procedure 2 Connector Check and Replacement Check The connection of cable and board may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure keyboard cable is firmly connected to system board If the connection is loose reconnect firmly ...

Page 91: ...ter 4 Replacement Procedures and perform the following checks Check 1 Make sure the cables are firmly connected to the Power SW board and system board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Power SW board or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures I...

Page 92: ...2 Procedure 1 Connector Check and Replacement Check The connection of the cable and board may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the cables are firmly connected to the Touch sensor and system board If the connection is loose reconnect firmly and repea...

Page 93: ...n how to perform the test program If an error occurs go to Procedure 2 If an error does not occur touch pad is functioning properly 2 10 2 Procedure 2 Connector Check and Replacement Check The connection of the cable and board may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Che...

Page 94: ...in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 Touch Pad SW board or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 4 Check 4 System board may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures ...

Page 95: ...e Touch pad test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2 If an error does not occur touch pad is functioning properly Procedure 2 Connector Check and Cable Check Check 1 Make sure the cables are firmly connected to the Touch pad En SW board and system board If the c...

Page 96: ...ch pad En SW board or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures ...

Page 97: ... program is stored on the computer s Diagnostics disk This program checks the display controller on the system board Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for details If an error is detected go to Procedure 2 Procedure 2 Connector Check and Cable Check Check 1 Make sure the LCD cable is securel...

Page 98: ... with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still exists perform Check 2 Check 2 Replace the LCD module with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still exists perform Check 3 Check 3 The display controller on the system board may be damaged Repl...

Page 99: ...ormation on how to perform the test program Prepare the tools before the test If any error is detected by the test go to Procedure 2 2 13 2 Procedure 2 Connector Check and Replacement Check The SATA ODD may be disconnected or the SATA ODD or system board may be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check ...

Page 100: ... Check 2 The SATA ODD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 3 Check 3 System board may be faulty Replace it with new one following the instructions in Chapter 4 Replacement Procedure ...

Page 101: ...st program If any error is detected by the test go to Procedure 2 2 14 2 Procedure 2 Connector Check and Replacement Check LAN cable is connected to system board If LAN malfunctions the connection of the cable and board may be defective Otherwise they may be faulty Check 1 Make sure LAN cable is firmly connected to the LAN jack on the system board If the problem still occurs perform Check 2 Check ...

Page 102: ...lacement Check 2 15 1 Procedure 1 Transmitting Receiving Check Before starting the test make sure the wireless communication switch is set in the ON position Check 1 Execute Wireless LAN test program to check the transmitting receiving function of wireless LAN You will need a second computer that can communicate by wireless LAN Perform the test following the instructions described in Chapter 3 Tes...

Page 103: ...blem still occurs perform Check 2 Check 2 Make sure wireless LAN card PCI E Mini Card is firmly connected to the CN2600 on the system board If the connection is loose connect it firmly and perform Procedure 1 If the problem still occurs perform Check 3 Check 3 Make sure that wireless LAN antenna cables black and white are firmly connected to the connectors on Wireless LAN card If wireless LAN ante...

Page 104: ...perform the following checks Check 1 Wireless LAN antenna may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 2 Check 2 Wireless LAN card may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check3 System board ma...

Page 105: ...by the Bluetooth If the computer passes the test the function is correctly working If the computer does not pass the test go to check 2 Check 2 The Bluetooth module may be defective or damaged Replace it with a new one Then perform the test program again If the computer still does not pass the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The Bluetooth may be disconnecte...

Page 106: ...e instructions in Chapter 4 Replacement Procedures and check the operation If the problem still exists perform Check 3 Check 3 The Bluetooth cable may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 4 Check 4 The system board may be damaged Replace it with a new one following the ...

Page 107: ...ogram Execution Check Execute the Sound test in Sound Test program disk Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detected by the test go to Procedure 2 2 17 2 Procedure 2 Connector Check The connection of sound system is shown in the following figure As the connection may be defective disassemble the computer and check each co...

Page 108: ... in Chapter 4 Replacement Procedures If the problem still occurs perform Check 4 Check 3 Internal microphone may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 7 Check 4 USB Sound board may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs per...

Page 109: ...rd is not recognized or data are not red go to Procedure 2 2 18 2 Procedure 2 Connector Check and Replacement Check The Bridge media is connected to IS2100 on the system board Bridge media supports SD memory card SDIO card Memory stick Memory stick Pro xD Picture card Multimedia card Check 1 Bridge media and system board may be disconnected Make sure the Bridge media is firmly inserted to IS2100 o...

Page 110: ...e menu will stay on the screen but hide at the left edge of the screen Move the pointer to the left on the screen to show the menu When the menu appears double click the icon for Web Camera to operate the web camera If any troubles occur on recording replaying of still or moving images perform Procedure 2 2 19 2 Procedure 2 Connector Check and Replacement Check The connection of cables web camera ...

Page 111: ...camera may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new one following the step in Chapter 4 Replacement Procedures 2 70 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 112: ...ng checks Check 1 Make sure the TV turner card is firmly connected to CN2610 on the system board If any of the connections are loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The TV antenna terminal may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 3 Check ...

Page 113: ...ner card may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the operation If the problem still exists perform Check 5 Check 5 The system board may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures ...

Page 114: ...port operation of all HDMI High Definition Multimedia Interface monitors have not been confirmed some HDMI monitors may not function properly Connecting the HDMI out port 1 Plug one end of the HDMI cable into the HDMI out port of the HDMI device 2 Plug the other end of the HDMI cable into the HDMI out port on your computer Note When connecting or disconnecting an HDMI device to or from the compute...

Page 115: ...ce maybe changed automatically by the system Settings for display video on HDMI To view video on the HDMI device be sure to configure the following settings otherwise you may find that nothing is displayed Note Be sure to use the FN F5 HotKey to select the display device before starting to play video Do not change the display device while playing video Do not change the display device under the fo...

Page 116: ...onics Control is a standard in the CE Industry which allows devices to work together over an HDMI cable By connecting a TV which supports HDMI Control to this port the remote control for the connected TV can be used to operate some of the computer functions Note Some models are supported with the REGZA Link PC Control Using REGZA Link PC Control Toshiba notebooks with REGZA Link PC Control include...

Page 117: ...MI TV and returns to Procedure 1 In addition a HDMI setup of television should check the instructions manual of attachment on HDMI TV If the problem still exists perform Check 3 Check 3 The HDMI TV cable may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 4 Check 4 The HDMI TV may be damaged Replace it wi...

Page 118: ...Tests and Diagnostics Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 3 1 Chapter 3 Tests and Diagnostics ...

Page 119: ...Tests and Diagnostics 3 2 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 3 ...

Page 120: ...run test program 3 14 3 3 Setting of the hardware configuration 3 15 3 4 Heatrun Test 3 17 3 5 Subtest Names 3 18 3 6 System Test 3 20 3 7 Memory Test 3 22 3 8 Keyboard Test 3 23 3 9 Display Test 3 24 3 10 Floppy Disk Test 3 27 3 11 Printer Test 3 29 3 12 Async Test 3 31 3 13 Hard Disk Test 3 32 3 14 Real Timer Test 3 35 3 15 NDP Test 3 37 3 16 Expansion Test 3 38 3 17 CD ROM DVD ROM Test 3 40 3 1...

Page 121: ... 3 26 Wireless LAN Test Program Atheros 3 68 3 27 Wireless LAN Test Program Intel made a b g n Setting up of REF PC 3 70 3 28 Wireless LAN Test Program on DUT PC Intel made 3 75 3 29 LAN Modem Bluetooth IEEE1394 Test Program 3 79 3 29 1 LAN test 3 79 3 29 2 Modem test Not Used 3 82 3 29 3 Bluetooth test 3 83 3 29 4 IEEE1394 test Not Used 3 85 3 30 Sound Test program 3 86 3 31 BIOS SETUP 3 87 3 31 ...

Page 122: ... 1 Configuration of Test Equipment 3 143 3 35 2 How to start T D 3 146 3 35 3 Test Operating Procedure 3 150 3 35 4 Error Code Status 3 152 3 35 5 Task Function 3 154 3 35 6 Detail of Each Test Function 3 157 3 36 Maintenance WinPE FreeDos Test Program Supplementary Information 3 171 3 36 1 Details of HTML Log File 3 171 3 37 Maintenance WinPE FreeDos Test Program Supplementary Information 3 174 3...

Page 123: ...osmio F60 Series Maintenance Manual 960 796 Tables Table 3 1 Subtest names 1 2 3 18 Table 3 2 Error codes and error status names 1 3 3 41 Table 3 3 Hard disk controller status register contents 3 44 Table 3 4 HDC Error register contents 3 45 ...

Page 124: ...one of Diagnostic Disks The heatrun test is automatic test program that executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if ALL Device is selected in the Device Config in SET UP menu After checking the diagnostics be sure to select Setup by OS in the Devic...

Page 125: ...rting monitor ID Expansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A CD RW test media CD ROM DVD ROM test A USB test module USB test A USB cable USB test LAN wraparound connector LAN test RGB wraparound connector Expansion test Module cable and RJ11 connector checker Modem test Headphones...

Page 126: ...tenance Manual 960 796 CONFIDENTIAL 3 9 The Diagnostics Disk Main T D 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics Disk Main T D ...

Page 127: ... T D Enter a choice To start the Diagnostics menu T D press 3 and Enter To start the H W initial information setting tool press 1 and Enter To start the Heatrun test press 2 and Enter NOTE When replacing the system board be sure to execute the following procedures 1 Before replacing the system board execute subtest03 DMI information save in 3 4 Setting of the hardware configuration in order to sav...

Page 128: ...uter XXXXXX DIAGNOSTICS version X XX c copyright TOSHIBA Corp 20XX DIAGNOSTICS MENU 1 DIAGNOSTIC TEST 2 ONLY ONE TEST 3 4 HEAD CLEANING 5 LOG UTILITIES 6 RUNNING TEST 7 FDD UTILITIES 8 SYSTEM CONFIGURATION 9 EXIT TO MS DOS NOTE To exit the DIAGNOSTIC TEST MENU press the Esc key If a test program is in progress press Ctrl Break to exit the test program If a test program is in progress press Ctrl C ...

Page 129: ...INTER TEST It is not supported 7 ASYNC TEST 8 HARD DISK TEST 9 REAL TIMER TEST 10 NDP TEST 11 EXPANSION TEST 12 CD ROM DVD ROM TEST 88 ERROR RETRY COUNT SET FDD HDD 99 EXIT TO DIAGNOSTICS MENU NOTE Only when a 2nd HDD is installed in the computer There is a second hard disk message appears in the display Functions 1 through 12 are the Diagnostic Tests Function 88 sets the floppy disk drive and har...

Page 130: ...OM checksum 02 Fan ON OFF 03 Geyserville 04 Quick charge 05 DMI read 99 Exit to DIAGNOSTIC TEST MENU NOTE The menu displayed by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO ERROR STOP YES or NO Use the right and left arrow keys to move the cursor to the ...

Page 131: ... the test from the error Selecting NO keeps the test running even if an error is found When an error occurred the error status is displayed and one error is added to the error counter Table 3 1 in section 3 6 describes the function of each test on the subtest menu Table 3 2 in section 3 19 describes the error codes and error status for each error 3 2 2 H W initial information setting tool After se...

Page 132: ...g the problem the program executes the item again Setting of the CPU set table Setting of the micro code Setting of the EHSS Inputting and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model nam...

Page 133: ... Enter Subtest 02 DMI information save NOTE Before replacing the system board be sure to execute this subtest and save the DMI information to the floppy disk This is one of tools to copy the DMI information to a new PCB after replacing This subtest saves all the DMI data in a floppy disk Subtest 03 DMI information recovery This is one of tools to copy the DMI information to a new PCB after replaci...

Page 134: ...s Enter in the startup menu press Enter After selecting this test the same subtests as 3 23 RUNNING TEST is executed successively For more details on the procedure and test content refer to RUNNING TEST When the heatrun test ends following message appears in the display HEATRUN TEST END Press any key to continue Press any key and return to the startup menu ...

Page 135: ... OFF Geyserville Quick charge DMI read 2 MEMORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 Sequent...

Page 136: ...int receive Wraparound board 8 HARD DISK 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP test 11 EXPANSION 01 02 PCMCIA wraparound Not supported RGB monitor ID 12 CD R...

Page 137: ...message will appear Fan number select 1 FAN 1 2 FAN 2 0 FAN 1 2 To check the CPU fan press 1 and Enter To check the VGA fan press 2 and Enter To check both CPU fan and VGA fan press 0 and Enter The following message will appear Fan test execute now CPU xxxxRpm GPU xxxxRpm Test Fan Revolution 0000RPM start Make sure the specified fan does not rotate and the message of fan revolution is 0000Rpm Then...

Page 138: ... is ended This chip is not supported Subtest 04 Quick Charge This subtest checks the status for the quick charge Subtest 05 DMI read This subtest displays the information in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Model Number XXXXXX XXXXX PCN BND Number XX...

Page 139: ...e This subtest writes constant data and address data from 1MB to maximum MB and reads the new data and compares the result with the original data Subtest 03 Cache memory on off To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000 Program size to 7000 7FFF 32 KB to check the hit miss ratio on off status for CPU cache memory One test takes...

Page 140: ... Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix D KEYBOARD TEST IN PROGRESS 302000 Scan code C...

Page 141: ...ta is read and compared to the original data Subtest 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands o...

Page 142: ...M Mode 114 800 600 64K Mode 115 800 600 16M Mode 117 1024 768 64K Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display change...

Page 143: ...HHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPLAY TEST menu press ...

Page 144: ...n 1 The following message will appear Select the media mode and start track to be tested then press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUN...

Page 145: ... Track No Head No Subtest 01 Sequential read This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random address...

Page 146: ... port wraparound connector must be connected The following message will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and press Enter to execute the selected subte...

Page 147: ...ized print Double strike print All characters print This subtest prints the various print types shown below Subtest 03 Wraparound NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both out...

Page 148: ...Data 8 bits and one parity bit EVEN Data pattern 20h to 7Eh Subtest 01 FIR SIR Point to point send NOTE To execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR Point to point receive This ...

Page 149: ...n the System Tools Folder This tool can be used only once If it exists use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions When a 2nd HDD is installed the following messages will appear after selecting the hard disk test from the DIAGNOSTIC TEST MENU Test...

Page 150: ... of the STATUS number indicates the drive being tested and the last two digits indicate the error status code as explained in table 3 2 of the section 3 19 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequentially bac...

Page 151: ...B 6 cylinder D25114 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data that is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtest 08 Seque...

Page 152: ...PRESS ENTER KEY TO EXIT TEST 2 If the current date is not correct input the correct date at the Enter new date prompt and press Enter 3 The following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The time is updated To exit the test pre...

Page 153: ...nd time are erased This subtest checks the real time clock increments making sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter ...

Page 154: ...TEST MENU press Enter and follow the directions on the screen CAUTION Judge the existence of high speed operation processor by 1bit of the composition byte If exists the bit is 1 Test only when the high speed operation processor exists Subtest 01 NDP test This test checks the following functions of NDP Control word Status word Bus Addition Multiplication ...

Page 155: ...und connector is required This subtest checks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 00004...

Page 156: ...ecute this subtest monitor supporting EDID Extended Display Identification Data is required Connect a wraparound connector to CRT monitor for the test of ID acquisition This subtest is executed by using VESA command CAUTION It becomes NG because the priority is given to the internal monitor in a simultaneous display mode ...

Page 157: ...ST CD ROM TCDR 702 and DVD ROM TEST DISK TSD 1 For the subtest 04 use a CD RW on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block data from ran...

Page 158: ...NG ERROR 1st Batt ROM SENSING ERROR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HUB GET DESCR ERRO...

Page 159: ... FAULT PRT SELECT LINE PRT OUT OF PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04 10 20 40 80 11 A...

Page 160: ...TROL WORD ERROR NDP STATUS WORD ERROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH UNIT ATTENTION ME...

Page 161: ...DC error register The contents of the HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write fault condition...

Page 162: ...Uncorrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a recalibrate comm...

Page 163: ...and press Enter The following menu appears in the display ONLY ONE TEST Menu QOSMIO G20 1 Pressed Key Display Main key 2 Pressed Key Display Ten key 3 USB Port select menu 4 LED 5 Button 6 Touch pad 7 Spurs Engine 8 Fan control 9 E2PROM MAC GUID A Volume B Acceleration sensor 99 Exit to Common Test Press test number 1 9 Select the subtest number you want to test and press Enter To return to the DI...

Page 164: ... this subtest the keyboard layout is drawn on the display as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function that causes the key s display character to blink Press Del Enter to end the test IF TEST OK Press Dell Enter key ...

Page 165: ...st the keyboard layout is drawn on the display as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function that causes the key s display character to blink Press Del Enter Ten key to end the test Ten key test IF TEST OK Press Dell Enter key ...

Page 166: ...port test number and press Enter OK message appears in the display if the test ends without a defective NG message appears in the display if a defective is found during the test Confirm the connection of cable then execute the test again Press 9 and return to ONLY ONE TESST menu Subtest 04 LED This subtest checks if each LED lights properly The following message appears in the display in order Fol...

Page 167: ...age switches Green Orange Press Enter and return to the ONLY ONE TEST menu Subtest 05 Button This subtest checks if the touch sensor buttons 11 buttons work properly The following message appears in the display 0 1 2 3 4 Press Function button ouch the first touch sensor button from the left The name of touch sensor button in the message is described as number 0 4 from the left side Refer to the fo...

Page 168: ...ouch sensor button test If wrong key is pressed following message will appear in the display Press any key Pressing any key indication of pressing touch sensor button will appear in the display again Unless the right touch sensor button is pressed this operation is repeated After checking all touch sensor button return to the ONLY ONE TEST menu automatically ...

Page 169: ...the response from the touch pad and touch pad switch When moving your finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this subtest ...

Page 170: ...the display if a defective is the test Press Enter and return to the ONLY ONE TEST menu Subtest 08 Fan control This subtest checks if FAN works properly The following message appears in the display in order Start low speed rotation Waits 8 seconds Start reading of rotation Waits 3 seconds Start Hight speed rotation Waits 8 seconds Start reading of rotation Waits 3 seconds FAN Low speed Target Low ...

Page 171: ...This subtest checks if Volume control dial works properly Step1 The following message appears in the display Volume button test Press Volume Down Please press Volume button to the left Step2 The following message appears in the display Volume button test Press Volume Up Please press Volume button to the Right After checking Volume return to the ONLY ONE TEST menu automatically ...

Page 172: ...btest is executed on the following condition 1 Flat desk with vertical plane to get the stability of machine 2 The vertical wall or plane is necessary 3 Prevent the machine from shake or shock The figure below shows the name and position of each side Right side Left side Back Front Top heaven surface Vertical plane Flat desk Set the machine against the vertical plane with the Front upward Example ...

Page 173: ...the flat desk with the right side of machine upward Then press Enter to detect the data on this setting of machine The following message appears in the display The front establishes in the upper direction Press Enter key Set the machine against the vertical plane on the flat desk with the front of machine upward Then press Enter to detect the data on this setting of machine The following message a...

Page 174: ...is program 3 21 2 Operations 1 Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 The displ...

Page 175: ...to a printer NOTE Connect USB FDD when you perform the DIAGNOSTIC PROGRAM from the DVD ROM The data is stored in floppy disk The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the po...

Page 176: ...on displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 key reads the log information from a floppy disk The 7 key writes the log...

Page 177: ...cts the number of floppy disk drives connected to the computer for the FDD test 3 23 2 Operations 1 Select 6 from the Diagnostic Menu and press Enter the following messages will appear in the display in order FDD write read test Y N Printer wrap around test Y N Serial wrap around test Y N CD ROM DVD ROM test Y N 2 To execute the test press Y yes and Enter To cancel the test press N no and Enter If...

Page 178: ...a MS DOS FORMAT command This program can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the contents of t...

Page 179: ...e select 0 2DD 3 2HD c Select a media drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK XXX FDD TYPE HE...

Page 180: ...D TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too large to be copi...

Page 181: ... appear Select a media mode 2HD media mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will access the disk an...

Page 182: ...n 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Drive 2 Model No XXXXXXX XXXXXXX NOTE Only when a 2nd HDD is installed Drive 2 message appears in the display Press Enter to return to the FDD UTILITIES MENU ...

Page 183: ...t ID 2nd ID 4 Boot ROM version 5 EC KBC version 6 PS Microprocessor version 7 SVP parameter version Panel Manufacture code Product code 8 Micro code revision Processor number 9 Total Memory Size Conventional memory 10 Battery code 11 HWSC 12 FSB Voltage 13 Printer Adapter 14 ASYNC Adapter 15 Math co processors 16 Floppy Disk Drive Track Head Sector 17 Hard Disk Drive Sector Drive size Manufacture ...

Page 184: ...on Version VX XX SVP Par Version VX XX Panel XXXXXXXXX Manu XXXX Prod XXXX Micro code Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X Floppy Disk Drive s Track XX Head XX Sector XX X Ha...

Page 185: ...nd the antenna connection by using Windows programs Check of the wireless LAN card type 1 Slide the wireless communication switch to ON position 2 Check the card type according to the following procedure Click Start All Programs TOSHIBA Utilities PC Diagnostic Tool Check the Network If the Atheros AR5007EG 11b g Atheros AR5006EX 11a b g Atheros AR9281 11b g n or Atheros 9280 11a b g n is shown the...

Page 186: ...on the icon 2 Double click the icon If the computer finds any AP Access Point the antenna marks like as follows will appear It shows the antenna cables are surely connected to the wireless LAN card 3 The following message will appear if the antenna cables are not connected to the wireless LAN card or no available access point is found In this case check the antenna cable connection to the wireless...

Page 187: ...acters AP for check of 11a 11aAP AP for check of 11b 11bAP AP for check of 11g 11gAP Make the security functions of AP WEP WPA etc invalid REF Reference PC Cross cable DUT Device Under Testing Configuration of equipment for transmitting receiving test How to setup the REF PC Set up the wireless LAN environment needed for the test before the start of Responder program on REF PC 1 Copy the R100VWL5 ...

Page 188: ...Manual 960 796 CONFIDENTIAL 3 71 Open My Computer window and click My Network places on the left column Click View network connections on the left column The Network Connections window appears Double click Local Area Connection Network Connections window ...

Page 189: ...utton on the Local Area Connection Properties window Local Area Connection Properties window Select Protocol on the Select Network Component Type window and click Add button Select Network Component Type window Click Have Disk button on the Select Network Protocol window Select Network Protocol window ...

Page 190: ... used Install From Disk window The Select Network Protocol window appears again In the Network Protocol DDK PACKET Protocol will appear Then click OK to start the installation Select Network Protocol window When the installation is completed Local Area Connection Properties will appear Confirm that the DDK PACKET Protocol is added Click Close button to finish the setup of REF PC Local Area Connect...

Page 191: ...eceiving of data to from DUT via AP OS available Windows XP only How to start Double click WTWINSVR icon How to start 1 Double click wtwinsvr icon The following screen will appear Startup screen of wtwinsvr program 2 Enter the number of Network Adapter used on REF PC enter 1 for example above Then the following screen will appear Start the test program on DUT Screen while running the wtwinsvr prog...

Page 192: ...LAN test into the Floppy Disk Drive Turn on the power while pressing U The following menu appears in the display Intel WiFi Link 5100 5300 Maintenance T D Menu 1 Communication test of 11a mode for 5100 5150 module 2 Communication test of 11b mode for 5100 5150 module 3 Communication test of 11g mode for 5100 5150 module 4 All the tests of WiFi Link 5100 5150 Module MAC Check communication test 5 C...

Page 193: ...ll appear in the display When pressing any key the following message is displayed 11a Communication Test NG tx a antenna rx a antenna Press any key and return to the test menu Subtest02 Communication test of 11b mode for 5100 5150 module Two antenna type This subtest execute transmitting receiving test in 802 11b mode using the main antenna If a defective is not found during the test OK message wi...

Page 194: ...Subtest04 All the tests of WiFi Link 5100 5150 Module MAC Check communication test Two antenna type All the tests is executed in the order of Communication test of 11a mode Communication test of 11b mode and Communication test of 11g mode When any error has detected the test finishes Subtest05 Communication test of 11a mode for 5100 5150 module Three antenna type This subtest execute transmitting ...

Page 195: ...Subtest07 Communication test of 11g mode for 5100 5150 module Three antenna type This subtest execute transmitting receiving test in 802 11g mode using the main antenna If a defective is not found during the test OK message will appear in the display Press any key and return to the test menu If a defective is found during the test NG message will appear in the display When pressing any key the fol...

Page 196: ...owing message will appear Microsoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 29 1 LAN test To execute LAN test press 1 and Enter The following message will appear...

Page 197: ...wing message will appear LAN transmit receive test COMPLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the displa...

Page 198: ...p Select 2 to execute and press Enter The following message will appear Testing adaptor hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display ...

Page 199: ...2 and Enter Following message will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check OK is displayed when a error is detected NG is display when a error is not detected NOTE The menu displayed by your computer may be slightly different from the one shown above RJ11 C...

Page 200: ...a is also needed A mobile phone with the Bluetooth function is also available A Bluetooth card should be installed on the target computer Install the Bluetooth function by clicking All Programs TOSHIBA Bluetooth Bluetooth Settings Test procedure 1 Enable the Bluetooth function of the responder device 2 Make sure the wireless communication switch of the target computer is set to ON position 3 Right...

Page 201: ...th address of the responder device appears the Bluetooth card and antenna connection are OK If the BT address of the responder device does not appear check the Bluetooth card condition and antenna cable connection to the Bluetooth card by disassembling the computer following the steps described in Chapter 4 Replacement Procedures BT address of test computer BT address of responder device ...

Page 202: ... 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subtest02 Responder set This program is ex...

Page 203: ...0 796 3 30 Sound Test program Sound TEST disk cannot be used in Satellite Pro S300 TECRA A10 S10 P10 Therefore please test the sound on Windows OS 1 Play a music file 2 click TOSHIBA utility PC diagnostic tool to test the sound Please check operation of speakers by one of methods ...

Page 204: ...on This program displays the current system setup information as listed below Main menu 1 System Time System time 2 System Date System date 3 CPU Type 4 CPU Speed 5 HDD1 SSD1 6 ODD 7 Total Memory Size 8 System BIOS Version 9 EC Version 10 Language Security menu 11 User Password 12 Supervisor Password 13 HDD1 SSD1 Password Mode ...

Page 205: ...e Multi Processing 20 Intel Turbo boosts 21 Ｉ llumination LED 22 eSATA 23 SATA Interface setting 24 BIOS Power Management Advanced menu 25 Execute Disable Bit Capability 26 Virtualization Technology 27 Beep Sound 28 USB Sleep and Charge 29 USB KB Mouse Legacy Emulation 30 USB FDD Legacy Emulation 31 USB Memory BIOS Support Type 32 Change Boot Order 33 System Configuration Exit menu Load Setup Defa...

Page 206: ...Tests and Diagnostics Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 3 89 3 31 2 Accessing the SETUP Program Turn on the power SW then press F2 The following display appears Main menu screen ...

Page 207: ...Tests and Diagnostics 3 90 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 Security menu screen Power Management menu screen ...

Page 208: ...Tests and Diagnostics Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 3 91 Advanced menu screen Exit menu screen ...

Page 209: ...10 key to accept the changes you made 2 To make other changes press N Repeat the steps above 3 To accept the changes press Y NOTE You can press Esc to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed at the next time the current configuration appears The Factory Preset Configuration When you access SETUP the current...

Page 210: ...Tests and Diagnostics Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL 3 93 How to change setup Options Since a help is displayed on the right hand side of each menu screen it is referred to ...

Page 211: ... If the CD is booted the operating system WindowsPE is extracted to the RAM disk in the system memory and operates on it At this time the drive is drive X T D functionally consists of display of system information execution of each test and various utilities whose test items support only tests which can be commonly used on each model T D also allows you in some models to use the multitasking funct...

Page 212: ...rd turn on your computer when the logo screen appears release the F12 key 3 Use the left and right cursors key to select the CD ROM icon from the menu 4 If T D starts from the TOSHIBA Test Diagnostic CD the following screen is displayed Move the cursor to the desired item and press the Enter key winpe Displays the following screen If Enter key is pressed WindowsPE will start up and then WinPE T D ...

Page 213: ...wing message is displayed on the screen At this time Press any key to boot from CD or DVD is displayed but only ENTER key is valid P ress the Enter key again on this screen If the Enter key is pressed WindowsPE will start The key different from an Enter key is pressed Or a press of no keys will start Windows of built in HDD ...

Page 214: ...han 12MB When you start WinPE T D from a USB memory use 512MB or more of USB memory ODD Media containing test data The test data is included in a bootable CD File name CDDTEST0 DAT LAN Wired router LAN cable The router has the DHCP server function FDD USB connected FDD 2HD Floppy disk Free space 384KB IEEE1394 IEEE1394 compatible external HDD Free space More than 12MB To execute the above test sta...

Page 215: ...D does not start automatically Note If the system starts up from the TOSHIBA Test Diagnostic CD WinPE T D in the USB memory starts when the USB memory created in section 3 5 2 is connected 3 34 2 2 Manual Start If the user starts WinPE T D manually move to the folder containing WinPETD exe and run WinPETD exe Example of WinPE T D to be executed from the command prompt screen The actual drive lette...

Page 216: ...judges the grayed test item s of the test menu and displays the test menu Shutdown button Shuts down WindowsPE EXIT button Terminates this application Version information Displays the version of WinPE T D Menu Indicates tabs for selecting PC information Diagnostics to set test items or conduct tests Tool to extract T D to USB memory and System Utility to provide SMART information Information tree ...

Page 217: ...ct Name of the PC Part Number Displays Part Number of the PC Serial Number Displays Serial Number of the PC UUID Displays UUID of the PC BIOS Version Displays BIOS Version of the PC BIOS OEM String Displays OEM String of the PC CPU The following items display CPU information of the PC Item Description CPU Name0 1 Displays the name of the CPU mounted on the PC CPU Clock0 1 Displays Current Clock MH...

Page 218: ...LAN card connected to the PC MAC Address0 3 Displays MAC address of the LAN card STORAGE The following items display IDE IEEE1394 HDD and USB memory storage information of the PC If more than one HDD is connected the information of up to 4 HDDs are displayed Item Description IDE HDD0 3 Displays the name and the capacity GB of IDE HDD connected to the PC USB Flash Disk0 3 Displays the name and the ...

Page 219: ...ore than one ODD is connected the information of up to 4 ODDs are displayed Item Description Drive The information on the assigned logical drive is displayed Type volume name free disk spaces free size and used disk spaces used size is displayed OTHER DEVICE The following items display other device information of the PC Item Description FDD Displays the name of the FDD connected to the PC Key Boar...

Page 220: ...e CPU during the test Restriction If the test is conducted uncheck Multitask in the Simple mode before the test because of too much stress to be applied to the CPU Also USB and TIMER of TEST Item cannot be supported LOOP COUNT number of passes Sets the number of times of a test which allows you to specify from 1 to 999 START button Starts the test LOG button Displays the test result or the menu to...

Page 221: ...em Status The following table explains status information of each test item test device Status Description Status Description Ready for the test prior to the start of it Gray out It is indicated when the test environment is not ready Refer to the following items for details TESTING The test is running SKIP The test was skipped DONE The test finished Note The test item grayed out indicates that the...

Page 222: ...not be connected No Test Media Test media is not inserted Please insert the test media to the ODD or the FDD Space Size Error This device is insufficient of free disk spaces required for a test No partition or file A partition is not in devices such as HDD USB and IEEE1394 Or the file does not exist in HDD Test result The test results to be displayed on the screen are as follows PASS Updates the n...

Page 223: ... in the ALL Detail Check check box all tests are performed in the Detail mode 3 Set the number of LOOP CONT Multitask and CPU Stress 4 Click on the START button and the test starts 5 When Multitask is checked and a test is started the test of Keyboard and Mouse is done once first Next other tests are started 6 If PASS of each test reaches the value set to LOOP COUNT the number of pass times the te...

Page 224: ...Note WinPE is extracted on the RAM disk on drive X Therefore if the PC is shut down the log files will be lost It is recommended that necessary log files should be stored in an external media according to the procedure described in section 3 4 5 3 34 4 5 Test Log Management Screen If you press the LOG button on the Diagnostics screen the following log management screen opens This function saves te...

Page 225: ...heck boxes of the log files are checked Also if you click the ALL Clear button all the checkmarks in the check boxes are cleared 2 2 If you click the Save button the destination selection screen is displayed Select the destination and click the OK button Note The storages to be displayed as output destination is only USB memory and floppy drive Warning Message If no log file is selected the follow...

Page 226: ...3 If a destination confirmation message is displayed click the OK button 2 4 If the log file is successfully saved to the destination the following confirmation screen is displayed and click the OK button 2 5 After saving the log files click the Close button to close the Management screen ...

Page 227: ... Menu This section explains System Utility screen 3 34 5 1 Explanation of Each Item Utility Item A list of the utilities that this T D supports Detail Explanation of each utility is described If you point to the utility which you wish to execute and click it the utility starts Utility item Detail of utility ...

Page 228: ...creen is displayed Press the arrow keys to operate on the multi boot screen Move the cursor to the desired item and press the Enter key WindowsPE T D Starts up WindowsPE and then starts WinPE T D FreeDOS Displays the following screen if FreeDOS is selected Use the arrow keys to operate on the screen Move the cursor to FreeDOS for TD and press the Enter key If reboot is selected the PC is rebooted ...

Page 229: ... this tool is run the content of the USB memory is cleared Use the USB memory with 512MB or more Operational Procedure 1 The device type checks the USB device 2 Click the START button 3 Creation of the USB memory for TOSHIBA Test Diagnostic is started Error Message Description There is no WinPE folder The folder to be copied does not exist Reading from the CD may have failed DISKPART failed The DI...

Page 230: ...ation are not displayed in that case The following screen displays the SMART information of the first HDD When two HDDs are connected and the current checkbox is changed to Disk2 the SMART information of the second HDD is displayed Drive Select Checkbox for selecting a HDD Attribute ID and Name Displays Attribute ID and the content of the Attribute IDs Data value Displays Attribute value and Worst...

Page 231: ...s for which alternative processing was performed 7h Seek error rate Rate of seek errors 8h Seek time Performance Processing time of sequential seek and random seek 9h Power on hours Power on hour after the factory setting Ah Spin retry count Number of retires of spinning up within the prescribed rate Ch Device power cycle count Number of power on power off operations of HDD C1h Load Unload cycle c...

Page 232: ...es Maintenance Manual 960 796 CONFIDENTIAL 3 115 C7h UltraDMA CRC error count Number of CRC errors occurred during data transference in the UltraDMA mode DFh Load Unload retry count Number of reloads of more than a certain amount of times ...

Page 233: ...ddress Detail Mode This test mode performs a read test to all the data indicated by 5000 addresses picked out between the first address and the last address 2 Test screen Test address Displays the address LBA of the test currently performed Drive information Displays the drive number of the test currently performed Progress status Displays the progress status of the test with the progress bar 3 Re...

Page 234: ...ion Remarks Read Hdd Create File Error Address XX Failed in opening of HDD driver XX is LAB value The HDD driver may not be normal or installed Read Hdd Set File Pointer Error Address XX Failed in the HDD file pointer setting command XX is LAB value Read Hdd Command Error Address XX Failed in the HDD read command XX is LAB value Read Hdd Check Size Error Address XX The size read by the HDD read co...

Page 235: ...is test mode performs the read test to first 2000 files on the drive 2 Test screen File Name Displays the name of the file being verified with full path 3 Result judgment Both of PASS and FAIL are not displayed anywhere on the HDDL screen The result is reflected to the log on the WinPE T D screen In the case of PASS The result is displayed as OK in the Result field on the WinPE T D screen In the c...

Page 236: ...Simple Mode This test mode only executes Address Test and Stack High Low test Detail Mode This test mode also executes Address Test and Stack High Low test as well as Bust Transfer test 2 Test screen Memory information Displays the memory capacity reserved for the test and the total free memory Test detail Displays the detail of the test being executed in the order of Address Test Stack HIght Low ...

Page 237: ...S Count on the test screen is zoomed in and NG is displayed in the Result field on the WinPE T D screen The detail of the error is printed to the log of WinPE T D More details are as shown below Message Explanation Remarks Memory Compar Error Address Test An error occurred during Address Test Memory Compar Error Stack High Low Test An error occurred during Stack High Low Test Memory Compar Error B...

Page 238: ...ares it with the original file Detail Mode This test mode creates a 12 MB file Write reads the file and compares it with the original file In the case of the following drive configuration this test is performed only to the F drive Name Disk Type Drive Type 3 5 inch FD A 3 5 inch floppy disk FDD Local disk C Local disk HDD DVD drive D CD drive CD Local disk E Local disk HDD Removal disk F Removal d...

Page 239: ...unt on the test screen is zoomed in and OK is displayed in the Result field on the WinPE T D screen In the case of FAIL The Error Count on the test screen is zoomed in and NG is displayed in the Result field on the WinPE T D screen The detail of the error is printed to the log of WinPE T D More details are as shown below Message Explanation Remarks File Access Error xx Failed in the file access xx...

Page 240: ... it is terminated Simple Mode This test mode reads 64MB data and compares it with the original data Detail Mode This test mode reads 192MB data and compares it with the original data 2 Test screen Addressing Data display Displays the memory address of the test data The test data is a collection of data blocks separated by 32K bytes and the display ranges from the data address 00000001 to the Simpl...

Page 241: ...K is displayed in the Result field on the WinPE T D screen In the case of FAIL The Error Count on the test screen is zoomed in and NG is displayed in the Result field on the WinPE T D screen The Addressing data of the data in which an error occurred is printed to the log of WinPE T D When an error occurs at 000007FF ODD ERROR0000 2008 09 10 12 00 00 000007FF ...

Page 242: ...ne Simple Mode transmit 32 packet sizes data via the LAN line and confirm that a response can be received normally Detail Mode transmit 198 packet sizes data via the LAN line and confirm that a response can be received normally 2 Test Screen LAN Card information Displays the name of LAN card MAC address and IP address Progress status Displays the progress status of the test with the progress bar 3...

Page 243: ...n IP is not assigned or the test is conducted with a LAN card WSAStartup failed xx In use API error xx indicates error code failed to set recv timeout xx In use API error xx indicates error code failed to set send timeout xx In use API error xx indicates error code Invalid in address xx In use API error xx indicates IP address send to failed xx In use API error xx indicates error code Wrote xx byt...

Page 244: ...e ALU and FPU operations and check that the results are correct 2 Test screen Test detail The test details under execution are displayed It displays in order of ALU TEST and FPU TEST Progress status Displays the progress status of the test with the progress bar 3 Result judgment Check whether the calculation result is the same as expected one In the case of PASS The PASS Count display on the test ...

Page 245: ... Manual 960 796 The detail of the error is printed to the log of WinPE T D More details are as shown below Message Explanation Remarks The ALU test made an error An error occurred duringprocessing of ALU The FPU test made an error An error occurred duringprocessing of FPU ...

Page 246: ...etail Mode This test mode performs display of test items in the Simple mode as well as random drawing of circles squares and lines 2 Test screen Example of a test screen 3 Result judgment The operator judges PASS or FAILE by visual check However unless program error occurs OK is displayed in the Result field on the WinPE T D screen In the case of PASS The PASS Count display on the test screen is z...

Page 247: ...h the original file Detail Mode This test mode creates a 384 KB file Write reads the file and compares it with the original file 2 Test screen Test detail The drive under test execution is displayed Progress status Displays the progress status of the test with the progress bar 3 Result judgment In the case of PASS The PASS Count display on the test screen is zoomed in and OK is displayed in the Re...

Page 248: ...th the specified size xx indicates error code This message also appears when no floppy disk is in the floppy disk drive Open File Error Code xx Failed in opening the file zx indicates file code Write File Error Code xx Failed in writing to the file zx indicates file code Note The test causes error if the floppy disk is write protected Make sure that the floppy disk is not write protected ...

Page 249: ...2 MB file Write reads the file and compares it with the original file 2 Test screen Test detail The drive under test execution is displayed Progress status Displays the progress status of the test with the progress bar 3 Result judgment This test is regarded as 1PASS when every access to the files in all of the devices connected to the PC is successful If an error occurs even in a device the error...

Page 250: ... The detail of the error is printed to the log of WinPE T D More details are as shown below Message Explanation Remarks File Access Error xx Failed the file access xx indicates drive name Space size Error Code xx There is no sufficient free space for the file with the specified size xx indicates drive name ...

Page 251: ... order 5 seconds Detail Mode tests at intervals of order 10 seconds The test content is to verify that there is no difference between the calculated estimated time and really taken time 2 Test screen A clock will be set 10 seconds ago in 2000 and inspection will be started The time is displayed every one second on the screen All the displays are updated at once as the time reaches the year 2000 Mo...

Page 252: ... zoomed in and OK is displayed in the Result field on the WinPE T D screen In the case of FAIL The Error Count on the test screen is zoomed in and NG is displayed in the Result field on the WinPE T D screen The information of the time at which an error occurred is printed to the log of WinPE T D More details are as shown below The following example indicates that a time difference of 2 seconds has...

Page 253: ...al 960 796 3 34 6 12 KEYBOARD Test 1 Test content The keyboard of PC is a test which judges whether it operates normally Simple Mode Detail Mode The same operation is carried out whichever it chooses 2 Test screen The arrangement of a keyboard is displayed on the display of PC ...

Page 254: ...orrectly the object key on a display will be eliminated 2 When redoing a keyboard test the Refresh button arranged at the screen lower left is pressed Next it returns to the state immediately after starting Note The check of the FN key should press FN and F3 simultaneously It does not react even if it presses only the FN key ...

Page 255: ...aintenance Manual 960 796 The keyboard which can be tested is two kinds US Keyboard A4 Mode and US Keyboard A4 Mode 10Key Mode When you test a keyboard with a ten key choose US Keyboard A4 Mode 10Key Mode by the combo box of the keyboard layout upper left stage ...

Page 256: ...is pressed before all the keys are pressed The thing in which the operator made the mistake is told OK Although the keyboard test is not ended it is considered as success Cancel It returns to a keyboard test screen If all the keys are eliminated it becomes impossible in addition to choose the Fail button In the case of PASS The PASS Count display on the test screen is zoomed in and OK is displayed...

Page 257: ... 796 3 34 6 13 Mouse Test 1 Test content The Mouse of PC is a test which judges whether it operates normally Simple Mode Detail Mode The same operation is carried out whichever it chooses 2 Test screen If a mouse test start is carried out the above mentioned screen will be displayed ...

Page 258: ...er it is simultaneously displayed on the corresponding section of a right hand side mouse illustration by coloring 2 Press the Refresh button at the lower left of a screen to redo a mouse test It returns to the initial screen of a test 3 The cursor position is expressed in the lower part of a screen as X coordinates and Y coordinates 4 Test items other than the cursor position become effective onl...

Page 259: ...l completed The thing in which the operator made the mistake is told OK Although the keyboard test is not ended it is considered as success Cancel It returns to a keyboard test screen When the item to the mouse tests 1 9 is eliminated it becomes impossible moreover to choose the Fail button In the case of PASS The PASS Count display on the test screen is zoomed in and OK is displayed in the Result...

Page 260: ...ting FreeDOS T D is as follows Note Start the machine after connecting the FDD If the FDD is connected to the machine after FreeDOS T D started it does not recognize the FDD 3 35 1 1 Test device configuration Devices to be tested and Test devices Abbreviated names CPU Central Processing Unit RAM Random access memory ROM Read only memory TIM Real Timer Backup memory 128bytes CRT Display unit ...

Page 261: ...nd Diagnostics 3 144 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 HDD Hard disk drive KB Keyboard FDD Floppy disk drive 3 35 1 2 Test program configuration This test program is configured as below ...

Page 262: ... display DISPLAY 4 01 02 03 04 05 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD FDD 5 01 02 03 04 05 Sequential read Sequential read write Random address data Write specified address Read specified address 6 7 HDD 8 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Wr...

Page 263: ... then the test program is loaded and the following test selection screen is displayed Refer to section 4 2 2 for details Use the Up or Down cursor key to select your desired item and press the Enter key If you select 1 on the above screen the test menu for selecting each test is displayed In addition items 5 7 indicate the tasks to be supported by this T D Note Pressing the Esc key or selecting 0 ...

Page 264: ... the Enter key 1 9 Select the subtest menu described in section 4 2 3 88 Specifies the number of error retries 0 255 99 Redisplays the main menu screen in section 4 2 1 Pressing Esc is also considered valid If either test item of 5 FLOPPY DISK TEST or 8 HARD DISK TEST is executed from the test menu the following requirements have to be set 1 FLLPPY DISK TEST The following message will appear Selec...

Page 265: ...mpare error is detected Select 1 or 2 1 The dumped data is not displayed on the screen even if a data compare error occurs Only pressing the Enter key is also considered valid 2 The dumped data is displayed on the screen when a data compare error occurs This message is used to select whether or not the HDD status is displayed on the screen The HDC status is described in section 3 20 Select 1 or 2 ...

Page 266: ...ST MENU the following sub menu is displayed Use the Up or Down cursor key to select your desired item and press the Enter key When you select any subtest item you are taken to the test mode described in the detail of each test function in section 4 6 Pressing the Esc key or selecting 99 returns to the test selection screen described in section 3 31 4 2 2T ...

Page 267: ... keys to select either of Yes No and press Enter Pressing the Esc key returns to the subtest selection screen described in section 4 2 3 YES When the current test cycle is finished the pass counter is incremented by 1 and the next test cycle stops NO When the current test cycle is finished the test is terminated and the subtest selection screen is redisplayed 2 ERROR STOP YES When an error occurs ...

Page 268: ...ON １ Test end The test ended Select a subtest ２ Continue The next step will be executed ３ Retry The error step will be retried 3 Discontinuing a test If you press the Ctrl Alt Break keys during a test the test is discontinued and the screen returns to the subtest menu described in section 3 31 4 2 3 ...

Page 269: ...OR ERROR 2 ROM THORMISTOR ERROR 3 MEMORY 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR KEYBOARD FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HUB GET DESCR ERROR DESCR HUB SET FEATURE ERROR P ON HUB GET STATUS ERROR HUB SET FEATURE ERROR RE...

Page 270: ...UFFER ERROR HDD 05 07 09 0B BB 08 01 02 04 10 20 40 80 11 AA CC E0 0A EE DA 12 HDD HDC NOT RESET ERROR HDD DRIVE NOT INITIALIZE HDD DMA BOUNDARY ERROR HDD BAD TRACK ERROR HDD UNDEFINED ERROR HDD OVERRUN ERROR DRQ ON HDD BAD COMMAND ERROR HDD ADDRESS MARK NOT FOUND HDD RECORD NOT FOUND ERROR HDD ECC ERROR HDD HDC ERROR HDD SEEK ERROR HDD TIME OUT ERROR HDD ECC RECOVER ENABLE HDD DRIVE NOT READY HDD...

Page 271: ...SB memory The operation guide is displayed at the bottom of the screen and the error status names are displayed on the right side of the screen The error information on the screen can be processed respectively with each key of the 1 to 9 keys In the case of error retry OK R is added before the error status However the error count is not incremented 6 B Read FD Log Read 7 B Write FD Log Write 8 C R...

Page 272: ...the devices capable of unattended operation The name of test device and the number of subtest being tested are displayed on the screen during a test The following table indicates the test items Test Name Sub test No Memory Display Real Timer HDD 01 Conventional Memory 02 Protected Mode 04 Stress Test 01 VRAM read write for VGA 02 Backup memory 01 Sequential read ...

Page 273: ... task No 7 the following FDD utility selection menu is displayed Use the Up and Down cursor keys to select your desired item and press the Enter key If you press the Esc key or select 9 the screen returns to the main menu described in section 4 2 1 1 DUMP This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display ...

Page 274: ...tes a constant data to conventional memory 0 to 640 KB then reads the new data and compares the result with the original data With regard to the test memory content save the data to the test memory before the test and restore it after the test Details of Test 1 1 This subtest performs a test data write read compare operation to the work memory 640KB from 0000 0000 to 9000 FFFF in the real mode The...

Page 275: ...p 4 Constant Data Test Write double words of the data to the whole of the data in 64KB units then read double words of the written data and compare the result with the original data Test data FFFFFFFFh 00000000h 80018001h Step 5 Address Pattern Test Write double words of the data to the address pattern data read double words of the written data and compare the result with the original data Test da...

Page 276: ...o the test memory before the test and restore it to the former address after the test Coincidence assurance of the memory content Details of Test This subtest displays the number of memory accesses within the same time in both of Cache ON and Cache OFF by the counter Check that the benchmark speed is high when the cache is used 4 Stress This subtest writes or reads constant data and address data f...

Page 277: ...IAL Qosmio F60 Series Maintenance Manual 960 796 JMP Read and Compare Step 7 JMP Write Address pattern 2 1 4 3 4 increment 0 1 2 decrement JMP Read and Compare Step11 Dword Transfer Data is an 32 bit shift data Step 11 bit reversed pattern ...

Page 278: ...st 1 Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The 88 key compatible with the 106 key is not tested because this key operating in overseas mode uses the different character code table Not for Japan model ...

Page 279: ...est displays bands of gradations for mixed colors then for red green and blue Next it displays eight solid colors full screen red semi red green semi green blue semi blue white and semi white Each color displays for three seconds 4 Gradation Mode test for VGA This subtest displays gradations for following modes To change the mode press Enter It automatically judges vesa mode supported by each mode...

Page 280: ...ＤＢ５ＡＤＡＤ Repeated data after the second sector 2 3 Random address data This subtest writes random data to random addresses on all tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data 20 times pass Test sector 1 4 Write specified address This subtest writes the data specified by an operator to a specified track head and address TEST DATA TRACK NO HEA...

Page 281: ... 1 Result Status 1 2 Result Status 2 3 Cylinder Address 4 Head Address 5 Sector Address 6 Number of Bytes Sector Result Status 0 7 6 5 4 3 2 1 0 IC1 IC0 SE EC NR HD US1 US0 IC1 IC0 Interrupt Code bits 00 normal 01 abnormal 10 invalid CMD 11 abnormal FDD ready SE Seek end EC Equipment check track 0 is detected NR Not ready HD Head address US1 US0 Unit select ...

Page 282: ... EN DE OR ND NW MR EN End of Cylinder DE Data error OR Over run DMAC ND No data NW Not writable MA Missing address mark Result Status 2 7 6 5 4 3 2 1 0 CM DD NC SH SN BC MD CM Control mark DD Data error data field NC No cylinder SH Scan equal hit SN Scan not satisfied BC Bad cylinder MD Missing address mark data field ...

Page 283: ...ays the HDD can be read Forward sequential Reverse sequential Random 3 Random address data This subtest writes random data in a random length to random addresses This data is then read and compared to the original data 4 Cross talk peak shift This subtest writes eight types of worst pattern data listed below to a cylinder then reads the data while moving from cylinder to cylinder Test the data int...

Page 284: ...s data which has been written to a specified cylinder and head on the HDD 8 Sequential write This subtest writes specified 2 byte data to all of the cylinders on the HDD 9 W R C specified address This subtest writes data to a specified cylinder and head on the HDD then reads the data and compares it to the original data HDC Status An error occurs during the HDD test the following message is displa...

Page 285: ...HDD does not accept the command 1 HDD is ready 5 DWF write fault 0 Write is successful 1 Write error 4 DSC seek complete 0 Seek error 1 Seek normal termination 3 DRQ data request 0 No data transfer request 1 Data transfer being requested 2 COR corrected data 0 Not used 1 Data error occurrence 1 IDX index 0 Not used 1 Index detection 0 ERR error 0 Normal termination 1 End with error ...

Page 286: ...K BadBlockMark 0 Not used 1 Defective block mark detection 6 UNC uncorrectable 0 No uncorrectable data error 1 Uncorrectable data occurrence 5 4 IDN identification 0 Not used 1 No ID field 3 2 ABT about 0 Not used 1 Illegal command or command abort 1 TK0 track zero 0 Track 0 detection 1 Track 0 not detection When recalibrated 0 0 ...

Page 287: ...r or clock function 2 Backup memory This subtest writes the data for 1bit ON 01 02 04 80h and 1bit OFF FE FB FB 7Fh and AAh 55h to 114 bytes of addresses from 0E to 7Fh reads the written data and compares the result with the original data 3 Real time carry Set the constant value as below and check carry of the timer Month Date Year Hour Min Sec 12 31 2008 23 59 58 ...

Page 288: ... r Manufacturer of PC Product Nam e Product name of PC Part Number Part number of PC Serial Number Serial number of PC BIOS Version BIOS version of PC CPU Name0 Name of the first CPU mounted in PC CPU Clock0 Current Clock of CPU Max Clock CPU Socket0 Name of CPU socket CPU Description0 Name of CPU processor CPUID Family Model Stepping L2 Cache0 Second cache of CPU CPU Name1 Name of the second CPU ...

Page 289: ... Flash Disk Name of USB flash disk and its capacity GB ODD0 Name of ODD and media type FDD Name of FDD Key Board Name of keyboard Mouse Name of mouse Other Disk Name of HDD other than IDE IEEE1394 and USB and its capacity 3 36 1 2 Test conditions The following table lists the test statuses Item Name Description T D Version Version of WindowsPE T D Test mode Indicates the test mode When a test is p...

Page 290: ... Simple Mode Displays the result of the test performed in the Simple mode indicates that the test is OK indicates that there is any problem in the test Detail Mode Displays the result of the test performed in the Detail mode indicates that the test is OK indicates that there is any problem in the test Heart Run Displays the result of heat run test The current version does not support it Comment Di...

Page 291: ...rom the built in ODD For the models in which ODD is not built boot the system from the USB memory 3 VIDEO Test If the VIDIO test and other test are executed simultaneously Multitasking the test status cannot be shown on the WinPE T D main screen due to the VIDIO test 4 LAN Test To conduct the LAN test be sure to connect the LAN router with DHCP to the PC Do not connect the LAN router to the extern...

Page 292: ...imer Test If the Timer test and other test are executed simultaneously Multitasking the error time displayed in the test log is not displayed correctly 8 CD Boot After Winpe is selected on the Multiboot selection screen when the system is booted from the CD the Press any Key to boot from CD or DVD message is displayed but only the ENTER key is valid 3 37 3 Notices and Restrictions Freedos 1 USB Bo...

Page 293: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...

Page 294: ...エラースタイルが定義されていません Replacement Procedures 4 ii CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 4 ...

Page 295: ...Rewritable 4 26 4 10 SW board 4 29 4 11 Touch sensor 4 31 4 12 LED board 4 32 4 13 TP board 4 34 4 14 Touch pad TB board 4 36 4 15 RTC battery 4 40 4 16 Bluetooth module 4 42 4 17 Wireless LAN card 4 44 4 18 Microphone harness 4 46 4 19 LCD assembly Base assembly 4 47 4 20 Hinge cover 4 51 4 21 Brake hinge LOW R 4 53 4 22 RGB harness 4 54 4 23 JK board 4 57 4 24 HDD harness 4 59 4 25 System board ...

Page 296: ...e memory module 4 21 Figure 4 11 Removing the fan hood 4 22 Figure 4 12 Removing the keyboard holder 4 23 Figure 4 13 Removing the keyboard 4 24 Figure 4 14 Removing the optical disk drive 1 4 25 Figure 4 15 Removing the optical disk drive 2 4 26 Figure 4 16 Removing the optical disk drive 3 4 27 Figure 4 17 Removing the cover assembly 1 4 29 Figure 4 18 Removing the cover assembly 2 4 30 Figure 4...

Page 297: ... wireless USB card 4 60 Figure 4 39 Removing the MDC 4 62 Figure 4 40 Removing the FM tuner 4 64 Figure 4 41 Removing the RTC battery 4 66 Figure 4 42 Removing the system board 1 4 69 Figure 4 43 Removing the system board 2 4 70 Figure 4 44 Removing the VGA fin SPURS fin 4 72 Figure 4 45 Removing the VGA SPURS 4 73 Figure 4 46 Removing the VGA 4 74 Figure 4 47 Removing the North bridge fin CPU fin...

Page 298: ...ry latch 1 4 98 Figure 4 65 Removing the battery lock battery latch 2 4 99 Figure 4 66 Removing the LCD mask 4 100 Figure 4 67 Removing the FL inverter 4 101 Figure 4 68 Removing the LCD unit 4 102 Figure 4 69 Removing the brake hinge left and right 4 103 Figure 4 70 Removing the LCD cable 4 104 Figure 4 71 Removing the LCD support plate up 4 106 Figure 4 72 Removing camera module 4 107 Figure 4 7...

Page 299: ...may not be necessary to remove all the FRUs in order to replace one The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed The numbers in the chart indicate the relevant section numbers in this manual In all cases when removing an FRU the battery pack must also be removed When repairing an FRU that is the potential cause of a computer fault u...

Page 300: ... エラースタイルが定義されてい Chart Notation The chart shows the case for the following example Removing a Optical disk drive All FRUs down to the 4 2 Battery pack to 4 8 Cover assembly must be removed 4 2 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 301: ...in advance when replacing the following item ITEM Parts List ITEM No PART NAME Quantity COVER ASSY 1 TOUCH SENSOR 1 COVER ASSY TOUCH PAD 1 ITEM Parts List ITEM No PART NAME Quantity LCD COVER ASSY 1 CAMERA MODULE 1 LCD COVER ASSY 2 4 5 2GHZ ANTENNA 1 Parts which can not be reused are 1 Touch sensor 2 Touch pad 3 Camera module and 4 Wireless LAN antenna 2 4 5 2GHZ ANTENNA ...

Page 302: ... WL LAN 802 11a g n 10 A WL LAN 802 11a g n 10 B WL LAN 802 11b g 10 C Wireless LAN card WL LAN 802 11a g n 15 RTC battery BTN N H BATTERY 19 Optical disk drive DVD SUPER MULTI DRIVE 45 HDD harness S ATA HARNESS 46 2 4 5 2GHZ ANTENNA 47 Wireless LAN antenna 2 4 5 2GHZ ANTENNA 50B Brake hinge L BH L ASSY 50C Brake hinge R BH R ASSY 67 Unit dual pad TPAD PLT FP ASSY S01 M2 0 3C S THIN HEAD T SCREW M...

Page 303: ...om the power source 2 As the battery installed to the computer is typically already charged the risk of electric shock remains even when the AC adapter is unplugged from the socket To prevent electric shock always take off any metal jewelry or accessories such as necklaces bracelets or rings before working on the computer Never work with wet or moist hands 3 Take care not to injury yourself on any...

Page 304: ...erform the diagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault 5 Do not perform any unnecessary work Always work in accordance with the disassembly and reassembly procedures in this manual 6 Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work 7 Disassembling requires the removal ...

Page 305: ...cable is fixed in the correct position Pull the cable to ensure that it is securely connected For spring connectors lift up the stopper frees the cable and allow it to be pulled out To reconnect hold the stopper in the up position and insert the cable then lower the stopper to secure the cable Pull the cable to ensure that it is securely connected For back flip connectors lift up the flip plate fr...

Page 306: ...eft over Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment For your safety and the safety of the people around you it is important that you use Electrostatic Discharge ESD equipment Correctly utilizing of the equipment increases the percentage o...

Page 307: ...tely an electric screwdriver is recommended M2 0 2mm 0 167 N m 1 7 kgf cm M2 5 2 5mm 0 294 N m 3 0 kgf cm M3 0 3mm 0 549 N m 5 6 kgf cm NOTE To prevent damage to THIN HEAD screws use type 0 bit philips screwdriver Use however the PH point size 1 screwdriver for screws fixing the memory slot cover and keyboard Press along the axis of the screwdriver while turning the screw This is because the conta...

Page 308: ...screws Brown Odd numbered length screws White Grip area Special length screw Blue Special grip Even numbered length screws Yellow Odd numbered length screws Pink Special length screw Green Special length screw means screws whose length is indicated in an integral number to the first decimal places such as 2 5 mm 2 8 mm and so on 4 10 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 309: ...f the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw type Screw length mm Screw shape B Bind screw F Flat head screw S Super thin head screw T Tapping screw U Other screws Unique screws pan head stud etc Example B6 6mm BIND screw Screw color material B Black Nickel C Silver Non Hexavalent Chromate U Other screws Unique screws such ...

Page 310: ...he battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and all external devices from the computer 3 Turn the computer upside down 4 Slide the battery latch in the direction of the arrow in the figure below 5 Insert your finger into the slit and remove the battery pack Battery pack Slit Battery latch Figure 4 1 Removing the battery pack NOTE Dispose of the used battery pac...

Page 311: ...ack may explode if not fitted operated handled or disposed correctly Dispose always the used battery pack in accordance with the laws and ordinances of your local authority Use only the batteries approved by Toshiba NOTE Check visually the battery terminals and clean off any dirt with a dry cloth 1 Turn off the power of the computer 2 Disconnect the AC adapter and all external devices from the com...

Page 312: ...w and refer to Figure 4 2 1 Slide the latch in the direction of the arrow in the figure below and remove the B CAS card from the card slot Latch B CAS card Figure 4 2 Removing the B CAS card Installing the B CAS card To install the B CAS card follow the steps below and refer to Figure 4 2 4 14 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 313: ...dge Media manual or the manuals of the computer system you are using 1 Push the Bridge media It will pop out partly when you release so pull out the card For an instance SD card is described in the figure 4 3 Bridge media SD card Figure 4 3 Removing the Bridge media Installing the Bridge media To install the Bridge media follow the steps below and refer to Figure 4 3 1 Insert the Bridge media and ...

Page 314: ...nals Any dirt on the terminals may cause memory access problems Never press hard or bend a memory module Removing the memory module To remove the memory module confirm that the computer is shut down Then follow the steps below and refer to Figure 4 4 and 4 5 1 Loosen the screw securing the memory cover 2 Insert your finger into the slit and remove the memory cover Screw Memory cover Slit Figure 4 ...

Page 315: ...r does not boot when a memory module is not installed into the slot A Never press hard or bend a memory module 1 Insert the memory module s into the connector on the computer slantwise and press it to connect firmly CAUTION After installing the memory module make sure that the memory module is secured with the left and right latches 2 Install the memory cover and secure it with the screw 3 When th...

Page 316: ...Take care not to press on the top or bottom of a HDD Pressure may cause data loss or damage to the device 1 Remove the following screw securing the HDD cover M2 5 4B FLAT HEAD screw 1 2 Insert your finger into the slit and remove the HDD cover M2 5x4B FLAT HEAD HDD cover Slit Figure 4 6 Removing the HDD cover 4 18 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 317: ...ess HDD HDD harness Figure 4 7 Removing the HDD Installing the HDD To install the HDD follow the steps below and refer to Figure 4 6 and 4 7 1 Connect the HDD to the connector on the HDD harness and lay the HDD down into the slot 2 Set the HDD cover and secure it with the following screw M2 5 4B FLAT HEAD screw 1 QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 19 ...

Page 318: ...refer to Figure 4 8 to 4 10 CAUTION As the keytop may fall out when handling the keyboard always hold it by the frame and do not touch the keytop 1 Turn over the computer and open the display 2 Release the latches and remove the KB holder KB holder Figure 4 8 Removing the keyboard holder 4 20 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 319: ... plate securing the keyboard M2 5 3C S THIN HEAD screw 3 4 Lift the upper side of the keyboard while releasing the latch and turn the keyboard face down on the palm rest M2 5x3C S THIN HEAD KB hold plate Keyboard M2 5x3C S THIN HEAD Latch Figure 4 9 Removing the keyboard 1 QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 21 ...

Page 320: ... 1 Place the keyboard on the palm rest with its face down Connect the keyboard cable to the connector CN3230 on the system board 2 Turn the keyboard face up and put it on the computer while engaging the latches Make sure that latches of the under side are put in the holes and there is no space between the keyboard and the computer 3 Secure the keyboard with the following screws and KB hold plate M...

Page 321: ... 13 1 Close the display and turn over the computer 2 Disconnect the TV tuner antenna cable and speaker harness from the connectors on the TV tuner and CN6150 on the system board When replacing the TV tuner antenna cable speaker or system board 3 Remove the following screws securing the cover assembly M2 5 6B FLAT HEAD screw 12 Described as 6 in the figure M2 5 10B FLAT HEAD screw 6 Described as 10...

Page 322: ...ement Procedures エラースタイルが定義されてい 4 24 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 Figure 4 11 Removing the cover assembly 1 6 10 16 6 16 16 6 6 6 6 6 6 6 6 6 6 10 Speaker harness TV tuner antenna cable CN6150 10 10 10 10 ...

Page 323: ...N9570 CN3240 CN3242 and CN3241 on the system board 6 Remove the following screws securing the cover assembly M2 5 10B FLAT HEAD screw 3 TP board harness Connected to CN3241 TB board FFC Connected to CN3240 Touch sensor FFC Connected to CN9650 M2 5x10B FLAT BIND M2 5x10B FLAT BIND SW board FFC Connected to CN3390 LED board FFC Connected to CN3242 M2 5x10B FLAT BIND Figure 4 12 Removing the cover as...

Page 324: ...Procedures エラースタイルが定義されてい 7 Remove the cover assembly from the base assembly while releasing the latches Cover assembly Base assembly Figure 4 13 Removing the cover assembly 3 4 26 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 325: ...ATOR 2 Connect the touch sensor FFC SW board FFC TB board FFC LED board FFC and TP board harness to the connectors CN9650 CN3390 CN9570 CN3240 CN3242 and CN3241 on the system board 3 Secure the cover assembly with the following screws M2 5 10B FLAT HEAD screw 3 4 Close the display and turn over the computer 5 Connect the TV tuner antenna cable and speaker harness to the connectors on the TV tuner ...

Page 326: ...エラースタイルが定義されていません Replacement Procedures エラースタイルが定義されてい 4 28 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 M2 5 16B FLAT HEAD screw 3 Described as 16 in the Figure 4 11 ...

Page 327: ...table Removing the Optical disk drive To remove the optical disk drive follow the steps below and refer to Figure 4 14 and 4 15 1 Turn over the computer and open the display 2 Pull out the optical disk drive assembly from the slot Optical disk drive assembly Figure 4 14 Removing the optical disk drive 1 QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 29 ...

Page 328: ... ODD rear bracket M2 0 2 7C Unique screw 2 4 Remove the following screw and ODD side bracket M2 0 3C S THIN HEAD screw 1 ODD rear bracket M2 0x2 7C Unique ODD side bracket M2 0x3C S THIN HEAD Figure 4 15 Removing the optical disk drive 2 4 30 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 329: ...e ODD rear bracket to the optical disk drive and secure them with the following screws M2 0 2 7C Unique screw 2 3 Set the ODD side bracket to the optical disk drive and secure them with the following screw M2 0 3C S THIN HEAD screw 1 4 Insert the optical disk drive assembly into the slot of the base assembly CAUTION When the optical disk inside the optical disk drive can not be ejected because of ...

Page 330: ...ollow the steps below and refer to Figure 4 17 1 Remove the following screw and SW board M2 5 4B FLAT HEAD screw 1 2 Disconnect the SW board FFC from the connector on the SW board M2 5x4B FLAT HEAD SW board FFC SW board Insulator Figure 4 17 Removing the SW board 4 32 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 331: ...ENTIAL 4 33 Installing the SW board To install the SW board follow the steps below and refer to Figure 4 17 1 Connect the SW board FFC to the connector on the SW board 2 Set the SW board to the slot of the cover assembly and secure it with the following screw M2 5 4B FLAT HEAD screw 1 3 Arrange the SW board FFC under the insulator ...

Page 332: ...e touch sensor Touch sensor FFC Touch sensor Guide Insulator Figure 4 18 Removing the touch sensor NOTE Do not reuse the touch sensor Be sure to use a new touch sensor Installing the Touch sensor To install the Touch sensor follow the steps below and refer to Figure 4 18 1 Connect the touch sensor FFC to the connector on a new touch sensor 2 Stick the touch sensor along the guide and arrange the t...

Page 333: ... remove the LED board follow the steps below and refer to Figure 4 19 1 Remove the LED board from the guide of the cover assembly 2 Disconnect the LED board FFC from the connector on the LED board LED board Hole Guide Guide LED board FFC Figure 4 19 Removing the LED board QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 35 ...

Page 334: ...nce Manual 960 796 Installing the LED board To install the LED board follow the steps below and refer to Figure 4 19 1 Connect the LED board FFC to the connector on the LED board 2 Set the SW board to the guides of the cover assembly 3 Pass the SW board FFC through the hole of the cover assembly ...

Page 335: ...ard follow the steps below and refer to Figure 4 20 1 Remove the following screw and TP board M2 0 4B S THIN HEAD screw 1 2 Disconnect the TP board harness from the connector on the TP board M2 0x4B S THIN HEAD TP board TP board harness Guide Insulator Figure 4 20 Removing the TP board QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 37 ...

Page 336: ...96 Installing the TP board To install the TP board follow the steps below and refer to Figure 4 20 1 Connect the TP board harness to the connector on the TP board 2 Set the TP board to the guide and secure it with the following screw M2 0 4B S THIN HEAD screw 1 3 Arrange the TP board harness under the insulator ...

Page 337: ...nnect the TB board FFC from the connector CN3340 on the TB board 2 Disconnect the touch pad FFC from the connector CN9530 on the TB board and connecter on the touch pad 3 Turn up the insulator and remove the following screws M2 0 4B S THIN HEAD screw 2 TP board FFC CN9530 Touch pad FFC Insulator CN3340 M2 0x4B S THIN HEAD Insulator M2 0x4B S THIN HEAD Insulator Figure 4 21 Removing the touch pad T...

Page 338: ...Replacement Procedures エラースタイルが定義されてい 4 Remove the touch pad plate and TB board from the slot Touch pad plate TB board Figure 4 22 Removing the touch pad TB board 2 4 40 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 339: ...re 4 23 Removing the touch pad NOTE Do not reuse the removed touch pad Be sure to use a new touch pad Please prepare required parts in advance when replacing the following item ITEM Parts List ITEM No PART NAME Quantity COVER ASSY 1 TOUCH SENSOR 1 COVER ASSY TOUCH PAD 1 QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 41 ...

Page 340: ...e slot of the cover assembly in place 2 Set the touch pad plate and TB board to the slot of the cover assembly in place 3 Turn up the insulator and secure the touch pad plate and TB board with the following screws M2 0 4B S THIN HEAD screw 2 4 Connect the touch pad FFC to the connector CN9530 on the TB board and connecter on the touch pad 5 Connect the TB board FFC to the connector CN3340 on the T...

Page 341: ...y To remove the RTC battery follow the steps below and refer to Figure 4 24 1 Disconnect the RTC battery harness from the connector CN4632 on the system board 2 Remove the RTC battery insulator RTC battery is in the insulator from the slot 3 Remove the RTC battery from the RTC battery insulator RTC battery insulator RTC battery RTC battery harness CN4632 Figure 4 24 Removing the RTC battery 4 40 C...

Page 342: ...nd set the RTC battery on the RTC battery insulator CAUTION Do not put the RTC battery harness on the RTC battery Do not stick the RTC battery insulator on the ICs of the system board Stick the RTC battery insulator as shown in the figure below RTC battery insulator 2 Wrap the RTC battery with the RTC battery insulator 3 Connect the RTC battery harness to the connector CN4632 on the system board Q...

Page 343: ...onnect the Bluetooth harness from the connector CN4440 on the system board 2 Remove the following screw and Bluetooth holder with the Bluetooth module M2 0 4B BIND screw 1 3 Remove the Bluetooth module from the Bluetooth holder M2 0x4B BIND Bluetooth harness Bluetooth holder Bluetooth module Acetate tape Guide CN4440 Figure 4 25 Removing the Bluetooth module 4 42 CONFIDENTIAL QOSMIO F60 Maintenanc...

Page 344: ...the Bluetooth module follow the steps below and refer to Figure 4 25 1 Set the Bluetooth module to the guide of the Bluetooth holder 2 Place the Bluetooth holder with the Bluetooth module on the system board in place and secure it with the following screw M2 0 4B BIND screw 1 3 Connect the Bluetooth harness to the connector CN4440 on the system board 4 Stick the acetate tape in place ...

Page 345: ... wireless LAN antenna cables from the connectors on the wireless LAN card 2 Remove the following screws securing the wireless LAN card M2 0 4B BIND screw 2 3 Disconnect the wireless LAN card from the connector CN2600 on the system board M2 0x4B BIND CN2600 Wireless LAN antenna cable Wireless LAN card Figure 4 26 Removing the wireless LAN card 4 44 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796...

Page 346: ...ow and refer to Figure 4 26 1 Insert the wireless LAN card into the connector CN2600 on the system board slantwise 2 Push down the wireless LAN card and secure it with the following screws M2 0 4B BIND screw 2 3 Connect the wireless LAN antenna cables to the connectors on the wireless LAN card NOTE Connect the wireless LAN antenna cables to the connectors white cable to A or 1 and black cable to B...

Page 347: ...d 2 Remove the microphone from the microphone holder of the base assembly Microphone harness Microphone CN6070 Figure 4 27 Removing the microphone Installing the Microphone harness To install the microphone harness follow the steps below and refer to Figure 4 27 1 Connect the microphone harness to the connector CN6070 on the JK board and set the microphone into the microphone holder of the base as...

Page 348: ... cables from the guides 2 Disconnect the LCD harness and camera harness from the connectors CN5300 and CN9550 on the system board 3 Turn up the insulator and release the LCD harness 4 Remove the following screws securing the LCD assembly and base assembly M2 5 6B FLAT HEAD screw 3 M2 5x6B FLAT HEAD Camera harness CN5300 LCD harness Drain wire M2 5x6B FLAT HEAD Insulator M2 5x6B FLAT HEAD Acetate t...

Page 349: ...res エラース 5 Release the speakers from the slots and separate the LCD assembly and base assembly LCD assembly Speaker Base assembly Figure 4 29 Removing the LCD assembly base assembly 2 4 48 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 350: ...mbly to the base assembly and set the speakers into the slots NOTE Stick the insulator KENSINGTON INSULATOR as shown in the figure below KENSINGTON insulator 2 Secure the LCD assembly base assembly and drain wire with the following screws Be carful not to forget securing the drain wire M2 5 6B FLAT HEAD screw 3 3 Turn up the insulator and arrange the LCD harness and speaker harness in place QOSMIO...

Page 351: ... 6 Stick the acetate tapes in place NOTE Pass the wireless LAN antenna cable through the insulator WLAN LOW INSULATOR as shown in the figure below WLAN LOW Insulator Stick the WLAN LOW INSULATOR as shown in the figure below WLAN LOW Insulator 7 Connect the LCD harness and camera harness to the connectors CN5300 and CN9550 on the system board 4 50 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 352: ...over follow the steps below and refer to Figure 4 30 1 Remove the following screws securing the hinge cover M2 5 6B FLAT HEAD screw 3 2 Remove the hinge cover while releasing the latches QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 51 Figure 4 30 Removing the hinge cover M2 5x6B FLAT HEAD Latch Hinge cover M2 5x6B FLAT HEAD M2 5x6B FLAT HEAD ...

Page 353: ...ing the Hinge cover To install the hinge cover follow the steps below and refer to Figure 4 30 1 Set the hinge cover to the base assembly while engaging the latches NOTE When setting the hinge cover be careful not to pinch the harnesses 2 Secure the hinge cover with the following screws M2 5 6B FLAT HEAD screw 3 ...

Page 354: ...ng screw securing the brake hinge LOW R M2 5 6C Tapping screw 1 2 Remove the brake hinge LOW R M2 5x6C Tapping Brake hinge LOW R Figure 4 31 Removing the brake hinge LOW R Installing the Brake hinge LOW R To install the brake hinge LOW R follow the steps below and refer to Figure 4 31 1 Set the brake hinge LOW R in place and secure it with the following screw M2 5 6C Tapping screw 1 QOSMIO F60 Mai...

Page 355: ...connector CN9510 on the system board 2 Remove the following screw securing the brake hinge LOW L with the RGB harness M2 5 6B FLAT HEAD screw 1 M2 5 6C Tapping screw 1 3 Release the latch and remove the brake hinge LOW L with the RGB harness M2 5x6C Tapping M2 5x6B FLAT HEAD CN9510 RGB harness Latch Brake hinge LOW L Figure 4 32 Removing the RGB harness 1 4 54 CONFIDENTIAL QOSMIO F60 Maintenance M...

Page 356: ...せんエラースタイルが定義されていません Replacement Procedures エラース 4 Separate the RGB harness and brake hinge LOW L RGB harness Guide Guide Brake hinge LOW L Figure 4 33 Removing the RGB harness 2 QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 55 ...

Page 357: ... and refer to Figure 4 32 and 4 33 1 Set the RGB harness into the guides of the brake hinge LOW L 2 Arrange the RGB harness along the guides of the brake hinge LOW L 3 Set the brake hinge LOW L with the RGB harness in place and secure it with the following screw M2 5 6B FLAT HEAD screw 1 M2 5 6C Tapping screw 1 4 Connect the RGB harness to the connector CN9510 on the system board ...

Page 358: ... JK board follow the steps below and refer to Figure 4 34 1 Disconnect the JK board FFC from the connector CN4631 on the system board and CN6491 on the JK board 2 Remove the JK board from the base assembly JK board Guide CN6491 JK board FFC CN4631 Figure 4 34 Removing the JK board QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 57 ...

Page 359: ...960 796 Installing the JK board To install the JK board follow the steps below and refer to Figure 4 34 1 Connect the JK board FFC to the connector CN6491 on the JK board 2 Set the JK board into the guides of the base assembly 3 Connect the JK board FFC to the connector CN4631 on the system board ...

Page 360: ...DD harness To remove the HDD harness follow the steps below and refer to Figure 4 35 1 Disconnect the HDD harness from the connector CN1900 on the system board 2 Remove the HDD harness from the base assembly HDD harness CN1900 Figure 4 35 Removing the HDD harness QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 59 ...

Page 361: ...nual 960 796 Installing the HDD harness To install the HDD harness follow the steps below and refer to Figure 4 35 1 Connect the HDD harness to the connector CN1900 on the system board 2 Arrange the HDD harness while passing the connector connected to the HDD to the back of the base assembly ...

Page 362: ...N 1 If replacing with a new system board execute the subtest01 Initial configuration in section 3 4 Setting of the hardware configuration Also update with the latest BIOS and EC KBC as described in Appendix G and in Appendix H 2 3 When removing installing the system board do not handle with the area A QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 61 ...

Page 363: ...ess Speaker To remove the system board RJ45 harness DC IN harness USB harness speaker follow the steps below and refer to Figure 4 36 to 4 41 1 Release the latches and remove the harness holder Harness holder Latch Figure 4 36 Removing the system board 1 4 62 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 364: ...d RJ45 harness from the slot 3 Remove the following screw and F jack from the slot of the base assembly M2 0 4B BIND screw 1 4 Remove the USB harness from the slot DC IN harness RJ45 harness USB harness F jack M2 0X4B BIND Figure 4 37 Removing the system board 2 QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 63 ...

Page 365: ...Replacement Procedures エラース 5 Disconnect the RJ45 harness from the connector CN4050 on the system board RJ45 harness CN4050 Figure 4 38 Removing the system board 3 4 64 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 366: ...acement Procedures エラース 6 Peel off the insulators SQUARE INSULATOR and release the speaker harnesses from the guides Insulator SQUARE INSULAOTR Guide Speaker harness Figure 4 39 Removing the system board 4 QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 65 ...

Page 367: ...areful that the DC IN harness and USB harness are still connected to the system board 8 Peel off the acetate tape and insulators and remove the speakers DC IN harness Speaker Speaker USB harness System board Figure 4 40 Removing the system board 5 4 66 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 368: ...エラースタイルが定義されていませんエラースタイルが定義されていません Replacement Procedures エラース NOTE Peel off the acetate tape and insulators as shown in the figure below Insulator Acetate tape QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 67 ...

Page 369: ...ラース 9 Disconnect the USB harness and DC IN harness from the connector CN4613 and CN8800 on the system board CN4613 DC IN harness USB harness CN8800 Figure 4 41 Removing the system board 6 4 68 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 370: ...nd CN8800 on the system board 2 Arrange the speaker harness and secure it with the acetate tape and insulators 3 Set the system board to the base assembly 4 Arrange the speaker harness to the guides and stick the insulators SQUARE INSULATOR in place 5 Connect the RJ45 harness to the connector CN4050 on the system board 6 Set the USB harness into the slot and arrange it into the guide 7 Set the F j...

Page 371: ...s below and refer to Figure 4 42 1 Peel off the acetate tape and insulator and release the TV tuner antenna cable 2 Disconnect the TV tuner antenna cable from the connector on the F jack Acetate tape F jack TV tuner antenna cable Figure 4 42 Removing the F jack 4 70 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 372: ...the steps below and refer to Figure 4 42 1 Connect the TV tuner antenna cable to the connector on the F jack 2 Arrange the TV tuner antenna cable to the base assembly in place and secure it with the acetate tape and insulator NOTE Stick the insulator as shown in the figure Insulator QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 71 ...

Page 373: ...he steps below and refer to Figure 4 43 1 Remove the IR lens form the base assembly IR lens Figure 4 43 Removing the IR lens Installing the IR lens To install the IR lens follow the steps below and refer to Figure 4 43 1 Set the IR lens to the base assembly 4 72 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 374: ... board to the TV tuner When replacing the TV tuner and system board in the same time refer to the chapter 3 TV tuner maintenance and prepare a new key To remove the TV tuner follow the steps below and refer to Figure 4 44 1 Remove the following screws and disconnect the TV tuner from the connector CN2610 on the system board M2 0 4B BIND screw 2 M2 0x4B BIND TV tuner CN2610 Figure 4 44 Removing the...

Page 375: ...tenance Manual 960 796 Installing the TV tuner To install the TV tuner follow the steps below and refer to Figure 4 44 1 Insert the TV tuner into the connector CN2610 on the system board slantwise 2 Push down the TV tuner and secure it with the following screws M2 0 4B BIND screw 2 ...

Page 376: ...S heat sink CPU follow the steps below and refer to Figure 4 45 to 4 48 1 Disconnect the fan harness from the connector CN8771 on the system board 2 Remove the following screws and heat sink M2 0 4B BIND screw 4 M2 0x4B BIND M2 0x4B BIND Fan harness CN8771 Heat sink DUCT insulator Figure 4 45 Removing the heat sink 1 internal VGA model QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 75 ...

Page 377: ...move the following screws and heat sink M2 0 4B BIND screw 4 M2 0 3C BIND screw 4 M2 0x3CBIND M2 0x3CBIND M2 0x4B BIND M2 0x4B BIND CN8771 Fan harness Heat sink Figure 4 46 Removing the heat sink 2 external VGA model 4 76 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 378: ...wing screws and heat sink M2 0 4B BIND screw 4 5 Remove the following screws and SPURS heat sink M2 0 3C BIND screw 3 M2 0x3CBIND M2 0x4B BIND M2 0x3CBIND M2 0x4B BIND Heat sink CN8771 SPURS heat sink Fan harness Figure 4 47 Removing the heat sink 3 SPURS model QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 77 ...

Page 379: ...ocedures エラース 6 Unlock the CPU by rotating the cam on the CPU socket 180 degrees counterclockwise with a flat blade screwdriver 7 Remove the CPU Cam Figure 4 48 Removing the CPU 4 78 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 380: ...4 45 to 4 50 1 Check that the mark of the cam is in the unlock position 2 Set the CPU to the correct position in the CPU socket Make sure the position of the CPU triangle mark is correct to avoid damaging pins on the CPU 3 Fix the CPU by rotating the cam 180 degrees to the clockwise with a flat blade screwdriver Mark QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 79 Figure 4 49 Installing th...

Page 381: ... 5 on the CPU using a special syringe as shown in the following figure Figure 4 50 Applying new grease 5 If there is already cool sheet on the VGA external GVA model or SPURS SPURS model peel off them Stick new cool sheets on the heat sink or SPURS heat sink in place NOTE Do not reuse the cool sheet Be sure to use a new cool sheet 4 80 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 382: ...4B BIND screw 4 NOTE When replacing the heat sink with a new one all models stick the acetate tape as shown in the figure below Acetate tape When replacing the heat sink with a new one internal VGA and without SPURS model stick the DUCT INSULATOR as shown in the figure below DUCT insulator QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 81 ...

Page 383: ...screw 4 SPURS model 8 Set the SPURS heat sink and secure it with the following screws M2 0 3C BIND screw 3 9 Set the heat sink and secure it with the following screws M2 0 4B BIND screw 4 NOTE When securing the heat sink and SPURS heat sink be sure to secure the screws in the order of the number marked on the heat sink and SPURS heat sink 10 Connect the fan harness to the connector CN8771 on the s...

Page 384: ...steps below and refer to Figure 4 51 to 4 54 1 Peel off four LCD cushions and remove the following screws M2 5 5B FLAT HEAD screw 4 2 Remove the LCD mask while releasing the latches M2 5x5B FLAT HEAD Under the LCD cushion LCD mask M2 5x5B FLAT HEAD Under the LCD cushion Figure 4 51 Removing the LCD mask QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 83 ...

Page 385: ...D unit M2 5 5B FLAT HEAD screw 8 4 Turn up the insulators and release the LCD harnesses 5 Remove the LCD unit from the LCD cover Insulator M2 5x5B FLAT HEAD M2 5x5B FLAT HEAD Insulator LCD harness Insulator LCD unit Figure 4 52 Removing the LCD unit 4 84 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 386: ...ていません Replacement Procedures エラース 6 Peel off the tape and disconnect the LCD harness from the connector on the back of the LCD unit Tape LCD harness Connector Figure 4 53 Removing the LCD harness QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 85 ...

Page 387: ...lowing screws and brake hinges left and right from the LCD unit M2 0 3C S THIN HEAD screw 8 M2 0x3C S THIN HEAD M2 0x3C S THIN HEAD Brake hinge L Brake hinge R LCD unit Figure 4 54 Removing the brake hinge left and right 4 86 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 388: ...ke hinges be sure to secure the screws in the order of the number marked on the brake hinges 2 Connect the LCD harness to the connector on the back of the LCD unit and stick the tape in place 3 Set the LCD unit to the LCD cover and fix the LCD harness with the insulator 4 Secure the LCD unit with the following screws Be carful not to forget securing the drain wire M2 5 5B FLAT HEAD screw 8 CAUTION...

Page 389: ...s and secure it with the following screws M2 5 5B FLAT HEAD screw 4 CAUTION Make sure that the harnesses are not pinched 6 Stick four LCD cushions in place NOTE When replacing the LCD mask with a new one stick the camera panel in place Camera panel 4 88 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 390: ...and refer to Figure 4 55 1 Disconnect the camera harness from the connector on the camera module and peel off the camera module 2 Remove the cushion from the camera module Cushion Insulator Camera harness Guide Figure 4 55 Removing the camera module NOTE Do not reuse the removed camera module Be sure to use a new camera module QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 89 ...

Page 391: ...refer to Figure 4 55 1 Set the cushion to a new camera module 2 Peel off the protection sheet NOTE When peeling off the protection sheet with care of the followings 3 Connect the camera harness to the connector on the camera module and set the camera module into the guide of the LCD cover 4 90 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 392: ...ss 2 Peel off the wireless LAN antennas from the LCD cover Wireless LAN antenna white LCD cover Wireless LAN antenna black Wireless LAN antenna cable Camera harness Insulator Figure 4 56 Removing the wireless LAN antenna camera harness NOTE Do not reuse the removed wireless LAN antenna Be sure to use new wireless LAN antennas Please prepare required parts in advance when replacing the following it...

Page 393: ...エラースタイルが定義されていません Replacement Procedures エラースタイルが定義されてい 4 92 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 CAMERA MODULE 1 ASSY 2 4 5 2GHZ ANTENNA 1 ...

Page 394: ... 796 CONFIDENTIAL 4 93 Installing the Wireless LAN antenna Camera harness To install the wireless LAN antenna camera harness follow the steps below and refer to Figure 4 56 1 Stick new wireless LAN antennas on the LCD cover in place 2 Arrange the wireless LAN antenna cables in place 3 Arrange the camera harness in place ...

Page 395: ...cement Procedures エラースタイルが定義されてい CAUTION Replacing the Wireless LAN antennas with care of the followings Wireless LAN antenna black Wireless LAN antenna white Insulator 4 94 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 396: ...エラースタイルが定義されていませんエラースタイルが定義されていませんエラースタイルが定義されていません Replacement Procedures エラース Insulator QOSMIO F60 Maintenance Manual 960 796 CONFIDENTIAL 4 95 ...

Page 397: ...エラースタイルが定義されていません Replacement Procedures エラースタイルが定義されてい Insulator 4 96 CONFIDENTIAL QOSMIO F60 Maintenance Manual 960 796 ...

Page 398: ... CONFIDENTIAL Appendices ...

Page 399: ...Appendices App ii CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 400: ...ce connector 20 pin C 7 C 4 CN1950 SATA O Table DD interface connector 13 pin C 7 C 5 CN1930 eSATA USB interface connector 11 pin C 8 C 6 CN2600 PCI E Mini CARD interface connector 52 pin C 9 C 7 CN2610 PCI E Mini TV CARD interface connector 52 pin C 10 C 8 CN3230 Keyboard interface connector 34 pin C 11 C 9 CN4050 LAN interface connector 8 pin C 11 C 10 CN4612 USB interface connector 4 pin C 12 C...

Page 401: ...1 FLETP Touch Pad En SW board interface connector 2 pin C 19 C 30 CN3242 FLELE LED board interface connector 10 pin C 20 USB Sound board FLEJK C 31 CN6491 System board interface connector 22 pin C 21 C 32 CN4640 USB interface connector 4 pin C 21 C 33 J6071 Microphone connector 6 pin C 21 C 34 CN6070 Int Mic interface connector 2 pin C 22 C 35 J6310 Headphone connector 6 pin C 22 Touch Pad SW boar...

Page 402: ...ONFIDENTIAL App v E 2 United States US Keyboard E 1 Appendix F Wiring Diagrams F 1 F 1 RGB Monitor Loopback Connector F 1 F 2 LAN Loopback Connector F 1 Appendix G BIOS rewrite Procedures G 1 Appendix H EC KBC rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 403: ...Table B 3 USB Sound board FLEJK FG5SN connector B 5 Table B 4 Touch Pad SW board FLETB connector back B 6 Table B 5 Touch Pad En SW board FLETP connector back B 7 Table B 6 LED board FLELE connector back B 8 Table B 7 Power SW board FLEPW connector back B 9 System board FLESY Table C 1 Memory A connector 200 pin 1 3 C 1 Table C 2 Memory B connector 200 pin 1 3 C 4 Table C 3 SATA HDD interface conn...

Page 404: ...rd other card interface connector 8 pin C 18 Table C 25 SIM Card BCAS interface connector 8 pin C 18 Table C 26 FLEPW Power SW board interface connector 14 pin C 18 Table C 27 FLEJK USB Sound board interface connector 40 pin C 19 Table C 28 FLETB Touch Pad SW board interface connector 6 pin C 19 Table C 29 FLETP Touch Pad En SW board interface connector 2 pin C 19 Table C 30 FLELE LED board interf...

Page 405: ...Appendices App viii CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 Table C 40 System interface connector 14 pin C 25 Table C 41 2nd Display interface connector 10 pin C 25 ...

Page 406: ...1 Scan codes set 1 and set 2 D 1 Table D 2 Scan codes with left Shift key D 5 Table D 3 Scan codes in Numlock mode D 6 Table D 4 Scan codes with Fn key D 6 Table D 5 Scan codes in overlay mode D 7 Table D 6 No 124 key scan code D 7 Table D 7 No 126 key scan code D 8 Table I 1 MTBF I 1 ...

Page 407: ... in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is easily sca...

Page 408: ...wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 7...

Page 409: ...drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL A 3 ...

Page 410: ...t rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions A 4 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 411: ... you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL A 5 ...

Page 412: ...Appendices Appendix A Handling the LCD Module A 6 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 413: ...Appendix B Board Layout Appendices Appendix B Board Layout B 1 System board FLESY Front View Figure B 1 System board FLESY layout front Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL B 1 ...

Page 414: ...th2 interface connector CN5300 LCD interface connector CN9550 WebCam interface connector CN9510 RGB interface connector CN9332 RTCVCC interface connector IS2621 SIM Card BCAS 3D card other card interface connector CN9660 Touch Sensor interface connector CN9570 FELICA interface connector 6 pin Japanese model Only CN3390 FLEPW Power SW board interface connector CN4631 FLEJK USB Sound board interface...

Page 415: ...Appendix B Board Layout Appendices B 2 System board FLESY Back View Figure B 2 System board FLESY layout back Qosmio F60 Serie Maintenance Manual 960 796 CONFIDENTIAL B 3 ...

Page 416: ...SATA ODD interface connector CN1930 eSATA USB interface connector CN2610 PCI E Mini TV CARD interface connector CN4612 USB interface connector CN4613 USB interface connector CN6150 Speaker interface connector CN8771 FAN interface connector IS2100 MEDIA BRIDGE I F connector CN5350 HDMI interface connector CN8800 DC IN interface connector CN8810 Battery connector IS1050 CPU IC1600 Ibex Peak M chip s...

Page 417: ... FLEJK layout front back Table B 3 USB Sound board FLEJK FG5SN connector Number Name CN4640 USB interface connector J6071 Microphone connector J6310 Headphone connector CN6070 Int Mic interface connector CN6491 System board interface connector Qosmio F60 Serie Maintenance Manual 960 796 CONFIDENTIAL B 5 ...

Page 418: ... front back Figure B 4 Touch Pad SW board FLETB layout front back Table B 4 Touch Pad SW board FLETB connector back Number Name CN3340 Touch DEVICE interface connector CN9530 System board interface connector B 6 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 419: ...SW board FLETP View front back Figure B 5 Touch Pad En SW board FLETP layout front back Table B 5 Touch Pad En SW board FLETP connector back Number Name CN3331 System board interface connector Qosmio F60 Serie Maintenance Manual 960 796 CONFIDENTIAL B 7 ...

Page 420: ... B 6 LED board FLELE View front back Figure B 6 LED board FLELE layout front back Table B 6 LED board FLELE connector back Number Name CN9540 System board interface connector B 8 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 421: ...W View front back Figure B 7 Power SW board FLEPW layout front back Table B 7 Power SW board FLEPW connector back Number Name CN3411 2nd Display interface connector CN3410 System interface connector Qosmio F60 Serie Maintenance Manual 960 796 CONFIDENTIAL B 9 ...

Page 422: ...Appendices Appendix B Board Layout B 10 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 423: ...DQS0 B1N 11 ADM0 B1P 12 ADQS0 B1P 13 GND 14 GND 15 ADQ07 B1P 16 ADQ02 B1P 17 ADQ06 B1P 18 ADQ03 B1P 19 GND 20 GND 21 ADQ09 B1P 22 ADQ12 B1P 23 ADQ08 B1P 24 ADQ13 B1P 25 GND 26 GND 27 ADQS1 B1N 28 ADM1 B1P 29 ADQS1 B1P 30 ASMRST B1 31 GND 32 GND 33 ADQ10 B1P 34 ADQ14 B1P 35 ADQ15 B1P 36 ADQ11 B1P 37 GND 38 GND 39 ADQ20 B1P 40 ADQ21 B1P 41 ADQ16 B1P 42 ADQ17 B1P 43 GND 44 GND 45 ADQS2 B1N 46 ADM2 B1...

Page 424: ...AMA12 B1P 84 AMA11 B1P 85 AMA09 B1P 86 AMA07 B1P 87 1R5 B1V 88 1R5 B1V 89 AMA08 B1P 90 AMA06 B1P 91 AMA05 B1P 92 AMA04 B1P 93 1R5 B1V 94 1R5 B1V 95 AMA03 B1P 96 AMA02 B1P 97 AMA01 B1P 98 AMA00 B1P 99 1R5 B1V 100 1R5 B1V 101 XACK0 B1P 102 XACK1 B1P 103 XACK0 B1N 104 XACK1 B1N 105 1R5 B1V 106 1R5 B1V 107 AMA10 B1P 108 ABS1 B1P 109 ABS0 B1P 110 ARAS B1N 111 1R5 B1V 112 1R5 B1V 113 AWE B1N 114 ACS0 B1...

Page 425: ...M5 B1P 154 ADQS5 B1P 155 GND 156 GND 157 ADQ47 B1P 158 ADQ46 B1P 159 ADQ42 B1P 160 ADQ43 B1P 161 GND 162 GND 163 ADQ53 B1P 164 ADQ52 B1P 165 ADQ49 B1P 166 ADQ48 B1P 167 GND 168 GND 169 ADQS6 B1N 170 ADM6 B1P 171 ADQS6 B1P 172 GND 173 GND 174 ADQ50 B1P 175 ADQ54 B1P 176 ADQ51 B1P 177 ADQ55 B1P 178 GND 179 GND 180 ADQ56 B1P 181 ADQ60 B1P 182 ADQ61 B1P 183 ADQ57 B1P 184 GND 185 GND 186 ADQS7 B1N 187 ...

Page 426: ... BDQS0 B1P 13 GND 14 GND 15 BDQ02 B1P 16 BDQ07 B1P 17 BDQ03 B1P 18 BDQ06 B1P 19 GND 20 GND 21 BDQ08 B1P 22 BDQ13 B1P 23 BDQ09 B1P 24 BDQ12 B1P 25 GND 26 GND 27 BDQS1 B1N 28 BDM1 B1P 29 BDQS1 B1P 30 BSMRST B1 31 GND 32 GND 33 BDQ11 B1P 34 BDQ14 B1P 35 BDQ10 B1P 36 BDQ15 B1P 37 GND 38 GND 39 BDQ17 B1P 40 BDQ21 B1P 41 BDQ16 B1P 42 BDQ20 B1P 43 GND 44 GND 45 BDQS2 B1N 46 BDM2 B1P 47 BDQS2 B1P 48 GND 4...

Page 427: ...BMA12 B1P 84 BMA11 B1P 85 BMA09 B1P 86 BMA07 B1P 87 1R5 B1V 88 1R5 B1V 89 BMA08 B1P 90 BMA06 B1P 91 BMA05 B1P 92 BMA04 B1P 93 1R5 B1V 94 1R5 B1V 95 BMA03 B1P 96 BMA02 B1P 97 BMA01 B1P 98 BMA00 B1P 99 1R5 B1V 100 1R5 B1V 101 XBCK0 B1P 102 XBCK1 B1P 103 XBCK0 B1N 104 XBCK1 B1N 105 1R5 B1V 106 1R5 B1V 107 BMA10 B1P 108 BBS1 B1P 109 BBS0 B1P 110 BRAS B1N 111 1R5 B1V 112 1R5 B1V 113 BWE B1N 114 BCS0 B1...

Page 428: ...5 B1P 154 BDQS5 B1P 155 GND 156 GND 157 BDQ46 B1P 158 BDQ43 B1P 159 BDQ47 B1P 160 BDQ42 B1P 161 GND 162 GND 163 BDQ49 B1P 164 BDQ53 B1P 165 BDQ48 B1P 166 BDQ52 B1P 167 GND 168 GND 169 BDQS6 B1N 170 BDM6 B1P 171 BDQS6 B1P 172 GND 173 GND 174 BDQ50 B1P 175 BDQ54 B1P 176 BDQ51 B1P 177 BDQ55 B1P 178 GND 179 GND 180 BDQ61 B1P 181 BDQ57 B1P 182 BDQ56 B1P 183 BDQ60 B1P 184 GND 185 GND 186 BDQS7 B1N 187 B...

Page 429: ...D 4 GND 5 GND 6 GND 7 GND 8 P5V 9 P5V 10 P5V 11 GND 12 GND 13 GND 14 GND 15 ZSATR0 P1P 16 ZSATR0 P1N 17 GND 18 ZSATT0 P1N 19 ZSATT0 P1P 20 GND 1T GND 2T GND 3T GND 4T GND C 4 CN1950 SATA ODD interface connector 13 pin Table C 4 SATA ODD interface connector 23 pin Pin No Signal Name Pin No Signal Name S1 GND S2 ZSATT1 P1P S3 ZSATT1 P1N S4 GND S5 ZSATR1 P1N S6 ZSATR1 P1P S7 GND P1 NC S3V P2 ODD P5V ...

Page 430: ...0 796 C 5 CN1930 eSATA USB interface connector 11 pin Table C 5 eSATA USB interface connector 20 pin Pin No Signal Name Pin No Signal Name P1 USB0PS E5V P2 ZUSBP4C E3N P3 ZUSBP4C E3P P4 GND P5 GND P6 ZSTTES P1P P7 ZSTTES P1N P8 GND P9 ZSTRES P1N P10 ZSTRES P1P P11 GND 1T GND 2T GND 3T GND 4T GND ...

Page 431: ...WCHDAT P3P 4 GND 5 WCHCLK P3P 6 1R5 P1V 7 WLXRQ E3N 8 NC 9 GND 10 NC 11 XPEWL P0N 12 NC 13 XPEWL P0P 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 WLRFON S3N 21 GND 22 PLTRS2 E3N 23 ZERMN1 P1N 24 WLAN E3V 25 ZERMN1 P1P 26 MN1PRS P3N 27 GND 28 1R5 P1V 29 GND 30 NC 31 ZETMN1 P1N 32 NC 33 ZETMN1 P1P 34 GND 35 GND 36 ZUSBP0 E3N 37 GND 38 ZUSBP0 E3P 39 WLAN E3V 40 GND 41 WLAN E3V 42 WMLED E3P 43 GND 44 NC 4...

Page 432: ... BCCDET P3N 6 1R5 P1V 7 NC 8 UIMPWR E3V 9 GND 10 UIMDAT E3P 11 NC 12 UIMCLK E3P 13 NC 14 UIMRST E3P 15 GND 16 BCIO P5P 17 BCRST P3N 18 IVDET P3P 19 BCPWON P3P 20 3GRFON S3N 21 GND 22 PLTRS0 E3N 23 NC 24 P3V 25 NC 26 GND 27 GND 28 1R5 P1V 29 GND 30 ZUSB12 E3P 31 NC 32 ZUSB12 E3N 33 NC 34 GND 35 GND 36 ZUSB10 E3N 37 GND 38 ZUSB10 E3P 39 P3V 40 MN2PRS P3N 41 P3V 42 NC GND 43 GND 44 CPLGP1 P3P 45 NC 4...

Page 433: ...S3N 11 KBRT07 S3N 12 KBRT00 S3N 13 KBSC00 S3N 14 KBSC09 S3N 15 KBSC03 S3N 16 KBSC02 S3N 17 KBSC05 S3N 18 KBSC04 S3N 19 KBSC06 S3N 20 KBSC08 S3N 21 KBSC10 S3N 22 KBSC01 S3N 23 KBSC11 S3N 24 KBSC07 S3N 25 KBSC15 S3N 26 KBSC12 S3N 27 KBSC13 S3N 28 KBSC14 S3N 29 NC 30 NC 31 KBSC17 S3N 32 NC 33 KBSC16 S3N 34 P5V 1T GND 2T GND C 9 CN4050 LAN interface connector 8 pin Table C 9 LAN interface connector 8 ...

Page 434: ...E3P 4 GND 1T GND 2T GND 3T GND C 11 CN4613 USB interface connector 4 pin Table C 11 USB interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 USB1PS E5V 2 ZUSBP1 E3N 3 ZUSBP1 E3P 4 GND 1T GND 2T GND C 12 CN4440 Bluetooth2 interface connector 10 pin Table C 12 Bluetooth2 interface connector 10 pin Pin No Signal Name Pin No Signal Name 1 GND 2 GND 3 P3V 4 WCHDAT P3P 5 BTRST S3N 6 BTMDL P...

Page 435: ... TSCL P3P 7 TSDA P3P 8 ZLTDA0 PYN 9 ZLTDA0 PYP 10 GND 11 ZLTDA1 PYN 12 ZLTDA1 PYP 13 GND 14 ZLTDA2 PYN 15 ZLTDA2 PYP 16 GND 17 XLTXCA PYN 18 XLTXCA PYP 19 GND 20 ZLTDB0 PYN 21 ZLTDB0 PYP 22 GND 23 ZLTDB1 PYN 24 ZLTDB1 PYP 25 GND 26 ZLTDB2 PYN 27 ZLTDB2 PYP 28 GND 29 XLTXCB PYN 30 XLTXCB PYP 31 GND 32 GND 33 GND 34 GND 35 BKLPWM P3P 36 BLEN E3P 37 NC 38 PVT EFV 39 PVT EFV 40 PVT EFV 1T GND 2T GND 3...

Page 436: ...face connector 4 pin Table C 15 FAN interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 P5V 2 FANG0 P3P 3 GND 4 FPWM0 S3P 1T GND 2T GND C 16 CN8800 DC IN connector 4 pin Table C 16 DC IN connector 4 pin Pin No Signal Name Pin No Signal Name 1 ADPDC 2 ADPDC 3 GND 4 GND 1T GND 2T GND C 17 CN8810 Battery connector 10 pin Table C 17 Battery connector 10 pin Pin No Signal Name Pin No Sign...

Page 437: ... interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 GND 2 GND 3 ZUSB11 E3P 4 ZUSB11 E3N 5 P5V C 19 CN9510 RGB interface connector 12 pin Table C 19 RGB interface connector 12 pin Pin No Signal Name Pin No Signal Name 1 P5V 2 IDSDA P3P 3 IDSCL P3P 4 GND 5 MVSYNC P3P 6 MHSYNC P3P 7 GND 8 MBLUE PXP 9 GND 10 MGREEN PXP 11 GND 12 MRED PXP 1T GND 2T GND ...

Page 438: ... FMC07 P3P 6 GND 7 FMC P3V 8 GND 9 FMC P3V 10 FMC14 P3P 11 FMC10 P3P 12 FMCD1 P3N 13 FMC08 P3P 14 FMC05 P3P 15 FMC02 P3P 16 FMC00 P3P 17 GND 18 FMC05 P3P 19 FMC04 P3P 20 GND 21 FMC03 P3P 22 FMC02 P3P 23 FMC01 P3P 24 GND 25 FMCD0 P3N 26 GND 27 FMCD0 P3N 28 FMC14 P3P 29 FMC13 P3P 30 FMC12 P3P 31 FMC11 P3P 32 FMC10 P3P 33 FMC09 P3P 34 FMC08 P3P 35 GND 36 FMC07 P3P 37 FMC06 P3P 38 FMC05 P3P 39 FMC04 P...

Page 439: ...ND C 22 CN9332 RTCVCC interface connector 3 pin Table C 22 RTCVCC interface connector 3 pin Pin No Signal Name Pin No Signal Name 1 RTC R3V 2 NC 3 GND 1T GND 2T GND C 23 CN5350 HDMI interface connector 19 pin Table C 23 HDMI interface connector 19 pin Pin No Signal Name Pin No Signal Name 1 ZHDT2 PYN 2 GND 3 ZHDT2 PYN 4 ZHDT1 PYP 5 GND 6 ZHDT1 PYN 7 ZHDT0 PYP 8 GND 9 ZHDT0 PYN 10 ZHDCK PYP 11 GND ...

Page 440: ...0 GND 1T GND 2T GND C 25 CN9660 Touch Sensor interface connector 10 pin Table C 25 SIM Card BCAS interface connector 8 pin Pin No Signal Name Pin No Signal Name 1 S3V 2 TOCHEN S3N 3 GND 4 SSCL S3P 5 ATTEN S3P 6 SSDA S3P 7 TC S5V 8 TC S5V 9 GND 10 GND 1T GND 2T GND C 26 CN3390 FLEPW Power SW board interface connector 14 pin Table C 26 FLEPW Power SW board interface connector 14 pin Pin No Signal Na...

Page 441: ...11 EMCINL PXP 12 GND 13 NC 14 GND 15 L4630 3 16 L4630 2 17 GND 18 GND 19 NC 20 USB1PS E5V 21 USB1PS E5V 22 USB1PS E5V 1T GND 2T GND C 28 CN3240 FLETB Touch Pad SW board interface connector 6 pin Table C 28 FLETB Touch Pad SW board interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 P5V 2 TPADLD S3P 3 IPDCLK P5P 4 IPDDAT P5P 5 GND 6 GND 1T GND 2T GND C 29 CN3241 FLETP Touch Pad En SW ...

Page 442: ...nual 960 796 C 30 CN3242 FLELE LED board interface connector 10 pin Table C 30 FLELE LED board interface connector 14 pin Pin No Signal Name Pin No Signal Name 1 DCINOR S5N 2 DCINGR S5N 3 M5V 4 PWLEOR S5N 5 PWLEGR S5N 6 BAT1OR S5N 7 BAT1GR S5N 8 P5V 9 SATLED P5N 10 FLMLED P5N 1T GND 2T GND ...

Page 443: ... ZUSBFR E3P 9 GND 10 NC 11 GND 12 EMCINL PXP 13 GND 14 EMCINR PXP 15 EMICB P2V L 16 DETCTA P4N 17 IMICB P2V 18 IMICIN PXP 19 GND 20 HEADL PXP 21 GND 22 HEADR PXP 1T GND 2T GND C 32 CN4640 USB interface connector 4 pin Table C 32 USB interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 USB1PS E5V 2 ZUSBFR E3N 3 ZUSBFR E3P 4 GND 1T GND 2T GND 3T GND C 33 J6071 Microphone connector 6 pin...

Page 444: ...6070 Int Mic interface connector 2 pin Table C 34 Int Mic interface connector 2 pin Pin No Signal Name Pin No Signal Name 1 IMICIN PXP 2 GND C 35 J6310 Headphone connector 6 pin Table C 35 Headphone connector 6 pin Pin No Signal Name Pin No Signal Name 1 A GND 2 HEADL PXP 3 HEADR PXP 4 A GND 5 DETCTA P4N 6 NC ...

Page 445: ...PDCLK P5P 5 PDLEON S3P 6 P5V 1T GND 2T GND C 37 CN3340 Touch DEVICE interface connector 12 pin Table C 37 Touch DEVICE interface connector 12 pin Pin No Signal Name Pin No Signal Name 1 S3340 3 4 2 NC 3 NC 4 P5V 5 NC 6 S3341 3 4 7 GND 8 GND 9 IPDCLK P5P 10 IPDDAT P5P 11 P5V 12 P5V 1T GND 2T GND Touch Pad En SW board FLETP C 38 CN3331 System interface connector 2 pin Table C 38 System interface con...

Page 446: ...anual 960 796 LED board FLELE C 39 CN9540 System interface connector 10 pin Table C 39 System interface connector 10 pin Pin No Signal Name Pin No Signal Name 1 DCINOR S5N 2 DCINGR S5N 3 M5V 4 PWLEOR S5N 5 PWLEGR S5N 6 BAT1OR S5N 7 BAT1GR S5N 8 M5V 9 SATLED P5N 10 FMLED P5N 1T GND 2T GND ...

Page 447: ...in No Signal Name Pin No Signal Name 1 GND 2 GND 3 4 LDOCNT S3P 5 FSDA P3P 6 FSCL P3P 7 P3V 8 DSPRST S3N 9 P5V 10 P5V 11 LEDON P5N 12 PWSW S3N 13 S3V 14 PNLOFF S3N 1T GND 2T GND C 41 CN3411 2nd Display interface connector 10 pin Table C 41 2nd Display interface connector 10 pin Pin No Signal Name Pin No Signal Name 1 P3V 2 P5V 3 P5V 4 DSPRST S3N 5 P3V 6 FSCL P3P 7 FSDA P3P 8 LDOCNT S3P 9 GND 10 GN...

Page 448: ...Appendices Appendix C Pin Assignments C 26 CONFIDENTIAL Qosmio F60 Serise Maintenance Manual 960 796 ...

Page 449: ...F0 16 03 2 03 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U ...

Page 450: ...B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32...

Page 451: ...70 1 76 Del E0 53 E0 D3 E0 71 E0 F0 71 1 79 E0 4B E0 CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F...

Page 452: ... F12 58 D8 07 F0 07 3 124 PrintSc 6 6 6 6 6 126 Pause 7 7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combined with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table D 6 No 124 key sca...

Page 453: ...E0 2A E0 F0 12 E0 69 E0 F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App...

Page 454: ...69 E0 F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA...

Page 455: ...U 4 4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E...

Page 456: ... CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 457: ...yout Appendices 4 Appendix E Key Layout 4 31 E 1 United Kingdom UK Keyboard Figure E 1 UK keyboard 4 31 E 2 United States US Keyboard Figure E 2 US keyboard Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL E 1 ...

Page 458: ...Appendices Appendix E Key Layout E 3 Japan JP Keyboard 図 E 3 JP keyboard E 2 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 459: ...Appendix E Key Layout TECRA 9100 Maintenance Manual 960 347 3 ...

Page 460: ...dices 4 Appendix F Wiring diagrams F 1 RGB Monitor Loopback Connector Figure F 1 RGB Monitor Loopback Connector F 2 LAN Loopback Connector Figure F 2 LAN Loopback Connector Qosmio F60 Series Maintenance Manual 960 796 CONFIDENTIAL F 1 ...

Page 461: ...Appendices Appendix F Wiring diagrams F 2 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 462: ...the tilde character key Until LED blinks For example US Keyboard UK Keyboard Keep holding down the key 6 The BIOS rewriting starts 7 When the process is completed it the system automatically reboots NOTE 1 Connect the AC adapter and the charged battery to the computer when you rewrite the BIOS 2 Do not turn off the power while you are rewriting the BIOS If the rewrite fails it might be impossible ...

Page 463: ...Appendices Appendix G BIOS rewrite procedures G 2 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

Page 464: ... rewrite fails it might be impossible to start up the computer 4 If you fail to rewrite EC KBC then when you next turn on the power a message may be displayed that the contents of the EC KBC have been erased In this case insert the EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC It may take 3 minutes maximum depending on the conditi...

Page 465: ...smio F60 Series Maintenance Manual 960 796 CONFIDENTIAL I 1 Appendix I Reliability Appendix I Reliability The following table shows MTBF Mean Time between Failures in maximum configuration Table I 1 MTBF Time hours NB11P TV model 6267 65h ...

Page 466: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL Qosmio F60 Series Maintenance Manual 960 796 ...

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