Call Processing Buttons
Most call handling operations can be initiated by pressing a single
button. Your console button configuration has been customized
by the installer for your installation.
All buttons except the MAINT, VOL, SHIFT, and Hold Loop
buttons are configurable. Some buttons have an associated light
to indicate an active feature.
Button assignments may include the following:
ANSWER
–
answers a ringing call.
CALLBACK
–
after originating a call to a busy station,
automatically calls back the console when the
called line is idle.
CALL FWD
–
forwards primary directory number calls to a
designated station or destination.
CANCEL
–
aborts most operations. Reverts to the previous
call state when conditions permit.
CONF
–
places conference calls.
CONNECT
–
connects a transferred call to a station.
DROP
–
removes the last-added party from a conference
call.
HOLD
–
places a call on hold. The call hold time will be
shown in the first available hold loop on the
bottom line of the display.
INTERCOM
INTCOM 1-4
–
originates an outgoing intercom call.
ORIGINATE
–
originates an outgoing call.
PAGE
–
connects to a dial access paging unit.
PARK
–
parks a call at a directory number. The user can
dial a code to retrieve the call.
PICKUP
–
picks up a call ringing at a station.
POLL
–
allows visual scanning of held call information.
PRIORITY
–
originates a call-waiting call.
RELEASE
–
disconnects a call.
RING DLY
–
delays ringing for a backup answering console
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Tone Commander 2260d Attendant’s Guide
3