2. You cannot transfer an attendant call, a call involving an ancillary
device (dictation machine, etc.), a call involving a party that has
another party on “soft hold,” or a call involving a party that is involved
in a conference.
CALL WAITING
The Call Waiting feature advises you of an incoming call to a line that
you are currently using. The incoming call is automatically camped-on to
your telephone. You can access the new call by using the Swap access
key or code. The Swap key or code can also be used to alternate
between calls.
If a new call arrives and is camped-on to your line, you will hear Call
Waiting tone.
PERCEPTION 4000 HDT2020SD telephones will display the identity of
the camped-on call.
Your current call will be automatically placed on “soft hold” and you will
be connected to the new call.
If desired, you can transfer the new call to another destination by using
the Call Waiting Transfer feature.
Each time, the two calls will be switched.
NOTES:
1. If you hang up your current call while you have another call on “soft
hold,” the held call will immediately recall your telephone.
To Answer a Waiting Call:
1. Establish a two-way
connection.
2. To access the new call, press
the SWAP access key.
. . . or . . .
Press the CONF/TRNS key,
listen for recall dial tone, and
enter the Swap access code.
3. To alternate between calls,
repeatedly press the SWAP
key or continue to press the
CONF/TRNS key, listen for
recall dial tone, and enter the
Swap access code.
. . . or . . .
To return to your first call and
drop your second call, press
the Release (RLS) key.
PERCEPTION 4000
FEATURE OPERATION
4-19
Summary of Contents for PERCEPTION 4000
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