2. Self-test of internal ground fault monitoring circuit failed
3. Thermal sensor disconnected
4. Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit
breaker ON again. Then try reconnecting the Wall Connector to the vehicle.
3. If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the
instructions in the Wall Connector Installation Manual.
4. Once your electrician has completed all work and restored power to the Wall Connector, try charging again by
reconnecting the Wall Connector to the vehicle.
5. If the issue persists, the Wall Connector requires service.
For more information, see the
for your Wall Connector.
(CC_f005)
Unable to charge - Wall Connector GFCI tripped
Disconnect and retry or use different equipment
What this alert means:
Ground fault. Current is leaking through an unsafe path. Possible Line to ground or Neutral to ground fault.
What to do:
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting. If the issue persists, turn
OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try
reconnecting the Wall Connector to the vehicle. If the issue persists, consult your electrician or contact Tesla.
For more information, see the
for your Wall Connector.
(CC_f006)
Unable to charge - Wall Connector overcurrent
Disconnect and retry or use different equipment
What this alert means:
Over current protection.
What to do:
Reduce the vehicle's charge current setting. If the issue persists, service is required.
For more information, see the
for your Wall Connector.
(CC_f007)
Unable to charge - Input voltage too high
Voltage must be within Wall Connector rating
What this alert means:
Over or under voltage protection.
Troubleshooting Alerts
235
Consumer Information
