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REF
FAULT
POSSIBLE CAUSE
RECOMMENDED ACTION
1
Stiff
Brake set too strong
Electrical short
Bushing worn
Material ingress
Misalignment
Loosen brake
Check wiring/LGH for damage
Replace bushing, lubricate bushing
Check for material ingress and remove
Inspect moving components
2
Loose
Brake set too weak
Worn gears
Misaligned gear
Broken gearbox
Generator brush not contacting
Tighten brake
Inspect and replace worn gear/s
Align and Loctite grub screw
Replace faulty part/s
Inspect and replace worn/faulty part/s
3
Noisy
Brake disc dirty
Material ingress
Worn parts
Misalignment
Clean brake disc
Remove ingressed material and clean
Replace worn part/s
Check dissimilar moving components are not touching
4
Paint
Damage
Due to vandalism
Due to mechanical failure
Salt deposit
Graffiti
Clean area and repaint with TGO approved paint
Repair cause, and action as above
Clean with warm water and mild detergent
Clean with anti-graffiti wipes
5
Jammed
Material ingress
Misalignment
Over forced
Check for material ingress and remove
Inspect moving components
Apply force in correct direction/dismantle equipment
6
No power
No USB power
No LED strip light
No USB power & LED strip light
Inspect and replace USB board
Inspect and replace LED strip
Inspect mechanical gearing and LGH, Replace faulty part/s
11
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Main Axle
Stub Axle
Footplate/Pedal/Tread Plate
Crank Disc Cover
Oilite Bearing
Ball Bearing
Handle/Grip
Handle Arm/Support
Upper Pivot Point
Lower Pivot Point
Main Frame/Body
Signage
Base Plate
Seat
Back Rest
Bumb Stop/Limiter
ID Label/
Production
Number
Fault Report
When trying to repair the TGO equipment follow the maintenance methodology.
Maintenance methodology
• Checks
• Diagnosis
• Maintenance
• Replacements
Without proper checks on the equipment it will be impossible to progress any further.
Below is a list of basic fault terms and possible causes and recommended actions.
Part Identification
Where possible the most accurate name or description for the part is to be used. It is understandable that
not all the names will be accurate. On the next page are some examples of common terminology to use.
