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Appendix C: Troubleshooting Tips For Reliable Electrical Heat Trace Performance

Troubleshooting Tips

 

Troubleshooting tips are provided here as a beginning point in correcting start-up issues and clearing out alarm and trip 

events.

High Temperature Reading/Alarm

 

The following summarizes some of the possible causes and solutions for heat tracing high temperature alarms.

Possible Cause

Recommended Solutions

Temperature of product in process 

line is above alarm set point or the 

expected reading due to events other 

than heat tracing—high processing 

temperatures, steam-outs, etc.

Let process return to normal condition or adjust alarm set point (if 

approved by project engineer) to allow for this processing condition.

High alarm setting programmed or 

expected reading did not consider 

natural temperature overshoot 

associated with the control scheme.

Move control set point down to allow for overshoot or raise the high 

temperature alarm set point (if approved by project engineer). It may also 

be possible to decrease the control band on the control circuit or adjust the 

type of control from on-off to proportional.

Improperly located RTD sensor.

Is the RTD sensor installed next to a heated tank or a steam jacketed pump 

that might cause a higher than expected reading? Is the RTD sensor on the 

heater itself? Move the RTD sensor to location more representative of the 

majority of the piping. Is the sensor location representative for properly 

controlling under all flow scenarios? Review location of the RTD(s) with 

respect to the known process flow patterns which occur and change as 

appropriate.

Wrong insulation size, type, or 

thickness on all of the line being 

traced.

Measure circumference of insulation, divide by π, and compare to 

insulation diameter charts for proper over sizing. Check insulation type and 

thickness against design specification. Replace insulation or review system 

design for alternate operating possibilities.

Wrong insulation size, type, or 

thickness on part of the line being 

traced.

The insulation system should be as specified in the design for the entire 

circuit being traced. Having a lower heat loss on one part of the circuit and 

higher heat loss insulation on the other part of the circuit (perhaps where 

the RTD sensor is) will result in the better insulated line being too hot. Redo 

the insulation to assure uniformity and consistency.

Damaged RTD temperature sensor.

Disconnect RTD sensor and measure resistance. Compare to resistance 

tables for corresponding value of temperature. Compare to pipe or 

equipment temperature known by another probe or sensor. If different, the 

RTD sensor may need replacement.

Heat tracing over designed in heat 

output and or/ due to cable availability 

or natural design selections available. 

This can result in higher than expected 

temperatures due to overshoot 

(especially when used with on-off 

control mode). This can also occur in 

an ambient sensing control modes.

Review design as well as installation instructions. Check heat tracing 

for presence of proper current. Since replacing the circuit may not be a 

desirable option here, the first approach should be to adjust the control 

method which the TraceNet control system has been configured in.

Heat tracing circuits are mis-wired 

such that the RTD for circuit 1 is 

controlling circuit 2, etc.

Trace and recheck field and panel wiring. Use circuit "turn-on " and 

"turn-off" technique or disconnect RTD’s one at a time to see if the proper 

RTD failure alarm occurs on the right circuit. Let process return to normal 

condition or adjust alarm set point (if approved by project engineer) to 

allow for this processing condition.

Summary of Contents for Tracenet Genesis

Page 1: ...TRACENET TM GENESIS CONTROL AND MONITORING SYSTEM Installation Operation Maintenance Guide...

Page 2: ...ts in workmanship or material under normal use and service If any part of the equipment proves to be defective in workmanship or material and if such part is within 12 months of the date of shipment f...

Page 3: ...ples 16 4 1 Line Sensing Control 16 4 2 Ambient Sensing Options 16 4 3 Proportional Control and Power Clamp 17 Section 5 Genesis Testing and Start Up 17 Section 6 Operation and Maintenance of the Gene...

Page 4: ...materials In all cases where equipment damage is observed a root cause analysis should be initiated to determine any future corrective action needed to prevent a recurrence 2 2 Wiring and Connections...

Page 5: ...response curve type is coordinated with the startup characteristic of the heat trace cable in a cold start condition All distribution wiring connections should be tightened using a torque indicating...

Page 6: ...ay but the Genesis HMI will not be able to distinguish individual circuit segments from a common control relay 3 1 3 The DTM The DTM Distributed Temperature Module is a DIN rail mountable six RTD sens...

Page 7: ...o sense 24 Vdc supplied by the IOM through an open or closed relay contact This allows input from various types of signals from 0 Vdc to 24 Vac As long as the coil side of the relay used is appropriat...

Page 8: ...move between circuits touch the circuit dot drag the black selector around the dial or use the arrows on either side of the circuit number The center of the dial displays the highlighted circuit s liv...

Page 9: ...tempting to change any setting or set point or Admin Login may be selected from the Menu Admin mode is indicated by the red tint and red boarder on and around all screens The system will remain in Adm...

Page 10: ...fault loop test and additionally turns measures heater current with heater on and off to verify relay operation and current measurements Touch to Start Mechanical Relay Duty Cycle Time Duty cycle per...

Page 11: ...e will be displayed if the measured heater current is higher than the HIGH CURRENT TRIP HIGH set point 5 HIGH CURRENT ALARM The measured heater current rise is higher than the HIGH CURRENT ALARM set p...

Page 12: ...total of Watts accumulated since last reset of value Number 0 2 147 483 648 Watts Time Heater Will Come Back On Applies to APCM time left until the heater switches on again Number 0 32 Minutes Ground...

Page 13: ...companying set point changes 3 2 8 Circuit ISO Use multi touch pinch and zoom gestures to view the ISO isometric drawing for the circuit 3 2 9 Circuit Notes Useful notes can be stored here for any pur...

Page 14: ...dual alarm or all alarms for that circuit can be acknowledged 3 2 12 Import Export The Import Export feature is used to load isometrics and to import and export system configuration files to easily an...

Page 15: ...alternate breaker and control relay it s best to have the heater reassigned to the desired breaker relay and identified at the HMI see section 3 2 6 Circuit Settings The recommended DCM code range is...

Page 16: ...h APC the heat trace will be set to operate at 100 power continuously on at the minimum ambient temperature and reduce power as the ambient temperature rises to the maintain temperature When the ambie...

Page 17: ...p Section 6 Operation and Maintenance of the Genesis Control and Monitoring System 6 1 Maintenance Preventive maintenance consists of inspection testing checking connections and general cleaning of eq...

Page 18: ...and monitor heat tracing circuits The following steps show navigation of the controller s basic functions TraceNetTM Genesis CONTROL AND MONITORING SYSTEM OVERVIEW HAMBURGER MENU The Overview screen d...

Page 19: ...justments to circuit level or updates to global settings Select Global Settings to adjust how the Genesis displays system wide variables such as language temperature system time Select Import Export t...

Page 20: ...20 Appendix B Genesis Specifications Guide With Component Limits And Specifications TRACENETTM GENESIS CONTROL AND MONITORING SYSTEM SPECIFICATION GUIDE...

Page 21: ...r nonhazardous locations hazardous locations and Purge for hazardous locations IEC EN UL CSA 61010 1 Ex ec IIC T4 Gc II 3 Ex ec IIC T4 Gc Class I Division 2 Groups ABCD T4 Class I Zone 2 Group IIC T4...

Page 22: ...thernet USB Maximum storage temperature 85 C 185 F Minimum storage temperature 40 C 40 F Operating ambient temperature range 40 C 40 F to 70 C 158 F HMI DIMENSIONAL DATA HMI PRODUCT FEATURES TraceNet...

Page 23: ...up to 20 RTD s per circuit Monitors ground earth leakage and heater operating current in heat tracing circuits DCM COMPONENT SPECIFICATIONS Circuit control capacity up to six heat trace circuits Stor...

Page 24: ...ensors LED Identifier To Address Configurable Input Output Channels RTD Inputs DTM DIMENSIONAL DATA 41 mm 1 5 8 111 mm 4 3 8 77 mm 3 IOM INPUT OUTPUT MODULE The IOM is a DIN rail mountable input outpu...

Page 25: ...ystems communicate via Ethernet to the plant DCS The same operating data and control capabilities that are available through TraceNet Command are also accessible in the plant control room at the DCS C...

Page 26: ...puts 18 36 54 72 108 144 Distribution ND No Distribution MBx BF y z Main Breaker Breaker Frame Capacity Number of Breakers Thermon Part Number Location O Ordinary Locations H1 Class Division Hazardous...

Page 27: ...100 Thermon Dr PO Box 609 San Marcos TX 78667 0609 Phone 512 396 5801 1 800 820 4328 For the Thermon office nearest you visit us at www thermon com Thermon Inc Printed in U S A Information subject to...

Page 28: ...ide by and compare to insulation diameter charts for proper over sizing Check insulation type and thickness against design specification Replace insulation or review system design for alternate operat...

Page 29: ...emperature sensor Is RTD sensor next to pipe support equipment or other heat sink Move RTD sensor to location more representative of the majority of the piping Improperly installed RTD temperature sen...

Page 30: ...er address duplicate addresses or improper configuration of firmware software Change controller address or reconfigure firmware software Loose or open connection in RS485 line Recheck for continuity i...

Page 31: ...anticipated in the design stage Verify installed length if possible and if different review design If length is different but performance wise the as built design is acceptable initiate as built draw...

Page 32: ...ferent review design If length is different but performance wise the as built design is acceptable initiate as built drawing change and change controller low current setting Check heater set tags or m...

Page 33: ...r wiring of current sense wires through toroid The current sensing toroid must have the outgoing heater current lead and the return current heater lead run through the toroid for a proper ground leaka...

Page 34: ...0001 bit Low temperature Alarm 03 06 101 0x0065 Maintain temp 10x True Value 03 06 102 0x0066 Control Band 10x True Value 03 06 103 0x0067 High Temperature Trip Alarm 03 06 104 0x0068 High Temp Alarm...

Page 35: ...x0800 bit RTD Fault No Communication for all assigned RTD s 0x0400 bit High Temperature trip 0x0200 bit RTD Fault all assigned RTD s in fault 0x0100 bit Not Used 0x0080 bit High Current 0x0040 bit Low...

Page 36: ...ers 7171 Southwest Parkway Building 300 Suite 200 Austin TX 78735 Phone 512 690 0600 For the Thermon office nearest you visit us at www thermon com Thermon Inc Printed in U S A Information subject to...

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