Toshiba B-FP3D-GH52-QM-R Owner'S Manual Download

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When the printer does not operate properly

In the case of the following symptoms, please check the respective points and take corrective action.

Symptom

Point to check (Cause)

Solution

The printer does not turn on
by pressing the POWER
switch.

The battery pack is not loaded correctly. Load a fully charged battery pack.

Fully charged battery is
loaded but the operating
time is short.

The battery life is expired.

Load a fully charged new battery pack

The printer cannot
communicate via USB.

The printer is not turned on.

Turn on the printer.

The printer is communicating via
wireless communication.

Terminate the wireless communication

Issue mode is incorrect.

Select a correct issue mode.

The printer cannot
communicate via Bluetooth.

The printer is not turned on.

Turn on the printer.

Distance to the host is too far.

Bring the printer to within 3m of the host.

The printer is used in a location where it
is subjected to noise or interference.

Avoid such location.

The printer address is not correctly set
on the host.

Set the correct printer address on the
host.

Issue mode is incorrect.

Select the correct issue mode.

The printer cannot
communicate via wireless
LAN.

The printer is not turned on.

Turn on the printer.

Distance to the host is too far.

Bring the printer within a wireless
coverage area.

Obstacles block the radio wave.

Use the printer in a location with no
obstacles.

The printer is used in a location where it
is subjected to noise or interference.

Avoid such location.

The printer address is not correctly set
on the host.

Set the correct printer address on the
host

Channel setting for the access point or
host is incorrect.

Avoid using a channel which interferes
with adjacent access points.

Issue mode is incorrect.

Select the correct issue mode.

Printout is too light.
The printer received print
data but does not print.

The print head is dirty.

Clean the print head.

The media is not loaded properly.

Load the media properly.

The media used has deteriorated past
its use date.

Load a new media roll.

The media is not a TOSHIBA TEC
approved one

Use TOSHIBA TEC approved media.

The printer received print
data but does not print.

The STATUS lamp is lit or blinking.

Clear the error

The media is not loaded correctly.

Load the media correctly.

Summary of Contents for B-FP3D-GH52-QM-R

Page 1: ...Portable Printer B FP3D GH52 QM R 00TSCC0385501 Owner s Manual ...

Page 2: ...digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations for CANADA only Note When you purchase interface cables on the market shielded cables must be chosen and used This product is designed for commercial usage and is not consumer product California Proposition 65 USA California only WARNING This product can expose you to chemicals including DINP which ...

Page 3: ...The following information is for EU member states only Disposal of products based on EU Directive 2012 19 EU Directive on Waste electrical and electronic equipment WEEE The use of the symbol indicates that this product may not be disposed as unsorted municipal waste and has to be collected separately Integrated batteries and accumulators can be disposed of with the product They will be separated a...

Page 4: ... device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment that is installed outdoors is subject to licensing Without permission any company fi...

Page 5: ... fault 6 DO NOT open the top cover and battery cover during operation Doing so will stop printer operation 7 DO NOT scratch the surface of printed labels or receipt with a sharp object 8 Be sure to use a shielded interface cable CAUTION 1 This manual may not be copied in whole or in part without the prior written permission of TOSHIBA TEC 2 The contents of this manual may be changed without notifi...

Page 6: ...e the temperature is more than 50 centigrade such as inside a car or in direct sunlight Keep away from flame or other sources of heat Failure to do this may cause fire or machine failure Do not drop or shock the machine as this may cause machine failure During lightning turn off and keep away from the machine because of danger of electric shock and machine failure Avoid locations subject to rapid ...

Page 7: ...Cover Open Button Operation Panel Strap Slot Battery Lever Battery Cover Top Cover Platen Print Head Peel off Unit DCIN Connector USB Port Media Sensor Print Head Cleaner BD Address Label Belt Clip M 3x8 Screws Tear bar ...

Page 8: ...he printed label to be removed from the media outlet indicates the number of unprinted labels WAITING XXXX The printer is waiting for a recovery of the battery voltage or temperature decrease of the print head or motor 2 WLAN Signal strength Indicates the WLAN intensity in 4 levels 3 Bluetooth Bluetooth Connected Indicates a Bluetooth connection status Bluetooth Not connected 4 Transmission Data r...

Page 9: ...d Error state 9 CHARGE lamp Lights up in orange while the battery pack is charging and goes out when the battery charge is completed 10 POWER button Turns on or off the printer How to turn on the printer While the printer is off hold down the POWER button for a few seconds When ONLINE is displayed on the LCD the printer is ready How to turn off the printer Hold down the POWER button until the LCD ...

Page 10: ...t Single slot Battery charger B EP800 CHG QM R 6 slot Battery Charger B EP800 CHG6 QM R AC Adapter B EP800 AC QM R Cigarette lighter adapter B EP802 DC12 QM R DC Jack plug adapter B FP800 DCJA QM R B FP3D Series 1 If the battery pack leaks liquid or gives out smoke or bad smell immediately stop using it and keep it away from fire Failure to do this may cause an explosion or a fire 2 In the United ...

Page 11: ...he printer using an optional AC Adapter cigarette lighter adapter or DC adapter insert the plug of the adapter into DCIN Connector of the printer NOTE For details please refer to the Owner s Manual of respective optional adapters When using an optional battery charger to charge the battery packs please refer to the Owner s Manual of respective models of battery charger Battery Pack Open Plug of th...

Page 12: ...e Paper Guides to the media roll width 5 Push back the Paper Guide Lever to lock the Paper Guides 6 Pull the top edge of the media toward the Operation Panel and close the Top Cover removing slack of the media NOTE Please use TOSHIBA TEC approved media only Toshiba TEC is not responsible for any print result caused by use of other media When you order media please contact the nearest TOSHIBA TEC r...

Page 13: ...ll NOTES 1 DO NOT PULL the center of the Peel off roller hard Doing so may break the Peel off roller 2 Do not forcibly pull out the Peel off roller or push it into the printer otherwise the Peel off roller may break 3 Use caution when working with the Tear bar The edge is sharp How to put away the Peel off Roller 1 Gently press the Peel off Roller Unit down and push it into the printer in the dire...

Page 14: ...al shoulder strap B EP900 SS QM R to the printer 1 Pass either end of the Shoulder Strap through the strap slot on the front of the printer 2 Pass the end of the Shoulder Strap through the buckle Slide the buckle to adjust the length of the Shoulder Strap 3 Repeat for the other end of the Shoulder Strap CAUTION 1 Care should be taken not to drop the printer when securing it to your waist or slingi...

Page 15: ...e area 2 Turn on the printer and the host and send data from the host to the printer NOTE Please be sure to read Precautions for Handling of Wireless Communication Devices before operating the printer Confirm that there are no obstacles between the printer and the host Obstacles may cause a communication failure The radio connectivity is affected by the operating environment Especially metal obsta...

Page 16: ... strip shaft with a soft cloth slightly moistened with absolute ethyl alcohol Clean the platen of the linerless label kit in the same way Cleaning should be performed after the use of one or two media rolls CAUTION DO NOT USE a sharp object to clean the print head or various rollers as this may cause a print failure or breakdown of the printer NEVER USE any volatile solvent including thinner and b...

Page 17: ...wo media rolls Top Cover and Operation panel Wipe clean the cover and operation panel window with a soft dry cloth slightly moistened with absolute ethyl alcohol Remove any dirt or residual glues from the media outlet with a cotton swab slightly moistened with absolute ethyl alcohol When linerless labels are used wipe off dirt of residual glues from the Top Cover or Media Outlet after the use of o...

Page 18: ...a and load the media correctly Press the PAUSE button The media has not fed correctly Load the media correctly and press the PAUSE button The reflective sensor does not detect black marks Load the correct media with black marks and press the PAUSE button The transmissive sensor does not detect gaps between labels Load the correct media If the problem recurs set a threshold NO PAPER The printer ran...

Page 19: ... ERROR The battery is extremely hot Turn off the printer disconnect the power adapter if connected and wait until the battery temperature falls within the printer s operating temperature range HIGH VOLT ERROR The battery voltage is abnormal Turn off the printer remove the battery reload it and turn on the printer again If the problem recurs please turn off the power and contact TOSHIBA TEC service...

Page 20: ...he correct printer address on the host Issue mode is incorrect Select the correct issue mode The printer cannot communicate via wireless LAN The printer is not turned on Turn on the printer Distance to the host is too far Bring the printer within a wireless coverage area Obstacles block the radio wave Use the printer in a location with no obstacles The printer is used in a location where it is sub...

Page 21: ...tline 5types Open Type Font Noto Hans Sans CJK LCD TFT Color LCD 128x128dots with Backlight Battery 7 2V 2500mAh Li Ion battery Dimension 116 W x 150 D x 80 H mm Excluding the project parts Weight with battery 660g Operating temperature 15 C to 50 C 5 F to 122 F Operating humidity 25 85 RH No condensation Charging temperature AC adapter 0 C to 40 C 32 F to 104 F Memory Flash ROM 64MB SDRAM 32MB In...

Page 22: ...cification Labels Feed direction H E A D G B Black Mark Reverse Side Tag Roll method Receipts facing outside Feed direction I H B E G D C A F F Roll method Labels facing outside K J Print surface Print surface K J ...

Page 23: ...x 78 0 D Media width Min 24 0 Max 80 0 E Label to label gap Min 3 0 Max 7 0 E Black mark length Min 3 0 3 0 3 0 Max 7 0 7 0 7 0 F Vertical gap width Min 1 0 1 0 Max 7 0 7 0 G Effective print width Max 72 0 H Effective print length Min 5 8 0 5 Max 995 0 58 0 995 0 I Unprintable area 1 0 from the upper lower label edge J Outer diameter of paper core Min Φ12 0 0 0 5 Φ12 0 0 0 5 No paper core Φ18 K Ou...

Page 24: ...t thermal printing must not have specifications which exceed Ca 800 ppm Na 800 ppm K 800 ppm and Cl 600 ppm Some ink used on pre printed labels may contain components which shorten the print head s product life Do not use labels pre printed with ink which contains hard substances such as carbonic calcium CaCO3 and kaolin Al2O3 2SiO2 2H2O For further information please contact your local distributo...

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