20
Error Message
Cause
Solution
FLASH MEMORY FULL
The flash memory has insufficient area
for storing data.
Turn off the [POWER] button, then back
to on. Re-format the memory to free up
space then send data from the host to
the printer again. If the problem recurs,
please turn off the power and contact
TOSHIBA TEC service representative.
LOW BATTERY
Remaining battery capacity is low.
Turn off the printer, and replace the
battery pack with a fully charged one.
EXCESS HEAD
TEMPERATURE
The print head temperature reached the
upper limit of the operating temperature.
Stop printing and wait until the printer
automatically restores. If the problem
recurs, please turn off the power and
contact TOSHIBA TEC service
representative.
AMBIENT TEMP
ERROR
The ambient temperature reached the
upper limit of the operating temperature.
Stop printing until the ambient
temperature falls within the printer
’s
operating temperature range.
BATTERY TEMP
ERROR
The battery is extremely hot.
Turn off the printer, disconnect the
power adapter if connected, and wait
until the battery temperature falls within
the printer
’s operating temperature
range.
HIGH VOLT. ERROR
The battery voltage is abnormal.
Turn off the printer, remove the battery,
reload it, and turn on the printer again
If the problem recurs, please turn off the
power and contact TOSHIBA TEC
service representative.
CHARGE ERROR
An error was detected while charging
the battery.
It could be the end of battery life.
Replace the battery pack with a new
one.
Command error
example
PC001;0A00,0300,
When a command error occurs, up to 16
digits of alphanumeric or symbol is
displayed on the upper line of the LCD.
Turn off the printer, then back on. Send
data from the host to the printer again.
If the problem recurs, please turn off the
power and contact TOSHIBA TEC
service representative.
Other error messages
A hardware or software failure occurs.
Turn off the printer, then back on. If the
problem recurs, please turn off the
power and contact TOSHIBA TEC
service representative.
****: The number of unprinted labels 1 to 9999 (in units of label)
