PRODUCT WARRANTY
IMPORTANT
:
Evidence of original purchase is required for warranty service.
WARRANTOR
:
The Fire Dept (Landscape Elements Ltd)
85 Newton Road
Mount Maunganui
PO Box 10275, Bayfair, Mount Maunganui
WARRANTY
This warranty will be deemed invalid if the Product is;
(A) Installed by someone other than an authorised Fire Dept agent.
(B) Not operated appropriately or “over-fired” in a manner resulting in the firebox operating excessively hot.
(C) Not serviced and maintained by a certified gas fitter every 12 months.
(D) Damaged by accident, neglect or misuse,
(E) Repaired by someone other than an authorised Fire Dept repair agent for a defect or malfunction covered by this warranty.
(F) Modified, altered or used as part of any conversion kits, subassemblies, or any configurations not sold by The Fire Dept.
(G) The product contains fire bricks and has not been subjected to the recommended first start-up and run-in procedure.
(H) Used in conjunction with any equipment or parts or as part of a system not manufactured or supplied by The Fire Dept.
( I ) External powder-coating within 200m of the high tide mark and not lightly washed with warm soapy water every three months.
Indoor appliances (Gas & Wood)
The Fire Dept. warrants the mild steel firebox, galvanised steel outer skin and RHS Duragal steel support frame against defective
materials and workmanship which would render it unfit for normal domestic use, from the date of purchase by the original consumer,
for a period of 5 (five) years. Beyond normal heat-induced staining, tarnishing and mild warping , if a firebox, outer skin or support
frame defect occurs, contact The Fire Dept and the defect will be repaired or replaced at our discretion with all costs covered.
The Fire Dept warrants the SIT Pack (Gas regulator and controller) against defective materials and workmanship which would
render it unfit for normal domestic use, from the date of purchase by the original consumer, for a period of 2 (two) years.
Components including fire medium, fans, tiles, glass and glass trim are warranted for a period of 2 (two) years from the date of
original purchase, against defective materials and workmanship.
Outdoor appliances (Gas & Wood)
The Fire Dept warrants the Mild Steel firebox, Galvanised Steel outer skin and RHS Duragal Steel support frame against defective
materials and workmanship which would render it unfit for normal domestic use, from the date of purchase by the original consumer,
for a period of 2 (two) years. Beyond normal heat-induced staining, tarnishing and mild warping, If a firebox, outer skin or support
frame defect occurs, contact The Fire Dept and the defect will be repaired or replaced at our discretion with all costs covered.
The Fire Dept warrants the SIT Pack (Gas regulator and controller) against defective materials and workmanship which would render
it unfit for normal domestic use, from the date of purchase by the original consumer, for a period of 2 (two) years.
Components including fire medium, fans, tiles, glass and glass trim are warranted for a period of 2 (two) years from the date of
original purchase for domestic use, against defective materials and workmanship.
ELEMENT OF WARRANTY
The Fire Dept warrants to the original retail owner for the duration of this warranty, it’s fire boxes, gas burner tray, lighters, (herein
after referred to as the Product) to be free from defects in materials and craftsmanship with only the limitations or exclusions set
out below.
STATEMENT OF REMEDY
In the event that the Product does not conform to this warranty at any time while this warranty is in effect, the Warrantor, at its
discretion, will repair the defect or replace the part and return it to you without charge for parts or service. This warranty does
not provide for reimbursement or payment of incidental or consequential damages.
This warranty does not in any way affect your rights under the Consumers Guarantee Act (New Zealand)
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