MPR
E-S
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SERVICE
Please include model number and serial number in all correspondence.
4. Service
4.1 EMC Warranty
The Electron Machine Corporation warrants that the equipment manufactured by EMC is free of
defects in material and workmanship. Should such fault appear within two years of date of
shipment from our factory, the Electron-Machine Corporation will repair or replace the defective
part upon its prepaid return to Umatilla, Florida USA. (This warranty does not apply to
equipment which has been tampered with or abused).
4.2 Return of Defective Parts
No return authorization is necessary. Pack defective parts carefully to avoid damage in transit.
The shipper will be liable if, in the opinion of the carrier, insufficient packing was used. Attach
a letter stating the nature of the difficulty encountered, the reason for failure (if known), the date
of delivery of original equipment, and the approximate number of hours of operation.
All return shipments must be prepaid.
4.3 Service in the Field
Services of factory trained field engineers are available at standard rates upon request.
Requests should be addressed to:
Technical Services Department
The Electron-Machine Corporation
P O Box 2349
Umatilla, FL 32784-2349
For after hours emergency technical service please call 352-669-3101 to obtain the Technical
Service Phone Number.
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