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11D241-926-AA
Ram Trucks 1500/2500/3500
Second Edition
User Guide

This guide has been prepared to help you get quickly acquainted
with your new RAM and to provide a convenient reference source
for common questions. However, it is not a substitute for your
Owner’s Manual.

For complete operational instructions, maintenance procedures and
important safety messages, please consult your Owner’s Manual,
Navigation/Media Center Manuals, Multimedia User Manual and other
Warning Labels in your vehicle.

Not all features shown in this guide may apply to your vehicle. For
additional information on accessories to help personalize your
vehicle, visit www.mopar.com or your local RAM dealer.

RAMTRUCKS.COM

RAMTRUCKS.COM

USER GUIDE

USER GUIDE

RAM TRUCKS 1500/2500/3500

RAM TRUCKS 1500/2500/3500

2011

816150_11b_RAM_Truck_150025003500_UserGuide_070910.indd 1

7/9/10 1:18 PM

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Summary of Contents for Trucks 1500

Page 1: ...USER GUIDE USER GUIDE RAM TRUCKS 1500 2500 3500 RAM TRUCKS 1500 2500 3500 2011...

Page 2: ...your vehicle Some States or Provinces prohibit the use of cellular telephones or texting while driving It is always the driver s responsibility to comply with all local laws IMPORTANT This User Guide...

Page 3: ...tertainment System VES 46 Electronic Vehicle Information Center EVIC 48 Programmable Features 48 Universal Garage Door Opener HomeLink 50 Power Inverter 52 Power Outlet 53 OFF ROAD CAPABILITIES Four W...

Page 4: ...ns to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured The User Guide has been prepared to help you quickly become acquai...

Page 5: ...ollow floor mat installation or mounting can cause interference with the brake pedal and accelerator pedal operation causing loss of control of the vehicle Never use the PARK position as a substitute...

Page 6: ...DRIVER COCKPIT CONTROLS AT A GLANCE 4...

Page 7: ...CONTROLS AT A GLANCE 5...

Page 8: ...ntrol ETC Light Tire Pressure Monitoring System TPMS Light Engine Temperature Warning Light Transmission Temperature Warning Light Seat Belt Reminder Light BRAKE Brake Warning Light Malfunction Indica...

Page 9: ...rol ESC Off Indicator Cargo Lamp On Indicator Exhaust Brake Indicator Diesel Only Door Ajar Indicator Electronic Speed Control On Indicator Loose Gas Cap Indicator Odometer Messages ECO Fuel Saver Ind...

Page 10: ...ows lower to the level desired or until they lower completely Emergency Key Should the battery in the vehicle or the Key Fob transmitter go dead there is an emergency key located in the Key Fob To rem...

Page 11: ...hildren Operation of the Remote Start System windows door locks or other controls could cause you and others to be severely injured or killed THEFT ALARM To Arm Press the Key Fob LOCK button or the po...

Page 12: ...Always be sure you and others in your vehicle are buckled up properly SUPPLEMENTAL RESTRAINT SYSTEM SRS AIRBAGS This vehicle has Advanced Front Airbags for both the driver and right front passenger as...

Page 13: ...authorized dealer immediately CHILD RESTRAINTS Children 12 years and under should ride properly buckled up in a rear seat if available According to crash statistics children are safer when properly re...

Page 14: ...With Either Lower Anchors Or Vehicle Seat Belt Quad Cab Crew Cab Rear Seats Obtain tether straps by raising the head restraints and reaching between the rear glass and rear seat The tether strap may...

Page 15: ...e strap between the anchor and the child seat preferably between the head restraint posts underneath the head restraint Attach the tether strap hook of the child restraint to the tether anchor and rem...

Page 16: ...t can be increased by pressing the front of the switch and decreased by pressing the back of the switch Memory Seats The memory seat feature allows you to save the driver s seat position excluding lum...

Page 17: ...on CAUTION Do not place any article under a power seat or impede its ability to move as it may cause damage to the seat controls Seat travel may become limited if movement is stopped by an obstruction...

Page 18: ...eats The controls for front heated seats are located on the center instrument panel below the climate controls Press the switch once to select High level heating Press the switch a second time to sele...

Page 19: ...nditions must exercise care when using the seat heater It may cause burns even at low temperatures especially if used for long periods of time Do not place anything on the seat that insulates against...

Page 20: ...he driver and press the switch rearward to move the pedals closer to the driver NOTE The pedals cannot be adjusted when the vehicle is in REVERSE or when the Electronic Speed Control is set CAUTION Do...

Page 21: ...ming effect on the coolant Water In Fuel Message If a Water In Fuel message or indicator appears in the cluster and a chime sounds five times the fuel water separator will need to be drained immediate...

Page 22: ...ngs the second detent for low wiper operation and the third detent for high wiper operation Washer Operation Push the end of the lever inward to the second detent and hold for as long as spray is desi...

Page 23: ...nt panel lights and prevent the interior lights from illuminating when a door is opened Rotate the dimmer control right to increase the brightness of the instrument panel when the parking lights or he...

Page 24: ...the lever up to accelerate in 5 mph 8 km h increments or push and hold the lever down to decelerate in 5 mph 8 km h increments release the lever to save the new set speed Resume To resume a previousl...

Page 25: ...conditions using ERS shift control will help you maximize both performance and engine braking Move the console shift lever left or right or toggle the switch on the column shift lever down or up to se...

Page 26: ...oor mix modes AUTOMATIC TEMPERATURE CONTROL ATC Rotate both the Mode Control and Blower Control to the AUTO position Select the desired temperature by pushing the up or down temperature buttons for th...

Page 27: ...can be enabled and disabled with a switch located in the switch bank of the instrument panel or through the Customer Programmable Features section of the EVIC When the switch is pressed to disable the...

Page 28: ...raking can cause the rear wheels to slide and the vehicle to swing around with the possible loss of vehicle control which may cause a collision possibly resulting in personal injury or death IDLE UP F...

Page 29: ...es On and Off after the button is pressed to switch between modes this indicates conditions are not correct to switch modes The system will not allow switching modes until the tire pressures have been...

Page 30: ...ure This feature will detect an obstruction in the opening of the sunroof during Express Close operation If an obstruction in the path of the sunroof is detected the sunroof will automatically return...

Page 31: ...er type percussion sound If buffeting occurs with the rear windows open adjust the front and rear windows together If buffeting occurs with the sunroof open adjust the sunroof opening or adjust any wi...

Page 32: ...YOUR VEHICLE S SOUND SYSTEM ELECTRONICS 30...

Page 33: ...ELECTRONICS 31...

Page 34: ...NON TOUCH SCREEN RADIOS Media Center 130 Sales Code RES Media Center 130 with Satellite Radio Sales Code RES RSC ELECTRONICS 32...

Page 35: ...allows a portable device such as an MP3 player or a cassette player to be plugged into the radio and utilize the vehicle s audio system using a 3 5 mm audio cable to amplify the source and play throug...

Page 36: ...TOUCH SCREEN RADIOS Media Center 730N CD DVD HDD NAV Sales Code RER Media Center 430 430N CD DVD HDD Sales Code RBZ RHB ELECTRONICS 34...

Page 37: ...ortable device such as an MP3 player or a cassette player to be plugged into the radio and utilize the vehicle s audio system using a 3 5 mm audio cable to amplify the source and play through the vehi...

Page 38: ...thumb drive or memory stick then select MY MUSIC Touch the Add Music Files to HDD soft key then touch the From USB soft key in the next screen Select the folders or titles you would like to copy then...

Page 39: ...Technologies Not all roads are digitized For software updates visit http www chrysler com owners website visit http www navteq com website or contact your authorized dealer for the latest available so...

Page 40: ...ss book touch the cursor on the screen next touch SELECT then touch CURSOR POINT next touch OPTIONS then touch SAVE DESTINATION and lastly touch ADDRESS BOOK To add or delete destinations from your lo...

Page 41: ...current location as your Home Location Choose from Recently Found select a location from your recently found locations After you set your Home Location touch Where To then touch Go Home Change Stored...

Page 42: ...ear your current location Sports Scores View scores and upcoming events for all major sports Your favorite location theater and sports teams can be stored for quick access Refer to your Media Center 4...

Page 43: ...connect for Jeep vehicles dodge com uconnect for Dodge and Ram Truck vehicles or chrysler com uconnect for Chrysler vehicles Phone Pairing NOTE Pairing is a one time initial setup before using the pho...

Page 44: ...the BEEP say transfer call Bluetooth Streaming Audio Media Center 430N Only Music can be streamed from your Bluetooth mobile phone through Uconnect Phone and played through the vehicle s sound system...

Page 45: ...say a command within a few seconds the system will present you with a list of options If you ever wish to interrupt the system while it lists options press the Voice Command button listen for the BEE...

Page 46: ...ng you and others to be severely injured or killed iPod CONTROL There are many ways to play music from iPod players or other portable devices through your vehicle s speakers Your choices depend on wha...

Page 47: ...lower right side of the radio faceplate The USB port located inside the upper glove box allows you to plug an iPod into the vehicle s sound system To hear audio from devices connected to this port fr...

Page 48: ...rsions may not fully support the USB port features Please visit Apple s website for iPod software updates WARNING Do not plug in or remove the iPod or external device while driving Failure to follow t...

Page 49: ...ctor switch to channel 1 Press the MODE button then using the arrow buttons select TV and press ENTER Operation Of The Remote The remote control operates similarly to any DVD remote you have used befo...

Page 50: ...back to a previous menu PROGRAMMABLE FEATURES Electronic Vehicle Information Center EVIC If Equipped The EVIC can be used to program the following Personal Settings Press the UP or DOWN button until S...

Page 51: ...and fasten your seat belt Within 15 seconds cycle the ignition switch from the OFF position to the ON position a minimum of four times ending in the OFF position do not start the engine Within 30 seco...

Page 52: ...ultaneously press and hold both the chosen HomeLink button and the hand held transmitter button until the HomeLink indicator flash rate changes from a slow to a rapidly blinking light then release bot...

Page 53: ...two seconds to complete the programming Using HomeLink To operate simply press and release the programmed HomeLink button and the programmed device will operate Refer to your Owner s Manual on the DVD...

Page 54: ...ower rating of 150 Watts is exceeded the power inverter will automatically shut down Once the electrical device has been removed from the outlet the inverter should automatically reset If the power ra...

Page 55: ...on the outlet cover indicates that the outlet is connected to the battery and can provide power at all times All accessories connected to the outlet s should be removed or turned off when the vehicle...

Page 56: ...Shifting between 2H or 4H and 4L must be made with the transmission in NEUTRAL and the vehicle stopped or rolling at 2 to 3 mph 3 to 5 km h Five Position Transfer Case This electronically shifted tra...

Page 57: ...You or others could be injured if you leave the vehicle unattended with the transfer case in the NEUTRAL position without first fully engaging the parking brake The transfer case NEUTRAL position dis...

Page 58: ...m the pivot Raise the right side of the tailgate until the right side pivot clears the hanger bracket Slide the entire tailgate to the right to free the left side pivot Remove the tailgate from the ve...

Page 59: ...68 kg of evenly distributed cargo To open a storage bin press and release the pushbutton located on the lid The interior of the RamBox will automatically illuminate when the lid is opened Pushing the...

Page 60: ...r side gates With the side gates open position the extender fully forward in the bed against the front panel Rotate the side gates closed allowing the outboard ends to be positioned in front of the ca...

Page 61: ...p by pushing up on the locking tab located on the bottom of the end cap Slide the cleat off the end of the rail CAUTION Failure to follow the following items could cause damage to the vehicle Assure t...

Page 62: ...e tailgate closed When in use all handles are to be in the locked position TRAILER TOWING WEIGHTS MAXIMUM TRAILER WEIGHT RATINGS NOTE For additional trailer towing information maximum trailer weight r...

Page 63: ...the transmission into REVERSE Release the brake pedal for five seconds and ensure that there is no vehicle movement Repeat the previous two steps with the transmission in DRIVE Shut OFF the engine an...

Page 64: ...ssing the NEUTRAL button or are no longer met during the four second timer then the NEUTRAL indicator light will flash continuously until all requirements are met or until the NEUTRAL button is releas...

Page 65: ...he size indicated on the vehicle placard or tire inflation pressure label you should determine the proper tire inflation pressure for those tires As an added safety feature your vehicle has been equip...

Page 66: ...th a TPMS as damage to the sensors may result Engine Temperature Warning Light This light warns of an overheated engine condition If the light turns on and a warning chime sounds while driving safely...

Page 67: ...light remains on after several ignition cycles and the vehicle has been driven several miles kilometers at speeds greater than 30 mph 48 km h we recommend you drive to the nearest service center and h...

Page 68: ...t service is required We recommend you drive to the nearest service center and have the vehicle serviced immediately Transmission Temperature Warning Light This light indicates that there is excessive...

Page 69: ...ngine cooling system If the temperature reading does not return to normal turn the engine off immediately We recommend that you do not operate the vehicle or engine damage will occur Have the vehicle...

Page 70: ...components from the storage area and assemble them Attach the wheel wrench to the jack extension tube and insert the tube through the access hole in the rear bumper and into the winch mechanism tube...

Page 71: ...p off the hub cap with a back and forth motion On 3500 models with dual rear wheels DRW position the hook on the jack handle driver into the notch on the hub cap and pull out firmly The hub cap should...

Page 72: ...lug nuts by turning them counterclockwise one turn while the wheel is still on the ground Assemble the jack and jacking tools Connect the jack handle driver to the extension then to the lug wrench 15...

Page 73: ...the jack under the axle between the wheel and the shock bracket with the jack drive tubes extending to the rear Turn the jack screw clockwise to firmly engage the jack saddle with the lift area WHAT T...

Page 74: ...as possible on the straight part of the frame For 4x4 front wheels place the jack under the axle as close to the tire as possible with the drive tubes extending to the front For rear wheels place the...

Page 75: ...oss pattern Push down on the wrench while tightening for increased leverage The correct wheel nut tightness is 130 ft lbs 177 N m torque for 1500 Series 135 ft lbs 183 N m torque for 2500 3500 single...

Page 76: ...used to lift the vehicle for service purposes The vehicle should be jacked on a firm level surface only Avoid ice or slippery areas If it is necessary to retrieve the spare tire from under the vehicle...

Page 77: ...rations for Jump Start The battery in your vehicle is located in the front of the engine compartment behind the left headlight assembly NOTE The positive battery post is covered with a protective cap...

Page 78: ...er battery Disconnect the positive end of the jumper cable from the positive post of the discharged vehicle If frequent jump starting is required to start your vehicle you should have the battery and...

Page 79: ...y explosion Do not connect the cable to the negative post of the discharged battery The resulting electrical spark could cause the battery to explode and could result in personal injury EMERGENCY TOW...

Page 80: ...ss port ringed circle on the bottom of the steering column Move the shift lever into the NEUTRAL position and start the vehicle Release the parking brake Center Console Shifter Firmly set the parking...

Page 81: ...ly Permitted Two Wheel Drive Transmission operable Not Permitted Recommended Method Shift lever must be in NEUTRAL the speed less than 30 mph 48 km h and the distance traveled less than 15 mi 24 km Pe...

Page 82: ...ssion failure during prolonged efforts to free a stuck vehicle NOTE If your vehicle is equipped with Electronic Stability Program ESP or Traction Control turn the system off before attempting to rock...

Page 83: ...or and or brake pedal and How fast the vehicle was traveling These data can help provide a better understanding of the circumstances in which crashes and injuries occur NOTE EDR data are recorded by y...

Page 84: ...r of the hood and move the safety latch lever while lifting the hood at the same time WARNING Be sure the hood is fully latched before driving your vehicle If the hood is not fully latched it could op...

Page 85: ...ENGINE COMPARTMENT 3 7L Engine MAINTAINING YOUR VEHICLE 83...

Page 86: ...4 7L Engine MAINTAINING YOUR VEHICLE 84...

Page 87: ...5 7L Engine MAINTAINING YOUR VEHICLE 85...

Page 88: ...6 7L Diesel Engine MAINTAINING YOUR VEHICLE 86...

Page 89: ...oval Remove the used o ring and discard it Remove the used filter cartridge from the housing and dispose of according to your local regulations Wipe clean the sealing surfaces of the lid and housing a...

Page 90: ...storage capacity Exhaust Filter XX Full Indicates that the Diesel Particulate Filter DPF is approaching full Exhaust System Regeneration in Process Indicates that the Diesel Particulate Filter DPF is...

Page 91: ...d Organic Additive Technology or equivalent 5 7 Gallons 21 4 Liters Engine Oil with Filter 3 7L 4 7L 5 7L API certified 5W 20 engine oil meeting the requirements of Chrysler Material Standard MS 6395...

Page 92: ...ehicle with Ultra Low Sulfur Highway Diesel fuel 15 ppm Sulfur maximum and prohibits the use of Low Sulfur Highway Diesel fuel 500 ppm Sulfur maximum to avoid damage to the emissions control system Fo...

Page 93: ...Automatic Transmission Fluid or equivalent licensed ATF 4 product Transfer Case MOPAR ATF 4 Automatic Transmission Fluid or equivalent licensed ATF 4 product Transfer Case NVG 246 Only MOPAR NVG 246 A...

Page 94: ...air cleaner filter replace if necessary X X X Lubricate the front drive shaft fittings 2500 3500 4x4 models only X X X X X X X X X X X X X Inspect the brake linings replace if necessary X X X X X X In...

Page 95: ...X X X X X X Adjust parking brake on vehicles equipped with four wheel disc brakes X X X Replace the spark plugs 3 7L and 5 7L engine X X X Replace top row of spark plugs 4 7L engine X Replace the top...

Page 96: ...000 Miles 52 000 km or 24 Months 40 000 Miles 65 000 km or 30 Months 48 000 Miles 78 000 km or 36 Months 56 000 Miles 91 000 km or 42 Months 64 000 Miles 104 000 km or 48 Months 72 000 Miles 117 000...

Page 97: ...the tires X X X X X X X X X X X X X Lubricate front drive shaft fitting 4x4 X X X X X X X X X X X X X Replace fuel filter element X X X X X X Inspect the brake linings X X X X Inspect and adjust parki...

Page 98: ...000 Miles 40 000 km or 24 Months 37 500 Miles 60 000 km or 30 Months 45 000 Miles 72 000 km or 36 Months 52 500 Miles 84 000 km or 42 Months 60 000 Miles 96 000 km or 48 Months 67 500 Miles 108 000 k...

Page 99: ...Mini Fuse Description J01 40 Amp Green Trailer Tow J02 30 Amp Pink Electric Brake J03 30 Amp Pink Diesel PCM If Equipped J04 25 Amp Natural Driver Door Node J05 25 Amp Natural Passenger Door Node J06...

Page 100: ...ier M13 20 Amp Yellow Main 2 CCN WIN ITM Siren Multifunction Switch SCM M14 20 Amp Yellow Back Up Camera Domestic Only M15 20 Amp Yellow Power Seat Module s Audio Telematics DRL Relay CCN Transfer Cas...

Page 101: ...e to the recommended pressure for your vehicle The tire pressures recommended for your vehicle are found on the Tire and Loading Information label located on the driver s side door opening NOTE Refer...

Page 102: ...shes that use acidic solutions or harsh brushes that may damage the wheel s protective finish Only MOPAR Wheel Cleaner or equivalent is recommended EXTERIOR BULBS LIGHT BULBS Exterior Bulb Number Back...

Page 103: ...ate of California to cause cancer and birth defects or other reproductive harm In addition certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known t...

Page 104: ...o contact NHTSA you may either call the Auto Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 or go to http www safercar gov or write to Administrator NHTSA 1200 New Jersey Avenue SE West...

Page 105: ...d Splash Guards Hitch Receiver Sports Performance Hood INTERIOR Premium Carpet Floor Mats Door Sill Guards Slush Mats Ambient Light Kit Bright Pedal Kit Heated Seats ELECTRONICS Portable Navigation Sy...

Page 106: ...Defects Reporting 102 Defroster Rear Window 24 Defroster Windshield 24 Dimmer Control 21 Disarming Theft System 9 Driver Cockpit 4 Electronic Range Select ERS 23 Electronic Speed Control Cruise Contr...

Page 107: ...6 Oil Engine Capacity 89 Oil Pressure Light 65 Overheating Engine 67 Panic Alarm 8 Park Sense System Rear 25 Pedals Adjustable 18 Phone Pairing 41 Phone Uconnect 41 Power Glass Sunroof 28 Inverter 52...

Page 108: ...e Warning Light 63 Tow Hooks Emergency 77 Towing 60 24 Hour Towing Assistance 63 Disabled Vehicle 79 Recreational 61 Towing Vehicle Behind a Motor Home 61 Trailer Towing Trailer and Tongue Weight 60 T...

Page 109: ...NOTES 107...

Page 110: ...NOTES 108...

Page 111: ...NOTES 109...

Page 112: ...NOTES 110...

Page 113: ...NOTES 111...

Page 114: ...NOTES 112...

Page 115: ...ohol levels far below the legal minimum If you are drinking don t drive Ride with a designated non drinking driver call a cab a friend or use public transportation Driving after drinking can lead to a...

Page 116: ...ur Owner s Manual For complete operational instructions maintenance procedures and important safety messages please consult your Owner s Manual Navigation Media Center Manuals Multimedia User Manual a...

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