4
Troubleshooting
Error Messages
Thermo Scientific
Accela RI Detector Hardware Manual
33
Table 8.
Error messages that appear on the RI Status page
Error message
Remedy
Potential data error during acquisition
Restart the run.
RI leaking
Check all of the fittings for leaks.
Null glass movement cannot detect home
Purge the detector. Flush the flowcell
with fresh mobile phase.
Heater error
Malfunction with heater circuit. Call
your Thermo Fisher Scientific service
representative for assistance.
Optical balance movement cannot detect home
Call your Thermo Fisher Scientific
service representative for assistance.
RAM error
Instrument memory failure. Call your
Thermo Fisher Scientific service
representative for assistance.
Light intensity too low
Purge the detector. Flush the flowcell
with fresh mobile phase.
Instrument connection loss
Check Ethernet connection and start the
software. Check the module
configuration in the software.
Extend Run failed
Do not extend the run when the
detector is not in run mode.
Summary of Contents for Accela Pump
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