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WARRANTY PROCESS
Before dispatching any apparently faulty goods, it is required to coordinate the delivery with
THRUSTME. Please contact us via mail to:
and describe the issue with
your products.
Subsequently, THRUSTME support team will get in touch with you for further steps. Please
understand that we are unable to deal with products of which we have not been notified and
will therefore refuse to accept delivery.
Customers are responsible to adhere to all regulations of international transport by air (IATA)
and road - especially for shipping Lithium Ion Batteries - and any customs/duty regulations.
THRUSTME is not responsible for any violations of these regulations by any customer
shipping. To check a warranty claim and to process a warranty, we require your assistance: For
returning the KICKER, we recommend keeping the original THRUSTME packaging. If this is no
longer available, packaging that prevents transport damage must be used (as transport
damage is not included in the warranty). We are available to answer any questions regarding
the warranty process - simply contact us via mail
EN
Thrustme KICKER are manufactured in accordance with the WEEE Directive 2012/19/EU
This directive regulates the disposal of electrical and electronic
devices to protect the environment.
WEEE is a complex mixture of materials and components that because of their hazardous
content, and if not properly managed, can cause major environmental and health problems.
Moreover, the production of modern electronics requires the use of scarce and expensive
resources.
To improve the environmental management of WEEE and to contribute to a circular economy
and enhance resource efficiency the improvement of collection, treatment and recycling of
electronics at the end of their life is essential.
You can, in line with local regulations,
hand in the KICKER at a collecting point.
From there it will be professionally disposed.
We in the THRUSTME highly recommend you to disposal all parts for recycling for taking
good care of our environment.
RECYCLING UND ENTSORGUNG
EN
DE
DE
WARRANTY PROCESS
Before dispatching any apparently faulty goods, it is required to coordinate the delivery with
THRUSTME. Please contact us via mail to:
and describe the issue with
your products.
Subsequently, THRUSTME support team will get in touch with you for further steps. Please
understand that we are unable to deal with products of which we have not been notified and
will therefore refuse to accept delivery.
Customers are responsible to adhere to all regulations of international transport by air (IATA)
and road - especially for shipping Lithium Ion Batteries - and any customs/duty regulations.
THRUSTME is not responsible for any violations of these regulations by any customer
shipping. To check a warranty claim and to process a warranty, we require your assistance: For
returning the KICKER, we recommend keeping the original THRUSTME packaging. If this is no
longer available, packaging that prevents transport damage must be used (as transport
damage is not included in the warranty). We are available to answer any questions regarding
the warranty process - simply contact us via mail
EN
Thrustme KICKER are manufactured in accordance with the WEEE Directive 2012/19/EU
This directive regulates the disposal of electrical and electronic
devices to protect the environment.
WEEE is a complex mixture of materials and components that because of their hazardous
content, and if not properly managed, can cause major environmental and health problems.
Moreover, the production of modern electronics requires the use of scarce and expensive
resources.
To improve the environmental management of WEEE and to contribute to a circular economy
and enhance resource efficiency the improvement of collection, treatment and recycling of
electronics at the end of their life is essential.
You can, in line with local regulations,
hand in the KICKER at a collecting point.
From there it will be professionally disposed.
We in the THRUSTME highly recommend you to disposal all parts for recycling for taking
good care of our environment.
RECYCLING UND ENTSORGUNG
EN
WARRANTY PROCESS
RECYCLING UND ENTSORGUNG