25
English
8
Troubleshooting
,I\RXH[SHULHQFHDQ\RIWKHIROORZLQJGLI¿FXOWLHVZKLOHXVLQJWKLVXQLWFKHFNWKHOLVWEHORZ
before consulting your nearest TOSHIBA dealer.
Problem
Tip
No reaction to the
remote control.
Connect the product to the power outlet.
Point the remote control at the product.
Insert the battery correctly.
Insert new battery in the remote control.
No video signal on the
display device.
Turn on the TV.
Set the TV to the correct external input.
Select the correct video resolution.
Set TV System of TV correctly.
Incorrect or no audio /
video signal on the
DPSOL¿HUGLVSOD\GHYLFH
via HDMI cable.
If the unit is connected to the unauthorized display device with
an HDMI cable, the audio/video signal may not be output.
(QVXUHWKHDPSOL¿HUGLVSOD\GHYLFHVVHWWLQJPDWFKWKH%OXUD\
Disc™ player.
1RKLJKGH¿QLWLRQYLGHR
signal on the TV.
'RHVWKHGLVFFRQWDLQKLJKGH¿QLWLRQYLGHR"+LJKGH¿QLWLRQ
video is not available when the disc does not contain it.
'RHVWKH79VXSSRUWKLJKGH¿QLWLRQYLGHR"+LJKGH¿QLWLRQYLGHR
is not available when the TV does not support it.
No audio signal from the
loudspeakers of the
audio system.
Turn on the audio system.
Set the audio system to the correct external input.
Increase the volume level of the audio system.
Cannot play back a disc.
Make sure that the Blu-ray Disc™ player supports the disc.
Make sure that the Blu-ray Disc™ player supports the region
code of the DVD or Blu-ray Disc™.
)RU'9'5:5RU'9'5:5PDNHVXUHWKDWWKHGLVFLV
¿QDOL]HG
Clean the disc.
Cannot play back JPEG
¿OHVIURPDGLVF
Make sure that the disc was recorded in the JPEG/ISO format.
Cannot play DivX
®
¿OHV
0DNHVXUHWKDWWKH¿OHZDVUHFRUGRU03(*
format.
&DQQRWSOD\03¿OHV
from a disc.
Make sure that the disc was recorded in the ISO format.
0DNHVXUHWKDWWKHELWUDWHRIWKH03¿OHVLVEHWZHHQDQG
320 kbps.
0DNHVXUHWKDWWKHVDPSOHUDWHRIWKH03¿]
44.1kHz or 48kHz.
BDX2300KE full manual_3-6.indd 25
2012-10-25 9:38:46