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4 Maintenance

4.1 Air Filter

The HI-E Dry 100 is equipped with two 2” thick, MERV-11 
pleated fabric air filters that must be checked regularly. 
Operating the unit with dirty filters will reduce the 
dehumidifier’s capacity and efficiency and may cause 
the compressor to cycle off and on unnecessarily on the 
defrost control.
The filter can generally be vacuumed clean several times 
before needing replacement. Replacement filters can be 
ordered from the factory or purchased locally if available. 
DO NOT operate the unit without the filter or with a less 
effective filter as the heat exchange coils inside the unit 
could become clogged and require disassembly to clean.

5 Service

CAUTION: Servicing the HI-E Dry 100 with its high-pressure 
refrigerant system and high voltage circuitry presents a 
health hazard which could result in death, serious bodily 
injury, and/or property damage. Only qualified service 
people should service this unit.

5.1 Warranty

A warranty certificate has been enclosed with this unit. 
Read it before any repair is initiated. If a warranty repair 
is required, call the factory first at 1-800-533-7533 for 
warranty claim authorization and technical assistance.

5.2 Technical Description

Refer to Figure 3. The HI-E Dry 100 uses a refrigeration 
system similar to an air conditioner’s to remove heat and 
moisture from incoming air, and add heat to the air that 
is discharged.
Hot, high-pressure refrigerant gas is routed from the 
compressor to the condenser coil. The refrigerant is 
cooled and condensed by giving up its heat to the air that 
is about to be discharged from the unit. The refrigerant 
liquid then passes through two capillary tubes, which 
cause the refrigerant pressure and temperature to drop. 
It next enters the evaporator coil where it absorbs heat 
from the incoming air and evaporates.
The evaporator operates in a flooded condition, which 
means that it should always be full of liquid refrigerant 
during normal operation. A flooded evaporator should 
maintain constant pressure and temperature across the 
entire coil, from inlet to outlet.
The mixture of gas and liquid refrigerant enter the 
accumulator after leaving the evaporator coil. The 
accumulator prevents any liquid refrigerant from reaching 
the compressor. The compressor evacuates the cool 
refrigerant gas from the accumulator and compresses 
it to a high pressure and temperature to repeat the 
process.

5.3 Troubleshooting

No dehumidification, neither blower nor compressor run 
with fan switch OFF.

1.  Unit unplugged or no power to outlet.
2.  Humidity control set too high or defective (Sec. 3.1 & 

5.9)

3.  Loose connection in internal wiring.

Some dehumidification, blower runs continuously but 
compressor only runs sporadically with fan switch OFF.

1.  Unit is in defrost cycle (Sec. 3.3 & 5.10).
2.  Defrost thermostat defective or loose 
 

(Sec. 3.3 & 5.10).

3.  Loose connection in compressor circuit 
 

(see Fig. 4).

4.  Defective compressor overload (Sec. 5.6A).
5.  Defective compressor (Sec. 5.6).
6.  Defective relay (Sec. 5.8).
7.  Defective defrost timer (Sec. 5.10).

No dehumidification. Blower runs but compressor does 
not with fan switch OFF.

1.  Bad connection in compressor circuit (Fig. 4).
2.  Defective compressor capacitor (Sec. 5.6A).
3.  Defective compressor overload (Sec. 5.6A).
4.  Defective compressor (Sec. 5.6).
5.  Defective relay (Sec. 5.8).
6.  Defective defrost timer (Sec. 5.10).
7.  Bad connection in pump circuit (Fig. 4).
8.  Pump float switch or safety switch open (Sec. 5.11).
9.  Pump motor defective (Sec. 5.11).

Figure 3: Refrigeration system of HI-E Dry 100

4

www.thermastor.com • [email protected]

Toll-Free 1-800-533-7533

www.sylvane.com 1-800-934-9194

Summary of Contents for HI-E DRY 100

Page 1: ...Free 1 800 533 7533 www thermastor com sales thermastor com Table of Contents 1 Specifications 1 2 Installation 1 2 1 Location 1 2 1A In humid area no ducting 1 2 1B In humid area duct inlet and or o...

Page 2: ...adequate air flow path must exist between the two rooms for this method to work well An additional humidity control may need to be mounted in the humid area and wired to the HI E Dry to accurately ma...

Page 3: ...y whether the unit is dehumidifying or not This function is desirable if the unit is used for air circulation or fresh air ventilation 3 3 Defrost Control Adjustment When the HI E Dry 100 is used in a...

Page 4: ...t pressure and temperature to drop It next enters the evaporator coil where it absorbs heat from the incoming air and evaporates The evaporator operates in a flooded condition which means that it shou...

Page 5: ...wer motor required for removal clearance 7 Remove the nuts bolts holding the blower outlet flange to the cabinet end and remove the blower 8 Reassembling with the new blower is the above procedure rev...

Page 6: ...while the compressor was not rotating Contaminants are therefore largely confined to the compressor housing A single installation of liquid and suction line filter driers will probably clean up the s...

Page 7: ...eplace the condensate pump 1 Unplug the unit remove the front cover 2 Disconnect the 2 hoses from the pump 3 Cut the pump lead wires near the old pump 4 Remove the 2 nuts from the unit side that hold...

Page 8: ...mostat 4021648 1 Defrost Thermostat Mounting Clip for item 12 13 4028225 1 Evaporator Coil 14 4029510 1 Filter Drier 15 4017152 1 Hose Drain 38 OD x 20 long 16 4021469 1 Humidity Controller 17 4021495...

Page 9: ...ions To prevent damaging the foam filter place it grid side up on top of the pleated filter and slide them both into the filter slot 9 www thermastor com sales thermastor com Toll Free 1 800 533 7533...

Page 10: ...10 www thermastor com sales thermastor com Toll Free 1 800 533 7533 www sylvane com 1 800 934 9194...

Page 11: ...use lack of normal care corrosion freezing tampering modification unauthorized or improper repair or installation accident acts of nature or any other cause beyond Therma Stor s reasonable control Lim...

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