Toshiba Encore 2 WT10-A series User Manual Download | Manualshive

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TruCapture  ............................................................................................. 5-3
TOSHIBA Setup Utility  .......................................................................... 5-3
System Recovery  .................................................................................. 5-4

Chapter 6

Troubleshooting

Problem solving process ...................................................................... 6-1
Hardware and system checklist ........................................................... 6-4
TOSHIBA support .................................................................................. 6-9

Chapter 7

Appendix

Specifications  ........................................................................................ 7-1
AC Power Cord and Connectors .......................................................... 7-2
Information for Wireless Devices  ........................................................ 7-3
Legal Footnotes ................................................................................... 7-11
Glossary  ............................................................................................... 7-13

Index

User's Manual

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Summary of Contents for Encore 2 WT10-A series

Page 1: ...User s Manual TOSHIBA WT10 A TOSHIBA WT8 B Encore 2 Series ...

Page 2: ... your tablet for the first time 2 2 Getting to know Windows 2 6 Turning off the power 2 8 Chapter 3 The Grand Tour The Grand Tour for TOSHIBA WT10 A 3 1 The Grand Tour for TOSHIBA WT8 B 3 5 Internal Hardware Components 3 8 Chapter 4 Operating Basics Using the Touch Screen 4 1 3D Playback on an External 3D Device 4 2 Battery 4 3 GPS Function 4 6 Memory media 4 7 USB device 4 10 External Display 4 1...

Page 3: ...r 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 9 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 3 Legal Footnotes 7 11 Glossary 7 13 Index User s Manual iii ...

Page 4: ...ve including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy...

Page 5: ...structions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures ...

Page 6: ...on of Conformity can be found on TOSHIBA s web site http epps toshiba teg com on the Internet CE compliance This product is labeled with the CE Mark in accordance with the applicable European Directives notably RoHS Directive 2011 65 EU Radio Equipment and Telecommunications Terminal Directive 1999 5 EC Ecodesign Directive 2009 125 EC ErP and the related implementing measures This product and the ...

Page 7: ...nments may be Interference with other devices or machines in the near surrounding area Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the near surrounding area Therefore TOSHIBA strongly recommend that the electromagnetic compatibility of this product should be suitably tested in all non approved working environments before use In the...

Page 8: ...s must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in the separate collection of products and batteries you will help to assure the proper disposal of produc...

Page 9: ...that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product These symbols may not stick depending on the country and region where you purchased REACH Compli...

Page 10: ...Following information is only for India The use of this symbol indicates that this product may not be treated as household waste By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of t...

Page 11: ...in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http w...

Page 12: ...ibrary is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains E...

Page 13: ...NCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA...

Page 14: ...ties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright C year The FreeType Project www freetype org All rights reserved Please replace year with the value from the...

Page 15: ...ing conditions Redistribution of source code must retain this license file FTL TXT unaltered any additions deletions or changes to the original files must be clearly indicated in accompanying documentation The copyright notices of the unaltered original files must be preserved in all copies of source files Redistribution in binary form must provide a disclaimer that states that the software is bas...

Page 16: ... and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wanted additions to the library and distribution If you are looking for support start in this list if you haven t found anything to help you in the documentation freetype devel nongnu org Discusses bugs as ...

Page 17: ...can wake the computer from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions an...

Page 18: ...g condition protect your work area from Dust moisture and direct sunlight Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters Extreme heat cold or humidity Liquids and corrosive chemic...

Page 19: ...mmediately and let the computer dry completely in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage Clean the plastics of the computer using a slightly water dampened cloth You can clean the display screen by spraying a small amount of glass cleaner onto a soft clean cloth and then wiping the screen gently with the...

Page 20: ...y but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort Be sure to read it before using the computer Safety Icons Safety icons are used in this manu...

Page 21: ...o make sure you have all the following items TOSHIBA Tablet AC adaptor 2 pin plug or 3 pin plug Micro USB cable USB Data and Charge Y Cable provided with some models TOSHIBA Bluetooth Keyboard for Encore 2 Only provided with some models of TOSHIBA WT10 A Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer imm...

Page 22: ...losed Instruction Manual for Safety and Comfort for information on the safe and proper use of this tablet It is intended to help you be more comfortable and productive while using a tablet By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your table...

Page 23: ...of an incompatible adaptor Never plug the AC adaptor into a power source that does not correspond to both the voltage and the frequency specified on the regulatory label of the unit Failure to do so could result in a fire or electric shock possibly resulting in serious injury Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the...

Page 24: ...ablet or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Plug the USB connector of the Micro USB cable into the AC adaptor Figure 2 1 Plugging the Micro USB cable into the AC adaptor 2 pin 3 pin Either a 2 pin or 3 pin adaptor will be included with the tablet ...

Page 25: ...blet TOSHIBA WT8 B 2 pin 3 pin Product appearance depends on the model you purchased The Micro USB connector of the Micro USB cable must be correctly plugged into the Micro USB port on the tablet Failure to do so correctly may result in possible damage to the Micro USB port 3 Plug the AC adaptor into a live wall outlet Turning on the power This section describes how to turn on the power After you ...

Page 26: ...A 1 Figure 2 5 Turning on the power TOSHIBA WT8 B 1 1 Power button Product appearance depends on the model you purchased Initial setup The Windows Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system When it is displayed be sure to read the License Terms carefully Getting to k...

Page 27: ... within an app You can also find the Search icon on the upper right of the Start screen Share This charm allows you to share items links photos and more Start This charm takes you to the Start screen or if already on the Start screen returns you to your last app Devices This charm allows you to manage your hardware Settings This charm allows you to access your tablet s settings volume brightness c...

Page 28: ...r turn off the power while an application is running Doing so could cause loss of data Never turn off the power disconnect an external storage device or remove storage media during data read write Doing so can cause data loss In any emergency case you can also press and hold Power button for about 10 seconds to force power off 3 Tap the Settings charm 4 Tap Power and then select Shut down Or press...

Page 29: ...and cancelling settings that reactivate the tablet automatically such as a timer recording function Failure to completely shut down the tablet in this way could allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which could interfere with aviation or other systems possibly causing serious injury Before entering Sleep Mode be sure to save your data Do not...

Page 30: ...t is turned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the tablet Save your data While entering Hibernation Mode the tablet saves the contents of memory to the internal storage However for safety sake it is best to save your data manually Data will be lost if ...

Page 31: ... the tablet automatically shuts down because of a low battery condition You can return to your previous working environment immediately when you turn on the tablet Saves power by shutting down the system when the tablet receives no input or hardware access for the time period set by the System Hibernate feature User s Manual 2 11 ...

Page 32: ...u operate the tablet Legal Footnote Non applicable Icons For more information regarding Non applicable Icons please refer to the Legal Footnotes section Please handle your tablet carefully to avoid scratching or damaging the surface The Grand Tour for TOSHIBA WT10 A The following figure shows each important component of the tablet User s Manual 3 1 ...

Page 33: ...o jack 14 Wireless communication antennas not shown Product appearance depends on the model you purchased Display screen 25 6cm 10 1 LCD screen configured with the following resolutions HD 1280 horizontal x 800 vertical pixels Please be aware that when the tablet is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery pow...

Page 34: ...art screen or if already on the Start screen returns you to your last app Microphone The built in microphone allows you to import and record sounds for your application please refer to the Sound System and Video mode section for more information Headphone Microphone combo jack A 3 5 mm mini headphone microphone combo jack enables connection of a monaural microphone or a stereo headphone Speakers T...

Page 35: ...n power adapter Keep foreign metal objects such as screws staples and paper clips out of the Micro USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Strap hole for pen This hole is used for hanging your pen with a rope Web Camera back Your tablet is also equipped with a back Web Camera used for recording video or taking p...

Page 36: ...ct that the tablet is interfering with your medical device discontinue use and consult your physician for information related to your specific device The circled areas in the illustrations above show the location of magnets Do not place any products utilizing magnetic materials or magnetic data stored devices for example credit cards compass on the magnetic areas as it may cause damage to the magn...

Page 37: ...figured with the following resolutions HD 800 horizontal x 1280 vertical pixels Please be aware that when the tablet is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on battery Legal Footnote LCD For more information regarding LCD p...

Page 38: ...eign metal objects such as screws staples and paper clips out of the Micro USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Windows button Press this button to open the Start screen or if already on the Start screen returns you to your last app Headphone Microphone combo jack A 3 5 mm mini headphone microphone combo jack...

Page 39: ...luetooth antennas Speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Internal Hardware Components This section describes the internal hardware components of your tablet The actual specifications may vary depending on the model you purchased Battery pack This tabet includes one battery pack inside However please ...

Page 40: ...reen Resolution window Memory This tablet may be equipped with a 1GB or 2GB memory on board depending on the model The actual amount of usable system memory will be less than the installed memory modules This tablet does not support memory expansion Legal Footnote Memory Main System For more information regarding Memory Main System please refer to the Legal Footnotes section Graphics Processing Un...

Page 41: ...d leave it there for a few seconds This will show information to help you learn more about an item or will open a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This will show different levels of information or visually zooms in or out Rotate Put two or more ...

Page 42: ... is only provided with TOSHIBA WT10 A models Effect of 3D can be shown only on an external 3D devices connected via an HDMI output It cannot be shown on the internal display In order for 3D playback to work on external display TV you need a 3D enabled display TV that has an HDCP compliant HDMI port 3D playback feature supports the following resolutions 1920x1080 24Hz and 1280x720 60Hz Please chang...

Page 43: ...ndar will stop working You can change the Real Time Clock settings in the BIOS setup utility Please refer to Troubleshooting for further information Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions Th...

Page 44: ...Power off Power on Battery pack 22 5Wh 2 cell about 6 hours about 8 hours Charging time for TOSHIBA WT8 B Battery type Power off Power on Battery pack 15Wh 1 cell about 6 hours about 8 hours Battery charging notice The battery may not begin charging immediately under the following conditions The battery is extremely hot or cold if the battery is extremely hot it might not charge at all To ensure t...

Page 45: ...apacity will gradually decrease In view of this it will be noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time A battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode...

Page 46: ...g time continue operating until the battery pack is fully discharged however if there is warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to the Micro USB port of the tablet and to a wall outlet that is supplying power 5 Charge the battery pack until the battery reaches its full capacity The tablet can not be powered on by pressing the power button if the battery p...

Page 47: ...aples and paper clips to enter the tablet or Keyboard Foreign metal objects can create a short circuit which can cause tablet damage and fire possibly resulting in serious injury This Memory media slot supports the following memory media microSD SDHC SDXC Card Please note that not all memory media have been tested and verified to work correctly Therefore it is not possible to guarantee that all me...

Page 48: ...mid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click into place Memory cards have a l...

Page 49: ... Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost Removing memory media The following instructions apply to all types of supported media devices To remove memory media follow the steps as detailed below 1 Tap the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Tap memory media to eject 3 Push the memory media until you hear a click...

Page 50: ...Using the USB Data and Charge Y Cable The USB Data and Charge Y Cable is provided with some models and it can be used for the following scenarios Charging only Charging the tablet as a charging cable connected with the AC adaptor Charging and Data transfer Charging the tablet as a charging cable connected with the AC adaptor and connecting to a standard USB device at the same time Figure 4 4 USB D...

Page 51: ...bility that power charging to the tablet might not work Possibility will get higher if the USB device connected with the USB Data and Charge Y Cable is non standard USB 2 0 device Tablets other than TOSHIBA WT10 A and TOSHIBA WT8 B cannot support USB Data and Charge Y Cable External Display Your tablet video capabilities can be enhanced with additional displays External displays allows you to shar...

Page 52: ... playback device to the same device as the display output device please adjust the playback device manually by the following steps 1 Tap Desktop Assist Control Panel Hardware and Sound Sound on the desktop 2 In the Playback tab select the playback device which you want to switch to 3 To use the internal speakers on your tablet select Speakers To use the television or the external monitor that you ...

Page 53: ...lay adaptor The Wireless display adaptor is a device that connects to the external display via HDMI port and can receive Wi Fi signals from your tablet To wirelessly connect to an external display you can follow the steps as described below 1 Tap Settings charm 2 Tap Change PC settings PC and devices Devices 3 Tap Add a device Your tablet will start searching for the Wireless display device 4 Afte...

Page 54: ...ded with some models of TOSHIBA WT10 A It provides Bluetooth keyboard with powerful features and great convenience when using your tablet Grand tour The following figure shows an overview of the Keyboard Figure 4 6 Grand tour 5 6 4 2 1 3 7 8 1 Keyboard 5 Power switch 2 Bluetooth indicator 6 Touch Pad 3 Battery indicator 7 Touch Pad control buttons 4 Micro USB port Charge only 8 Keyboard cover Prod...

Page 55: ...e The circled areas in the illustrations above show the location of magnets Do not place any products utilizing magnetic materials or magnetic data stored devices for example credit cards compass on the magnetic areas as it may cause damage to the magnetic products Keyboard indicators The Keyboard has two indicatiors indicating the battery and bluetooth status respectively Icon Item Function Batte...

Page 56: ...his mode Figure 4 8 Stand mode Product appearance depends on the model you purchased Portable mode This mode provides you the convenience to carry the Keyboard and prevent damange or scratch to it Figure 4 9 Portable mode Top view Bottom view Product appearance depends on the model you purchased Charging the Keyboard Before using the Keyboard it is recommended that you charge the battery User s Ma...

Page 57: ...me and after that the system will remember this keyboard until manually unpaired You may follow the steps as detailed below to do the pairing 1 On the Keyboard slide the Power switch to the Bluetooth position for one second and release the Bluetooth indicator starts blinking white for pairing 2 On your tablet swipe in from the right edge of your screen on the desktop to open charms and then tap Se...

Page 58: ...s Generally the Keyboard will automatically search the tablet and complete the re connection by pressing any key However if it is not the case you can try to turn off and on the Keyboard and or turn off and on the tablet s bluetooth If you are still not able to get reconnected you may need to manually re connect the keyboard Unpairing the Keyboard If you will not use the Keyboard for a long time o...

Page 59: ...art Devices Settings Swipe from the top edge opens or closes the app command bar Some of the Touch Pad operations described in this section are only supported in certain applications Function Keys The function keys F1 F12 are the twelve keys at the top of your keyboard You can configure the function keys mode as Special function mode or Standard F1 F12 mode by tapping Desktop Assist Tools Utilitie...

Page 60: ... function within the utility Turns the Airplane mode on if the F12 key s function is enabled The Bluetooth Keyboard will be disconnected when Airplane mode is turned on To turn it off you will need to tap the network icon in the Settings charm and then slide the button to the Off position under Airplane mode option F12 key s function can be enabled disabled by tapping Desktop Assist Tools Utilitie...

Page 61: ...e button Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your tablet even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Universal AC Adaptor If you frequently use your tablet at more than one site it may be convenient to purchase an addition...

Page 62: ...ider to increase or decrease the microphone volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a higher level Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog tap Desktop Assist Control Panel Appearance and Personalization Display Change display settings on the desktop If you are ...

Page 63: ...play Utility Desktop Text Size allows you to make the text size bigger or smaller on the desktop according to your usage and favorite You can change the text size on the display and on the title bar of windows by changing the scaling of the text size When the scaling is smaller more information will appear on the display simultaneously but the text size becomes smaller When the scaling is larger l...

Page 64: ... servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility tap Desktop Assist Support Recovery Service Station on the desktop Dolby Digital Plus Advanced Audio Dolby Digital Plus Advanced Audio is a suite of audio technologies that enables a PC to deliver a crisp clear ci...

Page 65: ...Power Options TruCapture TruCapture is a camera application with special features to improve the readability of whiteboards books etc in photographs taken by TruCapture Those features include reflection reduction color enhancement and cropping To open TruCapture tap TruCapture in Apps view A Tutorial will appear on the screen which provides the basic information about how to use this feature Tap n...

Page 66: ...e corresponding function Details are described as follows Button Function Windows Proceed or confirm operation Volume up Select an item Volume down Select an item System Recovery There is a hidden partition allocated on the tablet for the System Recovery Options in the event of a problem You can also create recovery media and restore the system The following items will be described in this section...

Page 67: ... following steps To connect a USB Flash Memory to the Micro USB port you must purchase a suitable Micro USB to USB Converter Cable USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding 1 Turn on your tablet and allow it to load the Windows operating system as normal 2 Insert the USB Flash Memory into Micro USB port on your tablet by using the Micr...

Page 68: ...recovery media For detailed information please refer to the Windows Help and Support For some models Office will no longer be present after the recovery completes To enable users to reinstall Office please follow the instructions described below If you have a product key for an Office 365 product you can enter the key at https officesetup getmicrosoftkey com You can also go directly to your Office...

Page 69: ...ton simultaneously until the Boot menu is loaded and then select HDD Recovery 3 A dialog box will appear asking if you are sure you wan to continue Select Yes 4 Select Troubleshoot 5 Select Reset your PC 6 Follow the on screen instructions to finish the recovery You can also perform the restoration through PC settings in the operating system 1 Tap the Settings charm and tap Change PC settings 2 Ta...

Page 70: ... in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this che...

Page 71: ...play Does it display any messages or random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do you hear any beeps if so how many are they long or short and...

Page 72: ...has stopped responding 1 Press and hold the Windows Taskbar and then select Task Manager from the sub menu The Windows Task Manager window appears 2 Select the program you want to close then tap End Task Closing the failed program should allow you to continue working If it does not continue with the next step 3 Close the remaining programs one by one by selecting the program name then End Task Clo...

Page 73: ...rt 2 Hold down the corresponding buttons until the advanced option is loaded 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas Power Internal display panel Memory Media Card USB device Sound system External monitor Wireless LAN Blueto...

Page 74: ...ould be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery Problem Procedure Battery doesn t power the computer The battery may be discharged connect the AC adaptor to recharge the battery Battery doesn t charge when the AC adaptor is attached If the battery is completely discharged it will not begin charging immediately...

Page 75: ...elated to the computer s setup and configuration Problem Procedure Markings appear on the computer s display panel These marks may have come from contact with touch screen You should try to remove the marks by gently wiping the display panel with a clean dry cloth or if this fails with a good quality LCD screen cleaner In this latter instance you should always follow the instructions with the scre...

Page 76: ...order to ensure it is firmly attached Ensure that any required USB device drivers are properly installed to achieve this you should refer to both the device documentation and the operating system documentation Sound system In addition to the information in this section please also refer to the documentation supplied with your audio device Problem Procedure No sound is heard Adjust the volume Check...

Page 77: ...ing power outlet No display Try adjusting the contrast and brightness controls on the external monitor Change the display priority and ensure that it is not set for the internal display only Check to see if the external monitor is connected When the external monitor is set as the primary display device in extended desktop mode it will not display when the computer wakes up from Sleep Mode if the e...

Page 78: ...Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer...

Page 79: ...support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related visit TOSHIBA technical support website http www toshiba co jp worldwide User s Manual 6 10 ...

Page 80: ...llimeters not including parts that extend beyond the main body TOSHIBA WT8 B Approximately 132 w x 210 62 d x 9 48 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C m...

Page 81: ...fications Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Certification agencies China CQC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conduc...

Page 82: ...N systems Direct Sequence Spread Spectrum DSSS Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The IEEE 802 11 Standard on Wireless LANs Revision a b g n b g n or Revision a b g n ac as defined and approved by the Institute of Electrical and Electronics Engineers Bluetooth Modules are designed to be interoperable with any product with Bluetooth wireless technol...

Page 83: ...like for example mobile phones Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Wireless products are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and inte...

Page 84: ...possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Security TOSHIBA strongly recommend that you enable encryption functionality otherwise your computer will be open...

Page 85: ...ommunication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth...

Page 86: ...ice supply Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Russian Federation Only for indoor applications Canada Industry Canada IC This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device m...

Page 87: ...e installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmit...

Page 88: ... interfere with any of the equipment listed above 2 If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication...

Page 89: ...f Japan Realtek RTL8723BS 802 11n Wireless LAN and Bluetooth The Name of the radio equipment RTL8723BS DSP Research Inc Approval Number D140063003 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This equipment is approved to the radio standard by the countries regions in the ...

Page 90: ...aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model con...

Page 91: ... normal phenomenon for all batteries To purchase a new battery pack see the accessories information that is shipped with your computer LCD Over a period of time and depending on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when th...

Page 92: ...andard Code for Information Interchange BIOS Basic Input output System BD ROM Blu ray Disc Read only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read only Memory CD RW Compact Disc rewritable CMOS Complementary Metal oxide Semiconductor CPU Central Processing Unit DC Direct Current DDR Double Data Rate DIMM Dual Inline Memory Module DVD Digital Versatile Disc DVD R Digital Versa...

Page 93: ...ovider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per second MMC Multi Media Card OCR Optical Character Recognition Reader PC Personal Computer PCI Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International Association RAM Random Access Memory RGB Red Green and Blue RFI Radio Frequency Interference ROM...

Page 94: ...Dynamic Random Access Memory SSD Solid State Drive TFT Thin film Transistor URL Uniform Resource Locator USB Universal Serial Bus WAN Wide Area Network WQHD Wide Quad High Definition www World Wide Web User s Manual 7 15 ...

Page 95: ...en 3 2 3 6 Documentation list 2 1 E Equipment checklist 2 1 External monitor problems 6 8 G Graphics Processing Unit 3 9 H HDMI out port 3 4 K Keyboard Function keys F1 F12 4 19 M Media care Card care 4 8 memory media card inserting 4 8 removing 4 9 Memory media slot 4 7 Moving the computer 1 16 MultiMediaCard removing 4 9 P Password power on 5 3 Power Hibernation Mode 2 10 Shut Down mode 2 8 User...

Page 96: ...4 Power 6 4 Real Time Clock 6 6 Sound system 6 7 TOSHIBA support 6 9 USB device 6 7 R Recovery hard disk drive 5 7 Recovery Media 5 5 Restarting the computer 2 8 S SD SDHC SDXC Card formatting 4 8 note 4 7 Sleep Mode setting 2 9 Sound system problems 6 7 T TOSHIBA Desktop Assist 5 1 Touch Screen U USB device problems 6 7 V Video mode 4 22 Video RAM 3 9 W Web Camera 3 3 3 6 Wireless communication 7...

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