23
The message “GSM ERROR SERVICE” plus a diagnosis number ap-
pears when the On-Board Unit has only limited or no access to the
GSM network (Global System for Mobile Communication). In this case,
please contact your Toll Collect Service Partner. In Austria, the toll can
continue to be collected despite this error message provided the er-
ror message only appears after driving into Austria has been recog-
nised.
The On-Board Unit is not ready for use. In Germany, you should
therefore book manually via the Internet or a toll station termi-
nal.
The message “DSRCS DEFECTIVE SERVICE” plus a diagnosis number
appears if a DRSC module is defective. In this case, please contact
your Toll Collect Service Partner.
The On-Board Unit is not ready for use. In Germany, you should
therefore book manually via the Internet or a toll station terminal.
In Austria, you must purchase a GO-Box in this case.
GSM error
de: operating
data invalid
de: gps fault
service [x]
obu defective
service [x]
gsm fault
service [x]
unit blocked
check credit
line
dsrc defective
service
blocked
de
blocked
at
Red
DSRC defective
de: operating
data invalid
de: gps fault
service [x]
obu defective
service [x]
gsm fault
service [x]
unit blocked
check credit
line
dsrc defective
service
blocked
de
blocked
at
Red
4 O p e r a t i O n
4.5.2 Warnings and error messages for the toll collection service
”CHECK CREDIT LINE” This message is displayed if the On-Board Unit
is unable to send its collection data to the toll-collection centre for an
extended period of time. In this case, please contact your Toll Collect
Service Partner. The On-Board Unit remains operationally ready for
the automatic toll collection system for a certain period.
The message “UNIT BLOCKED” appears when the operator has initi-
ated disabling of the On-Board Unit for all services in Germany and
Austria. In this case, please contact Toll Collect Customer Service di-
rectly.
The On-Board Unit is not ready for use. In Germany, you should
therefore book manually via the Internet or a toll station terminal.
In Austria, you must purchase a GO-Box in this case.
Check credit line
de: operating
data invalid
de: gps fault
service [x]
obu defective
service [x]
gsm fault
service [x]
unit blocked
check credit
line
dsrc defective
service
blocked
de
blocked
at
Green
Unit blocked
de: operating
data invalid
de: gps fault
service [x]
obu defective
service [x]
gsm fault
service [x]
unit blocked
check credit
line
dsrc defective
service
blocked
de
blocked
at
Red
