Vehicle Telematics
Model X is equipped with electronic modules that
monitor and record data from various vehicle systems,
including the motor, Autopilot components, Battery,
braking and electrical systems. The electronic modules
record information about various driving and vehicle
conditions, including braking, acceleration, trip and
other related information regarding your vehicle. These
modules also record information about the vehicle’s
features such as charging events and status, the
enabling/disabling of various systems, diagnostic
trouble codes, VIN, speed, direction and location.
The data is stored by the vehicle and may be accessed,
used and stored by Tesla service technicians during
vehicle servicing or periodically transmitted to Tesla
wirelessly through the vehicle’s telematics system. This
data may be used by Tesla for various purposes,
including, but not limited to: providing you with Tesla
telematics services; troubleshooting; evaluation of your
vehicle’s quality, functionality and performance; analysis
and research by Tesla and its partners for the
improvement and design of our vehicles and systems; to
defend Tesla; and as otherwise may be required by law.
In servicing your vehicle, Tesla can potentially resolve
issues remotely simply by reviewing your vehicle’s data
log.
Tesla’s telematics system wirelessly transmits vehicle
information to Tesla on a periodic basis. The data is used
as previously described and helps ensure the proper
maintenance of your vehicle. Additional Model X
features may use your vehicle’s telematics system and
the information provided, including features such as
charging reminders, software updates, and remote
access to, and control of, various systems of your
vehicle.
Tesla does not disclose the data recorded in your vehicle
to any third party except when:
• An agreement or consent from the vehicle’s owner
(or the leasing company for a leased vehicle) is
obtained.
• Officially requested by the police or other authorities.
• Used as a defense for Tesla.
• Ordered by a court of law.
• Used for research purposes without disclosing details
of the vehicle owner or identification information.
• Disclosed to a Tesla affiliated company, including
their successors or assigns, or our information
systems and data management providers.
For additional information regarding how Tesla
processes data collected from your vehicle, please
review Tesla's Privacy Notice at
Data Sharing
For quality assurance and to support the continuous
improvement of advanced features such as Autopilot,
your Model X may collect analytics, road segment,
diagnostic, and vehicle usage data and send to Tesla for
analysis. This analysis helps Tesla improve products and
services by learning from the experience of billions of
miles that Tesla vehicles have driven. Although Tesla
shares this data with partners that contribute similar
data, the collected information does not identify you
personally and can be sent to Tesla only with your
explicit consent. In order to protect your privacy,
personal information is either not logged at all, is subject
to privacy preserving techniques, or is removed from
any reports before being sent to Tesla. You have control
over what data you share by touching
Controls
>
Software
>
Data Sharing
.
For additional information regarding how Tesla
processes data collected from your vehicle, please
review Tesla's Privacy Notice at
.
NOTE:
Although Model X uses GPS in connection with
driving and operation, as discussed in this owner's
manual, Tesla does not record or store vehicle-specific
GPS information, except the location where a crash
occurred. Consequently, Tesla is unable to provide
historical information about a vehicle's location (for
example, Tesla is unable to tell you where Model X was
parked/traveling at a particular date/time).
Quality Control
You might notice a few km on the odometer when you
take delivery of your Model X. This is a result of a
comprehensive testing process that ensures the quality
of your Model X.
The testing process includes extensive inspections
during and after production. The final inspection takes
place at Tesla and includes a road test conducted by a
technician.
Disclaimers
224
MODEL X Owner's Manual
