Toshiba 46WX800U, Owner'S Manual

Page: 83 / 106

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Chapter 9: Troubleshooting
• The n etwo r k s et u p o n the Se r ve r i s i n co rr ect. Make sur e
both the DMS a n d TV a r e us i n g the s ame n etwo r k type
(DHCP/ma nu al) a n d have compatible n etwo r k s etti n g s .
• Too ma n y DMS s a r e co nn ected. Yo u ca nn ot co nn ect
mo r e tha n 32 s ha r i n g device s at o n e time.
•
The DMS i s n ot t urn ed ON.
•
The “ s e r ve r ” i s n ot a DMS device.
•
Check the fi r ewall a n d s t r eami n g s etti n g s o n the DMS.
Wireless network problems
• Check that the r o u te r /AP (Acce ss poi n t) powe r i s ON.
• Afte r s ta r ti n g wi r ele ss n etwo r k s et u p, co n fi r m that the
n etwo r k i s co n fig ur ed p r ope r ly by pe r fo r mi n g the
n etwo r k co nn ectio n te s t (
-
p. 64).
• Check the r o u te r /AP’ s co nn ectio n s tat us (
-
p. 63).
• If the r o u te r /AP doe s n ot su ppo r t PBC o r WPS, Ea s y
Set u p (PBC) will n ot wo r k eve n if the p us h-b u tto n i s
p r e ss ed.
• If available r o u te r /AP li s t i s n ot di s played i n Ea s y Set u p
(PIN) o r A ss i s ted Set u p, the powe r of r o u te r /AP may be
OFF. Check that it i s ON, a n d the n t r y r e- s ta r ti n g the s ca n
fo r available r o u te rs /AP s .
•
Refe r to the r o u te r /AP i ns t ru ctio n ma nu al.
NET TV or Widget problems
• If the date a n d time di s play o n the NET TV me nu i s
w r o n g, t urn off the TV, a n d t urn it o n agai n .
• NET TV o r Widget s may n ot be available afte r t urn i n g the
TV o n while the s y s tem i s booti n g.
• NET TV a n d Widget s a r e n ot available if Game o r PC
mode i s s elected o n the TV.
• Co n te n t delive r ed by NET TV o r Widget s a r e the
r e s po ns ibility of the Co n te n t s Se r vice P r ovide r . Co n tact
the Se r vice P r ovide r to di s c uss a n y co n te n t i ssu e s .
Media Player problems
•
E nsur e that the device s (Di s play a n d Se r ve r ) a r e
co nn ected co rr ectly.
• I n co rr ect behavio r may occ ur whe n us i n g a USB HUB
co nn ectio n .
• The s ize of pict ur e s s to r ed i n the DMS may be
a u tomatically cha n ged by the DMS a n d imp r ope r ly
di s played. Thi s i s a r e su lt of the DMS.
• Photo file s that we r e p r oce ss ed a n d edited by us i n g PC’ s
applicatio n s oftwa r e may n ot be able to be viewed.
• Whe n viewi n g co n te n t that su ppo r t s two o r mo r e
fo r mat s the di s play may s elect o n e fo r mat a u tomatically.
• Copy r ight p r otected co n te n t s s to r ed i n the DMS may n ot
be able to be played o n the di s play.
• Co n te n t playback s tability may be affected by heavy
n etwo r k t r affic.
•
Co n te n t s o r igi n ally r eco r ded o n a PC may n ot play
co rr ectly.
• Set the media s ha r i n g of the DMS co rr ectly, acco r di n g to
the DMS i ns t ru ctio n ma nu al.
• Co n fi r m that the co n te n t s of eithe r the DMS o r the USB
s to r age device a r e i n fo r mat s that a r e su ppo r ted by thi s
TV (
-
p. 76, 77, o r 79).
• Depe n di n g o n the DMS, acce ss may be limited by the
MAC add r e ss . Set the s e r ve r acco r di n g to the DMS’ s
i ns t ru ctio n ma nu al. Thi s TV’ s MAC Add r e ss ca n be
co n fi r med i n the Netwo r k Set u p po r tio n of the U s e r
Me nu (
-
p. 64).
For DLNA CERTIFIED ™ Player
• Depe n di n g o n the DMS, it may take time to di s play the
li s t.
For DLNA CERTIFIED
™
Renderer
•
Depe n di n g the s tate of thi s TV, DMC may n ot be able to
co n t r ol a DMR playback.
•
If DMR playback s ta r t s r ega r dle ss of the us e r ' s i n te n tio n ,
check the acce ss co n t r ol of DMS o r s et Media Rende r e r
to Off .
LED indications
The POWER and On Timer LED lights on the front of
the TV indicate the TV’s status, as described below.
Touch S ensor (POWER LED)
• Blue
The TV is operating properly.
• No li g ht
The power is off or standby.
• Blue blinks
Fan Stopped. Turn off the TV and unplug the power
cord. Plug the power cord in again and turn on the TV.
• Re d blinks
Power-On Failure. Turn off the TV and unplug the
power cord. Plug the power cord in again and turn on
the TV.
Note: To adjust the brightness of the POWER LED, see
“Adjusting POWER LED’s Dimmer” (
-
p. 48).
Touch S ensor (except POWER LED)
• White
Sensor is available.
On Timer LED
• G reen is ON (soli d )
On Timer is set.
• G reen blinks (if applicable)
Abnormal operation of BUS line. Turn off the TV and
unplug the power cord. Plug the power cord in again
and turn on the TV.
After trying the solutions, if the problem persists:
•In the U.S., visit TACP Consumer Solutions on the
web at www.tacp.toshiba.com/customersupport/
or call 1-800-631-3811.
•In Canada, locate the nearest Toshiba authorized
service depot by directing your web browser to
www.toshiba.ca ; click “Home Entertainment,” and
then click “Support.”
Power
Touch Sensor
INPUT
MENU
On Timer
VOL
CH
TV f r ont
WX800U_EN.pdf 83 2010/08/11 10:14:54