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Controlled-Rate Freezer
Troubleshooting | 71
Printer Error
LED
Printer Error
Refer to printer error code table to diagnose
Refer to printer error code table
and take appropriate action
Printer Power
LED Off
Printer Off
Check power connections at printer
Connect power cable to printer
Verify printer is on.
Press Power button.
Printer Does
not Print
Printer USB
Disconnected
Check USB connection at printer
Plug in USB to printer
Printer Off
Verify printer is on.
Press Power button.
Printer Error
Refer to printer error code table to diagnose
Refer to printer error code table
and take appropriate action
PC Interface
Login Errors
Refer to PC Interface Login Error Messages
section of manual
Refer to PC Interface Login Error
Messages section of manual
COM Port Error
Refer to PC Interface Installation section of
manual
Refer to PC Interface Installation
section of manual
USB
Exporting
Drive file system
format
Verify drive is compatible of file system
format (ex.FAT32)
Drive should be compatible
Available memory
Verify drive has 1 MB of memory
Memory space should be
available in the drive
Ice build up
around door
Door not latched
properly
Verify door is latched properly
Verify the gasket is fully sealed
Latch the door properly and seal
the gasket
Table 14. Troubleshooting Table
Symptom
Possible Cause
Verification
Solution