Configuration menu: Subscriber
52
Group
Group selection
Select the group that you want to configure here. Create a new group using the
“New” setting.
Name
Enter a meaningful name for the group here.
Call number
Assign a call number for the group here.
Group type
Select the group type here.
•
Open: The group can be reached internally and externally
•
Closed: The group can only be reached externally.
Group mode
Your telephone system distinguishes between dynamic and static groups. In the sta-
tic setting all group subscribers and call numbers are available. In the dynamic set-
ting the individual group subscribers have the opportunity to log in via
GroupsMSN
or to log out via
Group-MSN
. After logging off the
relevant subscriber receives no call signals.
Automatic Call distribution (ACD)
Here you can set the various functions for automatic call distribution (Automatic Call
Distribution). The following functions are available:
•
Simultaneous
This option means that all group subscribers receive a call signal. If a rejection
location has been defined for this group, the call is transferred to the rejection
location after 10 s.
•
Busy on busy
This option means a call is only signalled if no group subscriber is on the phone.
The caller hears the “subscriber busy” signal as a rejection or is transferred to
the entered rejection location.
•
Linear (chain call without time out)
this option means that only the first subscriber (Index 01) from the subscriber list
receives the signal for a call. If this subscriber is busy, the next subscriber on the
list is called. If no other subscribers are available in the list, the caller receives the
“subscriber busy” signal or is transferred to the rejection location.
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