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Troubleshooting Procedures

2.17 Fingerprint sensor Troubleshooting

CAUTION: To delete the account for confirming the fingerprint operation, it is necessary

to log on by the account with the management authority. If the password has
been set to log on, ask the Log-ON password to the user.

To check if the Fingerprint sensor works correctly or not, follow the troubleshooting
procedures below as instructed.

When failed in Procedure 1 to Procedure 3, execute Procedure 4.

Procedure 1:  Setting Windows Log-ON password
Procedure 2:  Registration of fingerprint
Procedure 3:  Authentication of fingerprint
Procedure 4:  Connector Check and Replacement Check

CAUTION: Scan your finger shown below.

1. Lay your finger straight to the sensor and put lightly the first joint of your
finger at the centerline of the fingerprint sensor.
2. Slide slowly your finger from the first joint to fingertip at constant speed.
When not recognized, adjust the speed.

Fingerprint
sensor

Fingerprint
sensor

PORTÉGÉ R700 Series Maintenance Manual (960-833) [CONFIDENTIAL]

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Summary of Contents for PORTEGE R700 Series

Page 1: ... CONFIDENTIAL Toshiba Personal Computer PORTÉGÉ R700 Series Maintenance Manual First edition June 2010 TOSHIBA CORPORATION File Number 960 833 ...

Page 2: ...ls are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation Intel Intel SpeedStep Intel Core Celeron and Centrino are trademarks or regis...

Page 3: ...xistence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service ...

Page 4: ... diagnose and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignments Keyboard scan character codes Key layout Wiring diagrams BIOS rewrite...

Page 5: ...t appears on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User in...

Page 6: ...s Chapter 1 Hardware Overview 1 1 Features 1 5 1 2 System Unit Block Diagram 1 13 1 3 3 5 inch Floppy Disk Drive USB External 1 20 1 4 HDD SSD 1 21 1 5 Optical Drive ODD 1 24 1 6 Keyboard 1 26 1 7 TFT Color Display 1 27 1 8 Power Supply 1 28 1 9 Batteries 1 31 1 10 AC Adapter 1 34 ...

Page 7: ...board Troubleshooting 2 39 2 8 Touch pad Troubleshooting 2 40 2 9 Display Troubleshooting 2 42 2 10 Optical Disk Drive Troubleshooting 2 44 2 11 LAN Troubleshooting 2 46 2 12 Wireless LAN Troubleshooting 2 47 2 13 Bluetooth Troubleshooting 2 50 2 14 Sound Troubleshooting 2 52 2 15 Bridge media Slot Troubleshooting 2 54 2 16 PCI ExpressCard Slot Troubleshooting 2 56 2 17 Fingerprint sensor Troubles...

Page 8: ... NDP Test 3 37 3 16 Expansion Test 3 38 3 17 CD ROM DVD ROM Test 3 40 3 18 Error Code and Error Status Names 3 41 3 19 Hard Disk Test Detail Status 3 44 3 20 ONLY ONE TEST 3 46 3 21 Head Cleaning 3 56 3 22 Log Utilities 3 57 3 23 Running Test 3 59 3 24 Floppy Disk Drive Utilities 3 60 3 25 System Configuration 3 65 3 26 Wireless LAN Test Program Atheros 3 67 3 27 Wireless LAN Test Program Intel ma...

Page 9: ...M card 4 12 4 4 ExpressCard 4 13 4 5 Bridge media SD mini SD Micro SD Card 4 14 4 6 Memory module 4 15 4 7 HDD SSD 4 18 4 8 Base assembly 4 22 4 9 ExpressCard slot 4 26 4 10 Battery lock 4 28 4 11 3G card 4 29 4 12 Optical disk drive DVD Super Multi drive SD board 4 33 4 13 Wireless LAN card 4 38 4 14 DC fan 4 40 4 15 E SATA board 4 42 4 16 Fin 4 44 4 17 Bluetooth module 4 46 4 18 System board 4 4...

Page 10: ...a 4 84 4 28 Hinge 4 93 Appendices Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignments C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS rewrite Procedures G 1 Appendix H EC KBC rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 11: ...1 Hardware Overview PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 1 1 Chapter 1 Hardware Overview ...

Page 12: ...1 Hardware Overview 1 2 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 13: ...k Diagram 13 1 3 3 5 inch Floppy Disk Drive USB External 20 1 4 HDD SSD 21 1 4 1 2 5 inch SATA HDD 21 1 4 2 SATA SSD 23 1 5 Optical Drive ODD 24 1 5 1 DVD Super Multi Drive 24 1 6 Keyboard 27 1 7 TFT Color Display 28 1 7 1 LCD Module 28 1 8 Power Supply 29 1 9 Batteries 32 1 9 1 Main Battery 32 1 9 2 Battery Charging Control 33 1 9 3 RTC battery 34 1 10 AC Adapter 35 ...

Page 14: ...ations 20 Table 1 2 2 5 inch SATA HDD specifications HGST 21 Table 1 3 2 5 inch HDD specifications TSDC 22 Table 1 4 1 8 inch Solid State Drive SSD specifications 23 Table 1 5 DVD Super Multi drive Double Layer specifications 24 Table 1 6 DVD Super Multi drive specifications 25 Table 1 7 LCD module specifications 28 Table 1 8 Power supply output rating 30 Table 1 9 Battery specifications 32 Table ...

Page 15: ...t for the configuration of each model and options Microprocessor The Toshiba PORTÉGÉ R700 Series computer is equipped with an Intel Processor The PC comes in with one of the following speeds Intel Arrandale Processor Calpella Arrandale SV BGA Core Frequency System Bus Frequency L2 Cache Size Turbo Cores Thread s 2 66GHz Core i7 620M 1066MHz 4MB 3 33GHz 2 4 2 40GHz Core i5 520M 1066MHz 3MB 2 93GHz ...

Page 16: ...nal graphics controller in Intel Processor Core i is used HDD The computer has a 2 5 inch SATA HDD The following capacities are available 160 320 500 GB SSD Some models are equipped with a Solid State Drive SSD instead of a hard disk drive 2 5 SATA SSD type 256GB 512GB 1 8 SATA SSD type 128GB USB FDD A 3 5 inch USB FDD accommodates 2HD 1 44MB or 2DD 720KB disks Optical Drive A DVD Super Multi driv...

Page 17: ...ts software that uses a 101 or 102 key enhanced keyboard Touch Pad A Touch Pad and control buttons in the palm rest enable control of the on screen pointer and scrolling of windows Batteries The computer has two batteries a rechargeable Lithium Ion main battery pack and RTC battery that backs up the Real Time Clock and CMOS memory Universal Serial Bus USB2 0 Two Universal Serial Bus ports which co...

Page 18: ... card miniSD microSD Card and MultiMediaCard ExpressCard slot Some models This slot allows you to install a single ExpressCard device PC Card slot Some models This slot allows you to install a single PC Card device Fingerprint sensor Some models The computer is equipped with a fingerprint sensor and fingerprint authentication utility They enable only person who has registered his her fingerprint t...

Page 19: ...net LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX and Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Wireless LAN Some computers in this series are equipped with a Wireless LAN module that is compatible with other LAN systems based on Direct Sequence Spread Spectrum Orthogonal Frequency Division Multiplexing radio technology that complies with t...

Page 20: ... record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph 3G Not used Some computers in this series are equipped with a 3G module ...

Page 21: ...1 Hardware Overview Figure 1 1 Front of the computer PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 1 11 ...

Page 22: ...1 Hardware Overview The system unit configuration is shown in figure 1 2 Figure 1 2 System unit configurations 1 12 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 23: ...1 Hardware Overview 1 2 System Unit Block Diagram Figure 1 3 is a block diagram of the system unit Figure 1 3 System unit block diagram PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 1 13 ...

Page 24: ...g speeds Intel Arrandale Processor Arrandale SV BGA Core Frequency System Bus Frequency L2 Cache Size Turbo Cores Thread s 2 66GHz Core i7 620M 1066MHz 4MB 3 33GHz 2 4 2 40GHz Core i5 520M 1066MHz 3MB 2 93GHz 2 4 2 40GHz Core i5 450M 1066MHz 3MB 2 60GHz 2 4 2 26GHz Core i3 350M 1066MHz 3MB 2 4 Memory Two DDR3 1066 SDRAM slots Memory modules can be installed to provide a maximum of 8GB Memory modul...

Page 25: ... Ports 6 4 HDMI DVI VGA SDVO DisplayPort Yes Yes LVDS Yes Yes Graphics Support with PAVP 1 5 Yes Yes Intel Quiet System Technology No No AHCI Yes Yes Intel Rapid Storage Technology Raid 0 1 5 10 Support Yes No Intel ME Ignition FW only No No Intel AT Yes Yes Intel Active Managment Technology Intel AMT 6 0 Yes No Intel Remote PC Assist Technology for Business Yes No Intel Remote PC Assist Technolog...

Page 26: ...The internal graphics controller in Intel Processor Core i is used LAN Controller This controller has the following functions Support only a Gigabit Ethernet RJ45x1 port with LED docking connector branch 1 port WOL support from S3 S4 and S5 LAN controller Made in Intel Hanksville WG82577 LC LM AMT PCI Ex Connection AMT6 0 support BTO correspondence ...

Page 27: ... a g 13ch WiMAX KP 2x2 MOW HMC Intel 802 11 a b g 13ch PP 2x2 MOW HMC Intel 802 11 a b g n 13ch PP 2x2 MOW HMC 802 11a g n Atheros HB92 802 11b g Atheros HB95 802 11b g n Atheros HB95 Broadcom 802 11 b g BCM94313 HMC w BT V2 1 EDR WOWL support only Intel module Bluetooth V2 1 EDR Module with a External antenna USB I F connection Express Card slot ExpressCard 34 x1 USB PCI Express I F ...

Page 28: ... Sound Controller PCH built in HD Audio Link Intel High Definition Audio I F RealTek ALC268 Amplifier Matsushita AN12947AA Built in microphone BTO correspondence by Camera and a set Built in speaker Stereo External monophonic microphone input plug Stereo headphone jack Digital volume button type VoIP support Camera It is BTO correspondence by the built in microphone and a set Connection interface ...

Page 29: ...e by standard micro system PSC TMP86FS49BUG made by Toshiba TPM SLB9635 TT 1 2 made by Infineon Sensor Temperature reset IC 85 degree C type Thermistor Three places CPU Memory for normal temperature measurement Magneto metric sensor Use it as a LCD opening and closing sensor ferrite magneto system Acceleration sensor Made by ST Microelectronics TSH35TR Three axes HDD protection Fingerprint sensor ...

Page 30: ...1 4 The specifications for the FDD are listed in Table 1 1 Figure 1 4 3 5 inch FDD USB External Table 1 1 3 5 inch FDD specifications TEAC FD 05PUB 337 G8AC0000B320 Items 720KB mode 1 44MB mode FDD part 250K bits second 500K bits second Data transfer rate USB Full speed mode 12M bits second Disk rotation speed 300rpm Track density 5 3 track mm 135TPI 1 20 CONFIDENTIAL PORTÉGÉ R700 Series Maintenan...

Page 31: ...e 1 2 2 5 inch SATA HDD specifications HGST Specifications HGST Items G8BC0005Z160 G8BC0005Z320 G8BC0005Z500 G8BC0006U320 Outline Width mm 100 2 0 25 Dimensio ns Height mm 9 5 0 2 Depth mm 69 85 0 25 Weight g 95 max 102 max 115 max Storage size formatted 160GB 320GB 500GB 320G B Speed RPM 5 400 7 200 Data transfer rate Disk buffer to from media Mbps 875 1245 3 0 1 5 max Buffer host data transfer G...

Page 32: ...BC0006T161 TSDC G8BC0006T321 TSDC G8BC0006T501 Outline Width mm 100 0 Dimensio ns Height mm 9 5 Depth mm 69 85 Weight g 97 typ 101 typ Storage size formatted 160GB 320GB 500GB Speed RPM 5 400 Internal transfer speed Mb s 464 1148 typ Host transfer rate Gbit sec 3 Data buffer size MB s 8 Positioning Time read and seek time Read 12ms Motor startup time s 3 5 ...

Page 33: ...ons of SSD are listed by the table 1 4 Table 1 4 1 8 inch Solid State Drive SSD specifications Specifications Items TOSHIBA 1 82 SDD SATA G8BC00071100 2 5 SDD SATA G8BC00070250 2 5 SDD SATA G8BC00070510 Outline Width mm 53 60 100 0 Dimensions Height mm 3 0 9 5 Depth mm 70 6 69 85 Weigh t g 15 Storage size formatted 128GB 256GB 512GB Data transfer speed Host Interface Max 300MB s Sustained Data Rea...

Page 34: ... Panasonic DVD Super Multi drive Double Layer 項目 G8CC0004UZ3L Width mm 128 excluding projections Height mm 12 7 excluding projections Depth mm 9 5 excluding projections Outline dimensions Mass g 100 g 5g Data transfer speed DVD ROM read CD ROM read 8 speed maximum 24 speed maximum Data transfer speed DVD R write DVD R DL write DVD RW write DVD R write DVD R DL write DVD RW write DVD RAM write CD R...

Page 35: ...rive specifications Specifications Panasonic DVD Super Multi drive Item G8CC0003K440 Width mm 128 excluding projections Height mm 7 0 excluding projections Depth mm 127 0 excluding projections Outline dimensions Mass g 87 5 bezel included Data transfer speed DVD ROM read CD ROM read 8 speed maximum 24 speed maximum Data transfer speed DVD R write DVD RW write DVD R write DVD RW write DVD RAM write...

Page 36: ...1 Hardware Overview 1 26 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 Access time ms CD ROM DVD ROM 220msec typ 220msec typ ...

Page 37: ...trol key and in conformity with JIS The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 6 is a view of the keyboard See Appendix E about a layout of the keyboard Figure 1 6 Keyboard PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 1 27 ...

Page 38: ...7 shows a view of the LCD module and Table 1 7 lists the specifications Figure 1 7 LCD module Table 1 7 LCD module specifications Specifications TMD 13 3 HD 200 LD LW Altair 13 3 HD 200 LD Altair 13 3 HD 200 CSV LD Altair Item G33C00064110 G33C00065110 G33C00066110 Number of Dots 1 366 W x 768 H Dot pitch mm 0 2148 H x0 2148 V Active area mm 294 9 H x166 4 V 13 3 diagonal Outline mm 302 06 W x 188...

Page 39: ...s connected to the computer 2 Detects DC output and circuit malfunctions 3 Controls the battery icon and DC IN icon 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status signal of the main battery ...

Page 40: ...1 Hardware Overview Table 1 8 Power supply output rating 1 30 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 41: ...1 Hardware Overview PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 1 31 ...

Page 42: ...ifications Battery name Material Output voltage Capacity G71C000BE310 G71C000BE410 G71C000BE510 66Wh 6 cell Main battery battery G71C000BF310 G71C000BF410 G71C000BF510 Lithium Ion 10 8 V 93Wh 9 cell RTC battery GDM710000058 NiMH 2 4 V 16 mAh 1 9 1 Main Battery The removable main battery pack is the computer s main power source when the AC adaptor is not attached The main battery maintains the stat...

Page 43: ... off and when the system is powered on Table 1 10 lists the charging time required for charges Table 1 10 Time required for charges Battery type Power on hours Power off hours Battery 66Wh 6 cell about 5 0 to 15 0 About 5 0 Battery 93Wh 9 cell about 5 0 to 21 5 About 5 0 NOTE The time required when the system is powered on is affected by the amount of power the system is consuming Use of the fluor...

Page 44: ...6Wh 6 cell Shutdown About 125 days Battery 66Wh 6 cell Standby About 8 days 93Wh 9 cell Shutdown About 185 days 93Wh 9 cell 1 9 3 RTC battery The RTC battery provides power to keep the current date time and other setup information in memory while the computer is turned off Table 1 12 lists the charging time and data preservation period of the RTC battery Table 1 12 RTC battery charging data preser...

Page 45: ... is also used to charge the battery Table 1 13 lists the AC adapter specifications Table 1 13 AC adapter specifications Parameter Specification G71C0009S110 2 pin G71C0009S111 3 pin Power 65W Input voltage 100V 240V Input frequency 50Hz to 60Hz Input current 1 5 A 100V 240V B Output voltage 19V Output current 3 42A ...

Page 46: ...Troubleshooting Procedures PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 2 1 Chapter 2 Troubleshooting Procedures ...

Page 47: ...Troubleshooting Procedures 2 2 PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 2 ...

Page 48: ... Replacement Check 2 29 2 5 USB FDD Troubleshooting 2 30 2 5 1 Procedure 1 FDD Head Cleaning Check 2 30 2 5 2 Procedure 2 Diagnostic Test Program Execution Check 2 31 2 5 3 Procedure 3 Connector Check and Replacement Check 2 32 2 6 HDD SSD Troubleshooting 2 34 2 6 1 Procedure 1 Partition Check 2 34 2 6 2 Procedure 2 Message Check 2 35 2 6 3 Procedure 3 Format Check 2 36 2 6 4 Procedure 4 Diagnosti...

Page 49: ...tennas Connection Check 2 48 2 12 3 Procedure 3 Replacement Check 2 49 2 13 Bluetooth Troubleshooting 2 50 2 14 Sound Troubleshooting 2 52 2 14 1 Procedure 1 Diagnostic Test Program Execution Check 2 52 2 14 2 Procedure 2 Connector Check 2 52 2 14 3 Procedure 3 Replacement Check 2 53 2 15 SD Card Slot Troubleshooting 2 54 2 15 1 Procedure 1 Check on Windows OS 2 54 2 15 2 Procedure 2 Connector Che...

Page 50: ...5 Figures Figure 2 1 Troubleshooting flowchart 1 2 2 9 Tables Table 2 1 Battery icon 2 13 Table 2 2 DC IN icon 2 14 Table 2 3 Error code 2 16 Table 2 4 Debug port error status 1 2 pending 2 26 Table 2 5 FDD error code and status 2 31 Table 2 6 2 5 Hard disk drive error code and status 2 37 ...

Page 51: ...system board it is necessary to execute the subtest 03 DMI Information save of the 3 4 Setting of the hardware configuration in Chapter 3 After replacing the system board it is necessary to execute the subtest 04 DMI Information recovery and subtest 08 System configuration display of the 3 4 Setting of the hardware configuration in Chapter 3 Also update with the latest EC KBC as described in Appen...

Page 52: ... figure of board and module connection in and after 2 3 Power Supply Troubleshooting 1 Cable connection is described in the figure as line 2 Pin connection is described in the figure as arrow e g Connection of modem PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 2 7 ...

Page 53: ...ng which troubleshooting procedures to execute Before going through the flowchart steps verify the following Ask him or her to enter the password if a password is registered Verify with the customer that Toshiba Windows is installed on the hard disk Non Windows operating systems can cause the computer to malfunction Make sure all optional equipment is removed from the computer ...

Page 54: ...Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 1 2 PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 2 9 ...

Page 55: ...Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 2 2 2 10 PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL ...

Page 56: ...oting Procedures in Section 2 7 5 If an error is found on the touch pad test ONLY ONE TEST perform the touch pad Troubleshooting Procedures in Section 2 8 6 If an error is detected on the display test perform the Display Troubleshooting Procedures in Section 2 9 7 If an error is detected on the CD ROM DVD ROM test perform the Optical Disk Drive Troubleshooting Procedures in Section 2 10 8 If an er...

Page 57: ...nction is detected on the Web camera perform the Web camera Troubleshooting Procedures in Section 2 18 16 If a malfunction is detected on the 3G perform the 3G Troubleshooting Procedures in Section 2 19 17 If a malfunction is detected on the HDMI perform the HDMI Troubleshooting Procedures in Section 2 20 ...

Page 58: ...us Check The following icons indicate the power supply status Battery icon DC IN icon The power supply controller displays the power supply status with the Battery icon and the DC IN icon as listed in the tables below Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery is charged and the external DC is input It has no relation with ON OFF of the system power Lights blue B...

Page 59: ...ction the DC IN icon blinks orange It shows an error code When the icon is blinking perform the following procedure 1 Remove the battery pack and the AC adapter 2 Re attach the battery pack and the AC adapter If the icon is still blinking after the operation above check the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to Procedure...

Page 60: ...ttern indicates an error as shown below Start Off for 2 seconds Error code 8 bit 1 On for one second 0 On for half second Interval between data bits Off for half second The error code begins with the least significant digit Example Error code 11h Error codes are given in hexadecimal format Start PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 2 15 ...

Page 61: ... E3V output 7 h 1R5 B1V output 8 h 1R05 P1V output 9 h PPV output A h 1R5 PGV output 10G 1R05 P1V output 10 B h PTV output C h PGV output 10G IGD PGV output 10 D h SURS PPV output E h 1R5 PGV output 10G 1R05 P1V output 10 F h DC power supply AC adapter Error code Meaning 10h AC Adapter output voltage is over 20 92V 11h Common Dock output voltage is over 20 92V 12h Current from the DC power supply ...

Page 62: ...ry discharge current is over 0 5A 33h Second battery charge current is over 3 5A 34h The compensation value of 0A is not within the limits from design data 400mA 35h Second battery charge current is over 0 3A 36h Unusual voltage occurred during Second battery charge S3V output Error code Meaning 40h S3V voltage is over 3 47V 45h S3Vvoltage is under 3 14V 46h S3V voltage is under 3 14V or less when...

Page 63: ... Error code Meaning 70h IGD PGV voltage is over 1 80V 71h IGD PGV voltage is under 0V when the computer is powered on 72h IGD PGV voltage is under 0V when the computer is booting up PTV output Error code Meaning 80h PTV voltage is over 1 26V 81h PTV voltage is under 0 89V when the computer is powered on 82h PTV voltage is under 0 89V when the computer is booting up PPV output Error code Meaning 90...

Page 64: ...r 0V when the computer is booting up B3h 1R5 B1V power supply showed the normal range at the time of BV power supply stop 1R05 E1V output Error code Meaning C0h 1R05 E1V voltage is over 1 26V C1h 1R05 E1V voltage is under 0 89V when the computer is powered on C2h 1R05 E1V voltage is under 0 89V when the computer is booting up C4h 1R05 E1V voltage is under 0 89V when EV power is maintained PPV outp...

Page 65: ...g diagram related to the power supply is shown below Any of the connectors may be disconnected Perform Check 1 Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN jack and wall outlet If these cables are connected firmly go to Check 2 Check 2 Replace the AC adapter and the AC power cord with new ones If the DC IN icon does not light go to Procedure 5 If the bat...

Page 66: ... the right temperature If the battery pack is still not charged go to Check 5 Check 5 Replace the battery pack with a new one If the battery pack is still not charged go to Procedure 5 2 3 5 Procedure 5 Replacement Check The power is supplied to the system board by the AC adapter If either the AC adapter or the system board was damaged perform the following Checks To disassemble the computer follo...

Page 67: ...on describes how to determine if the system board is malfunctioning or not Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debugging Port Check Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check ...

Page 68: ...st If you press the F1 key as the message instructs the SETUP screen appears to set the system configuration If error message b appears often when the power is turned on replace the RTC battery If any other error message is displayed perform Check 2 a Bad HDD type Check system Then press F1 key b Bad RTC battery Check system Then press F1 key c Bad configuration Check system Then press F1 key d Ba...

Page 69: ...essage 19 20 or 21 is displayed go to the HDD Troubleshooting Procedures If error message 22 is displayed go to the USB FDD Troubleshooting Procedures 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED MEMORY E...

Page 70: ... 2 Connect the RS 232C Cross cable to the PC that displays the test results 4 Boot the computer in MS DOS mode 5 Execute GETDPORT COM in the text menu in CPU REAL mode Insert the FD for starting D port into FDD and input FD starting drive dport The D port status is displayed in the following form 6 When the D port status is FFFFh normal status go to Procedure 4 7 When the D port status falls into ...

Page 71: ...up PCH VGA Clock Generator IC1600 PCH IC1000 CLKGEN F003 PCH initialization end BIOSROM IC3000 IC3002 BIOS ROM F004 Memory initialization start PCH IC1600 PCH F005 Memory initialization end PCH IC3000 IC3002 BIOS ROM F006 Loader start to a system part BIOSROM IC3000 IC3002 BIOS ROM F007 Deployment start to a system part BIOSROM IC3000 IC3002 BIOS ROM F008 Updating judging of BIOS and EC BIOSROM IC...

Page 72: ...400 CN1410 RAM Conn F109 Device Lock device processing start RAM CN1400 CN1410 RAM Conn F10A End of Device Lock main processing RAM CN1400 CN1410 RAM Conn F10B Thermal control initialization RAM CN1400 CN1410 RAM Conn F10C Digital thermal sensor initialization CPU IS1050 CPU Socket F10D End for IRT of a module load RAM CN1400 CN1410 RAM Conn F10E Memory test start RAM CN1400 CN1410 RAM Conn F10F E...

Page 73: ...ctric supply setting PCH EC IC1600 PCH IC3200 EC KBC F805 Shutdown processing RAM CN1400 CN1410 RAM Con n F8FF completion of Shutdown pro cessing RAM CN1400 CN1410 RAM Con n F180 S3 return service start BIOSROM RAM IC3000 IC3002 BIOS ROM CN1400 CN1410 RAM Con n F1FF End of S3 return processing Shifts to OS RAM CN1400 CN1410 RAM Conn NOTE Status outputted by the test means the last error detected i...

Page 74: ...st 2 Memory test 3 Keyboard test 4 Display test 5 Floppy Disk test 6 Printer test It is not supported 7 Async test 8 Hard Disk test 9 Real Timer test 10 NDP test 11 Expansion test 12 CD ROM DVD ROM test 13 Only One test 14 Wireless LAN test 15 LAN Modem Bluetooth IEEE1394 test 16 Sound test If an error is detected during these tests go to Procedure 4 2 4 4 Procedure 4 Replacement Check System boar...

Page 75: ...Connector Check and Replacement Check 2 5 1 Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program After connecting USB FDD insert the Diagnostics Disk in the floppy disk drive Turn on the computer and run the test And then clean the FDD heads using the cleaning kit If the FDD still does not function properly after cleaning go to Procedure 2 Detaile...

Page 76: ... 7 If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 5 FDD error code and status Code Status 01h Bad command 02h Address mark not found 03h Write protected 04h Record not found 06h Media replaced 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h FDD not drive 80h Time out error Not ready EEh Write buffer error FFh Dat...

Page 77: ...mble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks USB FDD can be connected to the following 3 ports Sound USB board 1 port and eSATA HDMI USB board 2 port Check 1 Make sure USB FDD is firmly connected to USB port If the connection is loose connect firmly and repeat Procedure 2 If the problem still occurs go to Check 2 2 32 PORTÉGÉ ...

Page 78: ...Check 2 Connect USB FDD to other USB port and check if it works properly If it does not work properly perform Check 3 Check 3 USB FDD may be faulty Replace it with a new one If the problem still occurs perform Check 4 Check 4 Sound USB board and FPU or eSATA HDMI USB board and FPC may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the ...

Page 79: ...ystem disk and start the computer Perform the following checks Check 1 Input C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Check 2 Input FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed in the Display Partition Information go to Check 3 If drive C is not listed return to the FDISK me...

Page 80: ...er 5 seconds this message will disappear Check 2 If either of the following messages appears go to Check 3 If the following messages do not appear perform Check 4 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Check 3 Using the SYS command of the DOS transfer the system to the 2 5 HDD If the system is not transferred go to...

Page 81: ... by the test program refer to the Chapter 3 Check 1 Format the 2 5 HDD using DOS FORMAT command Type as FORMAT C S U If the 2 5 HDD can not be formatted perform Check 2 Check 2 Using the DOS FDISK command set the 2 5 HDD partition If the partition is not set go to Check 3 If it is set format the 2 5 HDD using MS DOS FORMAT command Check 3 Using the Diagnostic Disk format the 2 5 HDD with a format ...

Page 82: ...statuses are described in Table 2 8 If an error code is not displayed but the problem still occurs go to Procedure 5 Table 2 6 2 5 Hard disk drive error code and status Code Status 05 HDD HDC NOT RESET ERROR 07 HDD DRIVE NOT INITIALIZE 09 HDD DMA BOUNDARY ERROR 0B HDD BAD TRACK ERROR BB HDD UNDEFINED ERROR 08 HDD OVERRUN ERROR DRQ ON 01 HDD BAD COMMAND ERROR 02 HDD ADDRESS MARK NOT FOUND 04 HDD RE...

Page 83: ...ted to CN1900 on the system board If any of the connections are loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The SATA HDD SSD or the FPC may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the operation If the problem still exists perform Check 3 Check 3 System board may be faulty Replac...

Page 84: ...d is functioning properly 2 7 2 Procedure 2 Connector Check and Replacement Check The connection of cable and board may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure keyboard cable is firmly connected to system board If the connection is loose reconnect firmly a...

Page 85: ...instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check 2 8 1 Procedure 1 Diagnostic Test Program Execution Check Execute the Touch pad test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2 If an error does not occur t...

Page 86: ...ly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Touch pod or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 Touch Pad LED board or the FPC may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the probl...

Page 87: ...rogram is stored on the computer s Diagnostics disk This program checks the display controller on the system board Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for details If an error is detected go to Procedure 2 Procedure 2 Connector Check and Cable Check Check 1 Make sure the LCD cable is securely ...

Page 88: ...e with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still exists perform Check 2 Check 2 Replace the LCD module with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still exists perform Check 3 Check 3 The display controller on the system board may be damaged Rep...

Page 89: ...ore information on how to perform the test program Prepare the tools before the test If any error is detected by the test go to Procedure 2 2 10 2 Procedure 2 Connector Check and Replacement Check The ODD may be disconnected or the ODD or system board may be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 M...

Page 90: ...tions in Chapter 4 Replacement Procedures If the problem still exists perform Check 3 Check 3 The SD ODD board FULSA or FULSD or the FPC FULYD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 4 Check 4 System board may be faulty Replace it with new one following the instructions in Chapter 4 Replacemen...

Page 91: ...t program If any error is detected by the test go to Procedure 2 2 11 2 Procedure 2 Connector Check and Replacement Check LAN cable is connected to system board If LAN malfunctions the connection of the cable and board may be defective Otherwise they may be faulty Check 1 Make sure LAN cable is firmly connected to the LAN jack on the system board If the problem still occurs perform Check 2 Check 2...

Page 92: ...placement Check 2 12 1 Procedure 1 Transmitting Receiving Check Before starting the test make sure the wireless communication switch is set in the ON position Check 1 Execute Wireless LAN test program to check the transmitting receiving function of wireless LAN You will need a second computer that can communicate by wireless LAN Perform the test following the instructions described in Chapter 3 Te...

Page 93: ...lem still occurs perform Check 2 Check 2 Make sure wireless LAN card PCI E Mini Card is firmly connected to the CN2600 on the system board If the connection is loose connect it firmly and perform Procedure 1 If the problem still occurs perform Check 3 Check 3 Make sure that wireless LAN antenna cables black and white are firmly connected to the connectors on Wireless LAN card If wireless LAN anten...

Page 94: ... perform the following checks Check 1 Wireless LAN antenna may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 2 Check 2 Wireless LAN card may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check3 System board m...

Page 95: ...y the Bluetooth If the computer passes the test the function is correctly working If the computer does not pass the test go to check 2 Check 2 The Bluetooth module may be defective or damaged Replace it with a new one Then perform the test program again If the computer still does not pass the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The Bluetooth may be disconnected...

Page 96: ...he instructions in Chapter 4 Replacement Procedures and check the operation If the problem still exists perform Check 3 Check 3 The Bluetooth cable may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 4 Check 4 The system board may be damaged Replace it with a new one following the ...

Page 97: ...gram Execution Check Execute the Sound test in Sound Test program disk Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detected by the test go to Procedure 2 2 14 2 Procedure 2 Connector Check The connection of sound system is shown in the following figure As the connection may be defective disassemble the computer and check each con...

Page 98: ...be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 4 Check 4 The SD ODD board FULSA or FULSD or the FPC FULYD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 8 Check 5 Speaker Right may be faulty Replace it with a new o...

Page 99: ...cement Check 2 15 1 Procedure 1 Check on Windows OS Insert a SD Card SD memory card Multimedia card into the slot Check if the installed Windows recognizes automatically the SD Card and the data in the SD Card can be read If the card is not recognized or data are not red go to Procedure 2 2 15 2 Procedure 2 Connector Check and Replacement Check The SD Card is connected to IS2130 on the SD ODD boar...

Page 100: ... the SD Card is still not functioning properly perform Check 2 Check 2 SD Card may be faulty Replace it with a new one following the step in Chapter 4 Replacement Procedures If the problem continues perform Check 3 Check 3 The SD ODD board FULSA or FULSD or the FPC FULYD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exi...

Page 101: ... is recognized on the Device Manager window Marvell Yukon 88E8053E PCI E Gigabit Ethernet Controller 2 2 is displayed in the PC with a built in LAN of Gigabit because the controller is the same one 2 is not displayed in the PC with a built in LAN of 10 100 Megabit 4 After confirmation take a Safety Remove procedure and pull out the Gigabit Ether ExpressCard 2 USB2 0 5in1 ExpressCard 1 Insert the U...

Page 102: ...in Procedure 1 to Procedure 3 execute Procedure 4 Procedure 1 Setting Windows Log ON password Procedure 2 Registration of fingerprint Procedure 3 Authentication of fingerprint Procedure 4 Connector Check and Replacement Check CAUTION Scan your finger shown below 1 Lay your finger straight to the sensor and put lightly the first joint of your finger at the centerline of the fingerprint sensor 2 Sli...

Page 103: ...olled fingerprints is selected again the latest information will be enrolled and any previous information over written 4 The Fingerprint Enrollment screen will be displayed and the tutorial will begin First click Replay video and confirm the proper movement for the finger you wish to register Then confirm the message displayed on this screen and ensure that there is a check mark in the Run Interac...

Page 104: ...ogon window put lightly the first joint of your finger registered and slide your finger sideways When authenticated Success is displayed in the fingerprint authentication display When not authenticated well warning message appears If you fail continually five times or more you can not use the fingerprint authentication about two minute When not authenticated type the password to logon to Windows P...

Page 105: ...cted to the Finger pad board and system board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Finger Sensor board or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new ...

Page 106: ... menu will stay on the screen but hide at the left edge of the screen Move the pointer to the left on the screen to show the menu When the menu appears double click the icon for Web Camera to operate the web camera If any troubles occur on recording replaying of still or moving images perform Procedure 2 2 18 2 Procedure 2 Connector Check and Replacement Check The connection of cables web camera a...

Page 107: ...ocedures If the problem still occurs perform Check 3 Check 3 Sound USB board FULSN or the FPC FULYN may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 4 Check 4 System board may be faulty Replace it with a new one following the step in Chapter 4 Replacement Procedures 2 62 PORTÉGÉ R700 Series Maintenance Manual ...

Page 108: ... sure the wireless switch ON side of the computer is turned If it is not slide the switch toward the ON side to turn it on Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program Check 1 Execute test program for the 3G function to check the transmitting receiving function of the 3G You will need a second computer that can communicate by the 3G 3G test progr...

Page 109: ...G card may be defective or damaged Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still exists perform Check 2 Check 2 The 3G antennas may be defective or damaged Replace the antennas with new ones following the steps in Chapter 4 Replacement Procedures If the problem still exists perform Check 3 Check 3 The 3GS SIMODD board FUL3G or the FPC FULY3 ...

Page 110: ...erface monitors have not been confirmed some HDMI monitors may not function properly Connecting the HDMI out port 1 Plug one end of the HDMI cable into the HDMI out port of the HDMI device 2 Plug the other end of the HDMI cable into the HDMI out port on your computer Note When connecting or disconnecting an HDMI device to or from the computer only do so when the computer is turned on or when the c...

Page 111: ... display video on HDMI To view video on the HDMI device be sure to configure the following settings otherwise you may find that nothing is displayed Note Be sure to use the FN F5 HotKey to select the display device before starting to play video Do not change the display device while playing video Do not change the display device under the following conditions While data is being read or written Wh...

Page 112: ...ctable display modes will vary for different HDMI monitors Procedure 2 Connector Check and Replacement Check The connection of cables boards and module may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the HDMI TV is firmly connected to CN5350 on the system board If any of the connect...

Page 113: ...instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 4 Check 4 The HDMI TV may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the operation If the problem still exists perform Check 5 Check 5 eSATA HDMI USB board and FPC may be damaged Replace it with a new one following the instructions in Chapter...

Page 114: ...Tests and Diagnostics PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 3 1 Chapter 3 Tests and Diagnostics ...

Page 115: ...Tests and Diagnostics 3 2 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 3 ...

Page 116: ...est program 3 14 3 3 Setting of the hardware configuration 3 15 3 4 Heatrun Test 3 17 3 5 Subtest Names 3 18 3 6 System Test 3 20 3 7 Keyboard Test 3 23 3 8 Display Test 3 24 3 9 Floppy Disk Test 3 27 3 10 Printer Test 3 29 3 11 Async Test 3 31 3 12 Hard Disk Test 3 32 3 14 Real Timer Test 3 35 3 15 NDP Test 3 37 3 16 Expansion Test 3 38 3 17 CD ROM DVD ROM Test 3 40 3 18 Error Code and Error Stat...

Page 117: ...eros 3 67 3 27 Wireless LAN Test Program Intel made a b g n Setting up of REF PC 3 69 3 28 Wireless LAN Test Program on DUT PC Intel made 3 74 3 29 LAN Modem Bluetooth IEEE1394 Test Program 3 78 3 29 1 LAN test 3 78 3 29 2 Modem test Not Used 3 81 3 29 3 Bluetooth test 3 82 3 29 4 IEEE1394 test Not Used 3 84 3 30 Sound Test program 3 85 3 31 SETUP 3 86 3 31 1 Function Description 3 86 3 31 2 Acces...

Page 118: ...st Equipment 3 143 3 35 2 How to start T D 3 146 3 35 3 Test Operating Procedure 3 150 3 35 4 Error Code Status 3 152 3 35 5 Task Function 3 154 3 35 6 Detail of Each Test Function 3 157 3 36 Maintenance WinPE FreeDos Test Program Supplementary Information 3 171 3 36 1 Details of HTML Log File 3 171 3 37 Maintenance WinPE FreeDos Test Program Supplementary Information 3 174 3 37 1 Outline 3 174 3 ...

Page 119: ...RTÉGÉ R700 Series Maintenance Manual 960 833 Tables Table 3 1 Subtest names 1 2 3 18 Table 3 2 Error codes and error status names 1 3 3 41 Table 3 3 Hard disk controller status register contents 3 44 Table 3 4 HDC Error register contents 3 45 ...

Page 120: ... one of Diagnostic Disks The heatrun test is automatic test program that executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if ALL Device is selected in the Device Config in SET UP menu After checking the diagnostics be sure to select Setup by OS in the Devi...

Page 121: ...orting monitor ID Expansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A CD RW test media CD ROM DVD ROM test A USB test module USB test A USB cable USB test LAN wraparound connector LAN test RGB wraparound connector Expansion test Module cable and RJ11 connector checker Modem test Headphone...

Page 122: ...ntenance Manual 960 833 CONFIDENTIAL 3 9 The Diagnostics Disk Main T D 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics Disk Main T D ...

Page 123: ...n T D 3 Repair Main T D Enter a choice To start the Diagnostics menu T D press 3 and Enter To start the H W initial information setting tool press 1 and Enter To start the Heatrun test press 2 and Enter NOTE When replacing the system board be sure to execute the following procedures 1 Before replacing the system board execute subtest03 DMI information save in 3 4 Setting of the hardware configurat...

Page 124: ...puter XXXXXX DIAGNOSTICS version X XX c copyright TOSHIBA Corp 20XX DIAGNOSTICS MENU 1 DIAGNOSTIC TEST 2 ONLY ONE TEST 3 4 HEAD CLEANING 5 LOG UTILITIES 6 RUNNING TEST 7 FDD UTILITIES 8 SYSTEM CONFIGURATION 9 EXIT TO MS DOS NOTE To exit the DIAGNOSTIC TEST MENU press the Esc key If a test program is in progress press Ctrl Break to exit the test program If a test program is in progress press Ctrl C...

Page 125: ...RINTER TEST It is not supported 7 ASYNC TEST 8 HARD DISK TEST 9 REAL TIMER TEST 10 NDP TEST 11 EXPANSION TEST 12 CD ROM DVD ROM TEST 88 ERROR RETRY COUNT SET FDD HDD 99 EXIT TO DIAGNOSTICS MENU NOTE Only when a 2nd HDD is installed in the computer There is a second hard disk message appears in the display Functions 1 through 12 are the Diagnostic Tests Function 88 sets the floppy disk drive and ha...

Page 126: ...ROM checksum 02 Fan ON OFF 03 Geyserville 04 Quick charge 05 DMI read 99 Exit to DIAGNOSTIC TEST MENU NOTE The menu displayed by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO ERROR STOP YES or NO Use the right and left arrow keys to move the cursor to the...

Page 127: ...s the test from the error Selecting NO keeps the test running even if an error is found When an error occurred the error status is displayed and one error is added to the error counter Table 3 1 in section 3 6 describes the function of each test on the subtest menu Table 3 2 in section 3 19 describes the error codes and error status for each error 3 2 2 H W initial information setting tool After s...

Page 128: ...ng the problem the program executes the item again Setting of the CPU set table Setting of the micro code Setting of the EHSS Inputting and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model na...

Page 129: ...s Enter Subtest 02 DMI information save NOTE Before replacing the system board be sure to execute this subtest and save the DMI information to the floppy disk This is one of tools to copy the DMI information to a new PCB after replacing This subtest saves all the DMI data in a floppy disk Subtest 03 DMI information recovery This is one of tools to copy the DMI information to a new PCB after replac...

Page 130: ...ss Enter in the startup menu press Enter After selecting this test the same subtests as 3 23 RUNNING TEST is executed successively For more details on the procedure and test content refer to RUNNING TEST When the heatrun test ends following message appears in the display HEATRUN TEST END Press any key to continue Press any key and return to the startup menu ...

Page 131: ...N OFF Geyserville Quick charge DMI read 2 MEMORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 Sequen...

Page 132: ...oint receive Wraparound board 8 HARD DISK 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP test 11 EXPANSION 01 02 PCMCIA wraparound Not supported RGB monitor ID 12 CD ...

Page 133: ... message will appear Fan number select 1 FAN 1 2 FAN 2 0 FAN 1 2 To check the CPU fan press 1 and Enter To check the VGA fan press 2 and Enter To check both CPU fan and VGA fan press 0 and Enter The following message will appear Fan test execute now CPU xxxxRpm GPU xxxxRpm Test Fan Revolution 0000RPM start Make sure the specified fan does not rotate and the message of fan revolution is 0000Rpm The...

Page 134: ...PCN BND Number XXXXXXXXXX Press Enter to EXIT To exit this subtest and return to the SYSTEM test menu press Enter Memory Test To execute the Memory Test select 2 from the DIAGNOSTIC TEST MENU press Enter and follow the directions on the screen Move the highlight bar to the subtest you want to execute and press Enter Subtest 01 Conventional memory This subtest writes a constant data to conventional...

Page 135: ... One test takes 3 seconds Number of misses Number of hits OK Number of misses Number of hits Fail Subtest 04 Stress Write Read buffer 1 size B30h is prepared in the conventional memory The data is made in the Write Buffer the data in Write Buffer is written in the area of address of 1MB or after The data is red in the Read Buffer and data is compared in area up to the maximum size Data FFh FFh FFh...

Page 136: ...1 Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix D KEYBOARD TEST IN PROGRESS 302000 Scan code ...

Page 137: ...ata is read and compared to the original data Subtest 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands ...

Page 138: ...6M Mode 114 800 600 64K Mode 115 800 600 16M Mode 117 1024 768 64K Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display chang...

Page 139: ...HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPLAY TEST menu press...

Page 140: ...en 1 The following message will appear Select the media mode and start track to be tested then press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COU...

Page 141: ...y Track No Head No Subtest 01 Sequential read This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random addres...

Page 142: ...r port wraparound connector must be connected The following message will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and press Enter to execute the selected subt...

Page 143: ...sized print Double strike print All characters print This subtest prints the various print types shown below Subtest 03 Wraparound NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both ou...

Page 144: ... Data 8 bits and one parity bit EVEN Data pattern 20h to 7Eh Subtest 01 FIR SIR Point to point send NOTE To execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR Point to point receive This...

Page 145: ...in the System Tools Folder This tool can be used only once If it exists use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions When a 2nd HDD is installed the following messages will appear after selecting the hard disk test from the DIAGNOSTIC TEST MENU Tes...

Page 146: ...t of the STATUS number indicates the drive being tested and the last two digits indicate the error status code as explained in table 3 2 of the section 3 19 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequentially ba...

Page 147: ...DB 6 cylinder D25114 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data that is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtest 08 Sequ...

Page 148: ... PRESS ENTER KEY TO EXIT TEST 2 If the current date is not correct input the correct date at the Enter new date prompt and press Enter 3 The following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The time is updated To exit the test pr...

Page 149: ...and time are erased This subtest checks the real time clock increments making sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter ...

Page 150: ... TEST MENU press Enter and follow the directions on the screen CAUTION Judge the existence of high speed operation processor by 1bit of the composition byte If exists the bit is 1 Test only when the high speed operation processor exists Subtest 01 NDP test This test checks the following functions of NDP Control word Status word Bus Addition Multiplication ...

Page 151: ...ound connector is required This subtest checks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 0000...

Page 152: ...xecute this subtest monitor supporting EDID Extended Display Identification Data is required Connect a wraparound connector to CRT monitor for the test of ID acquisition This subtest is executed by using VESA command CAUTION It becomes NG because the priority is given to the internal monitor in a simultaneous display mode ...

Page 153: ...EST CD ROM TCDR 702 and DVD ROM TEST DISK TSD 1 For the subtest 04 use a CD RW on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block data from ra...

Page 154: ...ING ERROR 1st Batt ROM SENSING ERROR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HUB GET DESCR ERR...

Page 155: ...T FAULT PRT SELECT LINE PRT OUT OF PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04 10 20 40 80 11 ...

Page 156: ...NTROL WORD ERROR NDP STATUS WORD ERROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH UNIT ATTENTION M...

Page 157: ...HDC error register The contents of the HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write fault conditio...

Page 158: ... Uncorrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a recalibrate com...

Page 159: ... from the DIAGNOSTIC MENU and press Enter The following menu appears in the display ONLY ONE TEST Menu QOSMIO G20 1 Pressed Key Display Main key 2 USB Port select menu 3 LED 4 Button 5 Touch pad 6 Docker Dock Undoc 7 Fan control 8 Acceleration sensor 99 Exit to Common Test Press test number 1 8 99 Select the subtest number you want to test and press Enter To return to the DIAGNOSTIC TEST menu sele...

Page 160: ...e this subtest the keyboard layout is drawn on the display as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function that causes the key s display character to blink Press Del Enter to end the test IF TEST OK Press Dell Enter key ...

Page 161: ...isplay USB Port Select XXXXXXXXX 0 Port 0 Right side 1 Port 1 Left side 9 Eeit to Only One menu Press test number 0 1 9 Connect the USB test module and USB cable to the computer Input the port test number and press Enter OK message appears in the display if the test ends without a defective NG message appears in the display if a defective is found during the test Confirm the connection of cable th...

Page 162: ...st HDD Access LED test Confirm the LED of HDD status blinks properly Press any key and following message appears in the display Caps LED test Confirm each LED lights properly 1 Press Caps Lock key Caps on off Press Enter and following message appears in the display Check DC IN Power Main Battery LED Green Check if the each LED lights in the same color as the message in the display Message switches...

Page 163: ... OK message appears in the display if the test ends without an error Press any key return to each Steps if NG or Press any key message apprears Press the Presentation button after the following message appears Step2 X 1 2 Press Function button TOSHIBA Presentation button OK message appears in the display if the test ends without an error Press any key return to each Steps if NG or Press any key me...

Page 164: ... touch pad switch When moving your finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this subtest press two touch pad switches at the...

Page 165: ... subtest is executed with an Slim Port Replicator II installed Press Enter while pushing the eject button of the Slim Port Replicator II the following message appears Pushing Eject SW and press Enter Key Press Enter without pushing the eject button of the Slim Port Replicator II after the following message appears Release Eject SW and press Enter Key If the test ends successfully the display retur...

Page 166: ...peed rotation Waits 8 seconds Start reading of rotation Waits 3 seconds Start Hight speed rotation Waits 8 seconds Start reading of rotation Waits 3 seconds FAN Low speed Target Low 3900 Rpm Result Low XXXX Rpm OK FAN High speed Target High 3800 Rpm Result High XXXX Rpm OK OK message appears in the display if the test ends without a defective NG message appears in the display if a defective is fou...

Page 167: ...ubtest is executed on the following condition 1 Flat desk with vertical plane to get the stability of machine 2 The vertical wall or plane is necessary 3 Prevent the machine from shake or shock The figure below shows the name and position of each side Right side Left side Back Front Top heaven surface Vertical plane Flat desk Set the machine against the vertical plane with the Front upward Example...

Page 168: ... the flat desk with the right side of machine upward Then press Enter to detect the data on this setting of machine The following message appears in the display The front establishes in the upper direction Press Enter key Set the machine against the vertical plane on the flat desk with the front of machine upward Then press Enter to detect the data on this setting of machine The following message ...

Page 169: ...his program 3 21 2 Operations 1 Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 The disp...

Page 170: ...isk or output the data to a printer NOTE Connect USB FDD when you perform the DIAGNOSTIC PROGRAM from the DVD ROM The data is stored in floppy disk The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERRO...

Page 171: ...e 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 key reads the log information from a floppy disk T...

Page 172: ...ects the number of floppy disk drives connected to the computer for the FDD test 3 23 2 Operations 1 Select 6 from the Diagnostic Menu and press Enter the following messages will appear in the display in order FDD write read test Y N Printer wrap around test Y N Serial wrap around test Y N CD ROM DVD ROM test Y N 2 To execute the test press Y yes and Enter To cancel the test press N no and Enter I...

Page 173: ...ba MS DOS FORMAT command This program can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the contents of ...

Page 174: ...pe select 0 2DD 3 2HD c Select a media drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK XXX FDD TYPE H...

Page 175: ...DD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too large to be cop...

Page 176: ...l appear Select a media mode 2HD media mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will access the disk a...

Page 177: ...wn 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Drive 2 Model No XXXXXXX XXXXXXX NOTE Only when a 2nd HDD is installed Drive 2 message appears in the display Press Enter to return to the FDD UTILITIES MENU ...

Page 178: ...st ID 2nd ID 4 Boot ROM version 5 EC KBC version 6 PS Microprocessor version 7 SVP parameter version Panel Manufacture code Product code 8 Micro code revision Processor number 9 Total Memory Size Conventional memory 10 Battery code 11 HWSC 12 FSB Voltage 13 Printer Adapter 14 ASYNC Adapter 15 Math co processors 16 Floppy Disk Drive Track Head Sector 17 Hard Disk Drive Sector Drive size Manufacture...

Page 179: ...con Version VX XX SVP Par Version VX XX Panel XXXXXXXXX Manu XXXX Prod XXXX Micro code Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X Floppy Disk Drive s Track XX Head XX Sector XX X H...

Page 180: ...and the antenna connection by using Windows programs Check of the wireless LAN card type 1 Slide the wireless communication switch to ON position 2 Check the card type according to the following procedure Click Start All Programs TOSHIBA Utilities PC Diagnostic Tool Check the Network If the Atheros AR5007EG 11b g Atheros AR5006EX 11a b g Atheros AR9281 11b g n or Atheros 9280 11a b g n is shown th...

Page 181: ... on the icon 2 Double click the icon If the computer finds any AP Access Point the antenna marks like as follows will appear It shows the antenna cables are surely connected to the wireless LAN card 3 The following message will appear if the antenna cables are not connected to the wireless LAN card or no available access point is found In this case check the antenna cable connection to the wireles...

Page 182: ...racters AP for check of 11a 11aAP AP for check of 11b 11bAP AP for check of 11g 11gAP Make the security functions of AP WEP WPA etc invalid REF Reference PC Cross cable DUT Device Under Testing Configuration of equipment for transmitting receiving test How to setup the REF PC Set up the wireless LAN environment needed for the test before the start of Responder program on REF PC 1 Copy the R100VWL5...

Page 183: ...Series Maintenance Manual 960 833 Open My Computer window and click My Network places on the left column Click View network connections on the left column The Network Connections window appears Double click Local Area Connection Network Connections window ...

Page 184: ...button on the Local Area Connection Properties window Local Area Connection Properties window Select Protocol on the Select Network Component Type window and click Add button Select Network Component Type window Click Have Disk button on the Select Network Protocol window Select Network Protocol window ...

Page 185: ...s used Install From Disk window The Select Network Protocol window appears again In the Network Protocol DDK PACKET Protocol will appear Then click OK to start the installation Select Network Protocol window When the installation is completed Local Area Connection Properties will appear Confirm that the DDK PACKET Protocol is added Click Close button to finish the setup of REF PC Local Area Connec...

Page 186: ...receiving of data to from DUT via AP OS available Windows XP only How to start Double click WTWINSVR icon How to start 1 Double click wtwinsvr icon The following screen will appear Startup screen of wtwinsvr program 2 Enter the number of Network Adapter used on REF PC enter 1 for example above Then the following screen will appear Start the test program on DUT Screen while running the wtwinsvr pro...

Page 187: ... LAN test into the Floppy Disk Drive Turn on the power while pressing U The following menu appears in the display Intel WiFi Link 5100 5300 Maintenance T D Menu 1 Communication test of 11a mode for 5100 5150 module 2 Communication test of 11b mode for 5100 5150 module 3 Communication test of 11g mode for 5100 5150 module 4 All the tests of WiFi Link 5100 5150 Module MAC Check communication test 5 ...

Page 188: ...ill appear in the display When pressing any key the following message is displayed 11a Communication Test NG tx a antenna rx a antenna Press any key and return to the test menu Subtest02 Communication test of 11b mode for 5100 5150 module Two antenna type This subtest execute transmitting receiving test in 802 11b mode using the main antenna If a defective is not found during the test OK message w...

Page 189: ... Subtest04 All the tests of WiFi Link 5100 5150 Module MAC Check communication test Two antenna type All the tests is executed in the order of Communication test of 11a mode Communication test of 11b mode and Communication test of 11g mode When any error has detected the test finishes Subtest05 Communication test of 11a mode for 5100 5150 module Three antenna type This subtest execute transmitting...

Page 190: ... Subtest07 Communication test of 11g mode for 5100 5150 module Three antenna type This subtest execute transmitting receiving test in 802 11g mode using the main antenna If a defective is not found during the test OK message will appear in the display Press any key and return to the test menu If a defective is found during the test NG message will appear in the display When pressing any key the fo...

Page 191: ...lowing message will appear Microsoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 29 1 LAN test To execute LAN test press 1 and Enter The following message will appea...

Page 192: ...owing message will appear LAN transmit receive test COMPLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the displ...

Page 193: ...ip Select 2 to execute and press Enter The following message will appear Testing adaptor hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display ...

Page 194: ... 2 and Enter Following message will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check OK is displayed when a error is detected NG is display when a error is not detected NOTE The menu displayed by your computer may be slightly different from the one shown above RJ11 ...

Page 195: ...ta is also needed A mobile phone with the Bluetooth function is also available A Bluetooth card should be installed on the target computer Install the Bluetooth function by clicking All Programs TOSHIBA Bluetooth Bluetooth Settings Test procedure 1 Enable the Bluetooth function of the responder device 2 Make sure the wireless communication switch of the target computer is set to ON position 3 Righ...

Page 196: ...oth address of the responder device appears the Bluetooth card and antenna connection are OK If the BT address of the responder device does not appear check the Bluetooth card condition and antenna cable connection to the Bluetooth card by disassembling the computer following the steps described in Chapter 4 Replacement Procedures BT address of test computer BT address of responder device ...

Page 197: ...r 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subtest02 Responder set This program is e...

Page 198: ...L 3 85 3 30 Sound Test program Sound TEST disk cannot be used in Satellite Pro S300 TECRA A10 S10 P10 Therefore please test the sound on Windows OS 1 Play a music file 2 click TOSHIBA utility PC diagnostic tool to test the sound Please check operation of speakers by one of methods ...

Page 199: ...ption This program displays the current system setup information as listed below Main menu System Time System time System Date System date CPU Type CPU Speed HDD1 SSD1 ODD Total Memory Size System BIOS Version EC Version AMT Setup Prompt Language Security menu User Password Supervisor Password HDD1 SSD1 Password Mode TPM ...

Page 200: ...y Wake up Dynamic CPU Frequency Mode Core Multi Processing Intel Turbo boosts eSATA SATA Interface setting BIOS Power Management Advanced menu Execute Disable Bit Capability Virtualization Technology Trusted Execution Technology Beep Sound USB Sleep and Charge USB KB Mouse Legacy Emulation USB FDD Legacy Emulation USB Memory BIOS Support Type Change Boot Order System Configuration ...

Page 201: ...Tests and Diagnostics 3 88 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 Exit menu Load Setup Defaults Discard Changes Exit Saving Changes ...

Page 202: ...ests and Diagnostics PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 3 89 3 31 2 Accessing the SETUP Program Turn on the power SW then press F2 The following display appears Main menu screen ...

Page 203: ...Tests and Diagnostics 3 90 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 Security menu screen Power Management menu screen ...

Page 204: ...Tests and Diagnostics PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 3 91 Advanced menu screen Exit menu screen ...

Page 205: ...F10 key to accept the changes you made 2 To make other changes press N Repeat the steps above 3 To accept the changes press Y NOTE You can press Esc to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed at the next time the current configuration appears The Factory Preset Configuration When you access SETUP the curren...

Page 206: ...Tests and Diagnostics PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL 3 93 How to change setup Options Since a help is displayed on the right hand side of each menu screen it is referred to ...

Page 207: ...m If the CD is booted the operating system WindowsPE is extracted to the RAM disk in the system memory and operates on it At this time the drive is drive X T D functionally consists of display of system information execution of each test and various utilities whose test items support only tests which can be commonly used on each model T D also allows you in some models to use the multitasking func...

Page 208: ...ard turn on your computer when the logo screen appears release the F12 key 3 Use the left and right cursors key to select the CD ROM icon from the menu 4 If T D starts from the TOSHIBA Test Diagnostic CD the following screen is displayed Move the cursor to the desired item and press the Enter key winpe Displays the following screen If Enter key is pressed WindowsPE will start up and then WinPE T D...

Page 209: ...owing message is displayed on the screen At this time Press any key to boot from CD or DVD is displayed but only ENTER key is valid P ress the Enter key again on this screen If the Enter key is pressed WindowsPE will start The key different from an Enter key is pressed Or a press of no keys will start Windows of built in HDD ...

Page 210: ...than 12MB When you start WinPE T D from a USB memory use 512MB or more of USB memory ODD Media containing test data The test data is included in a bootable CD File name CDDTEST0 DAT LAN Wired router LAN cable The router has the DHCP server function FDD USB connected FDD 2HD Floppy disk Free space 384KB IEEE1394 IEEE1394 compatible external HDD Free space More than 12MB To execute the above test st...

Page 211: ... D does not start automatically Note If the system starts up from the TOSHIBA Test Diagnostic CD WinPE T D in the USB memory starts when the USB memory created in section 3 5 2 is connected 3 34 2 2 Manual Start If the user starts WinPE T D manually move to the folder containing WinPETD exe and run WinPETD exe Example of WinPE T D to be executed from the command prompt screen The actual drive lett...

Page 212: ...ejudges the grayed test item s of the test menu and displays the test menu Shutdown button Shuts down WindowsPE EXIT button Terminates this application Version information Displays the version of WinPE T D Menu Indicates tabs for selecting PC information Diagnostics to set test items or conduct tests Tool to extract T D to USB memory and System Utility to provide SMART information Information tree...

Page 213: ...uct Name of the PC Part Number Displays Part Number of the PC Serial Number Displays Serial Number of the PC UUID Displays UUID of the PC BIOS Version Displays BIOS Version of the PC BIOS OEM String Displays OEM String of the PC CPU The following items display CPU information of the PC Item Description CPU Name0 1 Displays the name of the CPU mounted on the PC CPU Clock0 1 Displays Current Clock M...

Page 214: ... LAN card connected to the PC MAC Address0 3 Displays MAC address of the LAN card STORAGE The following items display IDE IEEE1394 HDD and USB memory storage information of the PC If more than one HDD is connected the information of up to 4 HDDs are displayed Item Description IDE HDD0 3 Displays the name and the capacity GB of IDE HDD connected to the PC USB Flash Disk0 3 Displays the name and the...

Page 215: ...more than one ODD is connected the information of up to 4 ODDs are displayed Item Description Drive The information on the assigned logical drive is displayed Type volume name free disk spaces free size and used disk spaces used size is displayed OTHER DEVICE The following items display other device information of the PC Item Description FDD Displays the name of the FDD connected to the PC Key Boa...

Page 216: ...he CPU during the test Restriction If the test is conducted uncheck Multitask in the Simple mode before the test because of too much stress to be applied to the CPU Also USB and TIMER of TEST Item cannot be supported LOOP COUNT number of passes Sets the number of times of a test which allows you to specify from 1 to 999 START button Starts the test LOG button Displays the test result or the menu t...

Page 217: ...tem Status The following table explains status information of each test item test device Status Description Status Description Ready for the test prior to the start of it Gray out It is indicated when the test environment is not ready Refer to the following items for details TESTING The test is running SKIP The test was skipped DONE The test finished Note The test item grayed out indicates that th...

Page 218: ... not be connected No Test Media Test media is not inserted Please insert the test media to the ODD or the FDD Space Size Error This device is insufficient of free disk spaces required for a test No partition or file A partition is not in devices such as HDD USB and IEEE1394 Or the file does not exist in HDD Test result The test results to be displayed on the screen are as follows PASS Updates the ...

Page 219: ...k in the ALL Detail Check check box all tests are performed in the Detail mode 3 Set the number of LOOP CONT Multitask and CPU Stress 4 Click on the START button and the test starts 5 When Multitask is checked and a test is started the test of Keyboard and Mouse is done once first Next other tests are started 6 If PASS of each test reaches the value set to LOOP COUNT the number of pass times the t...

Page 220: ... Note WinPE is extracted on the RAM disk on drive X Therefore if the PC is shut down the log files will be lost It is recommended that necessary log files should be stored in an external media according to the procedure described in section 3 4 5 3 34 4 5 Test Log Management Screen If you press the LOG button on the Diagnostics screen the following log management screen opens This function saves t...

Page 221: ...check boxes of the log files are checked Also if you click the ALL Clear button all the checkmarks in the check boxes are cleared 2 2 If you click the Save button the destination selection screen is displayed Select the destination and click the OK button Note The storages to be displayed as output destination is only USB memory and floppy drive Warning Message If no log file is selected the follo...

Page 222: ... 3 If a destination confirmation message is displayed click the OK button 2 4 If the log file is successfully saved to the destination the following confirmation screen is displayed and click the OK button 2 5 After saving the log files click the Close button to close the Management screen ...

Page 223: ...y Menu This section explains System Utility screen 3 34 5 1 Explanation of Each Item Utility Item A list of the utilities that this T D supports Detail Explanation of each utility is described If you point to the utility which you wish to execute and click it the utility starts Utility item Detail of utility ...

Page 224: ...screen is displayed Press the arrow keys to operate on the multi boot screen Move the cursor to the desired item and press the Enter key WindowsPE T D Starts up WindowsPE and then starts WinPE T D FreeDOS Displays the following screen if FreeDOS is selected Use the arrow keys to operate on the screen Move the cursor to FreeDOS for TD and press the Enter key If reboot is selected the PC is rebooted...

Page 225: ...f this tool is run the content of the USB memory is cleared Use the USB memory with 512MB or more Operational Procedure 1 The device type checks the USB device 2 Click the START button 3 Creation of the USB memory for TOSHIBA Test Diagnostic is started Error Message Description There is no WinPE folder The folder to be copied does not exist Reading from the CD may have failed DISKPART failed The D...

Page 226: ...mation are not displayed in that case The following screen displays the SMART information of the first HDD When two HDDs are connected and the current checkbox is changed to Disk2 the SMART information of the second HDD is displayed Drive Select Checkbox for selecting a HDD Attribute ID and Name Displays Attribute ID and the content of the Attribute IDs Data value Displays Attribute value and Wors...

Page 227: ...rs for which alternative processing was performed 7h Seek error rate Rate of seek errors 8h Seek time Performance Processing time of sequential seek and random seek 9h Power on hours Power on hour after the factory setting Ah Spin retry count Number of retires of spinning up within the prescribed rate Ch Device power cycle count Number of power on power off operations of HDD C1h Load Unload cycle ...

Page 228: ...ies Maintenance Manual 960 833 CONFIDENTIAL 3 115 C7h UltraDMA CRC error count Number of CRC errors occurred during data transference in the UltraDMA mode DFh Load Unload retry count Number of reloads of more than a certain amount of times ...

Page 229: ...address Detail Mode This test mode performs a read test to all the data indicated by 5000 addresses picked out between the first address and the last address 2 Test screen Test address Displays the address LBA of the test currently performed Drive information Displays the drive number of the test currently performed Progress status Displays the progress status of the test with the progress bar 3 R...

Page 230: ...tion Remarks Read Hdd Create File Error Address XX Failed in opening of HDD driver XX is LAB value The HDD driver may not be normal or installed Read Hdd Set File Pointer Error Address XX Failed in the HDD file pointer setting command XX is LAB value Read Hdd Command Error Address XX Failed in the HDD read command XX is LAB value Read Hdd Check Size Error Address XX The size read by the HDD read c...

Page 231: ...his test mode performs the read test to first 2000 files on the drive 2 Test screen File Name Displays the name of the file being verified with full path 3 Result judgment Both of PASS and FAIL are not displayed anywhere on the HDDL screen The result is reflected to the log on the WinPE T D screen In the case of PASS The result is displayed as OK in the Result field on the WinPE T D screen In the ...

Page 232: ... Simple Mode This test mode only executes Address Test and Stack High Low test Detail Mode This test mode also executes Address Test and Stack High Low test as well as Bust Transfer test 2 Test screen Memory information Displays the memory capacity reserved for the test and the total free memory Test detail Displays the detail of the test being executed in the order of Address Test Stack HIght Low...

Page 233: ...SS Count on the test screen is zoomed in and NG is displayed in the Result field on the WinPE T D screen The detail of the error is printed to the log of WinPE T D More details are as shown below Message Explanation Remarks Memory Compar Error Address Test An error occurred during Address Test Memory Compar Error Stack High Low Test An error occurred during Stack High Low Test Memory Compar Error ...

Page 234: ...pares it with the original file Detail Mode This test mode creates a 12 MB file Write reads the file and compares it with the original file In the case of the following drive configuration this test is performed only to the F drive Name Disk Type Drive Type 3 5 inch FD A 3 5 inch floppy disk FDD Local disk C Local disk HDD DVD drive D CD drive CD Local disk E Local disk HDD Removal disk F Removal ...

Page 235: ...ount on the test screen is zoomed in and OK is displayed in the Result field on the WinPE T D screen In the case of FAIL The Error Count on the test screen is zoomed in and NG is displayed in the Result field on the WinPE T D screen The detail of the error is printed to the log of WinPE T D More details are as shown below Message Explanation Remarks File Access Error xx Failed in the file access x...

Page 236: ...a it is terminated Simple Mode This test mode reads 64MB data and compares it with the original data Detail Mode This test mode reads 192MB data and compares it with the original data 2 Test screen Addressing Data display Displays the memory address of the test data The test data is a collection of data blocks separated by 32K bytes and the display ranges from the data address 00000001 to the Simp...

Page 237: ...OK is displayed in the Result field on the WinPE T D screen In the case of FAIL The Error Count on the test screen is zoomed in and NG is displayed in the Result field on the WinPE T D screen The Addressing data of the data in which an error occurred is printed to the log of WinPE T D When an error occurs at 000007FF ODD ERROR0000 2008 09 10 12 00 00 000007FF ...

Page 238: ...ine Simple Mode transmit 32 packet sizes data via the LAN line and confirm that a response can be received normally Detail Mode transmit 198 packet sizes data via the LAN line and confirm that a response can be received normally 2 Test Screen LAN Card information Displays the name of LAN card MAC address and IP address Progress status Displays the progress status of the test with the progress bar ...

Page 239: ...en IP is not assigned or the test is conducted with a LAN card WSAStartup failed xx In use API error xx indicates error code failed to set recv timeout xx In use API error xx indicates error code failed to set send timeout xx In use API error xx indicates error code Invalid in address xx In use API error xx indicates IP address send to failed xx In use API error xx indicates error code Wrote xx by...

Page 240: ...he ALU and FPU operations and check that the results are correct 2 Test screen Test detail The test details under execution are displayed It displays in order of ALU TEST and FPU TEST Progress status Displays the progress status of the test with the progress bar 3 Result judgment Check whether the calculation result is the same as expected one In the case of PASS The PASS Count display on the test...

Page 241: ...e Manual 960 833 The detail of the error is printed to the log of WinPE T D More details are as shown below Message Explanation Remarks The ALU test made an error An error occurred duringprocessing of ALU The FPU test made an error An error occurred duringprocessing of FPU ...

Page 242: ...Detail Mode This test mode performs display of test items in the Simple mode as well as random drawing of circles squares and lines 2 Test screen Example of a test screen 3 Result judgment The operator judges PASS or FAILE by visual check However unless program error occurs OK is displayed in the Result field on the WinPE T D screen In the case of PASS The PASS Count display on the test screen is ...

Page 243: ...th the original file Detail Mode This test mode creates a 384 KB file Write reads the file and compares it with the original file 2 Test screen Test detail The drive under test execution is displayed Progress status Displays the progress status of the test with the progress bar 3 Result judgment In the case of PASS The PASS Count display on the test screen is zoomed in and OK is displayed in the R...

Page 244: ...ith the specified size xx indicates error code This message also appears when no floppy disk is in the floppy disk drive Open File Error Code xx Failed in opening the file zx indicates file code Write File Error Code xx Failed in writing to the file zx indicates file code Note The test causes error if the floppy disk is write protected Make sure that the floppy disk is not write protected ...

Page 245: ...12 MB file Write reads the file and compares it with the original file 2 Test screen Test detail The drive under test execution is displayed Progress status Displays the progress status of the test with the progress bar 3 Result judgment This test is regarded as 1PASS when every access to the files in all of the devices connected to the PC is successful If an error occurs even in a device the erro...

Page 246: ...n The detail of the error is printed to the log of WinPE T D More details are as shown below Message Explanation Remarks File Access Error xx Failed the file access xx indicates drive name Space size Error Code xx There is no sufficient free space for the file with the specified size xx indicates drive name ...

Page 247: ...f order 5 seconds Detail Mode tests at intervals of order 10 seconds The test content is to verify that there is no difference between the calculated estimated time and really taken time 2 Test screen A clock will be set 10 seconds ago in 2000 and inspection will be started The time is displayed every one second on the screen All the displays are updated at once as the time reaches the year 2000 M...

Page 248: ...s zoomed in and OK is displayed in the Result field on the WinPE T D screen In the case of FAIL The Error Count on the test screen is zoomed in and NG is displayed in the Result field on the WinPE T D screen The information of the time at which an error occurred is printed to the log of WinPE T D More details are as shown below The following example indicates that a time difference of 2 seconds ha...

Page 249: ...ual 960 833 3 34 6 12 KEYBOARD Test 1 Test content The keyboard of PC is a test which judges whether it operates normally Simple Mode Detail Mode The same operation is carried out whichever it chooses 2 Test screen The arrangement of a keyboard is displayed on the display of PC ...

Page 250: ...correctly the object key on a display will be eliminated 2 When redoing a keyboard test the Refresh button arranged at the screen lower left is pressed Next it returns to the state immediately after starting Note The check of the FN key should press FN and F3 simultaneously It does not react even if it presses only the FN key ...

Page 251: ...Maintenance Manual 960 833 The keyboard which can be tested is two kinds US Keyboard A4 Mode and US Keyboard A4 Mode 10Key Mode When you test a keyboard with a ten key choose US Keyboard A4 Mode 10Key Mode by the combo box of the keyboard layout upper left stage ...

Page 252: ... is pressed before all the keys are pressed The thing in which the operator made the mistake is told OK Although the keyboard test is not ended it is considered as success Cancel It returns to a keyboard test screen If all the keys are eliminated it becomes impossible in addition to choose the Fail button In the case of PASS The PASS Count display on the test screen is zoomed in and OK is displaye...

Page 253: ...0 833 3 34 6 13 Mouse Test 1 Test content The Mouse of PC is a test which judges whether it operates normally Simple Mode Detail Mode The same operation is carried out whichever it chooses 2 Test screen If a mouse test start is carried out the above mentioned screen will be displayed ...

Page 254: ...ver it is simultaneously displayed on the corresponding section of a right hand side mouse illustration by coloring 2 Press the Refresh button at the lower left of a screen to redo a mouse test It returns to the initial screen of a test 3 The cursor position is expressed in the lower part of a screen as X coordinates and Y coordinates 4 Test items other than the cursor position become effective on...

Page 255: ...ll completed The thing in which the operator made the mistake is told OK Although the keyboard test is not ended it is considered as success Cancel It returns to a keyboard test screen When the item to the mouse tests 1 9 is eliminated it becomes impossible moreover to choose the Fail button In the case of PASS The PASS Count display on the test screen is zoomed in and OK is displayed in the Resul...

Page 256: ...uting FreeDOS T D is as follows Note Start the machine after connecting the FDD If the FDD is connected to the machine after FreeDOS T D started it does not recognize the FDD 3 35 1 1 Test device configuration Devices to be tested and Test devices Abbreviated names CPU Central Processing Unit RAM Random access memory ROM Read only memory TIM Real Timer Backup memory 128bytes CRT Display unit ...

Page 257: ...d Diagnostics 3 144 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 HDD Hard disk drive KB Keyboard FDD Floppy disk drive 3 35 1 2 Test program configuration This test program is configured as below ...

Page 258: ...e display DISPLAY 4 01 02 03 04 05 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD FDD 5 01 02 03 04 05 Sequential read Sequential read write Random address data Write specified address Read specified address 6 7 HDD 8 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read W...

Page 259: ...n then the test program is loaded and the following test selection screen is displayed Refer to section 4 2 2 for details Use the Up or Down cursor key to select your desired item and press the Enter key If you select 1 on the above screen the test menu for selecting each test is displayed In addition items 5 7 indicate the tasks to be supported by this T D Note Pressing the Esc key or selecting 0...

Page 260: ...s the Enter key 1 9 Select the subtest menu described in section 4 2 3 88 Specifies the number of error retries 0 255 99 Redisplays the main menu screen in section 4 2 1 Pressing Esc is also considered valid If either test item of 5 FLOPPY DISK TEST or 8 HARD DISK TEST is executed from the test menu the following requirements have to be set 1 FLLPPY DISK TEST The following message will appear Sele...

Page 261: ...ompare error is detected Select 1 or 2 1 The dumped data is not displayed on the screen even if a data compare error occurs Only pressing the Enter key is also considered valid 2 The dumped data is displayed on the screen when a data compare error occurs This message is used to select whether or not the HDD status is displayed on the screen The HDC status is described in section 3 20 Select 1 or 2...

Page 262: ...EST MENU the following sub menu is displayed Use the Up or Down cursor key to select your desired item and press the Enter key When you select any subtest item you are taken to the test mode described in the detail of each test function in section 4 6 Pressing the Esc key or selecting 99 returns to the test selection screen described in section 3 31 4 2 2T ...

Page 263: ...t keys to select either of Yes No and press Enter Pressing the Esc key returns to the subtest selection screen described in section 4 2 3 YES When the current test cycle is finished the pass counter is incremented by 1 and the next test cycle stops NO When the current test cycle is finished the test is terminated and the subtest selection screen is redisplayed 2 ERROR STOP YES When an error occurs...

Page 264: ...ION １ Test end The test ended Select a subtest ２ Continue The next step will be executed ３ Retry The error step will be retried 3 Discontinuing a test If you press the Ctrl Alt Break keys during a test the test is discontinued and the screen returns to the subtest menu described in section 3 31 4 2 3 ...

Page 265: ...TOR ERROR 2 ROM THORMISTOR ERROR 3 MEMORY 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR KEYBOARD FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HUB GET DESCR ERROR DESCR HUB SET FEATURE ERROR P ON HUB GET STATUS ERROR HUB SET FEATURE ERROR R...

Page 266: ...BUFFER ERROR HDD 05 07 09 0B BB 08 01 02 04 10 20 40 80 11 AA CC E0 0A EE DA 12 HDD HDC NOT RESET ERROR HDD DRIVE NOT INITIALIZE HDD DMA BOUNDARY ERROR HDD BAD TRACK ERROR HDD UNDEFINED ERROR HDD OVERRUN ERROR DRQ ON HDD BAD COMMAND ERROR HDD ADDRESS MARK NOT FOUND HDD RECORD NOT FOUND ERROR HDD ECC ERROR HDD HDC ERROR HDD SEEK ERROR HDD TIME OUT ERROR HDD ECC RECOVER ENABLE HDD DRIVE NOT READY HD...

Page 267: ...USB memory The operation guide is displayed at the bottom of the screen and the error status names are displayed on the right side of the screen The error information on the screen can be processed respectively with each key of the 1 to 9 keys In the case of error retry OK R is added before the error status However the error count is not incremented 6 B Read FD Log Read 7 B Write FD Log Write 8 C ...

Page 268: ... the devices capable of unattended operation The name of test device and the number of subtest being tested are displayed on the screen during a test The following table indicates the test items Test Name Sub test No Memory Display Real Timer HDD 01 Conventional Memory 02 Protected Mode 04 Stress Test 01 VRAM read write for VGA 02 Backup memory 01 Sequential read ...

Page 269: ...t task No 7 the following FDD utility selection menu is displayed Use the Up and Down cursor keys to select your desired item and press the Enter key If you press the Esc key or select 9 the screen returns to the main menu described in section 4 2 1 1 DUMP This program displays the contents of the floppy disk and the designated sectors of the hard disk on the display ...

Page 270: ...ites a constant data to conventional memory 0 to 640 KB then reads the new data and compares the result with the original data With regard to the test memory content save the data to the test memory before the test and restore it after the test Details of Test 1 1 This subtest performs a test data write read compare operation to the work memory 640KB from 0000 0000 to 9000 FFFF in the real mode Th...

Page 271: ...ep 4 Constant Data Test Write double words of the data to the whole of the data in 64KB units then read double words of the written data and compare the result with the original data Test data FFFFFFFFh 00000000h 80018001h Step 5 Address Pattern Test Write double words of the data to the address pattern data read double words of the written data and compare the result with the original data Test d...

Page 272: ...to the test memory before the test and restore it to the former address after the test Coincidence assurance of the memory content Details of Test This subtest displays the number of memory accesses within the same time in both of Cache ON and Cache OFF by the counter Check that the benchmark speed is high when the cache is used 4 Stress This subtest writes or reads constant data and address data ...

Page 273: ...AL PORTÉGÉ R700 Series Maintenance Manual 960 833 JMP Read and Compare Step 7 JMP Write Address pattern 2 1 4 3 4 increment 0 1 2 decrement JMP Read and Compare Step11 Dword Transfer Data is an 32 bit shift data Step 11 bit reversed pattern ...

Page 274: ...est 1 Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The 88 key compatible with the 106 key is not tested because this key operating in overseas mode uses the different character code table Not for Japan model ...

Page 275: ...test displays bands of gradations for mixed colors then for red green and blue Next it displays eight solid colors full screen red semi red green semi green blue semi blue white and semi white Each color displays for three seconds 4 Gradation Mode test for VGA This subtest displays gradations for following modes To change the mode press Enter It automatically judges vesa mode supported by each mod...

Page 276: ...ＡＤＢ５ＡＤＡＤ Repeated data after the second sector 2 3 Random address data This subtest writes random data to random addresses on all tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data 20 times pass Test sector 1 4 Write specified address This subtest writes the data specified by an operator to a specified track head and address TEST DATA TRACK NO HE...

Page 277: ...0 1 Result Status 1 2 Result Status 2 3 Cylinder Address 4 Head Address 5 Sector Address 6 Number of Bytes Sector Result Status 0 7 6 5 4 3 2 1 0 IC1 IC0 SE EC NR HD US1 US0 IC1 IC0 Interrupt Code bits 00 normal 01 abnormal 10 invalid CMD 11 abnormal FDD ready SE Seek end EC Equipment check track 0 is detected NR Not ready HD Head address US1 US0 Unit select ...

Page 278: ...0 EN DE OR ND NW MR EN End of Cylinder DE Data error OR Over run DMAC ND No data NW Not writable MA Missing address mark Result Status 2 7 6 5 4 3 2 1 0 CM DD NC SH SN BC MD CM Control mark DD Data error data field NC No cylinder SH Scan equal hit SN Scan not satisfied BC Bad cylinder MD Missing address mark data field ...

Page 279: ...ways the HDD can be read Forward sequential Reverse sequential Random 3 Random address data This subtest writes random data in a random length to random addresses This data is then read and compared to the original data 4 Cross talk peak shift This subtest writes eight types of worst pattern data listed below to a cylinder then reads the data while moving from cylinder to cylinder Test the data in...

Page 280: ...ds data which has been written to a specified cylinder and head on the HDD 8 Sequential write This subtest writes specified 2 byte data to all of the cylinders on the HDD 9 W R C specified address This subtest writes data to a specified cylinder and head on the HDD then reads the data and compares it to the original data HDC Status An error occurs during the HDD test the following message is displ...

Page 281: ... HDD does not accept the command 1 HDD is ready 5 DWF write fault 0 Write is successful 1 Write error 4 DSC seek complete 0 Seek error 1 Seek normal termination 3 DRQ data request 0 No data transfer request 1 Data transfer being requested 2 COR corrected data 0 Not used 1 Data error occurrence 1 IDX index 0 Not used 1 Index detection 0 ERR error 0 Normal termination 1 End with error ...

Page 282: ...BK BadBlockMark 0 Not used 1 Defective block mark detection 6 UNC uncorrectable 0 No uncorrectable data error 1 Uncorrectable data occurrence 5 4 IDN identification 0 Not used 1 No ID field 3 2 ABT about 0 Not used 1 Illegal command or command abort 1 TK0 track zero 0 Track 0 detection 1 Track 0 not detection When recalibrated 0 0 ...

Page 283: ...ar or clock function 2 Backup memory This subtest writes the data for 1bit ON 01 02 04 80h and 1bit OFF FE FB FB 7Fh and AAh 55h to 114 bytes of addresses from 0E to 7Fh reads the written data and compares the result with the original data 3 Real time carry Set the constant value as below and check carry of the timer Month Date Year Hour Min Sec 12 31 2008 23 59 58 ...

Page 284: ...e r Manufacturer of PC Product Nam e Product name of PC Part Number Part number of PC Serial Number Serial number of PC BIOS Version BIOS version of PC CPU Name0 Name of the first CPU mounted in PC CPU Clock0 Current Clock of CPU Max Clock CPU Socket0 Name of CPU socket CPU Description0 Name of CPU processor CPUID Family Model Stepping L2 Cache0 Second cache of CPU CPU Name1 Name of the second CPU...

Page 285: ...B Flash Disk Name of USB flash disk and its capacity GB ODD0 Name of ODD and media type FDD Name of FDD Key Board Name of keyboard Mouse Name of mouse Other Disk Name of HDD other than IDE IEEE1394 and USB and its capacity 3 36 1 2 Test conditions The following table lists the test statuses Item Name Description T D Version Version of WindowsPE T D Test mode Indicates the test mode When a test is ...

Page 286: ...t Simple Mode Displays the result of the test performed in the Simple mode indicates that the test is OK indicates that there is any problem in the test Detail Mode Displays the result of the test performed in the Detail mode indicates that the test is OK indicates that there is any problem in the test Heart Run Displays the result of heat run test The current version does not support it Comment D...

Page 287: ...from the built in ODD For the models in which ODD is not built boot the system from the USB memory 3 VIDEO Test If the VIDIO test and other test are executed simultaneously Multitasking the test status cannot be shown on the WinPE T D main screen due to the VIDIO test 4 LAN Test To conduct the LAN test be sure to connect the LAN router with DHCP to the PC Do not connect the LAN router to the exter...

Page 288: ...Timer Test If the Timer test and other test are executed simultaneously Multitasking the error time displayed in the test log is not displayed correctly 8 CD Boot After Winpe is selected on the Multiboot selection screen when the system is booted from the CD the Press any Key to boot from CD or DVD message is displayed but only the ENTER key is valid 3 37 3 Notices and Restrictions Freedos 1 USB B...

Page 289: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...

Page 290: ...4 Replacement Procedures 4 ii CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 ...

Page 291: ...embly 4 22 4 9 ExpressCard slot 4 26 4 10 Battery lock 4 28 4 11 3G card 4 29 4 12 Optical disk drive DVD Super Multi drive SD board 4 33 4 13 Wireless LAN card 4 38 4 14 DC fan 4 40 4 15 E SATA board 4 42 4 16 Fin 4 44 4 17 Bluetooth module 4 46 4 18 System board 4 48 4 19 Sound board 4 55 4 20 Speaker 4 59 4 21 DC IN harness 4 62 4 22 Touch pad Fingerprint sensor board 4 63 4 23 Keyboard 4 67 4 ...

Page 292: ...g the base assembly 3 4 24 Figure 4 14 Removing the ExpressCard slot 4 26 Figure 4 15 Removing the battery lock 4 28 Figure 4 16 Removing the sound board FPC 4 29 Figure 4 17 Removing the 3G card 1 4 30 Figure 4 18 Removing the 3G card 2 4 31 Figure 4 19 Removing the optical disk drive SD board 1 4 33 Figure 4 20 Removing the optical disk drive SD board 2 4 34 Figure 4 21 Removing the optical disk...

Page 293: ...ure 4 40 Removing the touch pad fingerprint sensor board 2 4 64 Figure 4 41 Removing the touch pad fingerprint sensor board 3 4 65 Figure 4 42 Removing the keyboard 4 67 Figure 4 43 Removing the cover assembly LCD assembly 4 69 Figure 4 44 Removing the sensor board 4 70 Figure 4 45 Removing the LCD mask 1 4 75 Figure 4 46 Removing the LCD mask 2 4 76 Figure 4 47 Removing the LCD 1 4 77 Figure 4 48...

Page 294: ...4 Replacement Procedures 4 vi CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 ...

Page 295: ...he FRUs in order to replace one The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed The numbers in the chart indicate the relevant section numbers in this manual In all cases when removing an FRU the battery pack must also be removed When repairing an FRU that is the potential cause of a computer fault use the chart to determine the order ...

Page 296: ...ER SENSOR BOARD PCB ASSY FULFSx 1 11 KEYBOARD UNIT 1 COVER ASSY 67 INSULATOR KB 1 ITEM Parts List ITEM No PART NAME Quantity 60 LCD COVER ASSY 1 15 CAMERA MODULE 1 24 W LAN ATENNA WITH CABLE 1 25 W LAN ATENNA L 1 39 BLUETOOTH ANTENNA 1 63 1 LCD COVER ASSY 64 1 Parts which can not be reused are 1 Touch pad 2 Touch pad button cover 3 Fingerprint sensor board PCB ASSY FULFSx 4 Keyboard 5 INSULATOR KB...

Page 297: ...FC 34 E SATA board FPC FPC FULYEx 35 ODD FPC FPC FULODx 37 SD board FPC FPC FULYDx 38 Sound board FPC FPC FULYNx 40 Base assembly BASE ASSY 44 SSD FPC FPC FULSSx 60 Cover assembly COVER ASSY 62 Touch pad button cover TP BTN COEVR ASSY 80 T PAD board TOUCHPAD SW BOARD ASSY 81 Sensor board LCD SW SENSOR BOARD ASSY 82 E SATA board USB BOARD ASSY 83 Sound board SOUND BOARD ASSY 84 SD ODD BOARD ASSY 84...

Page 298: ...the computer is disconnected from an AC power source Remove any metal jewelry or accessories such as necklaces bracelets or rings in order to reduce the risk of electric shock Never work with wet or damp hands 3 Be careful of edges and corners as these may cut CAUTION 1 When you change a component be sure the replacement component meets the required specifications Never use foreign parts to avoid ...

Page 299: ... diagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault 5 Do not perform any unnecessary work Always work in accordance with the disassembly and re assembly procedures in this manual 6 Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work 7 Disassembling requires the removal of a larg...

Page 300: ...the pressure plate such that the cable is fixed in the correct position Pull the cable to ensure that it is securely connected For spring connectors lift up the stopper frees the cable and allow it to be pulled out To reconnect hold the stopper in the up position and insert the cable then lower the stopper to secure the cable Pull the cable to ensure that it is securely connected For back flip con...

Page 301: ...ot have any screws left over Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment The use of Electrostatic Discharge ESD equipment is very important for your safety and the safety of those around you Proper use of these devices will increase the su...

Page 302: ...river for quick and easy operations Except a M1 4 screw Use a non electric screwdriver to fasten a M1 4 screw because bosses for M1 4 screws maybe broken if the screw is driven with an electric screwdriver M1 4 1 4mm 0 098 N m 1 0 kgf cm M2 2mm 0 167 N m 1 7 kgf cm M2 5 2 5mm 0 294 N m 3 0 kgf cm M3 3mm 0 294 N m 3 0 kgf cm NOTE To prevent damage to THIN HEAD screws use type 0 bit philips screwdri...

Page 303: ... screw means screws whose length is indicated in an integral number to the first decimal places such as 2 5 mm 2 6 mm and so on Screw Notation To make maintenance of the computer easier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw type Screw length mm Screw shape B Bind screw F Flat head screw S Super thin head sc...

Page 304: ...not drop hit or apply impact do not scratch break twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and other external devices from the computer 3 Turn the computer face down 4 Release the battery lock Pull out the battery pack while sliding the battery latch as shown in the following figure Figure 4 1 Removing the battery pack NOTE Dispose of used bat...

Page 305: ...sed handled or disposed of For environmental reasons collect the spent battery packs Use only batteries recommended by Toshiba for replacements NOTE Check the battery s terminals visually If they are dirty wipe them clean with a dry cloth 1 Turn off the power of the computer 2 Disconnect the AC adapter and all other external devices from the computer 3 Install the battery pack into the battery slo...

Page 306: ... follow the steps below and refer to Figure 4 2 1 Release the hook 2 Push the SIM card It will pop out partly when you release so pull out the card Figure 4 2 Removing the SIM card Installing the SIM card To install the SIM card follow the steps below and refer to Figure 4 2 1 Insert the SIM card and press it until it is securely connected SIM card Hook ...

Page 307: ...ove the ExpressCard refer to the card s documentation and to your operating system documentation for proper procedures and precautions 1 Push the ExpressCard It will pop out partly when you release so pull out the card Figure 4 3 Removing the ExpressCard Installing the ExpressCard To install the ExpressCard follow the steps below and refer to Figure 4 3 1 Insert the ExpressCard and press it until ...

Page 308: ...remove the Bridge media refer to the card s documentation and to your operating system documentation for proper procedures and precautions 1 Push the Bridge media It will pop out partly when you release so pull out the card For an instance SD card is described in the figure 4 4 Figure 4 4 Removing the Bridge media Installing the Bridge media To install the Bridge media follow the steps below and r...

Page 309: ...6 CAUTION When removing the memory module make sure the computer is powered off Removing a memory module with the power on might damage the module or the computer itself Do not touch the connectors on the memory module or on the computer Dust and stains on the connectors may cause memory access problems Never press hard or bend the memory module 1 Loosen the screws fixing the memory cover 2 Remove...

Page 310: ... 4 6 Memory module 4 16 CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 3 Open the left and right latches outside and remove the memory module Figure 4 6 Removing the memory module Latch Memory module Latch Slot A Slot B ...

Page 311: ...ess hard or bend a memory module 1 Insert the memory module into the connector slantwise and press it to connect firmly CAUTION The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A After installing the memory module make sure that the memory module is secured with the left and right latches 2 Set the memory cover and s...

Page 312: ... or bottom of the HDD or SSD Pressure may cause data loss or damage to the device 4 7 1 HDD SSD 2 5 inch Removing the HDD SSD 2 5 inch To remove the HDD SSD 2 5 inch follow the steps below and refer to Figure 4 7 and 4 8 1 Loosen the screws fixing the HDD SSD cover 2 Remove the HDD SSD cover Figure 4 7 Removing the HDD SSD cover Screw HDD SSD cover ...

Page 313: ...e connector on the HDD SSD FPC Figure 4 8 Removing the HDD SSD 2 5 inch Installing the HDD SSD 2 5 inch To install the HDD SSD 2 5 inch follow the steps below and refer to Figure 4 7 and 4 8 1 Connect the HDD SSD to the connector on the HDD SSD FPC 2 Turn up the insulator and set the HDD SSD into the slot 3 Set the HDD SSD cover and secure it with the screw HDD SSD FPC HDD SSD Insulator ...

Page 314: ...fer to Figure 4 7 4 9 and 4 10 1 Loosen the screws fixing the HDD SSD cover 2 Remove the HDD SSD cover 3 Peel off the insulators SQUARE INSULATOR and SSD HOLD INSULATOR 4 Disconnect the SSD FPC from the connector on the SSD 5 Remove the SSD holder with the SSD from the slot Figure 4 9 Removing the SSD 1 8 inch 1 SSD FPC SSD holder with the SSD SQUARE insulator SQUARE insulator SSD HOLD insulator ...

Page 315: ...e SSD 1 8 inch To install the SSD 1 8 inch follow the steps below and refer to Figure 4 7 4 9 and 4 10 1 Set the SSD to the HDD holder and secure them with the following screws M1 4 3B S THIN HEAD 4 2 Set the SSD holder with the SSD into the slot 3 Connect the SSD FPC to the connector on the SSD 4 Stick the insulators SQUARE INSULATOR and SSD HOLD INSULATOR in place 5 Set the HDD SSD cover and sec...

Page 316: ...mbly To remove the base assembly follow the steps below and refer to Figure 4 11 to 4 13 1 Take out the tab under the base assembly 2 Lift up the flip of the connector and disconnect the ExpressCard FPC from the connector CN2520 on the system board while holding the tab Figure 4 11 Removing the base assembly 1 Tab Flip ExpressCard FPC CN2520 ...

Page 317: ...AT HEAD screw 15 Described as 6 in the figure M2 5 4B FLAT HEAD screw 5 Described as 4 in the figure Without Dock model M2 5 6B FLAT HEAD screw 13 Described as 6 in the figure M2 5 4B FLAT HEAD screw 5 Described as 4 in the figure M2 5 12B FLAT HEAD screw 2 Described as 12 in the figure Figure 4 12 Removing the base assembly 2 6 4 6 6 Dock model 12 Without Dock model 6 6 6 6 6 6 6 6 6 6 6 4 4 4 4 ...

Page 318: ...res 4 8 Base assembly 4 24 CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 4 Remove the base assembly in the direction as shown in the figure below Figure 4 13 Removing the base assembly 3 Cover assembly Base assembly ...

Page 319: ...w 2 Secure the base assembly and cover assembly with the following screws Dock model M2 5 6B FLAT HEAD screw 15 Described as 6 in the Figure 4 12 M2 5 4B FLAT HEAD screw 5 Described as 4 in the Figure 4 12 With out Dock model M2 5 6B FLAT HEAD screw 13 Described as 6 in the Figure 4 12 M2 5 4B FLAT HEAD screw 5 Described as 4 in the Figure 4 12 M2 5 12B FLAT HEAD screw 2 Described as 12 in the Fig...

Page 320: ...slot follow the steps below and refer to Figure 4 14 1 Remove the following screws securing the ExpressCard slot M2 4C S THIN HEAD screw 2 M2 3B S THIN HEAD screw 2 2 Peel the EXP Card FPC and remove the ExpressCard slot from the base assembly Figure 4 14 Removing the ExpressCard slot M2x4C S THIN HEAD M2x3B S THIN HEAD ExpressCard slot EXP Card insulator D stick tape EXP Card FPC ...

Page 321: ...assembly and secure it with the following screws M2 4C S THIN HEAD screw 2 M2 3B S THIN HEAD screw 2 NOTE When replacing the ExpressCard slot with a new one stick the EXP Card insulator to the ExpressCard slot in place When replacing the base assembly with a new one stick the cushion to the base assembly in place 2 Stick the ExpressCard FPC to the base assembly D stick tape NOTE Stick the ExpressC...

Page 322: ...battery lock L be careful not to lose the battery lock spring Figure 4 15 Removing the battery lock Installing the Battery lock To install the battery lock follow the steps below and refer to Figure 4 15 1 Set push the battery locks to the base assembly from the bottom until the hooks are engaged CAUTION When installing the battery locks make sure that the direction of installing is correct After ...

Page 323: ...29 4 11 3G card Removing the 3G card To remove the 3G card follow the steps below and refer to Figure 4 16 to 4 18 1 Disconnect the sound board FPC from the connector CN9670 on the sound board and CN9570 on the system board Figure 4 16 Removing the sound board FPC CN9670 CN9570 Sound board FPC ...

Page 324: ...e 3G board M2 4C S THIN HEAD screw 3 3 Disconnect the 3G board FPC from the connector CN9720 on the 3G board 4 Turn over the 3G card and disconnect the 3G antenna cables on the connectors on the back of the 3G card Figure 4 17 Removing the 3G card 1 3G board 3G board FPC 3G antenna cable blue CN9720 M2 4C S THIN HEAD 3G antenna cable red ...

Page 325: ...s PORTÉGÉ R700 Maintenance Manual 960 833 CONFIDENTIAL 4 31 5 Remove the following screws and disconnect the 3G card from the connector on the 3G board M2 3B S THIN HEAD screw 2 Figure 4 18 Removing the 3G card 2 3G card M2 3B S THIN HEAD ...

Page 326: ...firmly 2 Secure the 3G card with the following screws M2 3B S THIN HEAD screw 2 3 Connect the 3G antenna cables to the connectors on the 3G card 4 Turn over the 3G board and set it to the cover assembly 5 Connect the 3G board FPC to the connector CN9720 on the 3G board 6 Secure the 3G board with the following screws M2 4C S THIN HEAD screw 3 7 Arrange the 3G antenna cables in place 8 Connect the s...

Page 327: ...the steps below and refer to Figure 4 19 to 4 22 CAUTION When the optical disk inside the optical disk drive can not be ejected because of some failure open the disc tray by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole near the eject button 1 Stand the optical disk drive In the case of without optical disk drive remove the dummy ODD while releasing t...

Page 328: ... HEAD 4 3 Disconnect the inner harness from the connector CN6070 on the back of the SD board 4 Push the gasket and lift up the optical disk drive and SD board to remove SD board FPC is fixed to the cover assembly by the double sided tapes D tape circle Figure 4 20 Removing the optical disk drive SD board 2 SD board FPC Optical disk drive SD board M2x3B S THIN HEAD Gasket Inner harness CN6070 MIC c...

Page 329: ...ent Procedures PORTÉGÉ R700 Maintenance Manual 960 833 CONFIDENTIAL 4 35 5 Disconnect the SD board FPC and ODD FPC form the connectors CN9710 and CN1820 on the SD board Figure 4 21 Removing the optical disk drive SD board 3 SD board FPC ODD FPC CN9710 CN1820 SD board ...

Page 330: ...Manual 960 833 6 Remove the following screws ODD FPC ODD rear plate ODD side plate and ODD side plate F M2 4C S THIN HEAD 2 M2 3B S THIN HEAD 3 Figure 4 22 Removing the optical disk drive SD board 4 M2x4C S THIN HEAD ODD rear plate ODD FPC M2x3B S THIN HEAD ODD side plate ODD side plate F M2x3B S THIN HEAD M2x3B S THIN HEAD ...

Page 331: ...E When replacing a SD board with a new one set the MIC cover to the SD board in place 3 Peel off the double side tapes D tape circle on the cover assembly 4 Stick new double sided tapes D tape circle and peel off the separators 5 Stand the optical disk drive and set the SD board to the cover assembly in place 6 Connect the inner harness to the connector CN6070 on the back of the SD board 7 Secure ...

Page 332: ... Remove the following screws and disconnect the wireless LAN card from the connector on the system board M2 3B S THIN HEAD screw 1 2 Disconnect the wireless LAN antenna cables from the wireless LAN card white cable from A or 1 and black cable from B or 2 using an antenna coaxial cable disconnector Figure 4 23 Removing the wireless LAN card Wireless LAN card M2 3B S THIN HEAD Wireless LAN antenna c...

Page 333: ...w the steps below and refer to Figure 4 23 1 Connect the wireless LAN antenna cables to the wireless LAN card white cable to A or 1 and black cable to B or 2 using an antenna coaxial cable disconnector 2 Insert the wireless LAN card to the connector on the system board slantwise 3 Push down the wireless LAN card and secure it with the following screws M2 3B S THIN HEAD screw 1 ...

Page 334: ... fan follow the steps below and refer to Figure 4 24 1 Peel off the insulator and remove the following screws securing the DC fan M2 5 4B FLAT HEAD 2 2 Disconnect the fan harness from the connector CN3380 on the system board 3 Remove the DC fan from the slot Figure 4 24 Removing the DC fan CN3380 DC fan M2 5x4B FLAT HEAD Fan harness Insulator ...

Page 335: ...IAL 4 41 Installing the DC fan To install the DC fan follow the steps below and refer to Figure 4 24 1 Connect the fan harness to the connector CN3380 on the system board 2 Set the DC fan in place and secure it with the following screws M2 5 4B FLAT HEAD 2 3 Stick the insulator in place ...

Page 336: ...e steps below and refer to Figure 4 25 1 Remove the following screw and E SATA board M2 4C S THIN HEAD 1 2 Disconnect the E SATA board FPC from the connector CN9640 on the back of the E SATA board E SATA board FPC is fixed to the cover assembly by the double sided tapes D tape circle Figure 4 25 Removing the E SATA board CN9640 E SATA board M2x4C S THIN HEAD E SATA board FPC Guide ...

Page 337: ...o Figure 4 25 1 Peel off the double side tape D tape circle on the cover assembly 2 Stick a new double sided tape D tape circle and peel off the separator 3 Connect the E SATA board FPC to the connector CN9640 on the back of the E SATA board 4 Set the E SATA board to the guides and secure it with the following screw M2 4C S THIN HEAD 1 5 Fix the E SATA board FPC with the double sided tapes ...

Page 338: ...ures 4 16 Fin Removing the Fin To remove the fin follow the steps below and refer to Figure 4 26 1 Remove the following screws and fin M2 3B S THIN HEAD 2 NOTE When removing the fin be sure to remove the screws in the reverse order of the number marked on the fin Figure 4 26 Removing the fin M2x3B S THIN HEAD Fin ...

Page 339: ...d to the CPU wipe them off with a cloth in advance 2 Apply new grease Shin Etsu Chemical Co X 23 7921 5 on the CPU using a special syringe as shown in the following figure Apply quarter of scale 0 25ml of grease evenly on the CPU chip 3 Set the fin in place and secure it with the following screws M2 3B S THIN HEAD 2 NOTE When securing the fin be sure to secure the screws in the order of the number...

Page 340: ...r to Figure 4 27 1 Turn up the insulator 2 Disconnect the Bluetooth harness from the connector CN4440 on the system board 3 Disconnect the Bluetooth antenna cable from the connector on the back of the Bluetooth module 4 Disconnect the Bluetooth harness from the connector on the Bluetooth module Figure 4 27 Removing the Bluetooth module Bluetooth module Bluetooth antenna cable Bluetooth harness Ins...

Page 341: ...re 4 27 1 Connect the Bluetooth harness to the connector on the Bluetooth module 2 Connect the Bluetooth antenna cable to the connector on the back of the Bluetooth module 3 Turn up the insulator and set the Bluetooth module in place NOTE When replacing a cover assembly with a new one stick the cushion to the cover assembly in place 4 Connect the Bluetooth harness to the connector CN4440 on the sy...

Page 342: ... 3 Test program in order to save the DMI information from gggsystem board to floppy disk 2 After replacing the system board execute the subtest03 DMI ggginformation recovery and subtest01 Entry of the DMI information gggin order to copy the DMI information and system configuration ggginformation 3 Also update the BIOS and EC KBC with the latest ones according to the steps described in Appendix G a...

Page 343: ...anual 960 833 CONFIDENTIAL 4 49 Removing the System board To remove the system board follow the steps below and refer to Figure 4 28 to 4 32 1 Turn up the insulator and take out the RJ45 harness from the slot Figure 4 28 Removing the system board 1 RJ45 harness Insulator ...

Page 344: ...ce Manual 960 833 2 Turn up the insulator and disconnect the LCD harness from the connector CN5300 on the system board 3 Disconnect the DC IN harness from the connector CN8800 on the system board Figure 4 29 Removing the system board 2 LCD harness DC IN harness Insulator CN8800 CN5300 ...

Page 345: ...L 4 51 4 Disconnect the keyboard FPC TP SW FFC and fingerprint sensor board FFC from the connectors CN3230 CN9550 and CN9551 on the system board Figure 4 30 Removing the system board 3 TP SW FFC Connected to CN9550 Keyboard FPC Connected to CN3230 Fingerprint sensor board FFC Connected to CN9551 ...

Page 346: ...AL PORTÉGÉ R700 Maintenance Manual 960 833 5 Remove the following screws securing the system board M2 4C S THIN HEAD 2 4 40 5C UNIFIED BIND 2 6 Remove the system board Figure 4 31 Removing the system board 4 M2x4C S THIN HEAD System board 4 40x5C UNIFIED BIND ...

Page 347: ...4050 CN9300 and CN9580 on the system board Figure 4 32 Removing the system board 5 CAUTION Risk of explosion if RTC battery is replaced by an incorrect type Dispose of used RTC batteries according to the laws and ordinances of your local authority HDD FPC or SSD FPC Connected to CN1990 E SATA board FPC Connected to CN9540 RJ45 harness Connected to CN4050 SD board FPC Connected to CN9770 RTC batter...

Page 348: ...ver the system board and set it in place 3 Secure the system board with the following screws M2 4C S THIN HEAD 2 4 40 5C UNIFIED BIND 2 4 Connect the keyboard FPC TP SW FFC and fingerprint sensor board FFC to the connectors CN3230 CN9550 and CN9551 on the system board 5 Connect the DC IN harness to the connector CN8800 on the system board 6 Turn up the insulator and connect the LCD harness to the ...

Page 349: ...he following screw and speaker holder R M2 4C S THIN HEAD 1 2 Disconnect the camera harness sensor harness speaker harness and inner harness from the connector CN9540 CN9620 CN6000 and CN6050 on the sound board Figure 4 33 Removing the sound board 1 Speaker harness Connected to CN6000 Speaker holder R Sound board M2x4C S THIN HEAD Sensor harness Connected to CN9620 Inner harness Connected to CN605...

Page 350: ...ocedures 4 19 Sound board 4 56 CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 3 Remove the following screw and sound board M2 3B S THIN HEAD 1 Figure 4 34 Removing the sound board 2 Sound board M2x3B S THIN HEAD ...

Page 351: ...ent Procedures PORTÉGÉ R700 Maintenance Manual 960 833 CONFIDENTIAL 4 57 4 Peel off the acetate tape and turn up the insulator 5 Remove the inner harness Figure 4 35 Removing the sound board 3 Acetate tape Inner harness Insulator ...

Page 352: ...lator and arrange the inner harness in place 2 Stick the acetate tape in place 3 Set the sound board to the slot of the cover assembly and secure it with following screw M2 3B S THIN HEAD 1 4 Connect the camera harness sensor harness speaker harness and inner harness to the connector CN9540 CN9620 CN6000 and CN6050 on the sound board 5 Set the speaker holder R to the slot and secure it with follow...

Page 353: ...ker follow the steps below and refer to Figure 4 36 and 4 37 1 Turn up the insulator and release the wireless LAN antenna cable and speaker harness 2 Remove the following screw and speaker holder L M2 5 6B FLAT HEAD 1 Figure 4 36 Removing the speaker 1 Speaker holder L Insulator M2 5x6B FLAT HEAD Wireless LAN antenna cable Speaker harness Insulator ...

Page 354: ...4 Replacement Procedures 4 20 Speaker 4 60 CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 3 Take out the speaker from the slot of the cover assembly Figure 4 37 Removing the speaker 2 Speaker ...

Page 355: ...r follow the steps below and refer to Figure 4 36 and 4 37 1 Set the speaker to the slot of the cover assembly 2 Turn up the insulator and arrange the speaker harness in place 3 Set the speaker holder L to the slot and secure it with following screw M2 5 6B FLAT HEAD 1 4 Arrange the wireless LAN antenna cable in place 5 Close the insulators ...

Page 356: ...move the DC IN harness follow the steps below and refer to Figure 4 38 1 Take out the DC IN harness from the slot of the cover assembly Figure 4 38 Removing the DC IN harness Installing the DC IN harness To install the DC IN harness follow the steps below and refer to Figure 4 38 1 Set the DC IN harness into the slot of the cover assembly DC IN harness ...

Page 357: ...teps below and refer to Figure 4 39 to 4 41 1 Disconnect the touch pad FFC and TP SW FFC from the connector CN3240 and CN9650 on the T PAD board 2 Disconnect the touch pad FFC from the connector on the touch pad 3 Disconnect the fingerprint sensor board FFC from the connector CN3650 on the fingerprint sensor board under the T PAD board Figure 4 39 Removing the touch pad fingerprint sensor board 1 ...

Page 358: ...insulator 5 Release the latches and remove the touch pad and touch pad button cover adhered with the double sided tape NOTE Do not reuse the removed touch pad and touch pad button cover Be sure to use new touch pad and touch pad cover Figure 4 40 Removing the touch pad fingerprint sensor board 2 Insulator Touch pad Touch pad button cover ...

Page 359: ...E and peel off the fingerprint sensor board 7 Remove the following screws and T PAD board M2 4C S THIN HEAD 2 NOTE Do not reuse the removed fingerprint sensor board Be sure to use a new fingerprint sensor board Figure 4 41 Removing the touch pad fingerprint sensor board 3 Fingerprint sensor board T PAD board Aluminum tape M2x4C S THIN HEAD M2x4C S THIN HEAD ...

Page 360: ...the separators of the touch pad button and cover assembly T PAD tape 5 Stick a new touch pad in place 6 Stick the insulator in place 7 Connect the fingerprint sensor board FFC to the connector CN3650 on the fingerprint sensor board under the T PAD board 8 Connect the touch pad FFC to the connector on the touch pad 9 Connect the touch pad FFC and TP SW FFC to the connector CN3240 and CN9650 on the ...

Page 361: ... 1 Remove the aluminum tape AL TAPE from the back of the cover assembly Refer to the NOTE of the P 4 68 2 Turn the cover assembly face up and peel off the keyboard adhered to the insulator 3 Peel off the insulator KB INSULATOR from the cover assembly NOTE Do not reuse the removed keyboard and KB insulator Be sure to use new keyboard and KB insulator Figure 4 42 Removing the keyboard Keyboard Insul...

Page 362: ...efer to Figure 4 42 1 Stick a new insulator KB INSULATOR on the cover assembly 2 Peel off the separator of the insulator KB INSULATOR NOTE When sticking a INSU KB to COVER ASSY refer to the following figure 3 Stick a new keyboard on the insulator 4 Stick the aluminum tape AL TAPE on the back of the cover assembly NOTE When sticking an AL TAPE refer to the following figure ...

Page 363: ... remove the cover assembly LCD assembly follow the steps below and refer to Figure 4 43 and 4 44 1 Open the display 90 degrees and put the computer on the stand 2 Turn up the insulator 3 Remove the following screws and separate the cover assembly and LCD assembly M2 5 4B FLAT HEAD 1 Figure 4 43 Removing the cover assembly LCD assembly 1 LCD assembly M2 5x4B FLAT HEAD Cover assembly Insulator ...

Page 364: ...R700 Maintenance Manual 960 833 4 Release the latch and remove the appli button 5 Remove the sensor board and sensor harness from the appli button 6 Release the latch and remove the PW SW button Figure 4 44 Removing the sensor board Appli button PW SW button Sensor board Sensor harness ...

Page 365: ...1 Set the PW SW button to the cover assembly while engaging the latch 2 Connect the sensor harness to the sensor board 3 Set the sensor board to the appli button 4 Set the appli button to the cover assembly while engaging the latch 5 Set the LCD assembly to the cover assembly and secure them with following screw M2 5 4B FLAT HEAD 1 6 Turn up the insulator and arrange the harnesses NOTE When arrang...

Page 366: ...edures 4 24 Cover assembly LCD assembly 4 72 CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 NOTE When replacing a Cover ASSY with a new one stick the INSULATOR COVER and INSULATOR COVER B to the Cover ASSY in place ...

Page 367: ...4 24 Cover assembly LCD assembly 4 Replacement Procedures PORTÉGÉ R700 Maintenance Manual 960 833 CONFIDENTIAL 4 73 ...

Page 368: ...0 Maintenance Manual 960 833 Please prepare required parts in advance when replacing the following item ITEM Parts List ITEM No PART NAME Quantity 60 COVER ASSY 1 14 TOUCH PAD 1 62 TP BTN COVER ASSY 1 85 FINGER SENSOR BOARD PCB ASSY FULFSx 1 11 KEYBOARD UNIT 1 COVER ASSY 67 INSULATOR KB 1 ...

Page 369: ...ance Manual 960 833 CONFIDENTIAL 4 75 4 25 LCD Removing the LCD To remove the LCD follow the steps below and refer to Figure 4 45 to 4 48 1 Remove the hinge cap L and hinge cap R from the LCD mask Figure 4 45 Removing the LCD mask 1 Hinge cap L Hinge cap R ...

Page 370: ... LCD mask seal from the LCD mask 3 Remove the following screws securing the LCD mask M2 2 3B S THIN HEAD screw 4 M2 6B Stepping screw 2 4 Remove the LCD mask while releasing the latches Figure 4 46 Removing the LCD mask 2 LCD mask LCD cushion M2x2 3B S THIN HEAD LCD cushion LCD mask seal M2x6B stepping M2x6B stepping Camera panel ...

Page 371: ...5 LCD 4 Replacement Procedures PORTÉGÉ R700 Maintenance Manual 960 833 CONFIDENTIAL 4 77 5 Turn up the insulator and remove the LCD from the LCD cover Figure 4 47 Removing the LCD 1 LCD LCD cover Insulator ...

Page 372: ...tenance Manual 960 833 6 Turn up the insulator and disconnect the LCD harness from the LCD thick type of the LCD from the back and thin type of the LCD from the front Figure 4 48 Removing the LCD 2 LCD thick type LCD harness Insulator LCD thin type LCD harness Insulator ...

Page 373: ...r to Figure 4 45 to 4 48 1 Connect the LCD harness to the connector on the LCD and stick the insulator on the connector thick type of the LCD to the back and thin type of the LCD to the front 2 Set the LCD to the LCD cover and arrange the LCD harness in place 3 Fix the LCD harness with the insulator NOTE When laying a LCD harness refer to the following figures ...

Page 374: ...RTÉGÉ R700 Maintenance Manual 960 833 4 Set the LCD mask to the LCD cover while engaging the latches and secure them with the following screws M2 2 3B S THIN HEAD screw 4 M2 6B Stepping screw 2 NOTE When installing a LCD MASK refer to the following figure ...

Page 375: ...nual 960 833 CONFIDENTIAL 4 81 NOTE When replacing a LCD mask with a new one stick a camera panel to the LCD mask in place For the camera module model 5 Stick three LCD cushions and one LCD mask seal in place 6 Set the hinge cap L and hinge cap R to the LCD mask ...

Page 376: ... module follow the steps below and refer to Figure 4 49 1 Turn up the insulator and disconnect the camera harness from the connector on the camera module 2 Take out the camera module from the slot of the LCD cover NOTE Do not reuse the removed camera module Be sure to use a new camera module Figure 4 49 Removing the camera module Camera module Camera harness Insulator ...

Page 377: ...igure 4 49 1 Stick a new D stick tape to the LCD cover and peel off the separator NOTE When replacing a LCD mask with a new one stick a D stick tape to the LCD cover in place When sticking the D STICK TAPE refer to the following figure 2 Connect the camera harness to the connector on a new camera module and stick the camera module to the slot of the LCD cover 3 Arrange the camera harness in place ...

Page 378: ...ng the wireless LAN antenna Bluetooth antenna 3G antenna and camera harness 2 Remove the camera harness from the LCD cover 3 Peel off the wireless LAN antenna Bluetooth antenna 3G antenna from the LCD cover NOTE Do not reuse the removed wireless LAN antennas Bluetooth antenna and 3G antenna Be sure to use new wireless LAN antennas Bluetooth antenna and 3G antenna Figure 4 50 Removing the wireless ...

Page 379: ...VER ASSY 1 15 CAMERA MODULE 1 24 W LAN ATENNA WITH CABLE 1 25 W LAN ATENNA L 1 39 BLUETOOTH ANTENNA 1 63 1 LCD COVER ASSY 64 1 Installing the Wireless LAN antenna Bluetooth antenna 3G antenna To install the wireless LAN antenna Bluetooth antenna 3G antenna follow the steps below and refer to Figure 4 50 and 4 51 1 Stick the wireless LAN antenna Bluetooth antenna 3G antenna on the LCD cover in plac...

Page 380: ...CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 3 Arrange the wireless LAN antenna Bluetooth antenna 3G antenna and camera harness and fix them with the insulators CAUTION Replacing the antennas with care of the followings When sticking INSU ANT HOLD S refer to the following figure ...

Page 381: ... LAN antenna Bluetooth antenna 3G antenna 4 Replacement Procedures PORTÉGÉ R700 Maintenance Manual 960 833 CONFIDENTIAL 4 87 When sticking W LAN ANTENA 3G ANTENNA or BLUETOOTH ANTENNA refer to the following figures ...

Page 382: ...4 Replacement Procedures 4 27 Wireless LAN antenna Bluetooth antenna 3G antenna 4 88 CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 ...

Page 383: ...4 27 Wireless LAN antenna Bluetooth antenna 3G antenna 4 Replacement Procedures PORTÉGÉ R700 Maintenance Manual 960 833 CONFIDENTIAL 4 89 ...

Page 384: ...4 Replacement Procedures 4 27 Wireless LAN antenna Bluetooth antenna 3G antenna 4 90 CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 When sticking INSU SQUARE refer to the following figures ...

Page 385: ...4 27 Wireless LAN antenna Bluetooth antenna 3G antenna 4 Replacement Procedures PORTÉGÉ R700 Maintenance Manual 960 833 CONFIDENTIAL 4 91 When laying and holding cables refer to the following figure ...

Page 386: ...4 Replacement Procedures 4 27 Wireless LAN antenna Bluetooth antenna 3G antenna 4 92 CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 ...

Page 387: ...ecuring the hinges M2 5B S THIN HEAD 2 2 Remove the hinges right and left and key plate from the LCD cover Figure 4 52 Removing the hinge Installing the Hinge To install the hinge follow the steps below and refer to Figure 4 52 1 Set the key plate and hinges right and left to the LCD cover and secure them with the following screws M2 5B S THIN HEAD 2 Hinge L Hinge R M2x5B S THIN HEAD M2x5B S THIN ...

Page 388: ...4 Replacement Procedures 4 28 Hinge 4 94 CONFIDENTIAL PORTÉGÉ R700 Maintenance Manual 960 833 ...

Page 389: ... CONFIDENTIAL Appendices ...

Page 390: ...Appendices App ii CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 391: ... B 12 Appendix C Pin Assignments C 1 System board FULSY C 1 CN1400 Memory A connector 200 pin C 1 C 2 CN1410 Memory B connector 200 pin C 4 C 3 CN1900 SATA HDD SSD interface connector 25 pin C 7 C 4 CN2110 PC CARD interface connector 80 pin C 8 C 5 CN2300 DOCKING interface connector 100 pin C 10 C 6 CN2520 EXPRESS CARD interface connector 40 pin C 12 C 7 CN2600 PCI E Mini CARD interface connector ...

Page 392: ...C 22 C 24 CN1970 eSATA USB interface connector 11 pin C 23 C 25 CN5350 HDMI interface connector 19 pin C 23 C 26 CN4610 USB interface connector 4 pin C 24 Touch Pad LED Button board FULTP C 27 CN3240 Touch Pad interface connector 12 pin C 25 C 28 CN9650 System board interface connector 14 pin C 25 Finger sensor board FULFS C 29 CN3650 System board interface connector 6 pin C 26 Sound USB board FUL...

Page 393: ...c interface connector 12 pin C 35 SD SATA ODD board FULSA C 45 CN9710 System board interface connector 50 pin C 36 C 46 CN1900 SATA ODD interface connector 25 pin C 37 C 47 IS2130 SD Card interface connector 12 pin C 37 C 48 CN6070 Digital Mic interface connector 12 pin C 38 GMR sensor LID board FULPS C 49 CN3270 FULSN board interface connector 3 pin C 39 Appendix D Keyboard Scan Character Codes D...

Page 394: ...t back B 10 Figure B 9 SD SATA ODD board FULSA layout front back B 11 Figure B 10 GMR sensor LID board FULPS layout front back B 12 Tables Table B 1 System board FULSY connectors and ICs front B 2 Table B 2 System board FULSY connectors and ICs back B 4 Table B 3 eSATA HDMI USB board FULES connector front back B 5 Table B 4 Touch Pad LED Button board FULTP connector front back B 6 Table B 5 USB bo...

Page 395: ...ble C 12 CN5300 LCD interface connector 35 pin C 15 Table C 13 CN5400 CRT interface connector 15 pin C 16 Table C 14 CN8800 DC IN connector 4 pin C 16 Table C 15 CN8810 Battery connector 10 pin C 16 Table C 16 CN9300 RTCVCC interface connector 3 pin C 17 Table C 17 CN9540 FULES board interface connector 50 pin C 17 Table C 18 CN9550 FULTP board interface connector 20 pin C 18 Table C 19 CN9551 FUL...

Page 396: ... C 36 CN9540 WebCam interface connector 6 pin C 29 Table C 37 CN9620 FULPN interface connector 3 pin C 29 3G SIM board FUL3G Table C 38 CN9720 System board interface connector 25 pin C 30 Table C 39 CN2610 PCI E Mini 3G CARD interface connector 52 pin C 31 Table C 40 IS2621 SIM board interface connector 9 pin C 32 SD PATA ODD board FULSD Table C 41 CN9710 System board interface connector 50 pin C ...

Page 397: ...board interface connector 3 pin C 39 Table D 1 Scan codes set 1 and set 2 D 1 Table D 2 Scan codes with left Shift key D 5 Table D 3 Scan codes in Numlock mode D 6 Table D 4 Scan codes with Fn key D 6 Table D 5 Scan codes in overlay mode D 7 Table D 6 No 124 key scan code D 7 Table D 7 No 126 key scan code D 8 Table I 1 MTBF I 1 ...

Page 398: ...in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is easily scar...

Page 399: ...ipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 ...

Page 400: ...rop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL A 3 ...

Page 401: ... rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions A 4 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 402: ...you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL A 5 ...

Page 403: ...Appendices Appendix A Handling the LCD Module A 6 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 404: ...Appendix B Board Layout Appendices Appendix B Board Layout B 1 System board FULSY Front View Figure B 1 System board FULSY layout front PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL B 1 ...

Page 405: ... connectors and ICs front Number Name CN1900 SATA HDD interface connector CN4050 LAN interface connector CN4440 Bluetooth interface connector CN5300 LCD interface connector CN9300 RTCVCC interface connector CN9540 FULES board interface connector CN9580 FUL3G board interface connector CN9700 FULSD FULSA board interface connector ...

Page 406: ...Appendix B Board Layout Appendices B 2 System board FULSY Back View Figure B 2 System board FULSY layout back PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL B 3 ...

Page 407: ...e connector CN2300 DOCKING interface connector CN2600 PCI E MINI CARD interface connector CN4440 Bluetooth interface connector CN3230 KB interface connector CN3380 FAN interface connector CN5400 CRT interface connector CN8800 DC IN interface connector CN8810 Battery connector CN9550 FULTP board interface connector CN9551 FULFS board interface connector CN9570 FULSN board interface connector IS1050...

Page 408: ...SB board FULES layout front back Table B 3 eSATA HDMI USB board FULES connector front back Number Name CN1970 eSATA USB interface connector CN5350 HDMI interface connector CN4610 USB interface connector CN9640 System board interface connector PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL B 5 ...

Page 409: ... back Figure B 4 Touch Pad LED Button board FULTP layout front back Table B 4 Touch Pad LED Button board FULTP connector front back Number Name CN3240 Touch pad interface connector CN9650 System board interface connector B 6 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 410: ...sor board FULFS View front back Figure B 5 USB board FGQUS FGWUS layout front back Table B 5 USB board FGQUS FGWUS connector front back Number Name CN3650 System board interface connector PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL B 7 ...

Page 411: ...ULSN connector back Number Name CN4630 USB interface connector CN6000 Speaker interface connector CN6050 Int Mic interface connector J6051 Microphone connector J6310 Headphone connector CN9540 WebCam interface connector CN9620 FULPN interface connector CN9670 System board interface connector B 8 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 412: ...ard FULSN layout front back Table B 7 JACK 3G Express board FGQJK FGWJK connector front back Number Name CN2610 3G card interface connector Not used IS2621 SIM board interface connector Not used CN9720 System board interface connector PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL B 9 ...

Page 413: ...d FULSD layout front back Table B 8 SD PATA ODD board FULSD connector front back Number Name CN1820 PATA ODD interface connector IS2130 SD Card interface connector CN6070 Digital Mic interface connector CN9710 System board interface connector B 10 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 414: ...d FULSA layout front back Table B 9 SD SATA ODD board FULSA connector front back Number Name CN1900 SATA ODD interface connector IS2130 SD Card interface connector CN6070 Digital Mic interface connector CN9710 System board interface connector PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL B 11 ...

Page 415: ...oard FULPS View front back Figure B 10 GMR sensor LID board FULPS layout front back Table B 10 GMR sensor LID board FULPS connector front back Number Name CN3270 FULSN board interface connector B 12 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 416: ...Appendix B Board Layout Appendices PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL B 13 ...

Page 417: ...ADQS0 B1N 11 ADM0 B1P 12 ADQS0 B1P 13 GND 14 GND 15 ADQ06 B1P 16 ADQ02 B1P 17 ADQ03 B1P 18 ADQ07 B1P 19 GND 20 GND 21 ADQ13 B1P 22 ADQ08 B1P 23 ADQ12 B1P 24 ADQ09 B1P 25 GND 26 GND 27 ADQS1 B1N 28 ADM1 B1P 29 ADQS1 B1P 30 ASMRST B1N 31 GND 32 GND 33 ADQ11 B1P 34 ADQ14 B1P 35 ADQ15 B1P 36 ADQ10 B1P 37 GND 38 GND 39 ADQ19 B1P 40 ADQ20 B1P 41 ADQ16 B1P 42 ADQ17 B1P 43 GND 44 GND 45 ADQS2 B1N 46 ADM2 ...

Page 418: ... AMA12 B1P 84 AMA11 B1P 85 AMA09 B1P 86 AMA07 B1P 87 1R5 B1V 88 1R5 B1V 89 AMA08 B1P 90 AMA06 B1P 91 AMA05 B1P 92 AMA04 B1P 93 1R5 B1V 94 1R5 B1V 95 AMA03 B1P 96 AMA02 B1P 97 AMA01 B1P 98 AMA00 B1P 99 1R5 B1V 100 1R5 B1V 101 XACK0 B1P 102 XACK1 B1P 103 XACK0 B1N 104 XACK1 B1N 105 1R5 B1V 106 1R5 B1V 107 AMA10 B1P 108 ABS1 B1P 109 ABS0 B1P 110 ARAS B1N 111 1R5 B1V 112 1R5 B1V 113 AWE B1N 114 ACS0 B...

Page 419: ...M5 B1P 154 ADQS5 B1P 155 GND 156 GND 157 ADQ47 B1P 158 ADQ42 B1P 159 ADQ46 B1P 160 ADQ43 B1P 161 GND 162 GND 163 ADQ49 B1P 164 ADQ52 B1P 165 ADQ53 B1P 166 ADQ48 B1P 167 GND 168 GND 169 ADQS6 B1N 170 ADM6 B1P 171 ADQS6 B1P 172 GND 173 GND 174 ADQ54 B1P 175 ADQ55 B1P 176 ADQ50 B1P 177 ADQ51 B1P 178 GND 179 GND 180 ADQ61 B1P 181 ADQ57 B1P 182 ADQ60 B1P 183 ADQ56 B1P 184 GND 185 GND 186 ADQS7 B1N 187 ...

Page 420: ...2 BDQS0 B1P 13 GND 14 GND 15 BDQ03 B1P 16 BDQ02 B1P 17 BDQ07 B1P 18 BDQ06 B1P 19 GND 20 GND 21 BDQ13 B1P 22 BDQ08 B1P 23 BDQ12 B1P 24 BDQ09 B1P 25 GND 26 GND 27 BDQS1 B1N 28 BDM1 B1P 29 BDQS1 B1P 30 BSMRST B1 31 GND 32 GND 33 BDQ14 B1P 34 BDQ11 B1P 35 BDQ10 B1P 36 BDQ15 B1P 37 GND 38 GND 39 BDQ20 B1P 40 BDQ17 B1P 41 BDQ16 B1P 42 BDQ21 B1P 43 GND 44 GND 45 BDQS2 B1N 46 BDM2 B1P 47 BDQS2 B1P 48 GND ...

Page 421: ... BMA12 B1P 84 BMA11 B1P 85 BMA09 B1P 86 BMA07 B1P 87 1R5 B1V 88 1R5 B1V 89 BMA08 B1P 90 BMA06 B1P 91 BMA05 B1P 92 BMA04 B1P 93 1R5 B1V 94 1R5 B1V 95 BMA03 B1P 96 BMA02 B1P 97 BMA01 B1P 98 BMA00 B1P 99 1R5 B1V 100 1R5 B1V 101 XBCK0 B1P 102 XBCK1 B1P 103 XBCK0 B1N 104 XBCK1 B1N 105 1R5 B1V 106 1R5 B1V 107 BMA10 B1P 108 BBS1 B1P 109 BBS0 B1P 110 BRAS B1N 111 1R5 B1V 112 1R5 B1V 113 BWE B1N 114 BCS0 B...

Page 422: ...M5 B1P 154 BDQS5 B1P 155 GND 156 GND 157 BDQ42 B1P 158 BDQ46 B1P 159 BDQ47 B1P 160 BDQ43 B1P 161 GND 162 GND 163 BDQ52 B1P 164 BDQ49 B1P 165 BDQ53 B1P 166 BDQ48 B1P 167 GND 168 GND 169 BDQS6 B1N 170 BDM6 B1P 171 BDQS6 B1P 172 GND 173 GND 174 BDQ51 B1P 175 BDQ50 B1P 176 BDQ54 B1P 177 BDQ55 B1P 178 GND 179 GND 180 BDQ59 B1P 181 BDQ61 B1P 182 BDQ63 B1P 183 BDQ60 B1P 184 GND 185 GND 186 BDQS7 B1N 187 ...

Page 423: ...SSD interface connector 25 pin Table C 3 SATA HDD SSD interface connector 25 pin Pin No Signal Name Pin No Signal Name 1 GND 2 ZSTTHD P1P 3 ZSTTHD P1N 4 GND 5 GND 6 ZSTRHD P1N 7 ZSTRHD P1P 8 GND 9 GND 10 GND 11 GND 12 GND 13 GND 14 NC 15 P3V 16 P3V 17 P3V 18 P3V 19 P3V 20 NC 21 P5V 22 P5V 23 P5V 24 P5V 25 P5V 1T GND 2T GND ...

Page 424: ...20 GND 21 ACAD12 PYP 22 ACAD13 PYP 23 ACAD14 PYP 24 ACAD15 PYP 25 ACCBE1 PYN 26 ACAD16 PYP 27 ACPAR PYP 28 GND 29 ACA18 PYP 30 ACPERR PYN 31 ACLOCK PYN 32 ACGNT PYN 33 ACSTOP PYN 34 ACINT PYN 35 ACDEVS PYN 36 MCVCCA PYV 37 MCVCCA PYV 38 MCVCCA PYV 39 MCVCCA PYV 40 MCVCCA PYV 41 MCVPPA PYV 42 MCVPPA PYV 43 MCVPPA PYV 44 MCVPPA PYV 45 MCVPPA PYV 46 ACCLK PYP 47 ACTRDY PYN 48 ACIRDY PYN 49 ACFRAM PYN...

Page 425: ...es Maintenance Manual 960 833 CONFIDENTIAL C 9 Table C 4 PC CARD interface connector 80 pin 2 2 Pin No Signal Name Pin No Signal Name 71 ACAD27 PYP 72 ACAD28 PYP 73 ACAD29 PYP 74 ACAD30 PYP 75 ACD02 PYP 76 ACAD31 PYP 77 ACCLKR PYN 78 ACCD2 P3N 79 GND 80 GND ...

Page 426: ...18 EJCTRQ S3N 19 GND 20 DPCHPD P3P 21 DCPVON S3P 22 PWRSW S3N 23 DSNDON S3P 24 PEWAKE E3N 25 GND 26 US3XRQ E3N 27 NC 28 DCCNFE S5P 29 DSRLON S3P 30 NC 31 GND 32 GND 33 DCCNT1 S3P 34 NC 35 UPDRST E3P 36 US3SMI E3P 37 GND 38 GND 39 XPEUS3 P0P 40 ZUSBDC E3P 41 XPEUS3 P0N 42 ZUSBDC E3N 43 GND 44 GND 45 ZETUS3 P1P 46 ZERUS3 P1P 47 ZETUS3 P1N 48 ZERUS3 P1N 49 GND 50 GND 51 ZIDPC2 P1P 52 ZIDPC1 P1P 53 ZI...

Page 427: ...al Name 69 DGREEN PXP 70 IDSDA P3P 71 GND 72 IDSCL P3P 73 GND 74 GND 75 DBLUE PXP 76 DVSYNC P3P 77 GND 78 DHSYNC P3P 79 GND 80 GND 81 LINK E3N 82 ACT E3N 83 DOCDT1 S3N 84 LAN E3V 85 86 87 88 89 90 91 92 93 ZBIDAP EXP 94 ZBIDBP EXP 95 ZBIDAN EXN 96 ZBIDBN EXN 97 ZBIDCP EXP 98 ZBIDDP EXP 99 BIDCN EXN 100 ZBIDDN EXN P1 DSKDC P2 GND P3 NC P4 GND 1T GND ２T GND ３T GND ４T GND ５T GND ６T GND ...

Page 428: ...in No Signal Name 1 GND 2 GND 3 GND 4 GND 5 ZETCRD P1P 6 ZETCRD P1N 7 GND 8 GND 9 GND 10 GND 11 ZERCRD P1P 12 ZERCRD P1N 13 GND 14 GND 15 GND 16 GND 17 XPECRD P0P 18 XPECRD P0N 19 NC 20 CPPE E3N 21 CRDCRQ E3N 22 CRD P3V 23 CRD P3V 24 CRD P3V 25 CRDRST E3N 26 CRD E3V 27 PEWAKE E3N 28 CRD1R5 P1V 29 CRD1R5 P1V 30 CRD E3V 31 CRD E3V 32 NC 33 NC 34 CPUSB E3N 35 ZUSBEX E3P 36 ZUSBEX E3N 37 GND 38 GND 39...

Page 429: ...C 4 GND 5 BTRFON S3N 6 NC 7 WLXRQ E3N 8 NC 9 GND 10 NC 11 XPEWL P0N 12 NC 13 XPEWL P0P 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 WLRFON S3N 21 GND 22 IC2601 4 PLTRS3 E3N 23 ZERWL P1N 24 WLAN E3V 25 ZERWL P1P 26 WLDET P3N 27 GND 28 NC 29 GND 30 NC 31 ZETWL P1N 32 NC 33 ZETWL P1P 34 GND 35 GND 36 ZUSBWM E3N 37 GND 38 ZUSBWM E3P 39 WLAN E3V 40 GND 41 WLAN E3V 42 WMLED E3P 43 GND 44 NC 45 XCLCK1 E1P 46...

Page 430: ...SC09 S3N 17 KBSC03 S3N 18 KBSC02 S3N 19 KBSC05 S3N 20 KBSC04 S3N 21 KBSC06 S3N 22 KBSC08 S3N 23 KBSC10 S3N 24 KBSC01 S3N 25 KBSC11 S3N 26 KBSC07 S3N 27 KBSC15 S3N 28 KBSC12 S3N 29 KBSC13 S3N 30 KBSC14 S3N 1T GND 2T GND C 9 CN3380 FAN interface connector 4 pin Table C 9 FAN interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 P5V 2 FANG0 P3P 3 GND 4 FPWM0 S3P 1T GND 2T GND C 10 CN4050 ...

Page 431: ...N 5 BTRFON S3N 6 BTMDL E3N C 12 CN5300 LCD interface connector 35 pin Table C 12 LCD interface connector 35 pin Pin No Signal Name Pin No Signal Name 1 NC 2 PNL P3V 3 PNL P3V 4 P3V 5 NC 6 TSCL P3P 7 TSDA P3P 8 ZITDA0 PYN 9 ZITDA0 PYP 10 GND 11 ZITDA1 PYN 12 ZITDA1 PYP 13 GND 14 ZITDA2 PYN 15 ZITDA2 PYP 16 GND 17 XITXCA PYN 18 XITXCA PYP 19 GND 20 NC 21 NC 22 GND 23 NC 24 NC 25 GND 26 GND 27 GND 28...

Page 432: ...4 NC 5 GND 6 GND 7 GND 8 GND 9 P5V 10 GND 11 NC 12 CRTSDA P5P 13 MHSYNC P3P 14 MVSYNC P3P 15 CRTSCL P5P 1T GND 2T GND C 14 CN8800 DC IN connector 4 pin Table C 14 DC IN connector 4 pin Pin No Signal Name Pin No Signal Name 1 ADPDC 19V 2 ADPDC 19V 3 GND 4 GND C 15 CN8810 Battery connector 10 pin Table C 15 Battery connector 10 pin Pin No Signal Name Pin No Signal Name 1 Q8811 1pin 2 BTMP1 3 Q8811 4...

Page 433: ...o Signal Name Pin No Signal Name 1 PDROPV 2 NC 3 GND 4 GND 5 GND 6 GND 7 HDMMDL P3N 8 GND 9 IDBSDA P3P 10 GND 11 IDBSCL P3P 12 GND 13 ZIDPB2 P1P 14 ZIDPB2 P1N 15 GND 16 ZIDPB1 P1P 17 ZIDPB1 P1N 18 GND 19 ZIDPB0 P1P 20 ZIDPB0 P1N 21 GND 22 XIDPBC P1P 23 XIDPBC P1N 24 GND 25 ZSTTP5 P1P 26 ZSTTP5 P1N 27 GND 28 ZSTRP5 P1P 29 ZSTRP5 P1N 30 GND 31 ZUSBP2 E3P 32 ZUSBP2 E3N 33 GND 34 ZUSBC8 E3P 35 ZUSBC8 ...

Page 434: ... 1 P5V 2 P5V 3 IPDDAT P5P 4 GND 5 IPDCLK P5P 6 GND 7 DCINOR S5N 8 M5V 9 DCINGR S5N 10 PWLEOR S3P 11 PWLEGR S3P 12 BAT1OR S5N 13 BAT1GR S5N 14 GND 15 SATLED P3N 16 P3V 17 FMCLED P3N 18 FMC P3V 19 RFLED S3P 20 WANLED E3P 1T GND 2T GND C 19 CN9551 FULFS board interface connector 6 pin Table C 19 FULFS board interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 GND 2 ZUSBFS E3P 3 ZUSBFS E3...

Page 435: ...ON R3N 7 SND GND 8 SND GND 9 SND GND 10 SND GND 11 SND GND 12 GND 13 GND 14 GND 15 CAMDET P3N 16 CAMPON E3N 17 GPBTNB S3N 18 GPBTNA S3N 19 GND 20 AZSDI0 P3P 21 GND 22 AZRST0 E3N 23 GND 24 AZSDO0 E3P 25 GND 26 AZSYC0 E3P 27 GND 28 XAZBC0 E3P 29 GND 30 PCBEEP P3P 31 GND 32 ATBEEP P3P 33 P3V 34 SNDMUT S3N 35 S3V 36 PNLOFF S3N 37 GND 38 ZUSBCM E3P 39 ZUSBCM E3N 40 GND 41 ZUSBP1 E3P 42 ZUSBP1 E3N 43 GN...

Page 436: ...ctor 25 pin Table C 21 FUL3G board interface connector 25 pin Pin No Signal Name Pin No Signal Name 1 E3V 2 E3V 3 E3V 4 E3V 5 E3V 6 E3V 7 E3V 8 3GON S3N 9 TMP3G GND 10 TMP3G SXP 11 MINDET P3N 12 3GRFON S3N 13 3GLED E3P 14 GND 15 ZUSB3G E3N 16 ZUSB3G E3P 17 GND 18 ZUSSIM E3N 19 ZUSSIM E3P 20 GND 21 GND 22 GND 23 GND 24 GND 25 GND 1T GND 2T GND ...

Page 437: ...P5V 4 P5V 5 P5V 6 P5V 7 P5V 8 P5V 9 SBVON E5N 10 P3V 11 P3V 12 P3V 13 PODDET P3N 14 ODEJRQ P3N 15 GND 16 ZSTROD P1N 17 ZSTROD P1P 18 GND 19 ZSTTOD P1N 20 ZSTTOD P1P 21 GND 22 GND 23 GND 24 GND 25 GND 26 GND 27 GND 28 GND 29 ZUSBOD E3P 30 ZUSBOD E3N 31 GND 32 SODDET P3N 33 FMC P3V 34 FMC P3V 35 FMC P3V 36 FMC P3V 37 NC 38 GND 39 SDAT2 P3P 40 SDAT1 P3P 41 SDAT0 P3P 42 GND 43 SDCLK P3P 44 GND 45 SDCM...

Page 438: ... USBON0 E5N 7 P5V 8 USBON1 E5N 9 USBOC0 E3N 10 P3V 11 USBOC1 E3N 12 1R8 P1V 13 ESATEN P3P 14 DPBHPD P3P 15 GND 16 ZUSBC8 E3N 17 ZUSBC8 E3P 18 GND 19 ZUSBP2 E3N 20 ZUSBP2 E3P 21 GND 22 ZSTRP5 P1N 23 ZSTRP5 P1P 24 GND 25 ZSTTP5 P1N 26 ZSTTP5 P1P 27 GND 28 XIDPBC P1N 29 XIDPBC P1P 30 GND 31 ZIDPB0 P1N 32 ZIDPB0 P1P 33 GND 34 ZIDPB1 P1N 35 ZIDPB1 P1P 36 GND 37 ZIDPB2 P1N 38 ZIDPB2 P1P 39 GND 40 IDBSCL...

Page 439: ...8 E3P P4 GND P5 GND P6 ZSTTES P1P P7 ZSTTES P1N P8 GND P9 ZSTRES P1N P10 ZSTRES P1P P11 GND 1T GND 2T GND 3T GND 4T GND C 25 CN5350 HDMI interface connector 19 pin Table C 25 HDMI interface connector 19 pin Pin No Signal Name Pin No Signal Name 1 ZIDTX2 P3P 2 GND 3 ZIDTX2 P3N 4 ZIDTX1 P3P 5 GND 6 ZIDTX1 P3N 7 ZIDTX0 P3P 8 GND 9 ZIDTX0 P3N 10 XIDCLK P3P 11 GND 12 XIDCLK P3N 13 NC 14 NC 15 IHDSCL P5...

Page 440: ...ONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 C 26 CN4610 USB interface connector 4 pin Table C 26 USB interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 UP2VBS E5V 2 ZUSBP2 E3N 3 ZUSBP2 E3P 4 GND 1T GND 2T GND 3T GND ...

Page 441: ...2 P5V 3 IPDDAT P5P 4 IPDCLK P5P 5 GND 6 GND 7 TPBTNR P5N 8 NC 9 NC 10 NC 11 NC 12 TPBTNL P5N 1T GND 2T GND C 28 CN9650 System board interface connector 14 pin Table C 28 System board interface connector 14 pin Pin No Signal Name Pin No Signal Name 1 WANLED E3P 2 RFLED S3P 3 FMC P3V 4 FMCLED P3N 5 P3V 6 SATLED P3N 7 GND 8 BAT1GR S5N 9 BAT1OR S5N 10 PWLEGR S3P 11 PWLEOR S3P 12 DCINGR S5N 13 M5V 14 D...

Page 442: ...Series Maintenance Manual 960 833 Finger sensor board FULFS C 29 CN3650 System board interface connector 6 pin Table C 29 System board interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 A E3V 2 FGSPON S3N 3 GND 4 ZUSBFS E3N 5 ZUSBFS E3P 6 GND 1T GND 2T GND ...

Page 443: ...V 5 E5V 6 USBON2 E5N 7 USBOC2 E3N 8 GND 9 ZUSBP1 E3N 10 ZUSBP1 E3P 11 GND 12 ZUSBCM E3N 13 ZUSBCM E3P 14 GND 15 PNLOFF S3N 16 S3V 17 SNDMUT S3N 18 P3V 19 ATBEEP P3P 20 GND 21 PCBEEP P3P 22 GND 23 XAZBC0 E3P 24 GND 25 AZSYC0 E3P 26 GND 27 AZSDO0 E3P 28 GND 29 AZRST0 E3N 30 GND 31 AZSDI0 P3P 32 GND 33 GPBTNA S3N 34 GPBTNB S3N 35 CAMPON E3N 36 CAMDET P3N 37 GND 38 GND 39 GND 40 SND GND 41 SND GND 42 ...

Page 444: ...0 Speaker interface connector 4 pin Table C 32 Speaker interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 SPOTL PXN 2 SPOTL PXP 3 SPOTR PXP 4 SPOTR PXN C 33 CN6050 Int Mic interface connector 2 pin Table C 33 Int Mic interface connector 2 pin Pin No Signal Name Pin No Signal Name 1 DMICIN PXP 2 XDMCLK PXP 3 GND C 34 J6051 Microphone connector 6 pin Table C 34 Microphone connector 6 ...

Page 445: ...l Name 1 HEADR PXP 2 3 NC 4 HEADL PXP 5 A GND 6 DETCTA P4N C 36 CN9540 WebCam interface connector 6 pin Table C 36 WebCam interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 CAM P3V 2 ZUSBCM E3N 3 ZUSBCM E3P 4 GND 5 GND 6 CAMDET P3N C 37 CN9620 FULPN interface connector 3 pin Table C 37 FULPN interface connector 3 pin Pin No Signal Name Pin No Signal Name 1 S3V 2 PNLOFF S3N 3 GND 1T ...

Page 446: ...ace connector 25 pin Table C 38 System board interface connector 25 pin Pin No Signal Name Pin No Signal Name 1 E3V 2 E3V 3 E3V 4 E3V 5 E3V 6 E3V 7 E3V 8 3GON S3N 9 TMP3G GND 10 TMP3G SXP 11 MINDET P3N 12 3GRFON S3N 13 3GLED E3P 14 GND 15 ZUSB3G E3N 16 ZUSB3G E3P 17 GND 18 ZUSSIM E3N 19 ZUSSIM E3P 20 GND 21 GND 22 GND 23 GND 24 GND 25 GND 1T GND 2T GND ...

Page 447: ...l Name Pin No Signal Name 1 NC 2 E3V 3 NC 4 GND 5 NC 6 NC 7 NC 8 UIMPWR E3V 9 GND 10 UIMDAT E3P 11 NC 12 UIMCLK E3P 13 NC 14 UIMRST E3P 15 GND 16 NC 17 NC 18 GND 19 NC 20 3GRFON S3N 21 GND 22 NC 23 NC 24 E3V 25 NC 26 MINDET P3N 27 GND 28 NC 29 GND 30 NC 31 NC 32 NC 33 NC 34 GND 35 GND 36 ZUSB3G E3N 37 GND 38 ZUSB3G E3P 39 E3V 40 GND 41 E3V 42 3GLED E3P 43 GND 44 NC 45 NC 46 NC 47 NC 48 NC 49 NC 50...

Page 448: ...ce Manual 960 833 C 40 IS2621 SIM board interface connector 9 pin Table C 40 SIM board interface connector 9 pin Pin No Signal Name Pin No Signal Name 1 UIMPWR E3V 2 UIMRST E3P 3 UIMCLK E3P 4 ZUSSIM E3P 5 GND 6 NC 7 UIMDAT E3P 8 ZUSSIM E3N 9 NC 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND ...

Page 449: ...n No Signal Name 1 GND 2 SDWP P3P 3 SDCD P3N 4 GND 5 SDAT3 P3P 6 SDCMD P3P 7 GND 8 SDCLK P3P 9 GND 10 SDAT0 P3P 11 SDAT1 P3P 12 SDAT2 P3P 13 GND 14 NC 15 FMC P3V 16 FMC P3V 17 FMC P3V 18 FMC P3V 19 NC 20 GND 21 ZUSBOD E3N 22 ZUSBOD E3P 23 GND 24 GND 25 GND 26 GND 27 GND 28 GND 29 GND 30 GND 31 NC 32 NC 33 GND 34 NC 35 NC 36 GND 37 NC 38 PODDET P3N 39 P3V 40 P3V 41 P3V 42 SBVON E5N 43 P5V 44 P5V 45...

Page 450: ...DD P5V 8 ODD P5V 9 PODDET P3N 10 GND 11 UDCS3 P3N 12 UDCS1 P3N 13 GND 14 UDA2 P3P 15 UDA1 P3P 16 UDA0 P3P 17 GND 18 IDEINT P5P 19 UDDACK P3N 20 GND 21 UIORDY P3P 22 GND 23 UDIOW P3N 24 GND 25 UDIOR P3N 26 GND 27 UDDREQ P3P 28 GND 29 UDD15 P3P 30 UDD14 P3P 31 UDD13 P3P 32 UDD12 P3P 33 GND 34 UDD00 P3P 35 UDD01 P3P 36 UDD02 P3P 37 UDD03 P3P 38 GND 39 UDD04 P3P 40 UDD05 P3P 41 UDD06 P3P 42 UDD07 P3P ...

Page 451: ...terface connector 12 pin Pin No Signal Name Pin No Signal Name 1 SDAT3 P3P 2 SDCMD P3P 3 GND 4 FMC P3V 5 SDCLK P3P 6 GND 7 SDAT0 P3P 8 SDAT1 P3P 9 SDAT2 P3P 10 SDCD P3N 11 GND 12 SDWP P3P 1T GND 2T GND C 44 CN6070 Digital Mic interface connector 12 pin Table C 44 Digital Mic interface connector 12 pin Pin No Signal Name Pin No Signal Name 1 DMICIN PXP 2 XDMCLK PXP 3 GND ...

Page 452: ... SDWP P3P 3 SDCD P3N 4 GND 5 SDAT3 P3P 6 SDCMD P3P 7 GND 8 SDCLK P3P 9 GND 10 SDAT0 P3P 11 SDAT1 P3P 12 SDAT2 P3P 13 GND 14 NC 15 FMC P3V 16 FMC P3V 17 FMC P3V 18 FMC P3V 19 SODDET P3N 20 GND 21 ZUSBOD E3N 22 ZUSBOD E3P 23 GND 24 GND 25 GND 26 GND 27 GND 28 GND 29 GND 30 GND 31 ZSTTOD P1P 32 ZSTTOD P1N 33 GND 34 ZSTROD P1 35 ZSTROD P1N 36 GND 37 ODEJRQ P3N 38 PODDET P3N 39 P3V 40 P3V 41 P3V 42 SBV...

Page 453: ...8 ODEJRQ P3N 9 ODD P5V 10 ODD P5V 11 ODD P5V 12 ODD P5V 13 ODD P5V 14 ODD P5V 15 ODD P5V 16 ODD P5V 17 NC 18 SODDET P3N 19 GND 20 ZSTROD P1P 21 ZSTROD P1N 22 GND 23 ZSTTOD P1N 24 ZSTTOD P1P 25 GND 1T GND 2T GND C 47 IS2130 SD Card interface connector 12 pin Table C 47 SD Card interface connector 12 pin Pin No Signal Name Pin No Signal Name 1 SDAT3 P3P 2 SDCMD P3P 3 GND 4 FMC P3V 5 SDCLK P3P 6 GND ...

Page 454: ...s C 38 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 C 48 CN6070 Digital Mic interface connector 12 pin Table C 48 Digital Mic interface connector 12 pin Pin No Signal Name Pin No Signal Name 1 DMICIN PXP 2 XDMCLK PXP 3 GND ...

Page 455: ... Series Maintenance Manual 960 833 CONFIDENTIAL C 39 GMR sensor LID board FULPS C 49 CN3270 FULSN board interface connector 3 pin Table C 49 FULSN board interface connector 3 pin Pin No Signal Name Pin No Signal Name 1 S3V 2 PNL S3N 3 GND 1T GND 2T GND ...

Page 456: ...Appendices Appendix C Pin Assignments C 40 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 457: ... F0 16 03 2 03 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U...

Page 458: ...1B F0 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 3...

Page 459: ... 70 1 76 Del E0 53 E0 D3 E0 71 E0 F0 71 1 79 E0 4B E0 CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 ...

Page 460: ...3 F12 58 D8 07 F0 07 3 124 PrintSc 6 6 6 6 6 126 Pause 7 7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combined with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table D 6 No 124 key sc...

Page 461: ... E0 2A E0 F0 12 E0 69 E0 F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 Ap...

Page 462: ... 69 E0 F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 A...

Page 463: ... U 4 4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl ...

Page 464: ...CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 465: ...y Layout Appendices 4 Appendix E Key Layout E 1 United Kingdom UK Keyboard Figure E 1 UK keyboard E 2 United States US Keyboard Figure E 2 US keyboard PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL E 1 ...

Page 466: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 467: ...ices 4 Appendix F Wiring diagrams F 1 RGB Monitor Loopback Connector Figure F 1 RGB Monitor Loopback Connector F 2 LAN Loopback Connector Figure F 2 LAN Loopback Connector PORTÉGÉ R700 Series Maintenance Manual 960 833 CONFIDENTIAL F 1 ...

Page 468: ...Appendices Appendix F Wiring diagrams F 2 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 469: ...de character key Until LED blinks For example US Keyboard UK Keyboard Keep holding down the key 6 The BIOS rewriting starts 7 When the process is completed it the system automatically reboots NOTE 1 Connect the AC adapter and the charged battery to the computer when you rewrite the BIOS 2 Do not turn off the power while you are rewriting the BIOS If the rewrite fails it might be impossible to star...

Page 470: ...Appendices Appendix G BIOS rewrite procedures G 2 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 471: ...e rewrite fails it might be impossible to start up the computer 4 If you fail to rewrite EC KBC then when you next turn on the power a message may be displayed that the contents of the EC KBC have been erased In this case insert the EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC It may take 3 minutes maximum depending on the condit...

Page 472: ...Appendices Appendix H EC KBC rewrite procedures H 2 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

Page 473: ...700 Series Maintenance Manual 960 833 CONFIDENTIAL I 1 Appendix I Reliability Appendix I Reliability The following table shows MTBF Mean Time Between Failures in maximum configuration Table I 1 MTBF Time hours Altair10 6683 7h Altair10C 6653 4h ...

Page 474: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL PORTÉGÉ R700 Series Maintenance Manual 960 833 ...

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