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Fan wobbles...
• Make sure hanging bracket and mounting hardware at ceiling is secure and firmly
fastened.
• Be sure ridge in hanging bracket is seated in the half-ball slot.
• Check that stopper screw (or stopper pin) and set screws are firmly tightened where
down rod is attached to the fan body.
• Remove and reinstall two blades in opposite positions.
• Use blade balancing kit as instructed.
Note: blade sets should not be inter-mixed as they are weight matched when
packaged together.
Fan makes repetitive ticking noise...
• Check for obstructions in rotor path.
• Make sure mounting hardware at ceiling is secure.
• Make sure all other hardware and blade attachments are tight.
• Give fan adequate “break in period” of several hours to several days then repeat
steps above.
Fan makes humming noise...
• Be sure you are using the control set (including receiver) that was supplied with
your fan.
• Be sure that all fittings (light kit, bottom dome, canopy, etc.) are firmly secured.
Loose parts will often cause vibrational noise or humming. Removal and re-attachment
can sometimes remedy such resonant vibrational noise.
Customer Service
Monday–Friday, 8am–4pm
(PST)
tel 888-588-3267
[email protected]
