Toshiba Canvio HDNB120XKEG1 User Manual Download Page 38

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Canvio

Personal Cloud

To Erase Data

If your Canvio

Personal Cloud contains sensitive data, you should be aware that standard deletion

procedures do not remove the data from the media.

These standard deletion procedures include:

•

Selecting Delete for a target file

•

Putting files in and emptying the Recycle Bin

•

Reformatting the media

•

Reinstalling the Canvio

Personal Cloud Installation Software

The procedures above delete only the initial part of the data used for file management. This makes the file
invisible to the operating system, but the data can still be read by specialized utilities.

If you dispose of the Canvio

Personal Cloud, first delete all the data on it by using one of the methods

listed below to prevent unauthorized use of such data:

•

Physically destroy the Canvio

Personal Cloud

•

Use a proven specialized utility to overwrite all the data

•

Take the Canvio

Personal Cloud to a professional deletion service

Toshiba will not be responsible for the deletion of the data on your device.

Solutions to Common Issues

Canvio

Personal Cloud Cannot be Found on Your Network.

Verify the following:

The ethernet cable is connected into the Canvio

Personal Cloud

s ethernet port and to the network

router or switch.

The network router is connected to a power outlet

The PC and the Canvio

Personal Cloud are on the same network subnet

The network router or switch must be set up to provide IP addresses automatically (DHCP server).

The PC meets the requirements to install the Canvio

Personal Cloud Installation software.

Network Router or Switch Failed

Verify that the router or switch cables are connected correctly.

Verify that the power supply is plugged into a power outlet and to the router or switch.

Reboot the Canvio

Personal Cloud and the router/switch.

LED lights are not lit

Verify that the power supply is plugged into a power outlet and to the Canvio

Personal Cloud.

Amber LED Light is On

The Canvio

Personal Cloud has less than 10% capacity remaining for any additional digital media and

files.

Please contact Toshiba at www.toshiba.com to purchase an additional Canvio

Personal Cloud to add

more storage space.

Summary of Contents for Canvio HDNB120XKEG1

Page 1: ...593730 A0 09 12 USERʼS MANUAL English ...

Page 2: ...ork on your files that are saved on the Canvio Personal Cloud reduce the amount of storage space used on your PC listen to music and view favorite videos on a smartphone tablet or Smart TV and create a backup and restore digital media files folders or entire PC Before you begin please register your Canvio Personal Cloud at http www toshibastorage com register When you register your device Toshiba ...

Page 3: ...t View 9 Back View 10 Canvio Personal Cloud 11 To Set Up the Canvio Personal Cloud 11 To Install the Canvio Personal Cloud Software 12 Software Features 15 Canvio Home 15 Music Video Photo and Files 16 System Backup 18 Settings 23 Canvio Personal Cloud Updates and Versions 26 Advanced Operations 27 Remote Access Features 33 Mobile Device Access 34 Service and Support 36 Contact 36 Specifications 3...

Page 4: ... lasting effects or that require hospitalization and or long term hospital visits for treatment 2 Minor or moderate injury includes wounds burns electric shock etc not requiring hospitalization and or long term hospital visits for treatment 3 Property damage means damage to customer or third party machines and equipment Explanation of Graphic Symbols Prohibited Instructions Indicates prohibited ac...

Page 5: ...produces an odor overheats or smokes immediately turn off the device and disconnect the power cord from the outlet Failure to do so may result in fire damage to the Canvio Personal Cloud and or personal injury including burns and electric shock Do not use the Canvio Personal Cloud again Please contact the store from which you purchased it Instructions Avoid extended contact between the Canvio Pers...

Page 6: ...ing This may cause a system failure malfunction loss of data or damage to the Canvio Personal Cloud Prohibited Do not clean the Canvio Personal Cloud or any accessories with any chemicals To clean the outside of the Canvio Personal Cloud or the accessories use a dry soft cloth Use of chemicals may result in deterioration deformation or discoloration of those items and the loss of data Prohibited D...

Page 7: ...at to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Note For connection to a computer use only the cable type provided with or recommended for this product Use of any other cable types not approved by Toshiba will be the responsibility of the user and may void the userʼs authority to operate the equipment FCC Conditions This equipment has been te...

Page 8: ...e property of the respective owners Product specifications subject to change without notice Android Android Market and Google Chrome browser are trademarks of Google Inc Apple and Safari are registered trademarks of Apple Inc ArcSoft SystemSave and TotalMedia are trademarks or registered trademarks of ArcSoft Inc Windows Windows Vista Internet Explorer and Xbox are registered trademarks of Microso...

Page 9: ...eep Mode By default the Canvio Personal Cloud Hard Disk Drive HDD sleep mode feature is not enabled 1 To enable this feature click SETTINGS Refer to the To View the Canvio Personal Cloud Information 2 Under ENABLE HDD STANDBY move the switch to ON This will save the power used by the Canvio Personal Cloud and is a recommended setting if you will not be accessing the device frequently After 10 minu...

Page 10: ...to connect the ethernet cable from your Canvio Personal Cloud to the network router or switch Kensington lock slot This slot can be used with any Kensington compatible lock to secure the Canvio Personal Cloud 12V DC This can only be used with the Toshiba approved and supplied power adapter Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket t...

Page 11: ...The AC adapter is plugged into the Canvio Personal Cloud Refer to the Back of the Canvio Personal Cloud Then plug the other end into an AC power outlet 4 You must use a PC equipped with a an optical or CD Rom drive or an internet connection to download the installation software from the Toshiba Service and Support web site at http www toshibastorage com personalcloud b access to the network and in...

Page 12: ...3 If your PC does not have a CD Rom Drive open an internet browser and go to Toshiba customer support center at http www toshibastorage com personalcloud 4 Download the installer application from this page 5 Once it is downloaded select Install software 6 To confirm click CONTINUE 6 To view the userʼs manual or the End User License Agreement select the corresponding button 7 To confirm click CONTI...

Page 13: ... installation is successful a message will appear 10 To exit the InstallShield Wizard and to continue click Finish Your PC will search the network to find the Canvio Personal Cloud Once the device is found the name of the Canvio Personal Cloud will appear 1 Click NEXT If there is only one Canvio Personal Cloud on your network then this step will happen automatically ...

Page 14: ... you can remember You will need to enter this password to access your device from the same PC another PC or a mobile device For example CJS1112 Note The USERNAME and PASSWORD are case sensitive USERNAME must be between 3 and 32 alphanumeric characters long with a leading character A Z or a z PASSWORD must be between 6 and 16 characters long Do not use punctuation marks or spaces 4 To confirm the p...

Page 15: ... Personal Cloud double click the Canvio Home icon 2 Enter your USERNAME and PASSWORD at the login window 3 To have the program remember your login information so that you will not need to enter it again in the future select the box It is recommended that you only do this on your personal computer and NOT on any publicly accessible computers 4 Click LOG IN 5 The Canvio Home application will appear ...

Page 16: ...Cloud 6 To confirm click UPLOAD Note It is recommended that you SELECT FOLDERS If you do not select specific folders then all the selected file types will be uploaded 7 The Canvio Personal Cloud software will begin to search your PC for the file types which you have selected 8 It will make copies of the files onto the device so that they can be shared with other users 9 After the files have been u...

Page 17: ...the name from the Songs list 2 Click the play button 3 To exit click the X button To Watch a Video 1 Click the VIDEO icon 2 To watch a video click the name of the video from the Title or Date list 3 Click the play button 4 To exit click the X button To View or Access a Photo or Files 1 To view or access a photo or files click the PHOTO or FILES icon 2 Select the name of the photo or files from the...

Page 18: ...ilure Therefore the first important step is to create the bootable rescue media prior to performing a system backup The complete system backup can be used to restore Windows programs system settings and files in case of a system malfunction or failure To Create a Rescue Media 1 From the Canvio Home application click the BACKUP icon 2 Select CREATE RESCUE MEDIA 3 Select the removable device to use ...

Page 19: ...ll appear 8 To resolve the issue and exit click OK 9 Repeat Steps 1 to 7 To Perform a Complete System Backup PC 1 From the Canvio Home application click the BACKUP icon 2 Select COMPLETE PC BACKUP 3 Click CONTINUE 4 A window will appear with PC BACKUP OPTIONS a To Create a PASSWORD for the backup select the box b Enter a PASSWORD Note The password maximum length 16 characters can be numbers symbol...

Page 20: ...k LAN as the Canvio Personal Cloud and that the device is visible in the Chooser 1 Open Time Machine by clicking the icon found on the Menu Bar or Dock 2 Optional Select Time Machine found under Systems Preferences 3 Click Select Disk and find the Canvio Personal Cloud in the list of drives 4 Select the device 5 Select Backup Now To select files and folders 1 Open up Time Machine click Option 2 Se...

Page 21: ...loud to which the system was backed up 5 Turn on the system power and allow the system to boot using the rescue media 6 The PC will find the saved backup image on the Canvio Personal Cloud Note If there is more than one saved system image choose the correct image from the list 7 Before the system image is downloaded to the PC the program will check for the available space on the replacement hard d...

Page 22: ...val of the backup file s folder s and or system s click Delete To Delete a Backup MAC Backup file s folder s entire contents and system s can be deleted from the Backup List 1 Select Time Machine 2 Select Enter Time Machine 3 Scroll to view the backup list by TimeLine 4 Select the file s folder s or system 5 Select Delete to confirm the removal of the backup file s folder s and or system s Note A ...

Page 23: ...list of Canvio Personal Cloud s on the network from which you can select a switch to ENABLE REMOTE ACCESS a PIN that is required for remote access to the device a switch to ENABLE HDD STANDBY the CANVIO PERSONAL CLOUD POWER switch the Canvio Home version the ADD USER icon the MANAGE USERS list the ADD SHARE icon MANAGE SHARES area list the PROGRAM VERSIONS button the ADVANCED button To Power On an...

Page 24: ...o Personal Cloud settings 6 To confirm click SAVE 7 A message will appear that a user has been successfully added To Change a Userʼs Password and Grant the User Administrator Rights MANAGE USERS list 1 Double click the name of the user from the MANAGE USERS list 2 A MODIFY USER window will appear 3 To make a user an administrator of the device select the box 4 To change a userʼs password enter and...

Page 25: ...or Private Share Area You can create a share area in the Canvio Personal Cloud In the share you can store files that are accessible only to a single user or a selected group of users To create a share area the user must have administrator rights Refer to To Change a Userʼs Password and Grant the User Administrator Rights 1 Click the ADD SHARE icon 2 Enter a NEW SHARE name 3 Select the user who wil...

Page 26: ...lick YES 7 To exit click CLOSE Canvio Personal Cloud Updates and Versions To Check on Available Updates 1 Click the Canvio Home icon 2 If a software update is available the blue light next to UPDATES will flash 3 To update the Canvio Personal Cloud software click UPDATES 4 You will be asked if you want to download and install the new updates It may take a long time to complete the update depending...

Page 27: ...ed We have included the basic functions that most users will need in the Canvio Home application Advanced Setup In the Advanced Setup feature additional options are available to manage the device setup System Advanced Network Services Storage Access Media Log Printers To Log into Advanced Options 1 From the SETTINGS window click ADVANCED 2 Enter the Username and Password 3 Click Login This will br...

Page 28: ... time zone and stamp To confirm click Submit General Setup In the E mail Setup window you can make changes to the notification Mail Server SMTP Port Return Path E mail Recipients TLS SSL and SMTP Authentication 1 To send an email notification test click Send Test 2 To confirm any change click Submit E mail Setup In the Shut Down Reboot window you can power down or reboot the device As courtesy ple...

Page 29: ...ow to backup and restore the entire system and how to setup the hard disk drive Admin Password Firmware Upgrade Certificate Configuration Backup Restore Advanced HDD Setup Network The Network window allows the administrator to configure the Local Area Network LAN the Microsoft Networking Workgroup and the Dynamic Domain Name System DNS LAN Workgroup Microsoft Networking Dynamic DNS ...

Page 30: ...window allows the administrator to configure the Web Server FTP Apple Network and SSH Web Server HTTP HTTPS FTP Apple Network SSH Storage The Storage window allows the administrator to configure the disk volumes shares USB Disk and Quota Disk Volume Shares USB Disk Quota ...

Page 31: ...window allows the administrator to configure media server and iTunes service Media Server Setup iTunes Setup Log The Log window allows the administrator to view the logs based on event SAMBA AFP FTP and export The following logs will display the Type Level Date Time and Message There are several options to delete all log data prior to the past 7 days refresh and filter the logs Event Log FTP Log A...

Page 32: ...ecognized by the print server feature 1 To setup a network printer connect the printerʼs USB cable to the USB slot that is located on the back of the Canvio Personal Cloud 2 To set up more than one printer connect a USB hub to the device Then connect the printers 3 The printer name s and icon will be listed in your network Note If it does not appear reboot your device 4 Double click the printer ic...

Page 33: ... if internet access is available Note It is important that the ENABLE REMOTE ACCESS switch is moved to the ON position Refer to To View the Canvio Personal Cloud Information A security feature has been designed into the device to encrypt all information to protect your information when it is sent over the network Each time a person who is on the user list accesses the device online the PIN the USE...

Page 34: ...0 or later and any iPhone iPod touch or iPad running iOS 4 0 or later 1 To download the Canvio Personal Cloud App onto your mobile device go online to the Android Market or the Apple App Store 2 Search for Canvio Link 3 Once the Canvio Personal Cloud App is downloaded and installed according to the standard procedure for your device select the pp to launch the Remote Access feature 4 To log into t...

Page 36: ...vine Boulevard Irvine CA 92618 949 583 3000 Specifications Physical Dimensions Height 160mm 6 3 Length 191mm 7 5 Width foot 79mm 3 1 Width body 55mm 2 2 Capacity Varies according to model 2 or 3TB The capacity refers to the raw capacity of the disk drive in the system The system software and files system overhead uses some of this capacity Software 1 0 1 0 Ethernet 10 100 1000Base T Languages Defa...

Page 37: ...Pv4 Gigabit LAN with Jumbo Frame DHCP Client Protocols CIFS AFP 3 2 NFS v3 HTTP HTTPS Network Service Discovery UPnP and Bonjour Wake on LAN support File Server Protocols CIFS AFP 3 2 NFS HTT HTTPS Media Server Apple iTunes System Status To Reset the Canvio Personal Cloud The Reset button is located on the back of the device Refer to the Back of the Canvio Personal Cloud To reset the device name a...

Page 38: ...for the deletion of the data on your device Solutions to Common Issues Canvio Personal Cloud Cannot be Found on Your Network Verify the following 1 The ethernet cable is connected into the Canvio Personal Cloudʼs ethernet port and to the network router or switch 2 The network router is connected to a power outlet 3 The PC and the Canvio Personal Cloud are on the same network subnet 4 The network r...

Page 39: ... OS A message will appear if your device is not a compatible to find the Canvio Personal Cloud Cannot Open and Launch Music Video Photo or File 1 Reboot your PC tablet or smartphone 2 Verify that the Canvio Personal Cloud Software has been installed 3 Log back into the Canvio Home application 4 Select the music video photo or files icon to open and launch the digital media or files Issue is Not Li...

Page 40: ...rketer of advanced electronic and electrical products spanning digital consumer products electronic devices and components power systems industrial and social infrastructure systems and home appliances Toshiba was founded in 1875 and today operates a global network of more than 490 companies with 203 000 employees worldwide and annual sales of 77B 6 4 trillion yen ...

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