Toshiba PERCEPTION 4000, User Manual

Page: 54 / 100

To Consult with a Third Party:
1. Establish a two-way
connection.
2. Press the CONF/TRNS key.
3. Dial the station or directory
number of the desired third
party.
4. When connected to the third
party, you can return to the
held party by pressing the
SWAP access key. You can
alternate between parties by
repeatedly pressing the SWAP
key.
CONSULTATION HOLD
Consultation Hold allows you to place a current call on “soft hold,” and
consult with a third party. You can alternate between parties by pressing
the Swap access key. You can also join both parties to form a three-way
conference (see Three-way Calling).
The connected caller will be placed on “soft hold.” Listen for recall dial
tone.
If the destination is idle, you will hear ringback tone.
If the party is busy, you can perform an off-hook camp-on and wait for the
line to become idle, or you can hang up to automatically camp the held
caller onto the busy line (see Camp-on Transfer).
At any point while you are connected to one party and have another
party on “soft hold,” you can form a three-way conference by pressing
the CONF/TRNS key once (see Three-way Calling).
NOTES:
1. You cannot hold calls to a paging unit or dictation machine, or
to/from an attendant.
2. If you hang up at any point while you have a party on “soft hold,” the
held call will immediately recall your station.
3. You cannot use the Consultation Hold feature to alternate between
parties on two different lines. In this case, each call must be
alternately placed on “hard hold” by using the HOLD key.
DATA PRIVACY
The activation of Data Privacy ensures that tones do not sound at your
station when you are placing a data call. Such tones include Camp-on
tones, Call Waiting tones, or Attendant Override tones. Data Privacy also
prevents an attendant from breaking into your call connections. Unless
PERCEPTION 4000 FEATURE OPERATION
4-26