2.9 Optical Drive Troubleshooting
2 Troubleshooting Procedures
2.9 Optical Drive Troubleshooting
To check if the optical drive is defective or malfunctioning, follow the troubleshooting
procedures below as instructed.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1
Diagnostic Test Program Execution Check
Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3,
Tests
and Diagnostics
for more information on how to perform the test program.
Prepare the tools before the test. (Refer to tools for implementing the Diagnostics procedures
on page 2-1.)
If any error is detected by the test, go to Procedure 2.
Procedure 2
Connector Check and Replacement Check
The optical drive may be disconnected from the system board or faulty. Disassemble the
computer following the steps described in Chapter 4 and perform the following checks:
Check 1 Make sure the following connector has been firmly connected to the optical drive
and the system board.
Optical
Drive
PJ1820
<
System board
>
If the connection is loose, reconnect it firmly and return to Procedure 2. If there is
still an error, perform Check 2.
Check 2 The optical drive may be faulty. Replace the optical drive with a new one
following the steps in Chapter 4. If the optical drive is still not functioning
properly, perform Check 3.
Check 3 The system board may be faulty. Replace it with new one following the
instructions in Chapter 4.
QOSMIO E10 Maintenance Manual (960-492)
2-49
Summary of Contents for Qosmio E10
Page 10: ...x QOSMIO E10 Maintenance Manual 960 492 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 Hardware Overview 1 ii QOSMIO E10 Maintenance Manual 960 492 ...
Page 41: ...Chapter 2 Troubleshooting Procedures ...
Page 42: ...2 Troubleshooting Procedures 2 2 ii QOSMIO E10 Maintenance Manual 960 492 ...
Page 46: ...2 Troubleshooting Procedures 2 vi QOSMIO E10 Maintenance Manual 960 492 ...
Page 107: ...Chapter 3 Tests and Diagnostics ...
Page 108: ...3 Tests and Diagnostics 3 ii QOSMIO E10 Maintenance Manual 960 492 ...
Page 112: ...3 Tests and Diagnostics 3 vi QOSMIO E10 Maintenance Manual 960 492 ...
Page 203: ...Chapter 4 Replacement Procedures ...
Page 204: ...4 Replacement Procedures 4 4 ii QOSMIO E10 Maintenance Manual 960 492 ...
Page 297: ...Appendices ...
Page 298: ...Appendices App ii QOSMIO E10 Maintenance Manual 960 492 ...
Page 311: ...Appendices Apx A Handling the LCD Module A 6 QOSMIO E10 Maintenance Manual 960 492 ...
Page 355: ...Appendices Apx C Pin Assignment C 34 QOSMIO E10 Maintenance Manual 960 492 ...
Page 365: ...Appendices Apx E Key Layout E 2 QOSMIO E10 Maintenance Manual 960 492 ...
Page 367: ...Appendices Apx F Wiring Diagrams F 2 QOSMIO E10 Maintenance Manual 960 492 ...
Page 369: ...Appendices Appendix G BIOS Rewrite Procedures G 2 QOSMIO E10 Maintenance Manual 960 492 ...
Page 371: ...Appendices Appendix H EC KBC Rewrite Procedures H 2 QOSMIO E10 Maintenance Manual 960 492 ...
Page 373: ...Appendices Apx I Reliability I 2 QOSMIO E10 Maintenance Manual 960 492 ...